Car Sales Consultant Resume Samples

Description :

1. Meeting sales goals, the motivation for sales, selling to customer needs, financial skills, documentation skills, scheduling, telephone skills, listening, verbal communication, customer focus, job.
2. Processing payment for products or service may maintain customer preference records.
3. Assisting the customer in selecting products/services, answer questions and check for stock and availability.
4. Attending special training on products/services to understand the product features, trends, or styles of the products/services.
5. Selling the organization's products/services to new or established customers typically via walk-in business.
6. Developing the buyers by maintaining rapport with previous customers and suggesting trade-ins.
7. Greeting drop-ins, responding to inquiries, recommending sales campaigns and promotions.
8. Qualifying the buyers by understanding buyers requirements and interests, matching requirements and interests to various models and building rapport.

Experience

7-10 Years

Level

Senior

Education

College

Description :

1. Exploring the new opportunities in order to add value to job accomplishments.
2. Performing walk-around with the new and old customers and demonstrating the features of suitable vehicles.
3. Ensuring that the customers understand the vehicle’s operating features, paperwork, and warranty.
4. Establishing and maintaining follow-up system, which encourages repeat business cum referrals.
5. Reporting to the sales manager regarding reviews, analyses, objectives, and planned activities.
6. Participating in sales meetings and training provided by the dealership and manufacturers.
7. Completing sales or purchase contracts, explaining provisions, offering services, warranties, and financing.

Experience

0-2 Years

Level

Fresher

Education

Diploma

Description :

1. Following all departmental guidelines for personal and professional conduct.
2. Maintaining a good working knowledge of system functionality and enhancements.
3. Keeping current on new products, selling techniques, and system enhancements.
4. Test drive and explaining F.A.B. of a vehicle (features, advantages benefits) to the customer.
5. Attending the sales meetings regularly with the "higher ups" and top executives.
6. Learning the ins-outs of prospecting potential clients, attracting new clients and signing clients.
7. Converting the prospective leads into buying customers, generating maximum revenue for the company by identifying the needs of the clients.
8. Assisting the clients professionally in selecting a vehicle. Qualifying and attracting the new buyers into the dealership.
9. Applying the strategic use of marketing and promotions. Knowledge of credit applications, privacy disclosure forms, car appraisals, and extensive information of the features/functions of a vehicle as well. 

Experience

7-10 Years

Level

Senior

Education

BS

Description :

1. Responsible for being an ambassador for Tony Auto group and managing the customers' experience through the entire sales.
2. Sold both new and used cars as well as other related products to the customer.
3. Demonstrated the vehicles to customers, explaining in detail, the features and performing test drives.
4. Negotiated the terms and conditions of a sales agreement with prospective clients.
5. Obtained and verified the proper identification from customers prior to test drive.
6. Involved in various company-wide advertising and promotional activities.
7. Met the customers face to face and holding sales discussions about the particular vehicle they are interested in.
8. Liaisoned between the showroom, aftermarket parts, and body-shop to ensure that vehicle parts and maintenance are done.
9. Provided the customers with information on warranties and after sales services.
10. Recorded the customer information for providing after sales services and to use for repeat business where possible.

Experience

2-5 Years

Level

Junior

Education

Business Administration

Description :

1. Building relationships with customers to generate business through marketing available extras. Selling accessories and value-added products.
2. Detail-oriented with excellent organizational skills with the ability to multi-task and react quickly in a fast-paced environment.
3. Maintaining a consistent and high level of communication with internal and external customers via all sources of communication.
4. Arranging appointments via internet leads, cold calls, and ups.
5. Following-up in-bound telephonic inquiries, walk in prospects and emails enquiries, negotiating and closing the sale orders.
6. Knowledgeable of communication methods with the ability to communicate effectively both orally and in writing.
7. Demonstrating both verbal and written communications skills to convey a wide variety of information to diverse audiences, with the ability to perform office functions.
8. Accompanying the customers on a tour of the showroom and provide them with information regarding each car that they show interest.

Experience

2-5 Years

Level

Junior

Education

High School

Description :

1. Approaching, greeting, and offering assistance to anyone that enters the dealership.
2. Answering customers questions and help guide them to the car which suits their needs.
3. Building rapport with customers and following up with them via email, text, or call.
4. Providing customers with vehicles that fit their needs and wants, while providing the best customer experience.
5. Providing consulting and guidance with the highest level of integrity, respect, and value during the vehicle purchase process.
6. Taking the details of features and characteristics that they are interested in and make a list for future reference.
7. Suggesting the test drives on cars that customers seem interested in and accompany them on the test drive.
8. Making sure that customers are provided with as much information regarding a cars interior and exterior as possible.
9. Achieved the personal sales goals for guaranteed auto protection insurance and extended warranties from 10 percent to 33 percent by applying negotiating strategies provided through company training sessions.

Experience

2-5 Years

Level

Junior

Education

BA

Description :

1. Providing exceptional service throughout the customer’s experience.
2. Communicating effectively both in-person and over the phone to discover the customer’s wants and needs.
3. Serving as an advocate for Carmax by sharing what makes us the smart choice.
4. Navigating and using various provided computer programs as selling tools.
5. Facilitating steps of the sale, such as the vehicle appraisal process, taking test drives and submitting finance applications.
6. Informing the customers on associated dealer services and products such as extended warranties.
7. Assisting the managers in the sales process. Getting sales forms credit applications ready inputting all sales prospect customers information accurately.
8. Demonstrating the vehicle functionality and explained options, accompanied the customer on a test drive and explained cost associated with the purchase.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Building relationships with customers to encourage repeat business and referrals.
2. Notifying the management of any known vehicle problems and any required vehicle maintenance.
3. Lot management (updating pricing stickers or hang tags, reconciliation of keys and vehicles, etc. ).
4. Persuading customers to buy cars and knowing how to deal with uncomfortable situations to make the customer happy an always keeping their financial needs in mind.
5. Using the consultative sales process to match customers with vehicles suiting their needs.
6. Researching the new automotive releases to maintain knowledge on new products and trends.
7. Establishing relationships with new customers and communicating with previous customers our newest deals and products. 

Experience

2-5 Years

Level

Junior

Education

MBA

Description :

1. Provided outstanding customer service, assisting clientele with making a selection of various types of the used and/or new vehicles, promotion of weekly, monthly and/or managerial specials.
2. Answered the multiple phone lines, promotional of additional services including, full detail packages, monthly car washes, oil changes and other services as needed.
3. Daily reviewing of inventory on hand, daily meeting and/or exceeding of sales quotas, negotiation of contract services and vehicle fees, assisting customers with down payment and/or trade-in.
4. Provided information on potential monthly payments, and other related duties as assigned.
5. Ensured that the customers understand the vehicles operating features, paperwork and warranty.
6. Participated in sales meetings and training provided by the dealership and manufacturers.
7. Analyzed the financials and loan process so the customer was informed.

Experience

10+ Years

Level

Consultant

Education

College

Description :

1. Assisted each customer to help locate a vehicle that fits their needs as well as payment or price range.
2. Followed up with prior customers to inquire about their vehicle. Marketed the available product such as advertising online.
3. Kept the lot in order and in line. Assured that each customer has a great buying experience. 
4. Sold vehicles of all makes and models, pre-owned and new vehicles to clients all over 50 states.
5. Provided a world-class customer service, always on top of the follow up with the clients before, during and after the sales experience by email, phone call or a text message whichever was convenient to the client.
6. Sold approximately 15-20 cars a month. Received many appreciations and presents from the clients for the best customer service experience.
7. Assisted customers in their search for a new car, both in the low-end market with Fiat, Chrysler, Dodge, Jeep, and Ram products and in the high-end market with Alfa Romeo and Maserati vehicles.
8. Attended/facilitated company events with Maserati and Alfa Romeo at various community sponsored events.

Experience

7-10 Years

Level

Senior

Education

BS