Customer Service Ambassador Resume Samples

A Customer Service Ambassador acts as the face of the company or brand and works in the customer service role often assisting customers and promoting their marketing campaigns. While the actual duties are determined by the type and industry, the following are certain core duties listed on the Customer Service Ambassador Resume – working for key customer accounts and enlightening them about prevailing products/services, and new products; educating customers and retailers about the products, creating a website and social media content to drive brand awareness among customers and to attract new customers; building rapport with customers and vendors; monitoring customer feedback and escalating complaints to the marketing department, and maintaining a positive image of the brand at all times.

To act as the face and voice of the company, and to excel in this role, the professional should have excellent communication and networking skills, and have a strong presence on social media. Prior work experience is strongly desired and knowledge of sales and marketing principles is also needed. The ability to travel and a friendly approach to work are also vital assets. Customer Brand Ambassadors typically hold a high school diploma or GED, while many have earned a degree in marketing, business, or communications. A good amount of work experience and familiarity with the products and services that are being assigned for promotion is as well crucial.

 

Customer Service Ambassador Resume example

Customer Service Ambassador Resume

Objective : To obtain a part-time Customer Service Ambassador position that will utilize my professional& personal skills, Promoting and made sales in an organic and all natural food store, Working with team members to create a happy and helpful atmosphere, Preforming butcher duties, worked with speciality teas, imported cheeses and sliced meats.

Skills : AutoCAD, Sales Consulting, Leadership Training, Manual Drafting, Knowledge of various interior design concepts and technology, Working knowledge of Microsoft office software.

Description :

    1. Responsible for maintaining services to guest including automotive, transportation, baggage handling, working directly with the guest population, and maintaining a secure environment.
    2. Independent responsible for check-ins and check-outs including storage and security of luggage.
    3. Introduced a formalized logbook system for accurate logging and monitoring of check-ins and check-outs.
    4. Participated in the training of newly hired Bellmen and direct their activities.
    5. Coordinated and managed timely guest arrivals and departures through extensive communication by email and telephone.
    6. Liaison-ed between the Company's transportation services and hotel guests.
    7. Investigated instances of misplaced luggage and resolve complaints, providing excellent service to guests.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Business Management


Customer Service Ambassador Resume

Objective : Experienced Customer Service Ambassador professional accomplished in conflict resolution and associate training. Effective in face to face, online and telephone interactions across many industries. 

Skills : Computer Skills, Customer Service, Community Outreach, Administrative Support, Administrative , Event Coordinator.

Description :

    1. Cross trained to provide administrative support to General Services Department and customer service to the Durham County Health and Human Services Department.
    2. Organised and maintained a new system for warehouse inventory files, maintain labeling system on each stock item, updates the database as items change or new materials received.
    3. Set-up and maintained office files, using computer applications that include the use of electronic mail, Microsoft Office 2013, Spreadsheets, PowerPoint.
    4. Maintained office equipment, assist with billing and invoices, generate work orders for building maintenance County wide.
    5. Informed the public with understanding departmental policies and procedures as it relates to services being provided by the Department of General Services: grounds dept., solid waste dept., building department.
    6. Managed a high volume of patrons with directions to various clinics and social services departments in the health and human building.
    7. Provided courteous, high-quality service to members of the public by responding to requests for service to the social services department, and public health clinics.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certificate In Paralegal


Customer Service Ambassador Resume

Headline : A proven Customer Service Ambassador with a record of consistent success in the implementation and application of various administrative and technical support for customers and staff. Always on schedule and within 90% adherence rate, detail oriented, able to prioritize and handle multiple tasks, possessing communication skills that achieve maximum process efficiency and customer satisfaction.

Skills : Customer Service, Microsoft, Computer , Medical Terminology, Typing.

Description :

    1. Assisted internal representatives with claim, benefit and eligibility questions.
    2. Called other departments for assistance when needed.
    3. Provided feedback to supervisors and trainers for additional coaching or trainings.
    4. Assisted in any other area that may need assistance.
    5. Provided exceptional customer service to a variety of callers including, but not limited to, members, agents, lawyers, and providers via incoming calls, emails and faxes.
    6. Provided information about services / programs using several computer programs, to retrieve and input data into accounts.
    7. Handled difficult customers by maintaining a very high level of professionalism and respect for the person I am speaking with.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
Diploma

Customer Service Ambassador Resume

Summary : High-energy Customer Service Ambassador professional with over 10 successful years of providing quality customer service support to people from all over the world. Extensive experience conferring with customers by telephone, e-mail, and in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Skills : Basic Computer, Inventory Control, Legal Drivers License.

Description :

    1. Provided safe, efficient, and quality transportation service to customers.
    2. Transported customers by operating any type of revenue vehicle during regularly scheduled routes and special service routes while observing route time schedules, safety rules and regulations, and State and municipal traffic laws.
    3. Provided exceptional customer service by responding to customer inquiries and assisting customers with various routing information.
    4. Operated the fare collection equipment for customers boarding and exiting the revenue vehicle.
    5. Called stops to ensure customers are aware of stops along route.
    6. Administered RTA policy and procedures in special circumstances (e.g., service interruption, emergencies, etc.).
    7. Strictly adhered to privacy HIPPA rules and regulations as well as with numerous Federal, State and other regulations and other third-party insurance plans.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Early Childhood Education

Customer Service Ambassador Resume

Headline : Customer Service Ambassador with 6 years of experience in Assisting with a variety of management initiatives, such as, but not limited to the review and edit of documents, reports, workload analysis, budget data, statements of work, corrective actions, and programs requirements, Assisting in the preparation of high level and/or confidential management services, including personnel, functions, and budget reports.

