Store Sales Manager Resume Samples

Description :

1. Managed and Coordinated Shipments for over 72,000 pieces of Vanity store supplies and merchandise valued over $2.3M.
2. Created Shipment Demand records in SAP for required Purchase orders Reconciled sales totals and ensured accuracy of deposits on a daily basis.
3. Efficiently managed retail sale product display and assisted with customer fulfillment to ensure satisfaction; improved sales by maintaining appropriate inventory and advising customers about store promotions; advised staff and management about potential inventory issues.
4. Strategic-relationship/partnership-building skills -- Built partnerships with customers by listening attentively, solving problems creatively, and using tact and diplomacy to find common ground and achieve win-win outcomes.
5. Shipment Documentation and Labeling - Prepared and assured that all shipment documentation and labeling was complete and accurate to reflect the requirements and terms as specified for the shipment.
6. Prepare, Pack and Load for Transportation - Oversaw the physical preparation, packing and loading of defective merchandise onto transport equipment within the Division of Responsibility.
7. Promoted to store manager from assistant because of excellent performance record.

Experience

2-5 Years

Level

Junior

Education

High School Diploma

Description :

1. Supervised staff, created a positive environment and ensured customer satisfaction and proper branch operation.
2. Exhibited a hands-on approach and was committed to the expansion and success of a day-to-day business by implementing sales strategies that increased productivity and enabled sales targets achievement.
3. Handled all cash in and out of the branch, balanced vault and checked cash-on-hand.
4. Set production goals for all consumer loans, checking, and savings deposit growth.
5. Increased deposit growth by expanding consumer loans, checking and savings deposits with monthly sales on interest rates, or offering .25% bump on a deposit account over a competitor's interest rate.
6. Built strong customer relationships by coaching and mentoring all employees on greeting customer by name, making a customer feel like part of the branch family, resulting in increased deposit growth and better communications between customer and staff.
7. The engaged local chamber of commerce and improved bank's community involvement on the local level, allowing for the introduction of additional services to customers, for example, wealth strategies and financial budgeting.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Responsible for providing leadership and guidance in an environment focused on customer satisfaction, maximum productivity, and profitability.
2. Maintains store staff by recruiting, selecting, orienting, and training employees.
3. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
4. Protects employees and customers by providing a safe and clean store environment Direct and execute all visual directives to company standards within a scheduled time frame and allotted payroll budget.
5. Achieve predetermined financial budgets to include payroll management.
6. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
7. Contributes to team effort by accomplishing related results as needed.
8. Communicates clear expectations, holding the store team accountable for achieving all brand standards.

Experience

2-5 Years

Level

Executive

Education

Bachelor Of Arts

Description :

1. Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
2. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
3. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
4. Ensures availability of merchandise and services by approving contracts; maintaining inventories.
5. Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
6. Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
7. Maintains the stability and reputation of the store by complying with legal requirements.

Experience

2-5 Years

Level

Executive

Education

Sales Management

Description :

1. Provide direct supervision, coaching, training, development, and performance management of 5+ supervisors and 50+ associates.
2. Share accountability with other store leadership to develop talent and build a sales culture where employees clearly understand what is expected to deliver business results.
3. Deliver on all aspects of the sales experience through all touch-points with Best Buy inside and outside of the store (eg. online services, delivery/installation, solutions, etc.).
4. Drive positive outcomes of key sales indicators in support of Revenue, Margin, and NOP goals.
5. Integrate partnerships and 3rd party programs specific to sales, training, and customer-facing initiatives to ensure a seamless experience.
6. Engage customers using selling skills to build complex, connected solutions while maintaining a balance of high velocity and high service.
7. Motivate, coach, recognize, and performance manages employees to reach their full potential.

Experience

7-10 Years

Level

Management

Education

Information Technology

Description :

1. Managed a specialty retail store with annual sales of $600,000.
2. Hired, trained, supervised, disciplined and rewarded a staff of 6-15.
3. Conducted annual performance appraisals for all staff members.
4. Achieved personal and store sales goals while providing superior customer service.
5. Responsible for the accomplishment of specific financial goals including orderable supplies and inventory.
6. Directed and supported store associates in the implementation and maintenance of customer service, operational, merchandising, human resources and visual presentation policies and procedures.
7. Recruited, interviewed, hired all staff, maintaining core staff for an average of three years. 
8. Reduced store shrink by 1 %.

Experience

2-5 Years

Level

Junior

Education

Bachelor Of Arts

Description :

