Central Scheduler Resume Samples

The duty of a Central Scheduler is to manage patient appointments in healthcare settings. The major roles and responsibilities associated to the post are mentioned on the Central Scheduler Resume as follows – gathering all required data from patient, managing front desk operations, collecting payments and maintaining inventory, scheduling time and exams for patients, performing pre-registration processes; entering information into the system for scheduling or rescheduling appointments; handling customer service associated requests, and scanning documents.

A well-drafted resume contains the following traits – familiarity with medial terminologies; well-versed in typing and filling of documents, substantial knowledge of medical insurance plans; competency in making a medical chart of patients and strong telephone etiquette. Formal education is not compulsory; however, many successful resumes mention medical assistance training and relevant work experience.

 

Central Scheduler Resume example

Central Scheduler Resume

Headline : Highly motivated, self-starting medical professional offering extensive and effective medical, secretarial, administrative, technical, billing/coding, and transcription skills. Wish to pursue a medical administrative position with establishment.

Skills : Proficient With Office Eqipment, Excellent Communication , Management.

Description :

    1. Responsible for patient registration including acceptance of in-coming referrals for admitting patients for Home Health, Out-patient hospice, and In-patient Hospice, switchboard operation.
    2. Reviewed admitting department operations to ensure compliance with applicable standards.
    3. Oversaw the in-patient/out-patient admissions functions and completion of preliminary paperwork for entering patients.
    4. Confirmed that all insurance benefits coverage meets standards of admission as dictated by Home Health and Hospice policy.
    5. Possessed extensive experience and judgment in planning and accomplishing goals.
    6. Responsible for Database entry of patient information into Electronic Medical Records system including Demographics, Diagnoses, Insurance, Primary Providers, and service locations.
    7. Responsible for  communication with Physicians and other medical staff to obtain Physicians' orders to provide services to patients.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
A.A.S. In Medical


Central Scheduler/Consultant Resume

Summary : Experienced in the areas of healthcare, administration, customer service, and support. Detailed oriented, active listener, ability to learn new tasks quickly, able to multitask while under pressure and strong communication skills.

Skills : Microsoft Office, Time management, Good communication skills.

Description :

    1. Accepted incoming calls pleasantly and appropriately using assigned greeting and contacted providers for established protocols.
    2. Notified all related areas when call changes are received.
    3. Handled switchboard duties as assigned.
    4. Provided support as directed and cancels appointments at patient request.
    5. Determined purpose for call schedules patients in Epic for Same Day, Same Site, After Hours, and Immediate Care.
    6. Updated patient information as necessary.
    7. Documented current health insurance information and reviews/updates patient demographics.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Medical Assistant


Jr. Central Scheduler Resume

Objective : Seeking a challenging position that will allow the opportunity to utilize experience, knowledge of the healthcare field, excellent interpersonal skills, and warm and friendly personality in a professional work environment with the opportunity to advance.

Skills : Customer Service, Computer, Communication, Microsoft Office, Medical Terminology.

Description :

    1. Reported directly to the Patient Intake Director.
    2. Provided a comfortable and supportive setting for patients.
    3. Spoke respectfully with patients regarding private subject matter.
    4. Ensured patients are aware of all requirements of their scheduled test or procedure.
    5. Provided directions on specific actions needed from the patient before their tests can be performed.
    6. Provided patients with test or procedure date, time and place.
    7. Input and verified confidential information with patients, physicians and nursing staff.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BFA

Asst. Central Scheduler Resume

Headline : Seeking a challenging position in a career-based facility, which will present opportunities to accentuate current skills, learn new traits and create avenues for company advancement.

Skills : Microsoft Word, Adobe Photoshop, Medical Terminology, Customer Service.

Description :

    1. Registered patient, messages for appointment requests, medication refills, referral questions or requests and other type of patient needs to get to Clinic.
    2. Scheduled for Primary Medicine which includes Primary Care for multiple Clinics and Family Medicine Clinics.
    3. Registration done include verifying all demographics and insurances.
    4. Helped to establish relationships between the center and the Clinic personnel which includes support personnel and the physicians/nurses.
    5. Obtained and recorded patient demographic and insurance information.
    6. Referenced physician and credentialing protocols to assure accurate scheduling.
    7. Identified when registration is required at time of call and advises the patient accordingly.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
General Studies

Central Scheduler I Resume

Objective : Worked as an administrative assistant and central scheduler with hands-on training. Have a very strong decision making skills, independent and extremely organized, excellent skills in computer applications; including: Excel, Outlook, Access, Word and PowerPoint.

Skills : Microsoft Office, Leadership,Time Management.

