Progressive Claims Adjuster Resume Samples

The role of a Progressive Claims Adjuster is to work for the insurance sector and undertake the core task of evaluating and processing insurance claims that are submitted by the policyholders. A well-written Progressive Claims Adjuster Resume mentions the following work activities investigating claims, determining liability, assessing damages, negotiating settlements; gathering relevant information from claimants, and witnesses, examining policy coverage and ensuring claims are valid, and ensuring compliance with legal requirements.

To ensure success in this role, the applicant should possess such skills as effective communication skills, the ability to negotiate settlements and explain claims decisions; staying current on insurance laws and regulations, strong analytical skills to evaluate the extent of losses and damages accurately; and customer service skills. While some entry-level positions accept candidates with a high school diploma or GED, many advanced roles necessitate a professional certification and a bachelor’s degree in accounting or finance.

Progressive Claims Adjuster Resume example

Progressive Claims Adjuster Resume

Summary : As a Progressive Claims Adjuster, manages and resolves insurance claims with a focus on exceptional customer service. Investigates, evaluates, and settles claims while ensuring timely and effective communication with policyholders. Provides a seamless and positive claims experience from start to finish.

Skills : Analytical Thinking, Negotiation

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Description :

  1. Evaluated insurance claims to determine eligibility and settlement amounts.
  2. Investigated claim details by interviewing claimants and witnesses thoroughly.
  3. Analyzed medical records to assess the extent of injuries sustained.
  4. Reviewed policy terms and conditions to confirm coverage details accurately.
  5. Calculated compensation for property damage based on repair estimates.
  6. Negotiated settlements with claimants to reach fair and equitable agreements.
  7. Documented all claim-related activities and decisions for future reference.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
BSBA


Progressive Claims Adjuster Resume

Objective : As a Progressive Claims Adjuster, assesses and adjusts claims by gathering evidence, analyzing policy coverage, and determining the extent of damages. Works closely with clients and vendors to ensure accurate claim resolution and adherence to company guidelines.

Skills : Communication, Problem-Solving, Attention to detail

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Description :

  1. Provided detailed reports and recommendations to senior management when needed.
  2. Evaluated loss estimates provided by adjusters and contractors for accuracy.
  3. Reconciled discrepancies in claim amounts between policyholder and company.
  4. Maintained accurate and up-to-date records of all claim activities.
  5. Developed and implemented strategies to improve claims processing efficiency.
  6. Handled customer inquiries and complaints with professionalism and empathy.
  7. Facilitated settlement negotiations between claimants and insurance company representatives.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
B.S. in Business Admin


Progressive Claims Adjuster Resume

Objective : As a Progressive Claims Adjuster, advanced technology and data analytics to assess and process insurance claims. Leveraged specialized software to analyze claim details, identify trends, and improve overall claims processing efficiency.

Skills : Attention to Detail, Customer Service

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Description :

  1. Managed claim files and documentation according to industry best practices.
  2. Resolved disputes and disagreements between claimants and insurance companies.
  3. Prepared and reviewed settlement agreements for accuracy and completeness.
  4. Conducted field investigations to assess damage and verify claim details.
  5. Coordinated with experts and consultants to evaluate complex claims.
  6. Reviewed legal documents and court rulings related to claims disputes.
  7. Analyzed financial data to determine the impact of claims on reserves.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BSBA

Progressive Claims Adjuster Resume

Objective : A Progressive Claims Adjuster is responsible for evaluating insurance claims to determine the extent of the insurer's liability. This role involves investigating claims, gathering evidence, and analyzing policy coverage to ensure fair and accurate settlements. Strong communication skills are essential for negotiating with claimants and third parties, while attention to detail is crucial for reviewing documentation and assessing damages. The position requires a thorough understanding of insurance policies and regulations, as well as the ability to work independently and manage multiple cases efficiently.

Skills : Time Management, Organizational, Problem-solving

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Description :

  1. Coordinated with external adjusters for third-party claims evaluations.
  2. Prepared reports on claim trends and presented findings to management.
  3. Managed claim settlements within budgetary constraints and company guidelines.
  4. Investigated potential fraudulent activities and coordinated with fraud teams.
  5. Processed payments to claimants and service providers in a timely manner.
  6. Conducted regular audits of claim files to ensure accuracy and compliance.
  7. Communicated with legal advisors to discuss potential litigation scenarios.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
B.S. in Business Admin

Progressive Claims Adjuster Resume

Summary : As a Progressive Claims Adjuster, focused on identifying and preventing fraudulent claims, investigated suspicious activities, gather evidence, and collaborate with other departments to mitigate risks. Helped protect the integrity of the claims process and ensure fair and accurate claim settlements.

Skills : Data Analysis, Risk Assessment, Attention to detail

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Description :

  1. Reviewed claimants’ financial records to assess economic loss and damages.
  2. Conducted on-site inspections to validate damage claims and repair needs.
  3. Managed subrogation processes to recover costs from third-party liabilities.
  4. Ensured all claim files adhered to legal and company requirements.
  5. Reviewed policy exclusions and limitations to determine claim validity.
  6. Provided guidance on best practices for claim handling and resolution.
  7. Implemented improvements in claim processing procedures for increased efficiency.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
B.S. in Business Admin

Progressive Claims Adjuster Resume

Summary : As a Progressive Claims Adjuster, specializing in automobile insurance claims, evaluating vehicle damage, determining repair costs, and negotiate settlements with repair shops and policyholders. Working with automotive experts to ensure accurate assessments and fair claim resolutions.

