Client Account Manager Resume Samples

Client account manager serve as the interface between the clients and the sales team of an organization, apart from overseeing the client portfolio’s these client account manager are in charge of a various roles and responsibilities such as – maintaining client-business relationship, developing creative solutions for prevailing customers, pursuing new client opportunities, helping the business meet revenue and sales goals, designing plans, creating strategies, creating presentations, ensuring client satisfaction and informing company of new marketing contacts and opportunities.

The most successful Client Account Manager Resume emphasizes core qualities and skills that include delivering client-focused solutions, solid experience with MS Office and related software like CRM, proven ability to handle multiple client accounts and strong presentation ability. Even though some employers don’t demand a degree, many of them expect to see a degree in the field of marketing, sales, business, computer information systems or the related apart from previous work experience.

 

Client Account Manager Resume example

Client Account Manager And Director Resume

Headline : A highly qualified Client Account Manager And Director with over 6 years of managing the daily office and business operations. A results-oriented individual, able to work in high-stress Situations and maintain focus amid constant interruptions. Looking for a challenging & a learning career in the core domain to enhance professional skills.

Skills : Microsoft Office, SAP, Oracle, Public Speaking, Budgeting, Budget Management

Description :

    1. Accountable for soliciting new business accounts and developing strategic alliances with clientele.
    2. Counsel high net-worth individuals and corporate clients with regard to investment opportunities, risk analysis, and monetary returns.
    3. Cross-sell banking services and products to clientele.
    4. Responsible for all incoming correspondence from financial advisors, regarding FX trade booking and client trade confirmations.
    5. Responded to client and marketer queries on actual valuation (substantiation) or the valuation process.
    6. Handled inbound and outbound calls from vast Money managers in high volume capacity.
    7. Processing of funds both foreign and domestic to be allocated to clients accounts for immediate spending.
    8. Maintain a daily client Domestic / Foreign cash management spending sheet for the client to use as an investment guideline.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science


Client Account Manager II Resume

Summary : Proven Client Account Manager II with extensive sales, territory management, customer service, and consulting and contract negation. Recognized for outstanding performance in sales as well as customer satisfaction. Responsible for increased revenue and order to cash implementation process.

Skills : Customer Account Service Representative, Sales Manager, Sales Trainer, B2B Sales, Purchasing And Customer Service.

Description :

    1. Negotiated sales process from the consulting phase to the installation of telecommunication products.
    2. Reviewed Client issues while driving revenue for the company and maintaining $2,000,000 yearly quota.
    3. Increased Revenue by 3% annually by upgrading current customers and adding new clients Responsible for Strategic Territory Planning to meet quota and growth demands.
    4. Forecasted future sales and meeting that forecast by using current recurring revenue and adding potential growth opportunities.
    5. Accomplished matching proper products to customer needs while assuring customer satisfaction and meeting company revenue requirements.
    6. Planned briefings with clients to ensure a positive customer experience.
    7. Oversaw 300 accounts of various sizes and responsible for the expansion of sales opportunities and the upgrade of current services.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Associates


Senior Client Account Manager Resume

Summary : An enthusiastic Senior Client Account Manager seeking for managerial roles in product/business development firms in order to exhibit my decent communication and client account management skills to drive two-way growth for fulfilling organizational as well as individual goals.

Skills : Time Management, Organizational Skills, Customer Service Skills, Computer Skills

Description :

    1. Managed customer accounts and generated sales to new or existing customers while providing exceptional service.
    2. Key Accomplishments: Mentored and trained managers on trouble reporting and ticket tracking.
    3. Monitored pre and post-sales implementation and support.
    4. Co-ordinated and managed projects and initiatives.
    5. Identified and implemented strategies to improve quality of service, profitability, and productivity.
    6. Developed and implemented customer service policies and procedures.
    7. Ordered and reviewed appraisals, title forms, certifications, and other mortgage documents.
    8. Resolved problems, answered inquiries and promoted/suggested alternative programs and products to senior management.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Master Of Science

Lead Client Account Manager Resume

Summary : A highly experienced Lead Client Account Manager with a demonstrated history of accomplishments in sales forecasting, expense control, meeting staffing budgets and controls, operations management, inventory control, merchandising, total quality management, process improvement, training, and developing compensation and variable pay plans aligned to business objectives while rewarding performance.

Skills : Strong Communication Skills, Leadership Skills, Windows OS, Mac OS, And Microsoft Office

Description :

    1. Provide support concerning orders, returns, shipments, and products in a professional manner.
    2. Resolve client issues promptly and accurately in a manner that will retain & promote client loyalty.
    3. Coordinate New Business meetings with the Team.
    4. Verify information on items, shipping methods, and availability of products.
    5. Maintains up-to-date knowledge of complete product offerings and services.
    6. Proactively solicits new orders/quotes with existing clients promoting products and services in all lines: Cartons, inserts, and labels.
    7. Recognizes and responds to cross-sell opportunities and successfully converts inquiries into orders.
    8. Recognize, document, and alert management of trends/issues with the client.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science

Premier Client Account Manager Resume

Summary : To associate with an organization, which progresses dynamically and gives a chance to update the knowledge and enhance skills, in the state of art technologies and be a part of the team that excels in work. To obtain a challenging position that enables to use the knowledge and skills, while acquiring new skills in order to advance within growing organization.

Skills : Powerpoint, Microsoft Word And Excel, Database Management, People Management, Conflict Resolution, Customer Service

Description :

    1. Managed projects and served as a liaison between clients and multiple internal groups to ensure clarity of goals and quality, along with adherence to daily deadlines.
    2. Monitored 3000+ clients' account for the accuracy of orders.
    3. Researched quality control issues, returns and shipping claims for client satisfaction.
    4. Tracked, analyzed and interpreted trends in sales data.
    5. Developed and implemented data-based solutions.
    6. Completed tasks on time, within budget and accurately.
    7. Assessed, trained and mentored employees in developing and achieving individual performance goals.
    8. Planning of special events, conferences, and workshops in which all 3000 accounts could participate in.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science

Client Account Manager - Full Time Resume

Summary : Highly-motivated Client Account Manager who strategically cultivates multi-year, international and global recruiting solutions for existing, new and win-back customers while educating and guiding them through new product releases. To pursue a career with a global organization that provides a challenging work environment and allows to grow both professionally and as an individual.

Skills : Management Skills, Team Leadership, Customer Service Skills, Team Building, Microsoft Office, Time Management Skills

Description :

    1. Conduct meetings as Workflow Coordinator for the retirement planning team.
    2. Creation and implementation of processes and procedures.
    3. Development of the use of a Customer Relationship Management system.
    4. Attend client meetings along with consultants.
    5. Manage client relationships with plan sponsors, participants, vendors, and Third Party Administrators related to retirement plan investments, provisions, administration, and recordkeeping matters.
    6. Coordinate the implementation of new retirement plans accounts as well as the transition of existing accounts to new record keepers.
    7. Review plan documents for new business and existing clients to recommend any plan design changes.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Arts

Client Account Manager - Temp Resume

Headline : Creative professional with extensive project experience from concept to development. A competent professional with over 5 years+ of qualitative experience in coordination, day to day operations, business development, key account and relationship management, collections and generation of reports, franchisee management & compliance as per legal & company's terms.

Skills : ESP, Excel, Word, PowerPoint, Outlook, Financial Management, MS Office, Motivated, Financial Statements

Description :

    1. Collaborated with clients and carriers to develop appropriate Dental, vision, STD, LTD, Basic life and voluntary group life insurance quotes.
    2. Handled calls from carriers, brokers, and employees.
    3. Preparation of RFP's, proposals and marketing materials.
    4. Provide a high level of relationship management and consultative services to clients.
    5. Develop, implement, and execute marketing plans.
    6. Generate casualty leads/maintain an active pipeline of new business as well as manage a book of existing accounts Establish and maintain relationships with carriers, support staff, and other business units.
    7. Manage the timely and professional output of all proposal requests.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Client Account Manager - Contract Resume

Headline : Experienced Client Account Manager seeking an opportunity for a leadership position that focuses on account management, operations, and people management with a result-driven, can-do attitude and over five years of experience building relationships with professionals at all different levels.

Skills : MS Word, Excel, PowerPoint, Outlook, CRM, ATS, Writing, Editing, Research, Teaching, Training, Client Services, Client Relationship Management.

Description :

    1. Oversee client relationships and adhere to client guidelines to drive client retention and satisfaction.
    2. Identify, investigate and resolve client problems and issues.
    3. Coordinate service delivery with internal market teams to ensure follow through on client expectations.
    4. Identify sales leads and collaborate with the Sales Executive for client delivery.
    5. Communicate client orders to the recruitment team and manage the submittal process.
    6. Monitor and track client compliance requirements and dashboards to ensure client agreements and requirements are being met.
    7. Drive associate conversions and negotiating fees with the employer if not already in contract.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Client Account Manager/Specialist Resume

Headline : Client Account Manager/Specialist versed in all aspects of project and personnel management. Results-oriented and high-energy professional with a talent for leading by example and inspiring peak performance. Expert in carrying out personalized and aggressive marketing strategies, superior product knowledge coupled with excellent Customer Service Attitude to further facilitate organizational flow.

Skills : Customer Service, Client Relations, Mentoring, Inventory Management & Control, Training & Development

Description :

    1. Accomplished project objectives by planning, evaluating and improving project-specific activities.
    2. Managed a project budget of six million dollars.
    3. Defined project deliverables and monitored the status of tasks.
    4. Drafted action plans and led meetings with department executives to review project status and proposed changes.
    5. Collaborated with cross-functional teams to draft project schedules and plans.
    6. Monitored team progress and enforced deadlines.
    7. Developed slideshows and other forms of media to present project progress to the executive team and clients.
    8. Audited numerous work plans yearly and offered recommendations for improvements.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Client Account Manager/Sales Manager Resume

Headline : A Client Account Manager/Sales Manager with over 6 years of experience within the digital marketing space. Managed teams to guarantee the success of clients with their online marketing strategies. Currently looking for a position that will encourage learning and development not only professionally, but personally.

Skills : Microsoft Office, IWork, Google Analytics, Conductor Searchlight, Apple OSX, Windows OS, Android OS, Chrome, Firefox, Google Suite

Description :

    1. Managed 20 automotive and non-automotive clients and handled over $750,000 annually.
    2. Spearheaded competitive SEO strategies to enhance visibility on Google, encouraging foot traffic to store.
    3. Lead team and client meetings on a quarterly basis to maintain client satisfaction and retention.
    4. Upsold packages to clients to encourage growth, resulting in more engagement both in-store and online.
    5. Tracked campaign traffic within Google Analytics to guarantee clients receive quality clicks.
    6. Created and interpreted SEO/SEM/Social reports to clients and answering questions.
    7. Increased social engagement on YouTube by filming weekly videos.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Arts

Client Account Manager Resume

Summary : Hard-working, organized and dedicated Client Account Manager with excellent customer service skills. Proven producer in an industry where results matter. Highly motivated, and wired for success. A results-focused professional with approx 9 years of experience in handling international and domestic clients or processes.

Skills : MS Word, Excel, PowerPoint, Outlook, CRM, ATS, Writing, Editing, Research, Teaching, Training, Client Services

Description :

    1. Exceeded monthly sales goals consistently, resulting in 103% YOY growth.
    2. Developed relationships with 15 new clients, representing $700K in new 2015 revenue, exceeding quota by 132%.
    3. Grew and maintained successful business relationships with industry leaders.
    4. Innovated commission standards for top producing sales.
    5. Identified sales opportunities, and introduced new product development to new and existing clients.
    6. Produced and executed live web demonstrations of products to further evoke interest.
    7. Utilized a strong background in problem-solving to afford quick and efficient resolutions to any and all incidents.
    8. Resolved problems, answered inquiries and promoted/suggested alternative programs and products to senior management.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science