Counter Sales Associate Resume Samples

Counter Sales Associates provide customer service by assisting them with counter sales. The major tasks and responsibilities of these associates include receiving, researching and answering customer doubts with regards to account, rates, products and services offered, engage the counter customers and identify their needs, process orders and quote prices, take up orders and load into system, pull orders, communicate regarding product features and warranty policies, demonstrate knowledge of product and provide technical assistance, up selling by identifying related products or add-ons and participate in product promotion.

The most sought-after counter sales associate resume should demonstrate success in providing excellent customer service, sales order computer software knowledge, eclipse familiarity and knowledge of the company products/services. Eligible resumes make a display of a High School Diploma or GED for this job post.

Counter Sales Associate Resume

Headline : Energetic Counter Sales Associate with 6 plus years of experience and with strong analytical and interpersonal skills seeking an entry-level professional position in operations, sales or marketing where my tenacity, positive attitude, quick learning aptitude, and strong work ethic will help increase profits and promote growth.

Skills : Microsoft Office, Strong Interpersonal And Communication, Customer Service, Multi-Line Phone System

Description :

  • Providing the sales support and customer facing service at all Atlanta stores.
  • Generating and facilitating the orders, including upselling, to meet and exceed sales objectives.
  • Running the store operations during managers absence, including cycle counts and reporting.
  • Assisting with quarterly zone manager checklist and monthly sox compliance testing.
  • Using SAP and SNACC systems daily for order processing and inventory management.
  • Contributed to the success of the 2012 store of the year in Alpharetta, GA.
  • Writing invoices and received payments on POS system for heating and a/c equipment, parts, and supplies.
  • Demonstrated great interpersonal skills by dealing with direct public contact with customers on a daily basis.
  • Computer skills used to process orders and complete inventory control.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Business Administration

Counter Sales Associate I Resume

Summary : Extremely talented and versatile Counter Sales Associate I with 13 plus years of experience in the Automotives domain, offering progressive background and skills in clerical duties, file management, Heavy Data Entry, Internet research, and customer service. Ability to learn Data Entry Software quickly. Outstanding interpersonal communication skills. Quickly establish rapport with staff members and executives.

Skills : Heavy Data Entry,10 Key, Administrative Support, Human Resource Functions, General office Records Management, Problem Identification & Resolution.

Description :

  • Assisting the customers with selecting and identifying parts needed for a project.
  • Giving the technical advice on how to fix vehicle/equipment issues and recommend parts and tool required.
  • Pulling the parts from stock and order any parts not found from various distribution centers in the U.S.
  • Providing the advice to customers about the right type of parts that they need.
  • Quoting the prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates.
  • Responsible for crediting accounts for returns, damaged goods, defective items, etc.
  • Responsible for supervising and ensuring orders are accurately gathered and staged by associates of the will call counter for customer pick up.
  • Preparing the sales contracts and accepting the payment through cash, checks and credit card.
  • Providing customers with an accurate quote of material for any upcoming projects.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
College


Junior Counter Sales Associate Resume

Objective : Junior Counter Sales Associate with 2 plus years of experience is seeking to obtain a position where I can work towards a career and utilize my skills to add value and be part of a professional team.

Skills : Telephone, Customer Service, Training, Scheduling, Painting, Inventory Control

Description :

  • Developing professional relationships with customers. Assisting customers and determining the order needs, invoice orders properly.
  • Managing the deliveries, preparing the paperwork and assisting in loading orders.
  • Organizing the warehouse equipment and keeping all storage areas clean and the counter neat and professional.
  • Answering the incoming phone calls, making outbound phone calls and email potential clients information about sales, promotions, etc.
  • Opening and closing the store following those procedures, running daily reports and posting the end of day paperwork.
  • Providing the added value and upsold customers by offering additional services or warranties on purchases.
  • Researching online for customer inquiries of product information and specifications.
  • Assisting the customers with the selection of components providing technical support, pricing, terms, and availability information.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School

Sr. Counter Sales Associate Resume

Summary : Hardworking, highly energetic, self-motivated, purpose-driven Sr. Counter Sales Associate with 8 plus years of experience in Counter Sales who consistently exceeded revenue goals. Possess exceptional interpersonal communication and leadership skills. Motivated to generate and increase sales exponentially, while delivering top notch customer service.

Skills : Exceptional interpersonal skills, Strong sales-closer, organized and meticulous, Clear and articulate phone manner, Cheerful and energetic, Flexible schedule, Excellent time management.

Description :

  • Consistently rented 30-40 cars daily while providing excellent customer service which I had to effectively reduce customer complaints by first contact resolution.
  • Ensuring that the clients ware fully aware of all the different benefits that the vehicles.
  • Providing maps and clear directions for clients in order to facilitate the timely service.
  • Ordering and assisting customers in locating material both stocked locally and through other.
  • Discussing the type, quality, and the number of merchandise required for purchase.
  • Knowledge of the inventory and being able to ask probing questions to help diagnose issues and make recommendations on necessary parts of the car.
  • Processing both phone and walk in requests for quotations thru order fulfillment.
  • Processing any changes, adjustments, returns or cancellations to existing orders in compliance with company policies.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Business Administration


Senior Counter Sales Associate Resume

Summary : Results-driven Senior Counter Sales Associate with 7 plus years of experience in counter sales, logistics, quality control and process improvements. Demonstrated ability in managing discrepancies efficiently, reducing costs and increasing revenues. Proven skill in negotiating with vendors and increasing production with existing staff. Maintaining excellent customer satisfaction with existing customers as well as generating new business.

Skills : Strong Leader, Strategic Planning, Results-Oriented, Deadline-driven, Excellent Written And Oral Communication, OSHA Regulatory Knowledge, Forklift, Certified Process Improvements, Quality Assurance, Microsoft Office, Trilogy And WMS Problem Analysis And Resolution, Exceptional Computer Troubleshooting

Description :

  • Performing sales to incoming contractors as well as homeowners. Keying of orders with a high degree of accuracy, as well as scheduling.
  • Ordering for delivery to customers/job sites. Implementing best practices in ensuring excellent customer service.
  • Using advanced inventory/product knowledge in driving sales, meeting sales goals, while also exceeding expectations in gross profit percentage goals.
  • Training the new associates in order to further develop a strong knowledgeable and competent sales force.
  • Consistently maintaining one of the highest gross profit percentages through-out the sales force.
  • Discussing the use and features of various parts, based on knowledge of machines or equipment.
  • Maintaining the ownership of the customer's complete order being able to answer or obtain answers to any questions that may arise.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
College

Counter Sales Associate II Resume

Summary : Counter Sales Associate II with 17 plus years of experience in counter sales seeking to secure a position with a renowned organization with a fast-paced environment that will bring about a lasting relationship in the field of administration.

Skills : Bilingual, Microsoft Word, Microsoft Excel, Microsoft Outlook, Customer Service, Fax machine, Copy machine, Filing, Organized, Data Entry, Multi-tasking, Dedicated, Conscientious, Confidentiality, Detail-Oriented, Self-Starter, Communicator, Problem Solver, Team Player.

Description :

  • Responsible for maintaining stores inventory, pricing, stocking, and retailing of plumbing products shipping and delivery.
  • Part of quality and assurance team that takes care of materials for delivery.
  • Negotiating the prices, discount terms and transportation arrangements for merchandise.
  • Conferring with the sales and purchasing personnel to obtain information about customer needs and preferences.
  • Determining the replacement parts required, according to inspections of old parts, customer requests, or customers descriptions of malfunctions.
  • Maintaining the company files of quotes, active orders and conduct posting activity in support of company accounting requirements.
  • Dealt with various customers all day, multi-tasking between assisting customers to stock, supporting fellow salesmen, and deliveries.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Associates

Counter Sales Associate Resume

Objective : Counter Sales Associate with 3 plus years of experience in the counter sales is looking to pursue an exciting career in industrial parts and customer service.

Skills : Bilingual, Communication, Ability To Work Under Pressure, Decision Making, Self-motivated, Adaptability, Mathematics, Team Work.

Description :

  • Reading the catalogs, microfiche viewers, or computer displays in order to determine replacement part.
  • Using the excellent mathematical skills and product knowledge to help customers assess their needs and answer questions.
  • Utilizing the strong problem-solving ability, follow through, and perseverance to ensure customer project success.
  • Demonstrating the attention to detail in performing bookkeeping, inventory, and ordering.
  • Maintaining company standards the sales showroom physical layout and appearance to include literature, displays, and stocked items.
  • Working with the team of people in a warehouse environment in cross-functional roles to include receiving, order picking and inventory maintenance.
  • Coordinating the delivery and checking in of freight in an organized, timely manner utilizing forklift and pallet jacks.
  • Following the procedures for identification and recording of discrepancies, miss-ships and damage.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
College

Counter Sales Associate Resume

Headline : Counter Sales Associate with 6 years of experience is seeking to acquire a position at your company where I can apply my personal knowledge and tools as well as learn as much as I can to advance in my career and personal endeavors.

Skills : Operations, Operations Management, Process Improvement, Project Management, Quality Control

Description :

  • Great abilities in motivating customer sales associates to provide great customer service to help customers love where they live.
  • Supervised the work of four team members, offering constructive feedback on their work performance.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at daily morning meetings.
  • Responsible for maintaining a monthly sales budget between $10,000 and $15,000.
  • Partnered successfully with flooring and lighting departments to construct a quote for material for all major projects like bathroom remodeling, kitchen remodeling, etc.
  • Coordinated lunch breaks between customer service associates during times of a high volume of customers.
  • Trained the customer sale associates of new products and upcoming sale events to ensure great quality service for customers.
  • Planned and constructed a display for any upcoming sale events with department associates.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Counter Sales Associate Resume

Objective : Counter Sales Associate with 2 plus years of experience is seeking a position in a customer service environment with the ultimate goal of gaining a management position.

Skills : Microsoft Word, Microsoft Excel, Counter Sales, Computer Use, Customer Service, Forklift Operator, Field Mechanic

Description :

  • Operating the computer/cash register utilizing the database of customers and equipment, scheduling, payments, invoices.
  • Performing sales transactions by cash, credit, pos, and charge account, maintaining equipment.
  • Answering the customer's questions about merchandise and advise customers on merchandise selection.
  • Stamping, attaching or changing the price tags on merchandise, referring to price list.
  • Stocking the shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Comparing the merchandise invoices to items actually received to ensure that shipments are correct.
  • Itemizing and total customer merchandise selection at checkout counter, using the cash register and accepting the cash or charge card for purchases.
  • Assisting with running the branch including ordering product, managing clients, and processing of paperwork and customer orders.
  • Making frequent sales calls and deliveries to customers and is tasked with attending to client needs and maintaining a relationship with the customer.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS

Counter Sales Associate Resume

Summary : Counter Sales Associate with 8 plus years of experience is seeking to obtain a career opportunity in Supply Chain and Logistics Department employing my communication, organizational, and leadership skills. Contribute to and increase the company's value to suppliers and customers.

Skills : Continuous Improvement, CPR, And First Aid, Inventory, SAP Software, Up-Selling Product, Warehouse Management, Typing 45 WPM, Outbound Product Sells Calls, Call Center, Inventory Control, Forklift Operator, Sales, Computer Hardware, Merchandising, Retail Sales, Supply Chain Management, Logistics

Description :

  • Expediting the electrical products to contractors, completing the daily requirements to fill customer orders accurately and quickly.
  • Taking and writing up orders to meet the needs of the customer using excellent communication skills.
  • Ensuring that product is delivered to various construction sites throughout the Phoenix area.
  • Shipping and receiving, receiving and ship products on a daily basis while processing orders and maintaining inventory control. Completing cycle counts and processing invoices.
  • Enhancing the customer experience by greeting customers and preparing parts orders to expedite store visits.
  • Providing technical assistance and customer service to both phone and walk-in customers. 
  • Promoting the entire line of products and programs in addition to selling the branch’s services in an effort to increase sales and increase market penetration.
  • Having direct contact with the customer, as well as have a neat appearance.
  • Operating multiple forklifts with necessary attachments, equipment handling, receive truck shipments.
  • Highly regarded for consistently achieving superior sales results through leadership, planning, and effective implementation.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
BA