Skills : Decision-Making, Conflict Resolution, Customer service, Investigative skills

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Description :

  1. Collaborated closely with insurance brokers to effectively resolve complex and high-value claims.
  2. Created comprehensive reports that summarize findings and provide recommendations for each claim.
  3. Analyzed relevant legal precedents to support decision-making in cases involving disputed claims.
  4. Conducted thorough interviews with witnesses to collect crucial information necessary for claims evaluation.
  5. Ensured all claims were processed in a timely manner, adhering to statutory and regulatory deadlines.
  6. Managed claim-related documentation, ensuring that all paperwork was accurately filed and securely stored.
  7. Led training sessions for new adjusters, providing them with essential knowledge and skills for handling claims efficiently.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
B.S. in Business Admin

Progressive Claims Adjuster Resume

Summary : As a Progressive Claims Adjuster, handling property insurance claims, including assessing damage to homes and commercial buildings. Working with policyholders to understand their losses, document damages, and determine the appropriate compensation based on policy terms and coverage.

Skills : Documentation, Empathy, Team collaboration, Adaptability

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Description :

  1. Collaborated with medical professionals to verify the accuracy of treatment and injury claims, ensuring that all relevant information was appropriately documented.
  2. Managed relationships with legal representatives to facilitate the resolution of disputes related to claims, working towards mutually beneficial outcomes.
  3. Reviewed damage assessments thoroughly to ensure their accuracy and alignment with the claims submitted, preventing discrepancies.
  4. Prepared all necessary documentation required for claim reviews and audits conducted by regulatory authorities, ensuring compliance with industry standards.
  5. Analyzed data from claim settlements to identify areas where processes could be improved, aiming to enhance efficiency and effectiveness.
  6. Ensured comprehensive documentation and collection of evidence for complex claims, maintaining thorough records to support the claims process.
  7. Provided support during the appeal and reconsideration processes of claims, assisting in the preparation of necessary materials and communications.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
B.S. in Business

Progressive Claims Adjuster Resume

Summary : As a Progressive Claims Adjuster, responsible for managing claims related to large-scale disasters such as hurricanes, floods, or wildfires. Coordinating with emergency response teams, evaluate extensive damage, and process claims efficiently to support affected policyholders during critical times.

Skills : Technical Proficiency, Investigative, Claims investigation, Customer service

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Description :

  1. Managed claims-related communications and correspondence with all involved parties.
  2. Ensured adherence to ethical standards and company policies in claim handling.
  3. Reviewed and processed claims-related documents for accuracy and completeness.
  4. Prepared and maintained records of claim adjustments and settlements.
  5. Analyzed claim trends to provide insights into risk management strategies.
  6. Coordinated with internal departments to gather necessary information for claims.
  7. Reviewed and approved medical and repair invoices related to claims.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
B.S. in Business Admin

Progressive Claims Adjuster Resume

Summary : In the role of a Progressive Claims Adjuster, the focus is on managing the claims process from initial report to final resolution. This includes conducting interviews with claimants, witnesses, and experts to gather necessary information. The adjuster must assess damages, review medical records, and evaluate repair estimates to make informed decisions. Proficiency in using claims management software and maintaining accurate records is vital. The position demands a balance of empathy and assertiveness to handle sensitive situations effectively.

Skills : Multitasking, Adaptability.

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Description :

  1. Maintained detailed and accurate records of all activities and communications related to claims to ensure comprehensive documentation.
  2. Provided assistance to claimants by addressing their concerns and responding to any questions they had regarding the claims process.
  3. Assessed settlement offers to ensure they were fair and reasonable, protecting the interests of both the claimants and the company.
  4. Oversaw the resolution of claim disputes, facilitating negotiations between involved parties to reach amicable agreements.
  5. Created detailed reports and summaries outlining the findings of claim investigations and their outcomes for future reference.
  6. Coordinated with repair and service providers to expedite the claims resolution process, ensuring timely completion of necessary repairs.
  7. Monitored claim processing times to guarantee compliance with company standards, aiming for efficiency in the claims management process.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BSBA

Progressive Claims Adjuster Resume

Summary : As a Progressive Claims Adjuster, supervises and mentors a group of claims adjusters, ensuring they adhere to company standards and best practices. Oversees the claims process, provide training and support, and collaborate with management to enhance team performance and efficiency.

Skills : Team Collaboration, Fraud Detection

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Description :

  1. Provided feedback on claims processes to improve operational efficiency.
  2. Managed the collection of necessary information for comprehensive claim evaluations.
  3. Prepared summaries of claim activities and outcomes for management review.
  4. Analyzed compensation amounts to ensure they were justified and accurate.
  5. Coordinated with third-party vendors to gather additional information for claims.
  6. Reviewed and approved adjustments to claim settlements based on new information.
  7. Provided expert testimony in legal proceedings related to disputed insurance claims.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
BSBA