Skills : MS Office, Customer Service, Monitoring Skills.

Description :

    1. Worked as an office worker.
    2. Responsible for logging in and out guests keys upon arrival and departure.
    3. Maintained the upkeep and organization of guest's keys during their visit.
    4. Worked as a valet attendant.
    5. Responsible for greeting guests and writing valet tickets, and for monitoring un-parked vehicles.
    6. Trained new employees to Eldorado's standard for parking and retrieving cars in the proper method.
    7. Parked and retrieved guest vehicles upon their request.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Customer Service Ambassador Resume

Objective : Customer Service Ambassador driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Friendly sales associate adept at working in diverse retail and customer service environments. Exceptional communication skills Quick learner Excellent interpersonal skills Superior time management Exceptional attention to detail Analytical thinker.

Skills : MS Office, Computer, Customer Service, Detail Oriented, Data Entry.

Description :

    1. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
    2. Asked open-ended questions to assess customer needs.
    3. Answer an average of 100+ calls per day by addressing customer inquiries, solving problems and providing new product information.
    4. Answered product questions with up-to-date knowledge of sales and store promotions.
    5. Developed reputation as an efficient service provider with high levels of accuracy.
    6. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
    7. Worked very closely with co-workers and other departments within the company.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
GED

Customer Service Ambassador Resume

Objective : Customer Service Ambassador with 4 years of experience in Serving as customer service ambassador to the public and internal customers; representing the division with responsive customer-centric service, Communicating services with significant interpersonal skills, tact, and diplomacy, Managing administrative operations and meetings and transcribes proceedings.

Skills : Limited Abilities In Spanish, Experienced In A Bilingual Environment, Trained And Certified By The IRS In Handing Sensitive And Secure Taxpayer Information.

Description :

    1. Explained insurance policies to members.
    2. Responsible for educating members about claims, benefits and other vital information about their coverage.
    3. Worked directly with health care providers and coders to ensure claims process correctly.
    4. Met or exceeded all metrics used to monitor job performance.
    5. Awarded for outstanding customer service, featured by our sales department for demonstrating Regence customer service to prospective clients.
    6. Promoted to a Resource Desk role.
    7. Responsible for handling escalated members and complex issues.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BA

Customer Service Ambassador Resume

Objective : Customer Service Ambassador with 3 years of experience in Performing administrative duties as required to ensure the office is functioning effectively and efficiently, Managing office files, communications, travel, and training, Providing expert administrative oversight, review, and editing of all written publications and other documents.

Skills : Visual Merchandising, Communications, Microsoft Office, Merchandising, Sharepoint, Strategic Planning, Stocking, Customer Service, Closing, Training, Teamwork.

Description :

    1. Answered phones for the Patient Information Desk Customer Service Office and Operating Room during which I resolve or triage customer complaints and/or compliments directing patients, families and calls to the appropriate personnel.
    2. Facilitated the arrival and departure of hotel guests and provide personal accommodations and services for the duration of their stay.
    3. Supervised and directed departmental resources to achieve daily, monthly and yearly goals.
    4. Accommodated guest needs and coordinate efforts among various departments Supervise the safe handling and storage of high dollar and valuable personal items of hotel guests.
    5. Gathered information from individuals to assure patrons are directed to the correct department or clinic.
    6. Refereed patrons to other agencies and organisation upon evaluating patron's needs.
    7. Utilised an extensive background in Four Star, Four Diamond hotels, providing excellence in guest services.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Arts In Sociology

Customer Service Ambassador Resume

Headline : Self-starter, team player, goal-oriented, willing to travel Attention to detail, accuracy, and deadlines Strong communication, problem-solving, and customer service skills, Providing support for customers and staff, Improving the quality of customer experiences through caring customer service and accurate data entry.

Skills : Microsoft Office, Mechanically Inclined, Maintenance And General Upkeep, Leadership , Hiring And Firing Experience, Customer Service , Event Planning.

Description :

    1. Adapted to the moment, drawing on a wealth of technical know-how, troubleshooting and customer service skills are absolutely necessary to reach an outcome that is beneficial to both the customer and the company.
    2. Rated highest quality of work on the Community Outreach team with a score of 98%.
    3. Managed customer relationships service and operational development for over 500 McDonald's and Kentucky Fried Chicken locations in the Northern California Region.
    4. Provided mentoring and training to associates.
    5. Determined current sales data for managers during store visits.
    6. Handled the cash drawer Maintained a clean work space.
    7. Maintained a calm work place. 
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
GED

Customer Service Ambassador Resume

Objective : Highly motivated, goal oriented business graduate looking for experience in operations management, Maintaining personal relationships with each patron to gain lifelong customers, Maintaining up-to-date knowledge on and accurately processed returns and exchanges.

Skills : Microsoft Office, Finance,  Accounting, Management, Administrative Assistant, Customer Service, Call Center.

Description :

    1. Started working for this non-profit organization while maintaining a 15 credit hour schedule as a Sophomore in college.
    2. Oversaw every sale that occurred at my designated venue and made sure that the registers were correctly balanced on a day-to-day basis.
    3. Handled guests concerns until conflict was eventually resolved.
    4. Promoted good business practice and made sure that everyone's experience at the zoo was the best experience possible.
    5. Received a WILD card multiple times.
    6. Greeted incoming and outgoing customers Assisted customers with .
    7. Maintained personal relationships with each patron to gain lifelong customers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Arts