Billing Representative Resume Samples

A Billing Representative coordinates all activities relating to the billing process of the company. The job description is varied and some of them are mentioned in the Billing Representative Resume as follows – issuing invoices, updating financial records, handling payments, issuing credit memos, reconciling customer account, ensuring timely billing, preparing manual invoicing wherever necessary, creating and maintaining customer contacts, handling incoming and outgoing calls, resolving customer’s billing issues, filing all accrued expenses, and providing excellent customer service.

Those seeking to work for this position should illustrate evidence of the following – familiarity with relevant software, basic accountancy knowledge, attention to details, problem resolving skills, accuracy in billing and the ability to revise errors. Employers hire those having a high school diploma, although preference is given to those possessing a background education in accounting or finance.

 

Billing Representative Resume

Headline : Hardworking, enthusiastic problem solver who enjoys a challenge in my career. I have 8 years of experience in the field of management with financial reconciliation and have been consistently rewarded for hard work with promotions and increased responsibilities. These rewards are a direct result of my commitment to personal and professional excellence.

Skills : Nextech, Trizetto/ Gateway EDI.

Description :

    1. Responsible for all facets of medical billing and account receivables for the practice.
    2. Submitted insurance claims and posted payments per line item, both electronically and paper.
    3. Reviewed claim payments for accurate reimbursement and analyzed rejected claims to determine if appeal was necessary.
    4. Reconsiderations or appeals by phone call to payer, payers' website, or letter of appeal.
    5. Responsible for reviewing the surgeons coding and operative reports at the time of charge entry to ensure accuracy.
    6. Worked closely with the physician and pre-authorization department to ensure accuracy of codes and modifiers for a more efficient claim process and guarantee of payment for all procedures.
    7. Negotiated reimbursement rates with payers and consistently obtained a higher rate of reimbursement than originally offered.
    8. Increased payer reimbursement by 150% in 18 months by negotiation.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
General Education


Patient Billing Representative Resume

Headline : Over 7 years' experience as a Medical coding professional in a variety of clinical settings. Excellent customer service and people skills. Utilizes extensive leadership experience, as well as, incorporating outstanding business, financial and technical acumen, to deliver exemplary performance even in the most demanding, controversial and complex assignments.

Skills : Bookkeeping, Accounting.

Description :

    1. Processed billings to patients and third party reimbursement claims.
    2. Maintained supporting documentation files and current patient addresses.
    3. Processed patient statements, key data, post transactions, and verify accuracy of input to reports generated.
    4. Researched and respond by telephone and in writing to patient inquiries regarding billing issues and problems.
    5. Followed up on submitted claims.
    6. Monitored unpaid claims, initiate tracers.
    7. Resubmitted claims as necessary.
    8. Received and receipt cash items and third party reimbursements.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Health Care Administration


Business Billing Representative Resume

Headline : Looking to obtain a position in the medical billing and coding arena in order to expand upon my current 11 years of knowledge. With time and dedication to this craft as an employee you will see a standard of excellence reflected in my work. As much as I want to learn is as much as I want to contribute as an asset to your company.

Skills : Advanced Clerical Knowledge Computer Literate Multi-line.

Description :

    1. Took billing payments for accounts.
    2. Answered customer inquiries, requests or complaints concerning account status, and billing procedures and payment schedules by telephone or written communication.
    3. Typed payment history letters.
    4. Provided general information to insured's and agents regarding status of specific insurance policies.
    5. Investigated problems or irregularities and resolved issues with customers.
    6. Worked within company guidelines to ensure that customers receive accurate, timely and dependable assistance.
    7. Developed and maintained an alert system for upcoming deadlines on incoming requests and events.
    8. Located and attached appropriate files to incoming correspondence requiring replies.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Medical Billing Representative Resume

Objective : Five years of professional experience in Hospital and Medical office settings. Highly adapt in front office duties such as reception, billing, and other administrative obligations. Familiar with preparing patients for examinations, recording patient histories, demographics, insurance verification while always maintaining confidentiality by following HIPAA regulations. High success through the use of strong interpersonal skills and attention to detail.

