Cage Manager Resume Samples

The primary responsibility of a Cage Manager is to manage all operations of the Casino cage and to maximize profitability. The job description and duties listed on the Cage Manager Resume are – accounting for transactions, overseeing each cage’s supervisor and cashier; controlling access to the vault; and providing an account of any problem. Other duties include – ensuring proper staffing, customer satisfaction, and accurate accounting of transactions; and managing the day-to-day performance of the subordinate’s work.

The nature of the job demands the following core skills – knowledge and experience with cage operations and policies, the ability to investigate issues and problems with a fair understanding and without any bias; and a strong understanding of the various casino games and activities. Formal education is not mandatory for this role, however, a high school diploma or GED will be useful.

Cage Manager Resume example

Cage Manager Resume

Headline : To continue my career in an environment that will utilize my management skills to benefit mutual growth and success. Solid experience in regulation and operation management in the financial and gaming industry, leadership, operations, customer service,

Skills : 10 Key By Touch, Accounting, Banking, Data Entry, Customer Service.

Description :

    1. Safeguarded casino bankroll.
    2. Instituted and enforced rules of the cage.
    3. Hired, scheduled, evaluated, and terminated all cage personnel.
    4. Enforced gaming rules including standard operating procedures.
    5. Implemented Application of federal currency reporting requirements.
    6. Performed other cage supervision functions.
    7. Supervised the cage and slot cashiers.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associate Degree In Accounting


Cage Manager Resume

Summary : To work for a company long term with good benefits and pay. To gain more knowledge and excel in my employment qualifications, to go as high as possible with a company.

Skills : Photoshop, Critical Thinking, Monitoring.

Description :

    1. Made all bags for every department and verified each bag for correct currency.
    2. Balanced every department, balance, and filled money machines which consist of ATMS and Kiosk money machines.
    3. Ordered large amounts of currency and coin, verified all money coming and leaving the vault.
    4. Transferred money to the cage department for cashiers to pay out all money transactions for the casino.
    5. Balanced the vault 3 times a day, performed inventories.
    6. Ran money through one and two pocket machines, verified jackpot transactions.
    7. Managed all 3 money departments for the casino which consisted of the Vault, the Cage, and Drop team.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
GED


Cage Manager Resume

Summary : To obtain employment in your company that will help me to utilize my customer services knowledge and skills. Enjoy working in a highly regulated environment that challenges me to ensure compliance is maintained as well as to drive Employee Engagement while increasing the Guest Experience.

Skills : Social Perceptiveness, Active Listening, Judgment, and Decision Making.

Description :

    1. Developed implemented and directed departmental procedures that enable the Cage to function more effectively.
    2. Maintained adequate staffing levels in the Cage, by interviewing, selecting, training, scheduling, evaluating,  and terminating employees, as needed.
    3. Ensured the integrity of all financial data produced by Employees under his/her span of control.
    4. Monitored all financial activities, which relate to the Cage, to ensure that all applicable laws, rules, regulations, and controls of the company.
    5. Established production standards and goals, and regularly evaluated departmental progress, revising standards and goals as needed.
    6. Assisted the Assistant Cage Manager and Cage Supervisors in understanding the complexities of certain responsibilities within the department.
    7. Reviewed departmental reports, to ensure accuracy, making revisions as needed.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS

Cage Manager Resume

Summary : As a Cage Manager, responsible for verifications of all cash received or disbursed and verification of all paperwork. And assure prompt, courteous service to all customers and other employees.

Skills : Leadership, Operations, Customer Service, Business Education, And Training.

Description :

    1. Ensured Cage Practices adhere to Property and State Compliance mandates.
    2. Responsible for updating departmental Internal Controls to reflect current business practices while maintaining compliance.
    3. Initiated and oversaw the issuance of Casino Credit and the practices from application, approval, and activation of credit.
    4. Responsible for selecting, onboarding, and training the Player Services and Cage cashier team of 50+ employees.
    5. Maintained the hiring and onboarding of subsequent team members after the initial casino opening.
    6. Managed a Salaried Team of 6 Managers and Supervisors as well as 40+ hourly Team Members.
    7. Responsible for driving Employee Engagement, Coaching, and Customer Satisfaction.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BBA

Cage Manager Resume

Summary : As a Cage Manager, Responsible for consistently delivering positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees and enforcing accounting controls in order to safeguard the company assets.

Skills : Time Management, Complex Problem Solving, Dependability.

Description :

    1. Responsible for interviewing, hiring, and training of all cage staff (100+ employees).
    2. Developed policies and procedures that were within Internal Control Guidelines.
    3. Implemented and controlled department budget paying close attention to operating expenses, scheduled hours, and overtime.
    4. Ensured assets were secured and accounted for at all times.
    5. Verified that policies and procedures were being adhered to by all employees and corrective counseling was provided when violations occur.
    6. Delegated appropriate duties to Shift Managers and Supervisors.
    7. Provided the necessary tools to maintain a positive work environment.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
GED

Cage Manager Resume

Summary : To use my experiences and knowledge to obtain a position in which I can enrich both the company and myself. And assist Cage Manager with interviewing, selection, training, and coaching of cashiers, and monitor day to day operations of the Cage employees.

Skills : Leadership, Guest Service, Customer Service.

Description :

    1. Accountable for the daily funds of the casino.
    2. Responsible for cashiers following all MICS which pertained to Cage operations.
    3. Scheduled employees according to business needs.
    4. Responsible for hiring and discipline of employees.
    5. Wrote and implemented I.S.O. procedures for the Cage.
    6. Implemented training standards for all Cage new hires.
    7. Rewrote all policies and procedure forms for the Cage.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma

Cage Manager Resume

Headline : To obtain a position in which I can use my skills to advance my career. Responsible for managing Cage and Credit operations to ensure that all funds transactions are properly carried out and that all cash and equivalents are accounted for through proper reconciliation.

Skills : Typing And 10-key, Stress Tolerance, Attention to Detail.

Description :

    1. Responsible for assisting with systems development and implementation, forms management, department policies, and procedures.
    2. Assisted in selecting, scheduling, directs, supervises, trains, and develops staff.
    3. Maintained control and inventory of all currency, coins, checks, related forms, and documents and ensured accuracy of cage transactions, records, and paperwork.
    4. Implemented gaming controls, company regulations, and internal controls.
    5. Planned supervised and performed fund deposits and exchanges as needed.
    6. Developed departmental budget.
    7. Attended periodic meetings and training sessions.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
AA In Finance

Cage Manager Resume

Summary : Results-driven, dependable professional seeking a position with a well-established company. Bringing strong problem-solving abilities and brilliant customer relations skills to keep the facility organized.

Skills : Social Orientation, Analytical Thinking, People Skills.

Description :

    1. Exchanged money, credit, and casino chips, and made a change for customers.
    2. Furnished change persons with a money bank at the start of each shift.
    3. Reconciled daily summaries of transactions to balance books.
    4. Counted and audited money drawers.
    5. Maintained cage security according to rules and regulations.
    6. Kept accurate records of monetary exchanges, authorization forms, and transaction reconciliation.
    7. Resolved customer complaints regarding problems such as payout errors.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
GED

Cage Manager Resume

Summary : As a Cage Manager, responsible for training and motivating all Cage employees and ensuring the highest level of service is delivered by the team. Encourage and facilitate teamwork with the Cage and other departments.

Skills : Problem Solving Skills, Attention-to-Detail, Time Management Skills.

Description :

    1. Directed management functions including development of internal controls, policies and procedures.
    2. Oversaw recruitment, training, and development of cage staff for four casinos.
    3. Responsible for cage layout, equipment selection, vendor selection, and logistics.
    4. Reduced variances and increases Cage and Vault accuracy.
    5. Increased department morale through accountability and incentives.
    6. Developed and implemented Policies and Procedures Manual along with cashier training.
    7. Responsible for hiring and training of staff.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS

Cage Manager Resume

Summary : Seeking a Cage Manager position where I can increase business and customer satisfaction using my skills in personal selling and customer service. Thorough knowledge of fraud prevention and credit scams.

Skills : Analytical Skills, Accounting SKills, Book-Keeping.

Description :

    1. Worked for a management company focused on opening various casinos across the Midwest.
    2. Hired, trained, terminated, and scheduled up to 50 staff.
    3. Accountable for all cage activity, balancing cashier banks, and setting higher check cashing limits.
    4. Set up and headed the training program for check cashing, credit card, and customer service.
    5. Developed and implemented Cage Internal Controls, Policies, and Procedures.
    6. Responsible for all scheduling, supervision, payroll, training, and budgeting for all Cage staff.
    7. Responsible for compliance with all gaming regulations as well as the general policies and procedures.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
B.A. In Accounting