Billing Support Specialist Resume Samples

A Billing Support Specialist is hired to undertake financial and non-financial tasks and help guarantee the company’s revenue. The job description entails the processing of incoming payments and completing the necessary paperwork. Typical work activities listed on the Billing Support Specialist Resume are – assuming the responsibility of receiving and sorting incoming payments, managing the status of accounts and balancing and identifying inconsistencies; issuing and posting bills, receipts and invoices, checking the validity of debit accounts; updating accounts receivable database with new accounts and missed payments, ensuring all clients remain informed on their debts and deadlines; and providing solutions to relative problems of clients.

Apart from proven work experience, the following skills are needed – adherence to laws, and best practices with regards to dealing with data and customers; knowledge of MS Office, and ER software; attention to detail, and trustworthiness; and multitasking skills. A degree in finance or accounting is a common experience seen on resumes.

Billing Support Specialist Resume example

Billing Support Specialist Resume

Headline : To accept a challenging position within the Administrative field where my experience will be further developed, and utilized in a professional environment offering potential for growth, and advancement. Excellent interpersonal, and communication skills Able to work independently, managing multiple responsibilities simultaneously Polite and helpful to others, very positive attitude, work well with others, and easily trainable.

Skills : Strong Computer With Extensive Knowledge Of Microsoft Word, Excel, Microsoft Acess, Outlook, PowerPoint, Sametime, QuickBooks, Data Entry, Ten Key, Internet, Office Equipment, Scaning, E-mail, Copying Capabilities Of Using Multiple Office Equipment, Bilingual: Fluent In Spanish.

Description :

    1. Verified accuracy of billing data and revise any errors.
    2. Prepared itemized statements, bills, or invoices and record amounts due for services rendered.
    3. Performed bookkeeping work, including posting data or keeping other records concerning costs of services.
    4. Operated typing, adding, calculating, or billing machines.
    5. Answered mail or telephone inquiries regarding billing or cost of procedures.
    6. Resolved discrepancies in accounting records.
    7. Typed billing documents, credit memorandums, or credit forms, using computers.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science In Advertising


Billing Support Specialist Resume

Headline : Currently work at SWBC processing documents and calling insurance agents and companies to verify coverage status on loan collateral. I work with escrow accounts and issue payments and fax requests for invoice information when needed. I am looking to expand and develop my career with a company that can utilize my technical and personal skills.

Skills : Data Entry, Billing, Database Navagation, Proficient Typing, 10-key, Inventory Management, Transcription, Sales, Customer Service, Consumer Electronics Setup And Operation.

Description :

    1. Processed documents related to loans held by our client financial institutions.
    2. Monitored the loan records and make sure the collateral is properly insured.
    3. Involved researching insurance information and histories, and calling insurance agents and companies to acquire the necessary information.
    4. Issued payments from escrow accounts, or request billing information when it hasn't been received yet.
    5. Developed quickly and have been a major part of our production as I work on every client we currently service in my department.
    6. Helped allow our company to take on more clients and expand, and I have recently requested training in other areas of our loan processing and am now voluntarily assisting other departments catch up on their workloads.
    7. Logged all pertinent findings and communicated them to management and the applications development team.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma


Billing Support Specialist Resume

Objective : Seasoned Billing Support Specialist professional who excels in establishing exceptional working relationships with clients and staff. Dependable and detail-oriented bringing experience and a willingness to take on added responsibility to meet tight deadlines. Self-motivated and organized with excellent interpersonal skills and the ability to communicate effectively.

Skills : Listening, Typing, Multi-tasking, Prioritizing, Time Management, Clerical, Customer service, Teamwork.

Description :

    1. Processed shipping report in AirTrak shipping software once in the morning and once in the afternoon.
    2. Reported shows all loads that have been dispatched and that need to be invoiced.
    3. Loaded are put in an approved status to generate invoices in AirTrak and later emailed or mailed.
    4. Processed a report in the Great Plains accounting software once in the morning and once in the evening.
    5. Reported runs a total of all revenues from loads billed the day before and the current day.
    6. Communicated with various stations across the United States to retrieve carrier paperwork for invoices to be sent out to customer.
    7. Processed over 100 invoices bringing in revenues of over $20,000 per day.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
MA

Billing Support Specialist Resume

Headline : Seven years experienced in telephone support, providing customer service to clients. Responsible for the documentation and maintenance of sensitive account information. Experienced in sensitive document organization and electronic routing. Managed and updated inventory information and assisted in product ordering of controlled substances. Authorized to assist in asset management duties such as operating cash register, reconciling daily payments and sales, and disbursing cash and/ or check withdrawals.

Skills : 10 Key By Touch, Microsoft Office, Customer Service, Computer Skills, Sales, Access.

Description :

    1. Assisted customers with billing and technical issues Processed bill payments Maintained excellent and professional relationships with management.
    2. Utilized knowledge of merchandise to recommend and/or cross sell services to customer(s) Experienced in telephone support in order to provide customer service to clients/borrowers.
    3. Advised, and offered assistance in repossession processes.
    4. Responded and resolved both customer issues independently.
    5. Submitted customer's request for fulfillment to appropriate departments.
    6. Assisted with modifications and detailed explanation of accounts.
    7. Utilized Outlook for organizational purposes and document routing.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
GED

Billing Support Specialist Resume

Headline : To generate company growth effectively and above average in both individual and team multi task settings. To consistently meet and exceed expectations while maintaining complete client satisfaction.

Skills : NetSuite System Administrator, Open Air Administrator, SalesForce Administrator.

Description :

    1. Held several positions while at EMSI.
    2. Started off as a data entry operator where I data entered patient information pertaining to medical records via PC.
    3. Became a Billing Support Specialist where I processed void/return checks on behalf of EMSI.
    4. Worked with various Dr offices and copy services to make sure that proper payment was obtained.
    5. Derived as a backup to the front desk receptionist.
    6. Eliminated with EMSI in September of 2008 and after that time my father was sick due to kidney dialysis.
    7. Documented and updated all account information obtained.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MS

Billing Support Specialist Resume

Headline : To obtain a Billing Support Specialist position that will enable me to use my strong organizational skills, educational background, and ability to work well with people. Secure a position with a well established organization with a stable environment that will lead to a lasting relationship with a company.

Skills : Data Entry, Microsoft Office/word., Typing , Internet Research.

Description :

    1. Assisted customers with inquiries and concerns regarding their bill, or products and services.
    2. Completed all data entry tasks relative to each customers needs.
    3. Utilized various search engines to obtain information.
    4. Communicated with customers via chat, and telecommunications.
    5. Provided courteous follow-up calls to ensure the issue was resolved.
    6. Assisted team in meeting quarterly goal for the month.
    7. Made sure every customer recieves the time and attention regarding any/all concerns.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
GED

Billing Support Specialist Resume

Objective : Responsible for Working closely with sales reps, billing caseworkers, the customer support team and the shipping team to resolve patient, clinic or rep issues, Following up with sales reps, clinics and patients whose request could not be resolved on the first call.

Skills : Microsoft Office, Customer Service.

Description :

    1. Responded to and resolved client inquiries ensuring Virginia, USA timely resolution and follow-up o Conducted account reviews upon request to include: product/services review, billing accuracy, pricing, and usage trends o Investigated and resolved billing disputes and credit request Relevant Course Work: Organizational Behavior and Management, Technical Communication (professional writing course), Information System for Managers, System Analysis and Design, Topics in MIS, Web System and Electronic Commerce, Probability and Statistics, Accounting.
    2. Developed a program using Visual Basic with two user ends for customers and the company.
    3. Designed enable customers to choose a certain type of product with specific item details such as brand, model, model number and the price of the product.
    4. Detailed features of the products and other necessary information including the customer's personal information, date of purchase and payment option.
    5. Developed a website for a real estate company using HTML, VB Script, FrontPage and Dreamweaver which contained complete information of the properties and the facility to calculate mortgage.
    6. Designed include web based customer information forms developed in VB Scripts, CGI scripts in UNIX platform.
    7. Designed was generic for users to choose different types of HTML tags and fields via front-end web page.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
MSc In Project Management

Billing Support Specialist Resume

Headline : Dedicated, dynamic and highly-motivated professional with medical background. Highly skilled in handling administrative duties; filing, records keeping and data entry. Able to perform basic medical tasks; taking vitals, preparing medicine concoctions, collecting samples and filling out prescriptions.

Skills : Quickbooks, Excel, Accounting, Accounts Payable, Accounts Receivable, Office Management, Office: Word, Spss, Macintosh, Internet Research, Quickbooks Pro.

Description :

    1. Contracted through Artech Information Systems Created monthly custom Excel invoice, compiling pass through charges to customer.
    2. Validated all charges and billing rates per contract using asset inventory table.
    3. Coordinated with Help Desk to investigate inactive assets still billing.
    4. Logged all payments, analyze AR, keep track of open disputes, credits.
    5. Maintained accruals report, accounts receivable, outstanding balance, fallout.
    6. Ran audit report, sampling customer reports to validate charges and data.
    7. Took several internally-offered Excel classes to strengthen skills.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
GED

Billing Support Specialist Resume

Objective : Seeking a Full time career position within a Company, where professional experience, education and abilities would be an advantage to the growth of my employer and myself.

Skills : Quickbooks, Microsoft Office, Typing, 10-Key, Accounts Receivable, Accounts Payable, Invoicing, Sales Support, Customer Service, Customer Service , Reconciliation, Office Administration.

Description :

    1. Billed invoices in Microsoft Dynamics CRM.
    2. Processed voids.
    3. Ran daily reports.
    4. Answered questions from vendors, staff and sales team.
    5. Identified and resolved billing complaints.
    6. Resolved over 20 customer disputes in one month that had been pending for over 3 years, including recovering a single $60,000 credit never taken due to lack of documentation.
    7. Completed adjustments on accounts, retained customers by providing knowledgable, fast and friendly customer service.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
GED

Billing Support Specialist Resume

Objective : The background has equipped me for working well with others in a motivating, encouraging, and constructive manner. I want to take all of that experience to become a valuable employee wherever I am positioned.

Skills : Microsoft Office, Customer Service.

Description :

    1. Daily worked in correcting billing errors.
    2. Identificated of problem areas of order entry, provide supporting data, and help implement fixes that have saved many, many keystrokes.
    3. Articulated and tactful in verbal and written communications.
    4. Used Typing, follow-up calls, empathy, data entry and great customer service skills.
    5. Met and maintained departmental expectations for quality, adherence to schedule and attendance.
    6. Communicated with drivers for paperwork that needs to be attached to invoices sent out to the customer.
    7. Acted as Driver Advocate, when current Driver Advocate is on lunch or not at their desk.
        Years of Experience
        Experience
        2-5 Years
        Experience Level
        Level
        Executive
        Education
        Education
        G.E.D