Skills : Microsoft office.

Description :

    1. Informs patient of hospital rates; performs in-depth interviews with patients, families, relatives and friends in an office setting.
    2. Prepares and completes PCAP, MA, CHO, FHP and HHC Options; explains benefit program.
    3. Contact outside agencies, organizations, insurance carriers and employers to obtain necessary information about potential source of revenue.
    4. Refer patients to various hospital departments and outside agencies, such as Medicaid, New York State Unemployment Insurance, Social Security and Public Assistance for possible benefits.
    5. Facilitate processing of patients' applications for third party benefits, including but not limited to Medicaid and Medicare.
    6. Review and abstract Medical charts to obtain pertinent information for accurately coding and completing third party billing forms, indicating treatment given, discharge diagnoses and overall patient information for computerization purposes.
    7. Reviews patient account records to insure patients are properly billed; verifies and submits bills to correct department for adjustments.
    8. Verify accuracy of patient information stored in computer and codes changes and modifications, as necessary.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Medical

Client Billing Representative Resume

Objective : Highly productive and accurate medical biller with extensive experience utilizing multiple billing software systems and possessing the unique experience with medical billing and adjudicating medical claims which results in faster turnaround time and higher reimbursements.

Skills : biligual.

Description :

    1. Responsible for collecting, posting and managing account payments.
    2. Responsible for submitting claims and following up with insurance companies.
    3. Prepares and submits clean claims to various insurance companies either electronically or by paper.
    4. Answers questions from patients, clerical staff and insurance companies.
    5. Identifies and resolves patient billing complaints.
    6. Prepares, reviews and sends patient statements.
    7. Follows and reports status of delinquent accounts.
    8. Reviews accounts and performs various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Medical Billing

Patient Billing Representative Resume

Objective : To obtain a position within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.

Skills : Microsoft Office, Advanced MD, Health Fusion.

Description :

    1. Communicated with insurance providers to ensure accurate and timely reimbursements.
    2. EOB postings, Maintained AR collections for both patient and insurance carriers.
    3. Initiated process for patient and/or insurance refunds.
    4. Verified and audited patient data for accurate billing.
    5. Processed monthly patient statements.
    6. Resolved patient billing inquiries and/or complaints.
    7. Updated patient account records to identify actions taken on the account.
    8. Processed corrected claims when applicable.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Suspended Billing Representative Resume

Objective : To contribute to your organization's success through the use of exceptional customer service and managerial skills.

Skills : Microsoft suite,.

Description :

    1. Maintained and released all ship-verified claims from bill review within three days.
    2. Developed a tickler file and held all claims pending authorization and/or documentation.
    3. Analyzed and verified all dates of service and billed amounts.
    4. Sent out all claims with corresponding documentation within seven days from releasing.
    5. Verified all client data for completeness and accuracy prior to billing cycles.
    6. Pulled appropriate documentation within clients file for all generated claim forms.
    7. Maintained the billing hold report (MIA) for claims that are un-billable.
    8. Completed all adjustments in a timely matter to reconcile accounts.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Medical Billing

Sr. Billing Representative Resume

Headline : Five years of professional experience in Hospital and Medical office settings. Highly adapt in front office duties such as reception, billing, and other administrative obligations. Familiar with preparing patients for examinations, recording patient histories, demographics, insurance verification while always maintaining confidentiality by following HIPAA regulations. High success through the use of strong interpersonal skills and attention to detail.

Skills : Microsoft Word, Microsoft Excel, Microsoft Outlook, 10 Key By Touch, Type 45 Wpm, Customer Service, Internet Explorer, Chrome, Printer, Copiers, Phone Etiquette, Fax Machine, Insight Billing, ZirMed.

