Community Director Resume Samples

Description :

1. Coordinate, schedule and respond to maintenance(and contractors) for requests/emergencies.
2. Intake and process all applicants and assist in the decision for prospective tenants. Perform marketing strategies for all communities. Responsible for supervising staff and hiring. Inspect units for move-ins and job repairs.
3. Maintain accurate residents records, oversee rent collections, deposits, and reports.
4. Coordinate, schedule and respond to maintenance(and contractors) for requests/emergencies.
5. Issue all tenant notices and negotiate tenant lease renewals maintained communication via telephone, email and fax between prospective tenants and/or residents and the progress of their application; filed approvals, coordinating move-in dates and lease renewals.
6. Accepted applications and qualified applicants complying with community guidelines and fair housing act.

Experience

2-5 Years

Level

Management

Education

High school

Description :

1. Income increased 29% in the first year through higher occupancy, additional other income, rental rates and renewal rate.
2. Achieved rental rate increases of 12-35% and maintained resident retention rates of 50-69% allowing rental income growth.
3. Identify revenue growth opportunities for an asset within its market, minimizing variances in expenditures, repositioning an asset, and responsible for developing, preparing, and executing light to full renovation processes.
4. Managed and coordinated with vendors and corporate construction services in both exterior and interior renovation projects.
5. Hold bottom-line responsibility for end-to-end property management functions, including tenant relations, on site.
6. Built and motivated a strong team through effective hiring and training. Coordinated ongoing professional development of property and administrative staff.
7. Allocate property resources and ensure operational compliance with industry and corporate standards.
8. Worked daily on pos, inputting of bills, and my main focus was to create a community for the property and lease us the apartment homes.

Experience

2-5 Years

Level

Management

Education

BS Biology

Description :

1. Empower employees through annual performance reviews while growing a cohesive team in order to exceed property goals and objectives.
2. Organize and schedule vendor activity during construction as well as apartment turns and other various capital projects.
3. Ensure policies and procedures are actively being adhered to through daily monitoring of staff, vendors, residents guests, and prospects.
4. Provide extraordinary customer service to ensure customer satisfaction host property events for current and future residents.
5. Complete market outlook by setting goals and establishing outreach marketing.
6. Build a business to business relationships for active community involvement.
7. Experience managing various assets, including lease up, renovation and established ranging from 169 to 362 units.
8. Inspections/permits (backflow, fire extinguishers, boiler, elevator). Coding and approving invoices.

Experience

7-10 Years

Level

Senior

Education

MBA Property Management

Description :

1. Staff management through the hiring and training of multiple positions on-site.
2. Empower employees through annual performance reviews while growing a cohesive team in order to exceed property goals and objectives.
3. Organize and schedule vendor activity during construction as well as apartment turns and other various capital projects.
4. Compile various daily and weekly reports as well as monthly reports for the client.
5. Analyze leasing trends, review and approve yield star pricing daily in order to achieve financial growth.
6. Collect and post rents, and review aged receivables on a daily basis to reduce delinquencies.

Experience

2-5 Years

Level

Executive

Education

MBA Property Management

Description :

1. Responsible for the operations for a tax credit/market community consisting of 197- 264units.
2. Prepares and implements marketing strategies to ensure annual revenue growth for the property.
3. Ensures that residents are provided with a clean and well-maintained community, handles resident relations and resident organizations, reports accidents and emergency situations to the regional manager immediately and prepares incident reports, continually inspects property and improvements, recording deficiencies and taking necessary actions.
4. Regularly monitors the financial performance of the property, making necessary changes in the operations as needed to meet and exceed performance goals.
5. Adheres to all appropriate personnel directives, accounting directives, maintenance and purchasing directives.
6. Ensures that bank deposits are made daily or as necessary, purchases necessary office supplies, coordinates disbursement of petty cash funds, supervises rent collections.
7. Interacts with the public, residents, and staff in a professional and courteous manner, assisting with questions, solving problems and any other duties required.
8. Maintaining 95% occupancy while achieving a monthly delinquency of 1.5%.

Experience

2-5 Years

Level

Executive

Education

BS Business Administration

Description :

1. Implementing rent collection policies and procedures in order to meet or reduce delinquent rent.
2. Preparing monthly funding requests and summary overviews of the financial statement.
3. Providing vendor/contractor communication concerning work scheduling, billings, vendor relations and certificates of insurance.
4. Processing managing accounts payable, as well as monthly reconciliation of accounts.
5. Providing successful leadership techniques and guidance to all subordinate employees.
6. Hiring, training, motivating, supervising, evaluating and, when necessary, terminating on-site personnel.
7. Monitoring shopping reports of site personnel, closing ratios, and analyzing traffic sources and trends.
8. Reviewing lease files and forms to ensure accuracy and proper execution.
9. Doing weekly occupancy reports, updating waiting list, distributing tenant notices, enforcing property.

Experience

7-10 Years

Level

Management

Education

BA Criminal Justice

Description :

1. Recruit, train, and ensure professional development of property employees.
2. Design-bid specifications, negotiate and review contracts for necessary services.
3. Maintain a highly competitive product and occupancy of 95% or greater.
4. Monitor the financial performance and operations within the approved budget.
5. Ensure that the project is in compliance with all legal requirements.
6. Approve all purchase orders and invoices within the scope of the operating budget.
7. Manage the maintenance director to ensure the property is maintained.
8. Direct collection of monthly assessments, rental fees, and deposits and payment of invoices using avid.

Experience

2-5 Years

Level

Junior

Education

GED

Description :

1. Direct and coordinate the activities of staff and contract personnel and evaluate their performances.
2. Prepare daily, weekly and monthly traffic, retention and other reports.
3. Maintain records of rental and usage activity, special permits issued.
4. Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects.
5. Inspect grounds, facilities, and equipment routinely to determine the necessity of repairs or maintenance.
6. Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas when leasing agents.
7. Empowered managers and staff to work collaboratively to accomplish resident satisfaction, business goals and support the company's values and goals.

Experience

7-10 Years

Level

Management

Education

BA General Studies

Description :

1. Responsibilities include; the overall daily operations and management of the property, as well as all the activities involved with leasing, revenue management, fiscal planning, resident and community relations.
2. Control income and expenses within annual budget maximizing yearly profits.
3. Responsible for implementing and completing a successful turn that ensures resident satisfaction and performs monthly unit inspections, as well as prior to move in and move out.
4. Responsible for purchases for the property and monitoring all expenses.
5. Maintain the resident database, accounts receivable and payable records.
6. Ensure no delinquents by the end of each accounting month for the year. 
7. Audit lease files for accurate and complete content and recovers any missing items that may be discovered.
8. Collaborate with the regional manager to determine new policy and marketing ideas to increase revenue, cut back on expenses.
9. Proactively built and maintained strong relationships with clients and vendors.

Experience

5-7 Years

Level

Management

Education

BA Communication

Description :

1. From initial lead inquiry (including developing rapport, giving tours of community, processing rental applications and signing leases).
2. Play the lead role on my team of sales/leasing associates charged with driving traffic and securing leases.
3. Implementing resident retention initiatives including planning and coordinating resident events.
4. Collecting rent, manage resident ledgers and process daily bank deposit.
5. Enforce lease rules and regulations, as well as community rules and regulations.
6. Assist in the creation of the annual budget aimed at maximizing cash flow.
7. Represent the organization to residents, prospective residents, staff, and the community.
8. Develop, communicate, execute, and engage staff in providing exceptional service to prospects and residents. Ensure that residents concerns and service requirements are resolved with urgency, quality, and service consistent with policy and performance expectation.
9. Ensure that property maintains a consistently appealing appearance. Routinely walk the property to determine, communicate and monitor items requiring attention.
10. Monitor maintenance activity to ensure that units are ready for occupancy in keeping with schedules and inventory requirements.

Experience

0-2 Years

Level

Executive

Education

Diploma