A Change Management Lead is a senior-level professional who accesses, approves, implements, and reviews changes in a controlled manner. While the duties vary based on many factors such as size, type, and requirements of the company, the following are the core duties identified on the Change Management Lead Resume – authorizing and approving minor and low change; coordinating and conducting meetings with the change advisory board and to discuss higher risk changes, implementing or rejecting changes, and ensuring all activities designed to implement the changes are as per the standards.
Hiring employers typically prefer to hire those with the following skills and abilities – a good understanding of change management strategy and planning; project management skills, strong written and verbal communication skills, and business acumen. Most of these leads come from various educational backgrounds, and most of them have a master’s degree in business administration.
Summary : Change Management Lead professional with over twenty-five years of healthcare information technology experience; Hospital Director of Information Technology Services (thirteen years), Consultant (twelve years). Seasoned in managing hospital information technology and systems departments, including oversight of IT resources and staff responsible for software development, application support, help desk, data networks, and technical infrastructure.
Skills : SAP, Change Management, Material Planning, Inventory Management, Special Build Management, Logistics.
Description :
Sub-sequentially hired full time as an internal consultant to lead change management initiatives of high-visibility technology, process, and strategic partnership implementations.
Built highly collaborative environments for project team members to achieve the necessary cross-functional alignment for the development of new business solutions and processes.
Mentored, coached, and trained others in change philosophies by incorporating a learning platform into the approach to drive process and technology projects for the business organization.
Optimized monitoring procedures to identify and resolve major site issues; delivered a flawless system for comprehensive site reviews resulting in 100% issues resolution, reliable data reports, and improved site payment accuracy.
Promoted process improvement activities targeting high team performance by creating a procedure manual for Virtual Teams, and implementing an action research cycle collecting/analyzing data, facilitating feedback/action planning/training sessions for cross-functional teams on topics such us leading virtual teams, change and emotional intelligence, and CTMS capabilities.
Identified issues and problem resolution for users documenting and updating daily issues log.
Led efforts to execute change management recommendations across multiple initiatives, including new business processes, technology, and organizational changes.
Experience
10+ Years
Level
Senior
Education
Master Of Science
Change Management Lead Resume
Summary : Over 10 years of Information technology experience on SDLC/ERP projects with a combination of Business Analysts, change management, and project coordination background. Extensive experience working with user communities to gather business requirements translating into functional and technical requirements tracing with RTM's.
Skills : SDLC, Project Management, Change Management, Business Analysis.
Description :
Led Implemented change management methodology for Oracle manufacturing and Oracle EBS SCM modules at the application, systems, and database levels.
Gathered and validated functional requirements into system design for business owners.
Utilized Remedy system to provide progress reporting and change management reports for trouble tickets, and issues in weekly steering committee meetings.
Trained over 50 users for Oracle Tutor installation and procedural workflow.
Worked with users to create training materials.
Created change control practices and strategies and SDLC concepts.
Designed training curriculum for CRP's for modules inventory, order management, and bill of materials for Oracle 11i.
Experience
10+ Years
Level
Senior
Education
Bachelor of Science
Change Management Lead Resume
Objective : Reviewing all current and active business cases and provide change management assessment and recommendations for each, and also Partnering with the Project Manager to create ADKAR based approach for each applicable project/business case.
Skills : Microsoft Office, Organizational Leadership, Communications, Operations Management, Process Improvement, Program Management, Project Management, Executive Support.
Description :
Created project communications designed to increase adoption and decrease training time.
Managed deliverables to ensure an effective transition from legacy processes to newly defined Oracle processes.
Created effective deliverables for Executive Leadership.
Reported status to PMO, project sponsor weekly and as necessary Technologies: Oracle 11i, UPK, MS Word, MS Excel, MS PowerPoint, MS Projects, MS SharePoint.
Applied behavioral tools to assess the impact of change on organizations, using assessments of organizational culture, performance, and readiness for change
Applied the Prosci ADKAR Model or other certified OCM Models, Tools, and Frameworks to support future-state organizational design and alignment
Defined and executed communication strategies to effectively share information with project stakeholders throughout the project life-cycle.
Experience
2-5 Years
Level
Executive
Education
Information Technology
Change Management Lead Resume
Objective : Over 20 years of experience in planning, developing and implementing state of the art information systems. Leader of multi-disciplined teams with diverse technical and business backgrounds, Developing and managing multi-million dollar budgets, scope, and schedules for small, medium, and enterprise-wide client projects.
Skills : Microsoft Office, Communication Skills, Management Skills.
Description :
Led and managed Change Management initiatives to meet objectives on time and on budget by increasing employee adoption and usage.
Led change management activities successfully by applying Change Management structured methodology to a multi-million dollar new Hiring Process project for over 300,000 internal employees and over a million external applicants at The Home Depot.
Partnered with business partners to ensure business redlines to reduce the impact of the change on business.
Created actionable deliverables for change management levers, including communications plan, sponsor roadmap, coaching plan, leadership action plan, training plan, and resistance management plans.
Identified resistance and change management performance gaps and developed and implemented corrective actions, and develop project initiatives to address and improved performance.
Used advanced knowledge of process improvement methodologies likes, SDLC, DMAIC, and Six Sigma.
Assessed the impact of the change on affected parties throughout and during each phase of the project, and create/execute detailed action plans to address the human side of change and address gaps in acceptance.
Experience
2-5 Years
Level
Executive
Education
Master of Science
Change Management Lead Resume
Headline : Responsible for Coordinating with Project Managers, Leaders, and Marketing & Communications when needed to draft and distribute communications, and alsoProviding project managers and team with change management training.