Description :

    1. Informs patient of hospital rates; performs in-depth interviews with patients, families, relatives and friends in an office setting.
    2. Prepares and completes PCAP, MA, CHO, FHP and HHC Options; explains benefit program.
    3. Contact outside agencies, organizations, insurance carriers and employers to obtain necessary information about potential source of revenue.
    4. Refer patients to various hospital departments and outside agencies, such as Medicaid, New York State Unemployment Insurance, Social Security and Public Assistance for possible benefits.
    5. Facilitate processing of patients' applications for third party benefits, including but not limited to Medicaid and Medicare.
    6. Review and abstract Medical charts to obtain pertinent information for accurately coding and completing third party billing forms, indicating treatment given, discharge diagnoses and overall patient information for computerization purposes.
    7. Reviews patient account records to insure patients are properly billed; verifies and submits bills to correct department for adjustments.
    8. Verify accuracy of patient information stored in computer and codes changes and modifications, as necessary.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Medical Assistant

Collections & Billing Representative Resume

Objective : Possess stellar communication skills, as evidenced by ability to satisfy organizational objectives by collaborating with customers, peers and senior management.

Skills : MS Office, Power Point, Word, Excel, Outlook, Ten Key, RPMS, Emdeon, Microix, Adobe Reader, Easy Print, Internet/Intranet, Patterson Dental, Ortho II Software, Misys, and Nextgen.

Description :

    1. Enter daily charges using ICD9/CPT requirements.
    2. Balance daily journal & prepare daily deposit.
    3. Research unpaid claims & correspond with Insurance Provider Representatives.
    4. Answer patient concerns and questions.
    5. Enter new patient registrations and insurance information.
    6. Perform all aspects of the month end closing.
    7. Research and prepare Patient & Insurance overpayments.
    8. Assist in continuous training and /or provide updated Insurance policies to staff.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Health Care Management

Customer Service Billing Representative Resume

Objective : Dedicated, and motivated employee. My work is precise and efficient and I possess the leadership skills to motivate others as well as improve the work place. I am aware that providing great costumer service and satisfaction is one of the most important tasks on the possible job. My social skills help me excel at with working with customers and other employees. I am an eager learner and willing to work immediately upon call.

Skills : As a Footwear Manager with Sears Holding Corporation,.

Description :

    1. Ensure a positive customer experience by providing high quality, consultative customer service support to existing customers.
    2. Respond accurately, promptly, and effectively to call center calls.
    3. Quickly resolve customer concerns.
    4. Successfully handle customer calls to resolution.
    5. Professionally, accurately, and effectively handle customer requests including changes to customer records, credits, payments, additions of service/products and billing inquiries.
    6. Resolve customer questions or concerns in one call.
    7. Observe customer behavior during call handling process for disconnection risks.
    8. Meet or exceed monthly performance metrics established for a billing agent.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
GED

Payroll Billing Representative Resume

Objective : To obtain a challenging position where I am able to advance, and gain knowledge of new things; utilizing my experience, enthusiasm, commitment and diligence.

Skills : Customer Service, Money Handling, General Labor, Cleaning.

Description :

    1. Entering Charges (Anesthesia Graphs) onto PPM System to submit claims to Insurance Companies.
    2. Contacting Insurance Companies to follow up on claims, ensuring that they are paying correctly, following up on claim status and clarifying denials.
    3. Contacting patients in regards to payments due on their accounts, and collecting Co-Insurances prior to the patient's procedures.
    4. Posting personal payments and insurance payments to patient accounts.
    5. Submitting Claims on to Medicaid and Staywell online.
    6. Obtaining Letter of Protections from Attorney Offices for patient accounts.
    7. Coding Anesthesia Charges.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Business Administration

Collections And Billing Representative Resume

Summary : Extensive accounting experience Financial reporting HR administration Maintains effective working relationships Managed the day-to-day operations Microsoft Office and other software experience High level of professionalism Ability to work on multiple projects at once.

Skills : Microsoft Office, Medical Terminology, Billing, Customer Service Skills, Medical Billing, Claims Processing, ICD-9, Inventory, ICD-10, HCPCS, CPT, CMS, Internet Research, Data Entry.

Description :

    1. Responsible for reviewing amounts owed from purchase orders, order forms, etc., and for preparing invoices and credit transactions.
    2. Reviews Purchase orders and verifies information to ensure that customer purchase order corresponds to customer pricing.
    3. Interacts with regional order department to assist and resolve order processing errors and inquiries.
    4. Calculates and processes customer invoices and dealer credits on internal retail system and excel, utilizing established formulas and conforming to National Account and Government agreements to determine accurate billing of service, rental, lease and purchase equipment.
    5. Reviews accuracy of Daily Billing Reports, researching and correcting inappropriate charges before release of invoices to customers/dealers.
    6. Interacts closely with National Account customers/dealers/Account Executives applying customer service skills to investigate billing inquiries.
    7. Verifies with Contract and Credit Departments the need for billing corrections.
    8. Execute machine information updates regarding price changes due to contract renewal and department code changes to ensure correct billing and issuance of sales commission.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Liberal Arts

Business Billing Representative Resume

Summary : Highly enthusiastic customer service representative with 4+ years client interface experience. I am a dedicated customer service representative, Top 10 in department at Sears Holding and #1 Agent on team, dedicated motivation to maintain customer satisfaction and contribute to company success while making customers experience memorable and satisfying. I am now in a different area in my life where I have integrated my fantastic customer service skills with my collection experience I have maintained.

Skills : Medical, Client Service.

Description :

    1. Answered a high volume of calls from patients, or their representatives, regarding bill balances, payments plans, credit cards payments, patient pricing, rebilling, and general custom concerns.
    2. Processed adjustments, refunds, transferred bills; mail refunds, and performed manual sales.
    3. Evaluated and responded to all aspects of written billing inquiries, including but limited to, billing insurance and updating invoices.
    4. Researched, trouble shoot and resolved complex billing issues and customer complaints, taking all steps to resolve and ensure full resolution.
    5. Maintained tracking log of all escalated patient correspondence, providing status updates to leadership as needed.
    6. Performed all aspects of patient billing and various projects, as assigned.
    7. Ability to meet production standards.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Medical Billing

Auditing/Billing Representative Resume

Summary : Medical billing and coding specialist with 3 years providing administrative and patient support in a Laboratory setting. Advanced knowledge of private and commercial insurance processes and codes.

Skills : Billing And Collection Procedures Expert, Fast Learner, Familiar With Commercial And Private Insurance Carriers, Excellet Attention To Detail, Understands Insurance Benefits,Office Support, Resourceful And Reliable Worker.

Description :

    1. Precisely completed appropriate claims paperwork, documentation and system entry.
    2. Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
    3. Verified patients' eligibility and claims status with insurance agencies.
    4. Determined prior authorizations for outpatient procedures.Posted and adjusted payments from insurance companies.
    5. Identified and resolved patient billing and payment issues.
    6. Confidently and adeptly handled claim denials and/or appeals.
    7. Skills Used Identified and resolved patient billing and payment issues.
    8. Confidently and adeptly handled claim denials and/or appeals.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Billing Representative Resume

Objective : To obtain a full or part time position that provides me with the opportunity to use my variety of skills and experience to contribute in a meaningful way to the advancement of company goals.

Skills : Learning American Sign Language.

Description :

    1. Balance daily deposit for all locations, including cash, credit card and direct deposits.
    2. Research and correct errors as needed.
    3. Generate clinical deposit reports on a daily and monthly basis for the Accountant.
    4. Manage month end closing process and generate all reports for CAO and CPA firm.
    5. Enter surgery charges for multiple physicians and their surgical assistants.
    6. Research and resolve inaccurate medical coding edits and communicate with department director and physicians.
    7. Analyze unpaid claims for reimbursement by Medicare and BCBS carriers.
    8. Communicate with insurance companies over the phone and in writing to appeal unpaid claims, making adjustments in coding as necessary and providing documentation to uphold charges.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma