The Business Program Manager designs, coordinates and improves the internal and external programs of the business and works across a range of industries to deliver programs that align with the strategic vision. While duties vary based on the size and type of program, the following are certain core and common duties listed on the Business Program Manager Resume – expanding program offering to enhance the quality of programs, developing and implementing a strategy for the program team, liaising with the marketing and communications team, managing budgets and reporting on fund allocation, participating in the grant application process, gathering feedback, and reporting on program performance to executive team and directors.
The most valuable qualifications for this job title include – proven work experience, proven stakeholder management skills, the ability to manage a team, experience in using computers for a variety of tasks; a good understanding of project or program management, and competency in MS Office applications. A bachelor’s degree or a master’s degree in business or a related field is mandatory.
Objective : Enterprise Implementation Leader A creative and strategic thinker utilizing project and program management disciplines in ever-changing business and technical environments. Proven enterprise-wide program manager. Comfortable in complex changing environments. Easily communicates across organizational matrix with an agile leadership style, consistency and patience.
Skills : Peoplesoft HCM, Peoplesoft ELM, Implementation, Program Management, Change Management, Training & Development, Strategic Planning, Enterprise, Healthcare.
Description :
Reported to VP Learning & Organizational Development Program Manager: Link 32 hospitals/38,000 employees to a single source of information exchange, benefits management, and eLearning platforms.
Designed and implemented an enterprise-wide employee portal (IBM Websphere) and document management system, duration 5 years/cost $17M.
Led local business teams, offshore development, and technical project teams throughout program life-cycle Conduct readiness assessments, identify risks and potential pain points.
Evaluated position and develop mitigation/action strategies.
Ensured transitional ease throughout the change process.
Ensured leadership's vision and current strategies are reflected in projected scope and deliverables.
Aligned project team activities with business directives/concurrent initiatives which may impact the portal project.
Experience
2-5 Years
Level
Executive
Education
GED
Business Program Manager Resume
Summary : Over ten years of program management, project management, operations customer service management experience with a proven track record of delivering results in a fast-paced, diverse and dynamic organization.
Skills : Microsoft Office, Call Center Management, Program Management.
Description :
Designed and implemented WPG Change Management Framework providing the first comprehensive roadmap of partner changes and a consistent process to implement change while understanding and influencing the partner impact all up.
Influenced 40+ colleagues to gain support and agreement to leverage the new framework.
Managed the framework by driving bi-weekly meetings with key program owners leveraging common overarching project management tools & enabling publication of a solid status report in monthly LT meetings.
Managed rhythm of the business for monthly Partner focused Executive review meetings, performed monthly check-in reviews with key stakeholders, kept log of open key action items and follow up for resolution resulting in cross-group alignment, awareness & collaboration of partner impacting initiatives.
Defined & implemented release prioritization processes & tools with cross group v-team support (MSIT, GMO, MPN).
Published and coordinated quarterly release schedule, submission process & meetings ensuring completion of any preparation work required to facilitate data based decisions.
Worked with v-team to support process improvement efforts led by MSIT resulting from group restructuring & responsibility evolution.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Arts
Business Program Manager Resume
Summary : Over 10 years in information systems for fortune 500 companies Architected and landed a new financial hierarchy to both segment revenue under new Microsoft services model as well as form a basis for tying together legacy distributed database applications. Responsible for all finance tools for Microsoft North America Migrated US data and finance team to a shared service model saving $7 million/year.
Skills : Project Management, Information Technology.
Description :
Architected Finance systems Business process mapping Data Flow Mapping Develop a communication plan for all Engagement managers worldwide.
Guided Business in the transition to a process-oriented IT.
Sold the value add of IT to the business for the changes that are pushed from IT Architect Finance systems Business process mapping Data Flow Mapping Develop a communication plan for all Engagement managers worldwide.
Acted as a trusted advisor to the business for IT issues around data, In charge of US rollouts of data changes for customer data.
Co-wrote worldwide playbook for engagement managers Managed migration of US to shared service model (2 months ahead of schedule), multi-million dollar savings.
Managed stakeholder engagement and expectations.
Experienced in communications to a large audience.
Experience
10+ Years
Level
Senior
Education
MS
Business Program Manager Resume
Objective : A Business Program Manager professional with deep experience in phase 1-4 clinical trials. Fifteen years of experience drafting, reviewing, negotiating, and approving various transactional matters with agreements exceeding 175+ million. Over 1 BILLION in aggregate M&A / contract value negotiated and managed within the last 5 years.
Performed daily data entry to maintain logs and track documentation.
Managed multiple priorities simultaneously and strategically.
Company ambassador of policies and member benefits in all internal and external communication.
Extracted data from research material and maintained the confidentiality of sensitive data.
Responsible for the maintenance of controlled files and any other working files for the assigned area., adjusted priorities according to the direction.
Processed incoming and outgoing correspondence, record keeping of new accounts and accounts receivable/payable.
Objective : Secret Level Cleared Program Manager leading integrated project teams on enterprise services, program, and operational management, business development, and consulting roles in both the military and civilian sectors. Strong background in contract and team management, leadership strategy, strong interpersonal, communication, orchestrating project planning and execution, scope development, and facilitating communication with prime contractors and government clients.
Skills : MS Office, Customer Service, Management Skills.
Description :
Contributed and adhered to company and department policies and objectives.
Guided Business in the transition to a process-oriented IT.
Sold the value add of IT to the business for the changes that are pushed from IT Accomplishments Tied operational revenue to Financial revenue.
Responsible for managing vendor TNS and the benefit they provide to our partners.
Incorporated partner feedback into system and process improvements to enable increased value perception and user adoption.
Maintained consistent communication practices.
Requested directional input, cycle feedback into project tasks, and utilize sphere of influence to drive best-case solutions within project parameters.