Skills : Leading Skills, Multitasking, Training Skills.
Description :
Directed organizational change project after an M&A.
Led project team that implemented human resources and scheduling processes.
Advised business operation leadership on best-case change practices and methodologies.
Served as spoke person and advocate for the change associated with the client acquisition of an international airline.
Led the development of the communications and training plan for new scheduling processes.
Supported HR new hire/ updated hire training and certification activities.
Partnered with special project teams to create an integrated change plan that impacted the entire organization.
Experience
5-7 Years
Level
Executive
Education
BS In Interdisciplinary Studies
Change Management Lead Resume
Summary : Change Management Lead with 12 years' experience helping client's organizations achieve buy-in and craft roadmaps for change. Also, experience as a strategic planning facilitator, Knowledgeable in analysis, strategy, planning and execution, best-practice OCM methodology, tools, and deliverables.
Skills : Communication Skills, Supervising Skills, Coordinating Skills.
Description :
Socialized and executed against change management plans.
Extracted insight from broad-based survey data and communication feedback loop(s) to assess organizations willingness and ability to adopt required change.
Led and implemented change networks aligned to assigned projects.
Supported the execution of plans by managers, business leaders and project team members.
Managed measurement systems to track adoption, utilization and proficiency of change.
Coached and aligned leaders and managers in understanding, supporting, and leading change.
Provided direct support and coaching to enable our managers to help their direct reports through change.
Experience
10+ Years
Level
Senior
Education
B.A. In History
Change Management Lead Resume
Summary : Responsible for Actively participating in the development of the Organizational Transformation team through keeping abreast of best practices, actively participating in team development, and helping to establish processes, tools, and ways of working.
Skills : MS Office, Planning Skills, Multitasking.
Description :
Consultant Managed and supported the roll-out of the Critical Infrastructure Protection (CIPv5) program to include training and communications for transmission substations, control centers, and generation stakeholder groups.
Supported implementation of communications and training solution for Multi-Factor Authentication (MFA) and Access Management efforts in the Transmission organization to comply with NERC mandates.
Composed messaging and training communications specifically for supervisors, charged with managing access of personnel to Critical Infrastructure Protection (CIP)-critical facilities and cyber systems.
Responsible for coordinating training administration for supervisor-level CIP assets access management and multi-factor authentication courses to include communications, scheduling, WebEx session management, attendance certification, FAQ documentation, and post-course survey administration.
Provided business and technology staffing, direct hire, workforce development, business consulting, managed services and domestic outsourcing services to clients in a variety of industries.
Led change management strategy and activities for the implementation of a new marketing tool, including Stakeholder identification and management.
Developed communication and training plans and deliverables.
Experience
10+ Years
Level
Senior
Education
B.A. In History
Change Management Lead Resume
Summary : A highly motivated, team-oriented, cross-functional leader with over 25 years of experience. proven skills and abilities in global program management, team management, and strategic business operations, while executing and delivering significant cost savings and efficiencies to the business.
Skills : Developing Skills, Communication Skills, Documenting Skills.
Description :
Provided business and technology staffing, direct hire, workforce development, business consulting, managed services, and domestic outsourcing services to clients in a variety of industries.
Presented Organization Change Management knowledge with professionalism, proficiency, and credibility
Provided input, documenting requirements, and supporting the design and delivery of Change Management training programs
Improved customer satisfaction by effectively aligning project milestones to needed communication to mitigate negative impact to the customer as needed
Measured effectiveness of change management activities, such as through surveys and interviews.
Developed plans that deliver adoption, utilization, and proficiency with the change/transformation. This includes, but is not limited to, sponsorship roadmap, readiness plan, communications plan, change network approach, training plan, etc.
Developed plans that deliver adoption, utilization, and proficiency with the change/transformation.
Experience
10+ Years
Level
Senior
Education
Bachelor of Science
Change Management Lead Resume
Headline : Highly qualified Change Management Lead with experience in the industry. Enjoy creative problem solving and getting exposure to multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Communication Skills, Developing Skills, Interpersonal Skills.
Description :
Socialized and executed against change management plans.
Extracted insight from broad-based survey data and communication feedback loop(s) to assess an organizations willingness and ability to adapt to the required change.
Led and implemented change networks aligned to assigned projects.
Supported the execution of plans by managers, business leaders, and project team members.
Managed measurement systems to track adoption, utilization, and proficiency of change.
Developed and executed OCM plans for assigned projects, ensuring full coordination with project plan and clearly defining dependencies, risk, and critical paths.
Developed OCM project plans based on an accurate understanding of the details of the change and groups being impacted by the change.
Experience
5-7 Years
Level
Executive
Education
GED
Change Management Lead Resume
Objective : Change Management Lead with 7 years of experience in Assisting with implementing provision change management tools Supports design, development, delivery, and management of communications, Conducting impact analysis, assess change readiness, and identifies key stakeholders.
Consulted and advised project teams on OCM strategies and plans and help develop change capability within the Enterprise Transformation Team owned projects.
Coached and aligned leaders and managers in understanding, supporting, and leading change.
Provided direct support and coaching to enable our managers to help their direct reports through change.
Helped to develop change capabilities in our leaders and employees so that we build a change champion culture.
Consulted and helped develop OCM capabilities across ETT project team members.
Actively participated in the development of the Organizational Transformation team through keeping abreast of best practices, actively participating in team development, and helping to establish processes, tools, and ways of working.
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