A Branch General Manager is responsible for directing all work performed in the branch and supervising all areas of the branch operations. The job description entails managing staff, fostering a positive environment, and ensuring customer satisfaction. Other related duties are listed on the Branch General Manager Resume as – directing all operational aspects including distribution operations, human resources, and administration and sales; assessing local market conditions, identifying current and prospective sales opportunities; developing forecasts, financial objectives, and business plans, meeting goals and metrics, managing budgets and allocating funds; locating areas of improvement and proposing corrective actions, and addressing customer and employee satisfaction issues promptly.
Those seeking this job role must be able to denote on the resume the following skills – strong knowledge of modern management techniques, and best practices; familiarity with industry’s rules and regulations, and the ability to meet sales. A degree is commonplace among job applicants.
Headline : Leader and manager with strong organization skills, and the ability to work effectively under pressure and stress Promote working environment/procedures to improve productivity, motivation and spirit of enthusiasm in personnel. Motivated to work efficiently without direct supervision in busy environment, handling many tasks simultaneously; able to prioritize workload and multi-task.
Skills : PowerPoint, Customer Relations, Sales.
Description :
Initiated and investigated new business opportunities.
Prepared budgets, operating statements, economic explanations, and business strategies.
Motivated others in the achievement of individual and organizational goals.
Managed warehouse and fleet operations.
Motivated and enhanced employee morale.
Maintained a positive, motivated, and efficient environment fostering maximum sales efforts, diversified selling strategies, and excellent customer service.
Submitted proposal and estimated budget for client approval.
Experience
5-7 Years
Level
Executive
Education
Business Accounting
Branch General Manager Resume
Objective : Responsible for Developing and maintaining personal contact with new and current major customers to maximize opportunities and ensure customer satisfaction and provide support for current and future projects or service contracts.
Skills : MS Office, Management, Sales, Operations Management.
Description :
Branched adherence to operational guidelines.
Conducted End-of-Day Check-Out Process with sales and service team.
Managed the day-to-day operations at a defined location; responsible for all functions and financial metrics in a specific branch with multiple lines of business.
Provided input into the Annual Operating Plan.
Managed the branch to the Annual Operating Plan.
Monitored all appropriate business metrics including Branch balanced scorecard, profit and loss metrics, and asset metrics.
Provided input into an annual marketing and sales plan.
Experience
2-5 Years
Level
Junior
Education
GED
Branch General Manager Resume
Headline : Proven company leader with in-depth experience planning and executing strategic initiatives have produced positive financial results in all areas. Broad based background in strategic planning, channel management, account acquisition, new business development, building teams that excel, organizational restructuring, operations, and product management.
Skills : Excel, Microsoft Word, Management, Sales, Customer Service, Team Building.
Description :
Managed all aspects of branch.
Supervised and maintaining all daily operations.
Set sales goals and devised a plan to meet those goals.
Set and approved employee work schedule and hours.
Constructed sales schedule and weekly plans to make sure all key accounts are seen.
Met with key accounts on a monthly bases in regards to cost savings and growth opportunities.
Handled all aspects of national accounts.
Experience
5-7 Years
Level
Executive
Education
Associate Of Arts
Branch General Manager Resume
Objective : Obtain a Branch General Manager position with an emphasis on corporate selling using strategic and collaborative planning.
Skills : Service Mgmt, Operations Management, Account Management, Project Management, Production Management, Microsoft Excel, Management.
Description :
Collaborated with Sales Manager to enhance branch sales performance.
Led the Customer Service Manager, Dispatcher, and Route Sales and Service Reps to maximize revenues and client satisfaction.
Consistently maximized branch profitability through sales volume, margin attainment, and cost controls.
Conducted End of Day Check-Outs with the sales and service team.
Conducted weekly branch meetings with Route Sales and Service Reps to drive branch performance.
Protected branch business through outstanding customer service.
Developed and maintained business relationships with customers and develops new business partners and alliances for the branch.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science In Marketing
Branch General Manager Resume
Objective : A highly accomplished, deeply driven, business-focused operations professional with effective communication, organizational, and project management skills able to establish working relationships with all levels across functional departments to develop strategic partnerships with key stakeholders on all operations-related initiatives.
Skills : Microsoft Office, Planning Skills.
Description :
Managed the day-to-day activities of the largest corporate branch which included all HR activities as well as P&L, safety, supplies management, and customer service management.
Held full P&L responsibilities for total sales operations through direct training, leadership, and supervision of sales team across the largest territory in the company Increased yearly revenue by 10% by adjusting sales territories to decrease drive time between bids.
