Box Office Attendant Resume Samples

A Box Office Attendant is responsible for managing the selling activities for films, theatre performances, and sports events. A well-drafted Box Office Attendant Resume mentions the following duties and tasks – welcoming the incoming customers, checking for seat availabilities, making recommendations and locating guests to respective seats; ensuring correct information is fed into the system, taking printout of tickets, handing tickets to customers, informing patrons about show timings and other vital details, informing customers about special deals and discounts, and maintaining a record of sold tickets.

When customers enter the venue, the Box Office Attendants are the first point of contact, hence these individuals are expected to be polite and depict stellar communication skills. In addition, these traits are also expected – the ability to work fast and accurately, being sociable and willing to work during unsociable hours. Employers prefer candidates who are familiar with computerized ticketing systems.

Box Office Attendant Resume example

Box Office Attendant Resume

Objective : Patient-focused and compassionate individual looking to acquire employment with a reputable company and attain a challenging position that will showcase my proficient knowledge and talents at a professional level.

Skills : Communication skills, MS Office.

Description :

    1. Create training material to ensure highest level of patron service and satisfaction.
    2. Design weekly schedule for box office staff.
    3. Organize VIP/donor seating for Opening Night events.
    4. Act as liaison between box office and  departments in non-profit theatre.
    5. Collaborate with marketing department to create and implement new promotions.
    6. Worked with upper management to organize community outreach events.
    7. Provide friendly customer service and detailed park information to guests Properly record, upgrade, and audit transactions using Galaxy 4 software Safely operate miscellaneous thrill rides and keep guests entertained during waits Responsible for training employees to ensure work will be done under company policy and procedures Using a calm and positive attitude, settled customer frustrations/complaints.
    8. Helping guests with reservations in a fast paced, guest friendly environment Daily cash handling Upkeep of customer accounts Customer Service and guest satisfaction.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma


Jr. Box Office Attendant Resume

Objective : Operate ticketing system for POS show and event tickets. Process payments for tickets according to established standards and procedures and maintain an accurate bank. Sell tickets and make reservations over the phone. Process daily shift sales reports and bank reconciliations.

Skills : Communication skills, Leadership skills.

Description :

    1. Direct patrons to the correct seats and sections.
    2. Coordinate traffic flow in and out of event space.
    3. Respond to patron inquiries and complaints.
    4. Direct patrons to facilities such as restrooms and concessions.
    5. Work at the coat check, ticket collection and box office.
    6. Train new employees in box office where we sold movie tickets Simultaneously answered and directed incoming phone calls while waiting on customers Served customers per shift Activities and Leadership.
    7. Distribute Movie Tickets to Customers Answering Phone Calls Making Phone Messages for Movie Times for Next Day.
    8. Perform my job well as a box office attendant, usher, in concessions, and a theater checker to ensure customers' satisfactions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma


Sr. Box Office Attendant Resume

Headline : Responsible for the efficient and successful handling of all ticket sales and distributions for events. Serve as a relief supervisor for ticket agents and assist in their training.

Skills : Microsoft Office, Excel, Powerpoint, And Word., Customer Service, Cash Register/ Cash Handling.

Description :

    1. Receive and assisted all customer inquires.
    2. Reserve seats using the ticketing system.
    3. Provide excellent customer service over the phone and in person.
    4. Count the register at beginning and end of shift.
    5. Which consisted of providing customers with their food and beverages in a timely manner.
    6. Operate the ticketing desk and sell tickets to more than 100 customers each day Respond to visitor's queries, grievances and take corrective measures to ensure their complaints are resolved Ensure policies are being followed in a professional manner.
    7. Part-time, weekends only) Duties: Assure patrons have a positive theatre experience, from distributing pre-purchased tickets to selling tickets in person or by phone.
    8. Handle ticket sales with credit cards or cash.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Senior
Education
Education
Diploma

Lead Box Office Attendant Resume

Headline : Position includes but is not limited to greeting guests, strong customer service, selling or collecting tickets, answering questions, maintain control of front gates, operating will-call, examining tickets or passes to verify authenticity, upholding company policies and safety procedures.

Skills : Microsoft Office, Excel, Powerpoint, and word., Customer Service, Cash Register/ cash handling, Telecommunications, Sales, Inventory, ticketing systems, serving.

Description :

    1. Responsible for assisting with the day to day operations of the AMC Theatre Box Office, including telephone sales, customer service and data entry.
    2. Acquire a working knowledge of the Box Office ticketing system.
    3. Process subscriptions orders and subscriber exchanges.
    4. Assist with ticket distribution at show times.
    5. Generate reports and analyze sales as necessary.
    6. Effectively to communicate with others in a manner that ensure clear and mutual understanding of information.
    7. Helping guests with reservations in a fast paced, guest friendly environment Daily cash handling Upkeep of customer accounts Customer Service and guest satisfaction.
    8. Work as cash register and handled large amounts of money Conversed with customers in a friendly manner.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Senior
Education
Education
Diploma

Box Office Attendant I Resume

Objective : Motivated professional seeking employment. Experience in retail and customer service. Fast leaner with excellent listening skill. Ability to work in a team setting and individually with time management capabilities.

Skills : Communication Skills, Team Leader, Ticketing.

Description :

    1. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
    2. Issue receipts, refunds, credit, or change due to customers.
    3. Assist customers by providing information and resolving their complaints.
    4. Answer customer's questions, provide information on procedures or policies.
    5. Sell tickets and other items to customers.
    6. Maintain clean an orderly checkout areas and complete other general cleaning duties, such as mopping floors an emptying trash cans.
    7. Work required cash handling and good customer service skills.
    8. Sell music recital tickets - Make copies of programs - Cut programs - Handle ticket sales.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Box Office Attendant II Resume

Summary : To obtain a positive career where my skills, employment experience, education and troubleshooting abilities can be used in order to improve operations, increase productivity and meet employment goals.

Skills : Team Management, Communication Skills.

Description :

    1. Work as the first point of contact to the customer and provided a positive interaction.
    2. Handle large amounts of cash and balanced cash drawer daily.
    3. Perform job duties in a fast paced environment.
    4. Opening days for highly anticipated movies and serviced the concession stands.
    5. Answering phones, soliciting the sell of merchandise, and providing excellent customer service.
    6. Collaborated with team members to ensure customer satisfaction.
    7. Cashiering and minor cleaning.
    8. Processing cash and credit transactions in person and over the phone Answered customer questions about upcoming performances in person and over the phone.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Diploma

Box Office Attendant III Resume

Summary : The Box Office Attendant is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option. The incumbent will process ticket orders and collects paymen

Skills : Microsoft Word, Communication Skills.

Description :

    1. Receive payment by cash, check, credit cards, vouchers, or automatic debits.
    2. Issue receipts, refunds, credits, or change due to customers.
    3. Answer customers' questions, and provide information on procedures or policies.
    4. Assist customers by providing information and resolving their complaints.
    5. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
    6. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
    7. Process merchandise returns and exchanges.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
Diploma

Box Office Attendant II Resume

Summary : The primary purpose of the Box Office Attendant role is to provide all guests to Progressive Field a safe, pleasant and comfortable environment and create positive memorable experiences through exceptional customer service.

Skills : Time Management,Communication Skills, MS office.

Description :

    1. To answer phones and made calls daily.
    2. Ticket sales and gift shop attendance were two big things.
    3. Kept track of files, sent mail and did typical office work every day.
    4. Able to calm irate customers on many occasions.
    5. Got my work done quickly and effectively.
    6. Computer work (Microsoft Office, internet, etc.) Communications.
    7. Duties include managing ticket sales; online, phone, and walk up, administrative assistance to management, and marketing; online and flyer.


Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Diploma

Asst.Box Office Attendant Resume

Objective : To sell tickets and make reservations over the phone.Process daily shift sales reports and bank reconciliations.

Skills : Team Leader, Ticketing, MS Office.

Description :

    1. Receive payment by cash, check, credit cards, vouchers, or automatic debits.
    2. Issue receipts, refunds, credits, or change due to customers.
    3. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
    4. Process merchandise returns and exchanges.
    5. Sell tickets and other items to customers.
    6. Stock shelves, and mark prices on shelves and items.
    7. Accomplishment Employee .
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Box Office Attendant Resume

Objective : To acquire employment with a reputable company and attain a challenging position that will showcase my proficient knowledge and talents at a professional level.

Skills : MS Office, Organisational Skills, Quik Learner.

Description :

    1. Control cash transactions and box office functions.
    2. Perform clerical tasks as directed by supervisor.
    3. Manage and maintain cleanliness of box office during duration of shift(s).
    4. Customer service - Attending to the needs of patrons to ensure that their expectations were met.
    5. Provide patrons with the ticket(s) of their choice.
    6. Suggest and explain information on movies and their showtimes.
    7. Manage and relay business calls throughout the course of shift(s).
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma