Community Liaison Resume Samples

A Community Liaison will act as a human link between the organization and the community. This professional may work for a variety of industries such as – education, banking, government, healthcare, and social services. A well-drafted Community Liaison Resume depicts the following duties and tasks – serving as a point of contact, helping in orienting people with new programs, meeting clients individually and offering advice; reinitiating contact with community members and employees; holding community outreach meetings; handling marketing and fundraising activities, and managing community public relations.

Employers typically seek candidates possessing these skills – a passion to help others, knowledge of local community needs; ability to interview others, ability to identify the root cause of disputes; negation tactics; marketing skills and experience in performing administrative tasks. Commonly, a bachelor’s degree is acceptable for this role. Related courses in the field of political science, public administration, sociology will be useful.

Community Liaison Resume

Summary : Highly qualified Community Liaison with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Marketing, Sales, Customer Service, Management, Insurance Verification, Medical Terminology, Medical Records, Scheduling, Communications, Contracts, Business Development, Hospice.

Description :

    1. Marketed to physicians, hospitals, clinics of all kinds for physician referrals.
    2. Maintained a high ratio of referrals monthly between 10 and 20 a month.
    3. Networked with hospitals and cultivated contacts throughout the Houston area.
    4. Developed marketing and networking events to create awareness, develop contacts and gain more referrals.
    5. Achievements: Developed strong and long lasting physician relationships.
    6. Recruited a strong medical director for the company.
    7. Maintained a high number of physician referrals monthly.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS in Management


Marketing/Community Liaison Resume

Objective : Motivated, personable, business, and sales professional with college degree and multiple skill sets with talent for providing innovative solutions and bringing together a synergized environment. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records with demonstrated history of producing accurate, timely reports combined with additional skill to analyze produced material.

Skills : Word, Expel, Powerpoint, Publisher, Lotus Notes, Access, Allscripts, NG, Type 70 Wpm.

Description :

    1. Actively developed, maintained and grew a network of repeat hospice referral sources including hospitals, physicians and other health care providers by regular visits, education, presentations, lunches and community involvement.
    2. Acknowledgement of annual healthcare calendar recognitions such as Case Manager Week, Social Worker Month and Veterans Day.
    3. Regular awareness of hospice industry changes including laws and regulations.
    4. Created solid quarterly strategic marketing plans in order to achieve and exceed goals.
    5. Frequent attendance at Chamber events and Senior Networking events.
    6. Advertised in local magazines and newspapers.
    7. Processed referrals by meeting with families and obtaining paperwork including Orders.
    8. Worked with clinical team to support patient care delivery.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Real Estate


Business Community Liaison Resume

Summary : 19 years' experience in developing and executing assistant administrative strategies with the unique ability to understand ongoing marketing scenarios and customer needs using exceptional professional and communication skills, including: Exemplary customer satisfaction skills, such as dealing effectively with clients, colleagues, and senior level executives, both in person and over the telephone. Highly organized, with the ability to coordinate projects, set priorities, meet deadlines and follow up on assignments with minimum supervision.

Skills : Drug Utilization Review, Patient/HCP counseling, Medication Compounding, Scientific and Technical Writing, Presentation skills, Pharmacy Management and Automation, Scientific and Medical Literature Research, Adverse Event Reporting, Statistical Tools, Drug Information Referencing.

Description :

    1. Develop community outreach program to improve public image and educate community on available services through Oasis.
    2. Marketing of the organization's services to local hospitals, nursing facilities, rehab centers, and physician practices as well as case managers.
    3. Forming relationships with religious institutions in the community to provide support.
    4. Assist administration in gathering statistical data for proper forecasting and reporting of potential service-line development.
    5. Referral source development through the awareness of market trends and shifts.
    6. Resolved client accounts and quality disputes against clinicians, requiring research and analysis to determine the appropriate action to be taken.
    7. Instrumental in coordinating follow-up contact with physicians in obtaining properly completed medical forms and orders such as the 485 plan of care, F2F Sheet and actual physician orders for skilled nursing care to include obtaining signatures.
    8. Acted as a customer service representative for all referral sources and coordinated in-services with both potential clients and in-house staff.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Community Liaison Manager Resume

Headline : Throughout my working life I have been responsible for writing and editing articles and news releases, producing newsletters and e-newsletters, developing presentations, posters, displays, educational materials, videos, brochures, writing speeches, and managing website content for numerous businesses and publishing companies.

Skills : Word, Expel, Powerpoint, Publisher, Lotus Notes, Access, Allscripts, NG, Type 70 wpm.

Description :

    1. Develops and maintains relationships with referral sources; captures and screens incoming referrals.
    2. Coordinates with community and agency staff to deliver prompt home health services.
    3. Complete regular reporting activities and assist Clinical in making optimal decisions.
    4. Marketed services through promotional activities, and participating in professional and community events.
    5. Worked closely with the Director of Clinical Services and all Patient Care Coordinators to ensure that promised services are provided timely and adequately Provided for assessment visit with patient/family unit to determine eligibility for hospice services.
    6. Demonstrated a working knowledge of policies of the agency and state, federal, and accreditation regulations pertaining to home health services Participated on committees and special projects and other related duties as assigned.
    7. Accountable for annual contract review with assigned facilities/providers Recruited and maintained a Provider network for a brand new company.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Certification

Community Liaison Manager Resume

Objective : Result driven, outgoing individual who possesses great attention to details, and has exceptional communication skills. I am seeking an employment opportunity in your outstanding Organization which will value my hard working history, experience, and my dedication throughout the years to the community.

Skills : Leadership, Business Development, Strategic planning,.

Description :

    1. Present Build trusting relationships with businesses to create a network of positive referral sources.
    2. Network in Chamber of Commerce events to bring awareness to services provided.
    3. Travel to other territories to create and build relationships for successful referrals.
    4. Plans, conducts, and coordinates educational awareness for alcohol and chemical dependency.
    5. Establish rapport with other entities in the community to "bridge the gap" of services to better serve the residents in the area.
    6. Create documents, brochures, bulletins, and literature about counseling programs available as well as marketing campaigns.
    7. Attend health fairs and other events to educate the community about how to get help for alcohol and chemical addiction.
    8. Maintains social media sites by researching information on specific subjects on drug and alcohol addiction.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BS In Education/Kinesiology

Inmate Correspondent/Community Liaison Resume

Objective : Seeking a challenging sales and marketing position in skilled home health/hospice or long-term care (SNF) that will allow to me to use my nursing and sales experience continue my successful professional growth. I am also open to a challenging clinical nursing position. I love nursing and health care in general. I feel most rewarded when I am working with the right team serving others effectively to the very best of my ability.

Skills : Writer, donor requests, photography, fundraising, guitar, basic computer literacy.

Description :

    1. Community LiaisonHealthCare and Winyah Home Health.
    2. Responsible for all aspects of sales and marketing including preparing, implementing, and evaluating strategic plans with sales goals.
    3. Marketing home health, DME, and infusion services to Horry, Georgetown, and Williamsbug Counties.
    4. Using clinical experience to work on program development team to develop nursing and rehab programs.
    5. Used Target Market Plans to garner high-revenue referrals.
    6. Much valuable and varied experience with this employer including functioning in role as LPN/Clinical Intake Coordinator and direct management assistant to administrator.
    7. Performed many duties such as arranging services for clients, scheduling visits for various disciplines, recruiting and orienting professional employees maintaining personnel files, employee health records, assisting with QA and PI to prepare for state level DHEC and JCHAO surveys with success.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma Of Practical Nursing In General

Community Liaison Specialist Resume

Objective : Dedicated and creative bi-lingual radio and television professional, with extensive experience in bi-cultural translations seeking a challenging communications position that will draw on my experience and allow me to make an immediate contribution to the overall success of the organization.

Skills : Editorial, Public Relations, Layout, Quickbooks Pro, Newsletter production and management, Social Media Management, Grant Writing, Marketing Communications.

Description :

    1. Managed external relationships to facilitate authentic conversations and getting community voice in the West Hope Zone for Believe 2 Become.
    2. Organized residents and stakeholders, leveraging communications and consensus-building skills to gain input and buy-in of key partners and promote organizational efforts.
    3. Improved overall internal and external communication, establishing rapport that encouraged residents to engage in the process, gain support and loyalty to the initiative.
    4. Leveraged multi-media expertise and technology skills to assist in the management of Facebook and Twitter updates to the community and abroad.
    5. Direct the design, creation, training and delivery of promotional television media piece showcasing the diversity and accomplishments of LINC.
    6. Executing script development for commercials and graphic presentation skills for internet webcast.
    7. Assisted in the designed and delivered of Spanish LINC Academy for Social Transformation.
    8. Coordinated a wide range of presentations for Spanish only audiences in both verbal and written materials.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Business Communications

Community Liaison/Care Coordinator Resume

Summary : Throughout my working life I have been responsible for writing and editing articles and news releases, producing newsletters and e-newsletters, developing presentations, posters, displays, educational materials, videos, brochures, writing speeches, and managing website content for numerous businesses and publishing companies.

Skills : Editorial, Public Relations, Layout, Quickbooks Pro, Newsletter Production And Management, Social Media Management, Grant Writing, Marketing Communications.

Description :

    1. Point of contact between IDOT and elected officials, businesses, and residents in project areas.
    2. Developed and maintained relationships between the central office, the district, and the public constituency it serves.
    3. Presented briefing and outreach materials to elected officials and other interested parties that easily and understandably explain the district and agency's programs and projects.
    4. Assisted with outreach to stakeholders that could be impacted by planning and design of projects.
    5. Ensured that information and presentations were clear and understandable to laypeople.
    6. Assisted communications staff with media advisories, press releases, events, and public announcements.
    7. Produced PowerPoints on IDOT initiatives and was the managing editor of the quarterly in-house newsletter for District 3.
    8. Certified RUTAN staffing assistant; conducted Interview and Selection hiring process for IDOT District 3.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
English

Head Start/Community Liaison Resume

Headline : PATIENT LIASION, MEDICAL CLERK Home Health Marketing Pediatric Marketing DME Medicaid/Medicare Finance Assistance Insurance Verification Registration Clerk Collections ER Registrar Medical Records Appointment Setter CRT/PC Typewriter Multi phone lines Bilingual Workers Comp Ten Key Data Entry Patient Interviewer.

Skills : Proficient in Microsoft Word and Excel. Proficient in Quickbooks.

Description :

    1. Represents the company with professionalism to referral sources (i.e., care coordinators, discharge planners, social workers and physicians).
    2. Develops and maintains positive relationships to gain referrals.
    3. Converts at least four (4) referrals to admissions per week.
    4. Travels to hospitals to assess acute care residents; may also be required to do home-site visits.
    5. Work with Hospice centers and marketers to provide nursing home services to their patients as well as to our patients in need.
    6. Meets with potential residents/patients and families to educate them of the facility services offered.
    7. Completes required forms and documents in accordance with company policy and state and/or federal regulations.
    8. Maintains a strong working relationship with attending physicians in area hospitals to promote skilled services, assist with knowledge of geriatric medications and assist with drug interchanges.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BA In Human Services

Community Liaison/Marketer Resume

Objective : Highly qualified Community Liaison with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Very strong interpersonal skills - building rapport and trust. Showing empathy towards the situation and having patience with the client and other staff helping to defuse the problems.

Description :

    1. Increased original census by 400%, exceeding corporate year end goals by 100%.
    2. Organized community event benefiting children associated with families using hospice services.
    3. Built permanent relationships in the medical community by determining the needs of clients and earning their trust and respect.
    4. Self-motivated and highly competitive, developed contracts with every major patient provider in my territory.
    5. Self-managed a budget including all travel expenses, marketing materials, and promotional resources.
    6. Motivated team members through participation in community events, team meetings, and positive attitude.
    7. Proactive in developing new relationships in order to locate potential resources for future clients.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Arts

Sales/Community Liaison Resume

Objective : 19 years' experience in developing and executing assistant administrative strategies with the unique ability to understand ongoing marketing scenarios and customer needs using exceptional professional and communication skills, including: Exemplary customer satisfaction skills, such as dealing effectively with clients, colleagues, and senior level executives, both in person and over the telephone. Highly organized, with the ability to coordinate projects, set priorities, meet deadlines and follow up on assignments with minimum supervision.

Skills : Marketing.

Description :

    1. Develop community outreach program to improve public image and educate community on available services through Oasis.
    2. Marketing of the organization's services to local hospitals, nursing facilities, rehab centers, and physician practices as well as case managers.
    3. Forming relationships with religious institutions in the community to provide support.
    4. Assist administration in gathering statistical data for proper forecasting and reporting of potential service-line development.
    5. Referral source development through the awareness of market trends and shifts.
    6. Resolved client accounts and quality disputes against clinicians, requiring research and analysis to determine the appropriate action to be taken.
    7. Instrumental in coordinating follow-up contact with physicians in obtaining properly completed medical forms and orders such as the 485 plan of care, F2F Sheet and actual physician orders for skilled nursing care to include obtaining signatures.
    8. Acted as a customer service representative for all referral sources and coordinated in-services with both potential clients and in-house staff.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Diploma

Community Liaison Officer Resume

Objective : Compassionate and supportive qualified mental health worker with an ability to relate to clients and their families to facilitate a collaborative environment that fosters opportunities for independence and social acceptance. I have three years of experience providing recovery-focused initiatives for clients seeking housing and accommodation and who are also diagnosed with a mental health condition.

Skills : Business Development, Sales and Markeitng Management, Relationship builder, Internal and External sales.

Description :

    1. Assessed potential patients in over 25 upper and middle Montgomery County area hospitals, nursing homes, assisted and independent living facilities, and physician practices.
    2. Responsible for census development within Professional Healthcare Resources.
    3. Census development includes direct sales calls, relationship development with patients and families, hospital, assisted/independent living, and nursing home referring staff, physicians, hospital nursing units, and other referral sources.
    4. Responsible for developing a quarterly business plan with objectives to maintain existing referrals and increase awareness for Professional Healthcare Skilled and Personal Care services.
    5. Analyze trends that focus on identifying new business opportunities, while maintaining existing business referral sources.
    6. Prepare patients and their families for admission to Professional Healthcare Skilled and Personal Care Services.
    7. Coordinate information flow from the referring site to clinical teams within the Skilled and Personal Care departments.
    8. Worked closely with Skilled and Personal Care Intake staff to facilitate a smooth admission.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
History

Community Liaison/Marketing Representative Resume

Headline : Dynamic and high-performance sales and marketing professional experienced in business development, account management and lead generation. A clear, persuasive and personable communicator, with strong negotiation skills and exceptional problem solving abilities. Highly skilled in accessing high-level decision makers, discovering buyer's influencers and overcoming customer objections. Always has an upbeat positive attitude and possesses a successful track record in building and cultivating business critical relationships.

Skills : Adept operator PC and Mac System; MS Office Suite, Bilingual, Marketing, Client Relations, Program Development, Organizations, Multicultural, Event Planning,.

Description :

    1. Establish and maintain rapport, building long lasting relationships with physicians, case managers, and social workers in the assigned territory.
    2. Implements systematic approach to community education process including regular contact with members of the community with an emphasis on health services to include hospice, home health, etc.
    3. Serves as a liaison with extended care facilities as well as other facilities to facilitate the transition to health services as appropriate.
    4. Develops and implements the Hospice Marketing Plan.
    5. Utilizes referral, admission and market statistics to identify target markets.
    6. Assists in the identification of clinical programs/protocols and related marketing materials that are tailored to specific referral sources and their patients' needs.
    7. Identifies community needs and reports them back to the agency.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelors In Business Administration

School Community Liaison Intern Resume

Headline : Over 10 years of progressive experience and a strong record of performance in growing territorial sales, marketing and maintaining accounts through solid follow-up, excellent customer service & organizational skills. Significant qualifications include: Working in the sales industry; Advertising a national magazine/newspaper; leasing rental apartments in an assisted living community; In charge of all commercial businesses in Flagler for re-cycle/garbage needs and five plus years of up selling/account retention in manufacturing.

Skills : Marketing, Sales, Sales, Customer Service, Customer Service.

Description :

    1. Generate and grow sales in assisted living setting using sales skills and technique to expand patient referrals.
    2. Maintain and grow community outreach programs and special events to build public awareness in the industry.
    3. Maintain monthly sales reports and referrals through extensive tracking via internet.
    4. Grew sales base for assisted living facility through referral and incoming clientele.
    5. Sold and referred on features, advantages, and benefits over other facilities in the area.
    6. Spearheaded a solid community outreach/special events programs.
    7. Raised public awareness of industry, assisted care facilities and practices to the community.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelors Of Science

Community Liaison Resume

Summary : 15 + years of customer service, sales and marketing experience 7 years experience in private business management as general manager, operations and logistics Managed up to 60 specialty contractors and 5 full time employees Managed up to $1M in annual sales and 80 primary vendors 4 years experience in healthcare administration and community outreach 11 years of email marketing campaigns and social media experience.

Skills : Marketing.

Description :

    1. Responsible for the promotion and marketing of end-of-life healthcare services for non-profit hospice organization with $10M annual budget to healthcare providers in four-county service area.
    2. Specifically focusing on relationship development with over 120 accounts, primarily consisting of long term care facilities, Veterans Administration Medical Center, critical access hospitals and medical clinics.
    3. Work closely with clinical staff to improve customer satisfaction and increase utilization of services.
    4. Responsible for assessment, development and implementation of marketing programs.
    5. Develop and conduct educational presentations to healthcare providers, church groups, community centers, civic organizations, health fairs, chambers of commerce and small businesses.
    6. Follow up on referral sources or patients to identify problems with services as necessary and assist in resolution of issues.
    7. Develop and manage reporting systems for referral statistics, account management and goal setting.
    8. Coordinate and direct quarterly account reviews in all long term care settings.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MBA