Increased profit margin by 4% by decreasing branch expenditures.
Performed monthly sales forecasting and competitive analysis to determine service and sales performance levels and modifications on an annual basis.
Created new sales training program initiatives for a newly created sales program.
Participated in the pilot program to initiate new interview programs for the company.
Partnered with HR executives to help define roles for the Sales Manager position.
Experience
2-5 Years
Level
Junior
Education
MS
Branch General Manager Resume
Objective : Obtain a full-time Branch General Manager position in the Managed Service Industry where I can utilize my years of subject matter expertise and customer service experience.
Responsible for two retail teams totaling 14 Sales Executives.
Managed 6 National Sales Executives.
Grew the Philadelphia Branch 25 % in one year.
Responsible for P&L of the Branch.
Raised profits by 100%.
Oversaw all facets of the business.
Implemented sales process through goldmine.
Experience
2-5 Years
Level
Executive
Education
GED
Branch General Manager Resume
Objective : Seeking a challenging Branch General Manager position where I may utilize extensive proven sales and management experience to advance in a corporate environment.
Skills : Microsoft, Planning Skills.
Description :
Served as liaison between Customers, Distributors and Factories for lowered costs and more efficient Supply Chain Processes.
Worked towards lowest lead-time availability of components resulting with quicker design-market timelines and reduced inventory liabilities.
Led the development of high-profile accounts through hands-on project management.
Negotiated critical, high-profile contracts which increased long-term revenue and growth.
Trained, Coached and Developed.
Worked closely with team members to establish and achieve personal and organizational goals.
Empowered team members to embrace acceptance of responsibilities and accountability for their decisions/actions.
Recruited, trained and coached an all-new staff that led to significant business development and growth while reducing operating expenses through continuous training, sales qualification and individual accountability.
Experience
2-5 Years
Level
Executive
Education
BA
Branch General Manager Resume
Summary : Results-focused management professional offering 10 plus years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success. Highlights Results-oriented Dependable Employee Relations Working Knowledge of DOT, EPA Budgeting and Forecasting OSHA Regulations. Sales Background +10 years Successful Sales Management.
Skills : Management Skills, Hiring Skills.
Description :
Collaborated with Sales Managers to enhance branch sales performance.
Led the Customer Service Manager and Route Sales and Service professionals to maximize revenues and client satisfaction.
Managed administrative and warehouse team.
Maximized branch profitability through sales volume, margin attainment, and cost controls.
Conducted weekly branch meetings with Route Sales and Service professionals to drive branch performance and promote teamwork.
Met with Customers to validate customer expectations are being met.
Hired, trained, and developed all branch employees.
Experience
10+ Years
Level
Senior
Education
MS
Branch General Manager Resume
Summary : An accomplished Branch General Manager Professional with a diverse Sales, Management, Logistics/Transportation, and Operations background. An experienced leader, with excellent communication and organizational skills, with the ability to rapidly adapt to new environments and quickly deliver optimal results, always meeting or exceeding expectations.
Skills : Managing Skills, Sales.
Description :
Responsible for all areas of branch operations including annual budget of up to $2.5M per location, branch revenues and profitability.
Managed multiple locations; La Crosse and Madison, WI facilities with cross categorical functions; sales and service, fleet, inventory and personnel management, training and development.
Managed staff of 12 people per location including sales, service and support personnel.
Prepared branch sales forecast and budget; manage P&L statement.
Ensured all sales goals and services are attained on time and in line with sales forecast.
Knowledged of ISO 140001.Computer proficient in Microsoft Office Suite.
Maintained an up to date, effective fleet in accordance with all DOT regulations, including fleet maintenance and service needs.
Experience
7-10 Years
Level
Management
Education
MS
Branch General Manager Resume
Summary : An accomplished, focused, high-performance Management / Sales / Marketing professional offering broad-based experience in all aspects of corporate operations, administration, sales development, and strategic planning. Achieves market growth and profitability by developing innovative solutions and integrating available resources.
Skills : Monitoring Skills, Directing Skills.
Description :
Recruited, interviewed, hired and trained the branch sales staff, service department and bookkeeping employees.
Directed, monitored and motivated the branch sales staff to increase the customer base.
Coordinated and directed the branch service department to service al customers.
Supervised the branch bookkeeping employees in the areas of data entry, accounts receivable and accounts payable.
Monitored and controlled expenses.
Planned, organized and inspected activities of termite control technicians.
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