Description :

    1. Scheduled patients for various appointments and procedures.
    2. obtained pre-certification and pre-authorization when required by corresponding insurance.
    3. Cleared all scheduled orders for medical necessities.
    4. Maintained patient confidentiality at all times.
    5. Maintained proper phone etiquette and responds to all inquires or routes call to the appropriate area.
    6. Scheduled appointments per department guidelines and policy.
    7. Explained preps and procedures appropriate for exams being scheduled.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Science

Associate Central Scheduler Resume

Objective : Seeking an opportunity in the human resources field allowing to use current talents and education related to the profession. A hardworking and dependable professional with exceptional customer service and organizational skills who thrives on challenges, believes in teamwork, and works well in all business environments.

Skills : Current BLS, Typing 57wpm, Computer , Medical Software Programs, EHR, EMR.

Description :

    1. Responsible for patient scheduling, answering calls, taking messages and routing to appropriate staff in the practice.
    2. Maintained provider schedules in Hyperspace.
    3. Scheduled, confirmed, and rescheduled patient appointments.
    4. Regularly updated provider schedules and availability.
    5. Verified patient demographic and insurance information and records changes to ensure patients are registered under their current health plan.
    6. Scheduled for Internal Medicine, Family Medicine, Pediatrics, Specialties.
    7. Took payments/co-pays over the phone.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BFA

Central Scheduler II Resume

Headline : Motivated Medical Assistant with a highly effective communication style. Strive to be an efficient worker who demonstrates strong time management and prioritization skills. Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care.

Skills : customer service, Management, MS Word.

Description :

    1. Communicated with individuals of all ethnic and cultural backgrounds on a daily basis.
    2. Trained all new personnel.
    3. Effectively managed a high-volume of inbound and outbound patient calls.
    4. Addressed and resolved patient complaints empathetically and professionally.
    5. Defused volatile customer situations calmly and courteously.
    6. Managed patient calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
    7. Met or exceeded service and quality standards every review period.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Medical Assistant

Central Scheduler/Coordinator Resume

Summary : Have 25 years of experience working in Cardio and interventional radiology labs. Procedural coding in cath lab and IR lab prior to being certified. Have experience with scheduling, filing and office duties. Managed product inventory for Cardiac Cath lab.

Skills : Microsoft Office, Epic Electronic Medical Record System, MediTech Electronic Medical Record System.

Description :

    1. Determined purpose for call and scheduled patients in Epic for Same Day, Same Site, After Hours, and Immediate Care.
    2. Documented current health insurance information and reviews/updates patient demographics.
    3. Referenced physician and credentialing protocols to assure accurate scheduling.
    4. Assisted patients with obtaining appointments at other physician sites and scheduling laboratory or radiology testing.
    5. Participated in the collection of patient balances.
    6. Handled switchboard duties as assigned.
    7. Identified duplicate patients and completed patient merge requests.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Central Scheduler/Executive Resume

Objective : Able to offer excellent service to customers Caring and Compassionate, Strong need to assist people who need a boost, Effective in Coping with Stressful Situations, Able to relate to various issues , Strong Work Ethic,Punctual and maintained excellent attendance record, Able to relate to all types of people in an effective manner, Effective communicator with verbal and written communication.

Skills : Microsoft Office, Management, Administrative, Customer Service, Excellent communication.

Description :

    1. Completed all data entry for scheduling of patients for Operating Room, Neuro Operating Room, and pre-admission testing.
    2. Obtained necessary patient demographics from individual posting procedures.
    3. Demonstrated compliance with established scheduling guidelines.
    4. Greeted patients, visitors and staff in a friendly manner.
    5. Responsible for checking patients in and out.
    6. Verified insurance, referrals to specialists, also worked for OB/GYN doctor during this time.
    7. Upheld HIPAA standards and confidentiality of patient information.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Nursing

Central Scheduler Resume

Objective : Seeking an opportunity as a Support Representative where experience and personal dedication will be an asset to employer.

Skills : Fluent In Spanish And Portuguese, MS Outlook, Powerpoint, MS Office, MS Word, Excel.

Description :

    1. Responsible for answering phones, scheduling medical appointments for all six centers, from registration of patients to reminding patients of balances due.
    2. Placed reminder calls to both medical and dental patients in order to confirm their appointments.
    3. Demonstrated the ability to establish and maintain a effective productive repore with everyone from staff to management and patients to the entire public.
    4.  Informed patients of Sliding fee Program and the necessary documentation necessary in order to apply for the medical discount.
    5. Performed each essential duty with the knowledge and skills developed through effective ongoing training.
    6. Remained courteous but tactful, caring yet maintain diplomacy and professionalism.
    7. Multitasks in a wide variety of daily activities including direction and scheduling of all clinicians.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
Diploma