Under general supervision, the individual will be responsible for supervising the business office and undertake all essential functions that are mentioned in the Business Office Supervisor Resume. Certain core tasks mentioned include – promoting the mission and vision of the business; supervising and serving as a mentor for the Business’s ambassadors; assisting in the hiring process; training and evaluating Ambassadors in all areas; monitoring performances of new hires; entering and updating records in the database; participating in data gathering activities, and promoting effective intradepartmental relationships.
The exact qualifications vary based on the type of business, but the following are some universally common skills needed for this role – intermediate computer knowledge, fast typing skills, knowledge of the industry working for, public speaking skills, multitasking abilities, and relevant work experience Formal education beyond a degree is not expected.
Headline : Dynamic Business Office Supervisor with 7 years of experience in optimizing operational efficiency and enhancing revenue cycle management. Proven ability to lead teams, streamline processes, and improve billing accuracy. Committed to fostering a collaborative environment while ensuring compliance with regulations. Eager to leverage expertise in financial oversight and staff training to drive organizational success.
Skills : Epic Systems Proficiency, Siemens Software Expertise, Long-term Care Knowledge, Star Program Familiarity
Description :
Oversee Medicare Billing for Part A and B claims, ensuring compliance and accuracy.
Analyze denied claims, identifying root causes and implementing corrective actions.
Process unpaid claims efficiently, reducing turnaround time significantly.
Achieved a reduction in Medicare Accounts Receivable from 90 days to 60 days.
Facilitate training sessions on billing protocols for new hires.
Enhance client billing accuracy through meticulous audits and reconciliations.
Collaborate with cross-functional teams to improve billing workflows and client satisfaction.
Experience
5-7 Years
Level
Management
Education
B.S. in BA
Senior Business Office Supervisor Resume
Summary : Accomplished Senior Business Office Supervisor with a decade of experience driving operational excellence and enhancing financial performance. Expertise in leading diverse teams, optimizing billing processes, and ensuring regulatory compliance. Passionate about implementing strategic initiatives that foster collaboration and improve patient satisfaction while maximizing revenue.
Skills : Quality Systems Improvement, Availity Claims Management, Emdeon Revenue Cycle Management, As400 System Management, Data Analysis
Description :
Oversaw a team of 12 across multiple locations, ensuring operational consistency and efficiency.
Managed receivables totaling $45-50 million, focusing on private, government, and commercial insurance accounts.
Led complex billing projects, enhancing accuracy and timeliness of revenue collection.
Supervised patient account representatives and financial counselors, optimizing team performance.
Reduced accounts receivable days from over 58 to under 48, improving cash flow.
Realigned employee responsibilities to enhance productivity and service delivery.
Collaborated with stakeholders on staffing, planning, and budgeting, ensuring alignment with organizational goals.
Experience
7-10 Years
Level
Senior
Education
B.S. in BA
Business Office Supervisor Resume
Objective : Motivated Business Office Supervisor with 2 years of experience in enhancing operational workflows and managing billing processes. Demonstrated success in team leadership and staff training, with a focus on improving compliance and patient satisfaction. Ready to apply analytical skills and financial oversight to optimize office functions and drive success.
Implemented efficient business practices that enhanced patient relations and service delivery.
Supervised day-to-day operations, including patient scheduling, medical records management, and billing.
Conducted interviews, training, and performance evaluations for staff.
Maintained accurate personnel files and payroll records for over 20 employees.
Developed training materials for clerical and billing staff on software utilization.
Ensured staff compliance with insurance regulations and updated them on changes.
Analyzed operational data to identify areas for improvement and cost reduction.
Experience
0-2 Years
Level
Junior
Education
B.S. in BA
Business Office Supervisor Level III Resume
Headline : Results-oriented Business Office Supervisor with 7 years of expertise in enhancing operational workflows and financial management. Proven track record in leading teams, optimizing billing processes, and ensuring compliance with industry regulations. Dedicated to fostering a positive work environment while driving efficiency and maximizing revenue through strategic oversight.
Skills : Financial Software Proficiency, Conflict Resolution, Client Relations, Process Improvement, Time Management, Project Management
Description :
Oversaw hiring and training processes for new staff, ensuring compliance with company standards.
Managed Accounts Receivable and Payable for two imaging centers, improving cash flow management.
Generated financial reports that accurately measured profitability and guided strategic decisions.
Promoted to Business Office Supervisor, enhancing operational efficiency and team performance.
Coordinated with collections to establish payment plans, reducing delinquent accounts.
Led weekly staff meetings to maintain open communication and address operational challenges.
Maintained daily patient accounts, ensuring accuracy and compliance with regulations.
Experience
5-7 Years
Level
Management
Education
B.S. in Bus. Admin.
Business Office Supervisor Resume
Objective : Results-driven Business Office Supervisor with 2 years of experience in enhancing operational processes and ensuring compliance. Adept at managing billing cycles and leading teams to achieve efficiency and accuracy. Committed to fostering a collaborative workplace and leveraging analytical skills to optimize financial operations for organizational growth.