Experience
0-2 Years
Level
Entry Level
Education
MS
Business Program Manager Resume
Objective : Responsible for Working with functional domain team and cross-functional partners to deliver on end-to-end key business and learning programs, and also Communicating progress early and often to working teams and or large audiences.
Skills : Business Process Improvement, Customer Service, Mentoring, Operations Management, SQL, Project Management.
Description :
Responsible for monitoring the performance of product groups for compliance with legal obligations to document protocols in Microsoft's high-volume products.
Provided business guidance to the protocol documentation teams, the Editorial Standards team, the Interoperability Board, and the Protocol Template Committee.
Created and managed the Interoperability Governance Council to bring together stakeholders from feature product groups and support teams to discuss and resolve issues, and to develop strategies for moving forward with compliance obligations.
Coordinated the processes for protocol documentation publication on MSDN.
Developed and managed the migration plan to move MSDN publishing tasks and ownership from the legal division to the product content teams, resulting in a $100,000 annual budget reduction.
Created mature processes to help the Patent License Team meet the deadlines for protocol patent reviews and workflows required under legal obligations, and reducing the risk of non-compliance and fines.
Conducted bi-annual reviews with the Legal Licensing teams for tracking and follow-up Third Party Patent Infringement claims, as required under the protocol obligations.
Experience
2-5 Years
Level
Executive
Education
BA
Business Program Manager Resume
Objective : Responsible for Measuring success through either qualitative and or quantitative metrics, and also Creating roadmaps, milestones, tasks, owners, and timelines with ownership in holding others accountable.
Skills : Program Manager, MS Office Suite, Management, Strategic Planning.
Description :
Retained to plan and manage several Application Development (SDLC) and Infrastructure projects, including Database migration, Control M Scheduler to IBM- Tivoli conversion.
Enterprise scheduled software transition and software upgrades.
Developed and managed project plans to confirm that projects are delivered on time and under budget by using effective and efficient resource utilization.
Managed several successful strategic infrastructure and Application development projects for internal clients Keep all stakeholders updated with the impact and recommended solutions.
Coordinated with on-shore and off-shore resources to continuously identify process improvements and increase efficiencies.
Led change management both internally and externally Identify risks and work with stakeholders on mitigation solutions.
Created run book. Escalate as required.
Experience
2-5 Years
Level
Executive
Education
MBA
Business Program Manager Resume
Objective : Business Program Manager with demonstrated ability to design, develop, and deliver complex programs across a variety of domain areas. Deep domain expertise in client data, supporting processes, regulatory issues, and trading. Extensive experience in defining strategic business goals, associated management objectives, and supporting tactical solutions through discussions with senior management, business sponsors, and other stakeholder teams.
Skills : Operations Management, Earned Value Management, Acquisitions, Management, Analytics, Program Management, Project Management, Human Resources.
Description :
Oversaw all aspects of the program to include process definition, control execution, alignment across different project streams, and handle budget demands.
Defined requirements for data model and front end user interface and delivered in-person training for account openers across all Credit Suisse offices in the U.S.
Collaborated with different stakeholders to revise policy and processes to meet Anti-Money Laundering and regulatory requirements and also strategically managed the challenging partnerships between different stakeholders.
FATCA Program Manager Defined the business requirements reflecting the impact of the FATCA rules on various business processes and IT systems.
Engaged with other Businesses within the bank globally to deliver the project successfully and ensure Business is compliant with the FATCA rules.
Responsible for providing the requirements to technology and ensuring the process changes are implemented in the systems on time and within budget.
Acted as Resource Manager for the vendor group assigned to conduct the publishing, testing, and site maintenance required to meet the obligations of the protocol.
Experience
2-5 Years
Level
Executive
Education
MS In Electrical Engineering
Business Program Manager Resume
Headline : Developing progressive solutions and innovative ways forward - Draw on expertise in enterprise IT and operations to uncover areas of opportunity, introduce credible action plans, cultivate broad consensus, and lead delivery of complex IT projects. Bridge the gap between technology and business - Transform technology departments into key business partners and world-class IT organizations by empowering individuals and developing cutting-edge technology strategies.
Skills : MS Office, Planning SKills, Coordinating Skills.
Description :
Served as a technology spokesperson and evangelist via webinars and executive presentations.
Managed complete overhaul of ITWeb, Microsoft's internal self-help portal and the link between 100K employees globally and Microsoft IT.
Earned a Deliver IT Award for delivering the enterprise-scale upgrade on time and on budget.
Developed Web Trends, a shared service offering for web analytics leveraging Webtrends 3rd party software that supported seven largest intranet portals within Microsoft and resulted in annual cost savings of $1M.
Led webcasts and executive briefings for such clients as Proctor & Gamble, Amgen, Intel, Schwann, and Boeing.
Partnered in securing a multimillion-dollar technology contract with Proctor & Gamble.
Coordinated and participated in legal aid assistance cases for the Northwest Immigrant Rights Program (NWIRP).
Experience
5-7 Years
Level
Executive
Education
BS In Business Management
Business Program Manager Resume
Headline : Business Program Manager with 6 years of experience in Interfacing with all engineering disciplines to deliver project requirements Work with supply chain, manufacturing, manufacturing engineering, and test engineering to implement engineering changes into production.
Skills : Business Development, Project Management, Account Management, Lead Generation, Strategic Partnerships.
Description :
Provided a world-class attraction marketing business driven by advanced analytics, pervasively digital experiences, and a partner network spanning distribution, data, and marketing.
Worked directly with the business teams across lines of business including Marketing, Risk, and Compliance to assist them in managing their business deliverables and updating project plans.
Managed the day to day activities of the project, including tracking the status of business deliverables, identifying and resolving issues across five workstreams.
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