1. Managed all operations including sales, service, staff supervision, staff scheduling, store openings, and closing activities, reconciling receipts, banking, and inventory.
2. Increased associates sales 58% by creating and implementing motivation incentives.
3. Consistently maintained goal performance by reaching 100-115% of a monthly quota and year over year performance.
4. Developed and implemented business-to-business partnership plans within the community that increased store sales by approximately 26%.
5. Assisted in the development of performance goals and sales targets.
6. Held fundraising events to help support the local less fortunate youth and families in the area.
7. Multi-level manager for 8 additional locations along with 286 stores that were involved with our Culture of Good Program to help the community.
8. Assessed training needs and coordinated training.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
2. Secures merchandise by implementing security systems and measures.
3. Protects employees and customers by providing a safe and clean store environment.
4. Maintains the stability and reputation of the store by complying with legal requirements.
5. Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
6. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
7. Maintains operations by initiating, coordinating, and enforcing the program, operational, and personnel policies and procedures.
8. Contributes to team effort by accomplishing related results as needed.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Ensuring that all company policies, procedures, practices, and expectations are adhered to and met.
2. Developing contingency plans to ensure achievement of business goals and results, for example, credit applications, sales plan, and promotional goals.
3. Training, developing and coaching a team to create a customer-driven environment focused on building brand loyalty and customers for life.
4. Timely execution of floorset guides, maintenance of the store's product presentation and visual standards to maximize sales opportunities.
5. Identifying staffing opportunities by networking, attracting, recruiting and retaining top talent.
6. In addition, identifying succession opportunities with associates who demonstrate the ability and willingness to progress towards the next level of advancement.
7. Screening potential management candidates for stores within the surrounding area.

Experience

7-10 Years

Level

Consultant

Education

Bachelor Of Arts

Description :

1. Manage daily operations of the retail location, including inventory, ordering supplies, transfers, receiving orders, scheduling, controlling loss and budget.
2. Supervise the execution of store merchandising and in-store promotions.
3. Prepare reports of employee accountability and conduct appropriate development sessions.
4. Interview, hire and train quality salespeople as well as completion of all necessary paperwork.
5. Provide high levels of customer service while meeting store and individual sales goals.
6. Promoted to Store Manager from Assistant because of excellent performance record.
7. Obtained and maintained #1/12 ranking in the district and #6/300 ranking in the company during store manager absence Hired as a temporary holiday store manager and recruited for first open permanent position.
8. Maintained all necessary controls during temporary store opening.

Experience

2-5 Years

Level

Junior

Education

Bachelor Of Science

Description :

1. Developing, Motivate, Mentor, and Enhance Behaviors of Sales Staff for High Volume Store with 160+ employees.
2. Employee Performance Building Relationships with Customers and Employees Coaching and Driving Sales through selected Captained Categories within and outside the store: Credit, PSE, Epp, Bolpuis, Pro, Installed Sales, and SOS Sales.
3. Driving add-on sales to raise average ticket per Customer using the IMPACT Model.
4. Drive Sales, Margin, and Close Rates Work closely with PSE and PRO Staff to Build Relationships with Business Customers and Home Sales outside of the store.
5. Conduct Sales Meeting with Various Management and Sales Staff within the store.
6. Responsible for hiring Sales Staff and Training/Development.
7. Provide high levels of customer service while meeting store and individual sales goals.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Manage the daily operations of a retail store and motivate sales associates to provide outstanding customer service.
2. Responsible for growing total store sales and profits; tracking and analyzing store financial performance against targets.
3. Collaborate with District Manager to develop action plans to generate additional guest counts, increase revenues, control expenses and maximize profits.
4. Review the store environment and key business indicators to identify problems, concerns, and areas for improvement.
5. Ensure compliance with regulations such as fuel safety, age-restricted sales, employee safety, and employment law.
6. Maintain ownership for store financial performance by reviewing the Profit and Loss (P&L) statement to identify trends, problems and growth opportunities within the store.
7. Training of all new hires into the district.

Experience

7-10 Years

Level

Management

Education

Certification In Food Service

Description :

1. Conducted performance evaluations on Assistant Store Sales Mangers and Sales Associates.
2. Assisted and trained employees to carry out assigned duties.
3. Responsible for budgets and approved budget expenditures, employee commissions, daily deposits, and inventory.
4. Directed and coordinated activities involving sales of manufactured products, services, or other subjects of sale.
5. Conferred with potential customers regarding equipment needs and advised customers on types of equipment to purchase.
6. Assisted in the conducting of training Sales Associates to equip them with the knowledge, principles, and strategies of performing excellent sales and customer service techniques.
7. Performed daily sales meetings to target new sales and evaluate existing accounts for future promotions, discounts, upgrades, new equipment, and accessories.

Experience

7-10 Years

Level

Management

Education

Bachelor Of Science

Description :

1. Managed the daily financial and staff functions of a retail store.
2. Managed store operational requirements by scheduling and assigning employees; following up on work results.
3. Maintains store staff by recruiting, selecting, orienting, and training employees.
4. Achieved financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
5. Identified current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
6. Ensured availability of merchandise and services by approving contracts; maintaining inventories.
7. Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.

Experience

7-10 Years

Level

Management

Education

High School Diploma

Description :

1. Responsible for processing sales transaction documents.
2. Tasks included direct communication and coordination with customers to process cash and check transactions, credit card transactions, and customer returns and exchanges.
3. Responsible for daily shipping and receiving corporate and vendor shipments.
4. Daily tasks include verifying outside vendor and store transfer merchandise, identifying and replenishment of merchandise overages and shortages.
5. Identified, reported, and determined the disposition of in-store merchandise damages.
6. Initiated documentation and computer transactions so that correct inventory levels were reflected.
7. Prepared stock deficiency reports and provided disposition instructions to subordinates when defective merchandise was received.

Experience

2-5 Years

Level

Junior

Education

High School Diploma