Managed all front office operations, including patient registration and financial counseling, ensuring accurate collection of co-pays and balances.
Contributed to the development and monitoring of office policies, enhancing operational efficiency.
Oversaw the selection, training, and performance reviews of Financial Counselors and Front Desk staff, fostering a high-performance culture.
Provided educational resources to clients, facilitating their access to programs such as GED and ESL.
Guided job applicants in creating impactful resumes and improving interview skills.
Assisted clients in identifying effective job search strategies tailored to their needs.
Communicated job openings and responsibilities to applicants, ensuring clarity and transparency.
Experience
0-2 Years
Level
Entry Level
Education
ASBA
Assistant Business Office Supervisor Resume
Objective : Detail-oriented professional with 2 years of experience in business office operations, focusing on enhancing billing accuracy and team performance. Demonstrated ability to streamline workflows and ensure compliance with industry standards. Enthusiastic about utilizing analytical skills and fostering a collaborative environment to drive operational success and improve financial outcomes.
Skills : Claims Management, Team Leadership, Interpersonal Skills, Multitasking
Description :
Lead and direct the workflow of 21 employees to enhance productivity and service quality.
Revamped business office policies and procedures, resulting in improved operational efficiency.
Designed and implemented a comprehensive training program for new staff, enhancing onboarding processes.
Managed full claims processing, including AR reporting and electronic billing submissions.
Oversaw workflow for billing and receipting teams to ensure timely and accurate processing.
Monitored work queues proactively, aligning staffing levels with operational demands.
Provided hands-on support to the team to manage workload fluctuations effectively.
Experience
0-2 Years
Level
Entry Level
Education
B.S. in BA
Business Office Supervisor Resume
Objective : Accomplished Business Office Supervisor with 5 years of experience in enhancing operational efficiency and optimizing financial processes. Skilled in leading diverse teams, managing billing cycles, and ensuring compliance with industry regulations. Passionate about implementing strategic initiatives that drive organizational success and improve service delivery.
Collaborated with team members to meet departmental objectives while providing excellent customer service.
Maintained professionalism in handling patient inquiries regarding benefits, outstanding balances, and payment arrangements.
Educated patients on financial policies and payment options, enhancing overall satisfaction.
Reviewed and corrected patient accounts to ensure accurate billing.
Coordinated with staff to optimize weekly collections during patient visits.
Conducted training sessions for new hires on billing protocols and customer service standards.
Implemented process improvements that enhanced operational efficiency.
Experience
2-5 Years
Level
Junior
Education
B.S. in BA
Business Office Supervisor and Manager Resume
Headline : Accomplished Business Office Supervisor with 7 years of experience in optimizing financial operations and improving team performance. Skilled in enhancing billing processes, ensuring compliance, and fostering a collaborative workplace. Dedicated to implementing strategic initiatives that drive efficiency and maximize revenue, while leveraging expertise in operational management to achieve organizational goals.
Skills : Electronic Medical Records, Workforce Management, Leadership & Management, Technical Problem Solving, Talent Acquisition, Organizational Skills
Description :
Supervised accounts-receivable and accounts-payable operations, ensuring timely and accurate financial transactions.
Developed and maintained financial transaction codes, enhancing data retrieval and billing accuracy.
Managed operational procedures and compliance, leading a team of administrative staff.
Oversee daily office operations to ensure efficiency and productivity.
Participated in budget development and monitoring, ensuring adherence to financial targets.
Negotiated hospital contracts, securing advantageous terms with corporate partners.
Established hiring criteria, conducted interviews, and provided training to new staff, fostering a skilled workforce.
Experience
5-7 Years
Level
Management
Education
B.S. in BA
Business Office Supervisor Resume
Summary : Proficient Business Office Supervisor with 10 years of experience in enhancing operational workflows and financial management. Adept at leading teams, optimizing billing practices, and ensuring compliance with industry standards. Committed to implementing strategic initiatives that improve efficiency and drive revenue growth. Ready to leverage expertise in team development and financial oversight to contribute to organizational success.
Skills : Office Administration, Billing Software Proficiency, Erp System Management, Scheduling, Information Technology Oversight, Communication Skills
Description :
Supervised daily operations of the Cash Posting department, ensuring accuracy and efficiency.
Directed the Corrections unit, implementing improvements to resolve discrepancies.
Applied internal and external policies to uphold compliance across all supervised departments.
Developed procedures in response to industry changes, enhancing operational agility.
Implemented quality control measures to maintain high standards in service delivery.
Generated detailed reports on departmental performance to inform strategic decision-making.
Ensured timely processing of insurance and patient payments, optimizing cash flow.
Experience
10+ Years
Level
Executive
Education
B.S. in BA
Business Office Supervisor Resume
Headline : Proactive Business Office Supervisor with 7 years of experience in streamlining office operations and maximizing financial performance. Recognized for leading high-performing teams, optimizing billing cycles, and enhancing compliance with industry standards. Passionate about driving growth through innovative process improvements and effective staff training.
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