Data Services Manager Resume Samples

A Data Services Manager is accountable for the key reporting solutions and database management. The job description entails managing the team of developers, and DBA’s to enhance, support, and improve the provision of data to reporting applications. Typical work activities listed on the Data Services Manager Resume are – developing, and maintaining reports for major applications, developing and maintaining the provision of data, designing and maintaining databases for the organization, performing routine system operations and maintenance activities; and improving the provision of data and reports through projects and business.

The ideal candidate for this role should have strong team management experience, and also have a strong database background with experience in SQL, SAP BW is highly desirable. A good understanding of data modeling is also essential. A relevant degree is commonplace among job applicants.

Data Services Manager Resume example

Data Services Manager Resume

Objective : Data Services Manager with 3+ years of experience in Conducting and communicate the results of Investigations to our internal teams to enhance understanding and support continuous program improvement Identify anti-fraud control enhancement opportunities in collaboration with Alight's Data Analytics, Technology, and Investigations teams.

Skills : Microsoft Office, SQL, TFS, Sharepoint.

Description :

    1. Managed projects and staff within a unique care management service provider.
    2. Defined and executed data-specific strategies and objectives to efficiently maximize client service implementations and positioning data architecture for enhancement, security, and scalability.
    3. Managed architecture, development, design, and delivery of end-to-end data solutions.
    4. Led cross-function teams through specification review, development, testing, and launch.
    5. Provided thorough documentation of all practices and processes to maintain core functionality and client customization practices.
    6. Managed critical multi-platform enterprise servers, databases, and third-party integrated systems.
    7. Audited various incoming ETL processes from third-party providers to ensure conformity and relevance to core system requirements and validation of outgoing measures.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
B.S. In Pharmacology


Data Services Manager Resume

Summary : To obtain a Data Services Manager position which offers a variety of duties with increasing responsibilities, training opportunities, and professional career advancements.

Skills : MS SQLServer, Excel.

Description :

    1. Responsible and 100% accountable for proactively coordinating and managing data lifecycle support for clients and service commitments necessary to exceed client expectations by providing a single point of contact from receipt of order through successful delivery: provide data aftermarket ordering and service support.
    2. Provided a single point of contact and follow data order from receipt of order through successful delivery, which may include accessing multiple client systems in accordance with policies and procedures.
    3. Received data order requests from customers and validate the accuracy of the information provided.
    4. Completed necessary ordering screens through access to client's ordering system, which includes submitting the order electronically for completion.
    5. Retrieved report from previous day's orders to verify accuracy and completeness of order information by accessing multiple systems and researching and resolving all missing order information.
    6. Completed customer status calls at various milestones (touchpoints) throughout the order lifecycle to ensure that the order is completed with the required time frame.
    7. Continously monitored orders throughout the order lifecycle to identify any obstacles to successful, timely fulfillment.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
MS


Data Services Manager Resume

Summary : Project development, marketing and superior analytical and customer service abilities Strong organizational skills along with excellent verbal and written presentation skills 20+ years of experience of managing, facilitating and training focusing on customer relationship management in a variety of environments.

Skills : Software : Microsoft Office, 4D, InDesign, Photoshop,.

Description :

    1. Responsible for timely & successful lifecycle implementation & completion of multiple new, pending, trouble and backlogged T1 Low Speed Data Circuit orders for AT&T.
    2. Accurated entry, review, management and continuous status updates of orders to Provisioning center, customer, business partners and management team.
    3. Identified obstacles to successful order fulfillment, initiated 1st-4th level escalation issues to management & Provisioning Team.
    4. Closed contact with Customers, Business Partners, Sales, Provisioning Center, Field Technicians and Management Team throughout lifecycle of pending, backlog, troubled and completed orders.
    5. Followed Service Level Agreement Timelines and business process adherence for framework of orders.
    6. Taken appropriate steps to resolve such obstacles in order to achieve successful, timely fulfillment, which may include escalating the issue to supplier's provisioning departments or internal management.
    7. Presented a positive level of professionalism with customers at all times.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
GED

Data Services Manager Resume

Summary : Currently seeking a challenging position within customer service/administrative with a solid company in which I can excel daily within my functions and responsibilities by making valuable contributions to the culture and overall success of the organization. Am an accomplished, articulate, organized leader with over ten years of customer service/administrative experience.

Skills : Typing 55 Wpm, Data Entry, Microsoft Office Suite, AS400, Oracle.

Description :

    1. Processed private line service orders.
    2. Daily multi-tasked orders to completion through national provisioning centers, conference calls and spreadsheets.
    3. Troubleshoot customer's problems by coordinating with senior and escalation management.
    4. Tracked customer inventory and review billing after completion of orders.
    5. Maintained a balance between department, sales and customer goals to ensure optimization with respect to resources, time schedules, and expenses.
    6. Provided client specific customized reporting via ad-hoc web interface integrations and database extraction methodologies.
    7. Provided Quality Assurance test plans and associated schedules, performing implementation testing and capacity planning.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma

Data Services Manager Resume

Headline : Skills Planning Audits Archiving Highly Organized Inventory Management Research & Archiving Contract Negotiation Resource Management Employee Management Leadership & Training Workflow Management Project Coordination Customer Service Relationship Management Problem Resolution Social Media Management Intuitive Innovative Audio Editing Bookkeeping.

Skills : Planning Skills, Management Skills.

Description :

    1. Managed data entry and customer service staff providing ongoing coaching, feedback, and skills development.
    2. Responsible for motivating and developing team members and providing high levels of customer service to all Partners and constituents.
    3. Planned and developed ongoing training for data entry/customer service representatives establishing clear and measurable goals for the department and ensuring compliance with policies and procedures Manage departmental workflow to ensure quality service by identifying changes in contact volume, response time and staffing needs.
    4. Continually assessed productivity levels to measure and project work volume, create metrics for reporting performance standards and identify areas for improvement.
    5. Developed open lines of communication with the staff to promote a strong Data Services team.
    6. Organized and prioritized workflow to ensure all data entry goals and objectives are consistently met for Lakewood.
    7. Designed electronic file systems and maintained electronic & paper files.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MS

Data Services Manager Resume

Objective : Data Services Manager professional with a background of increasingly responsible positions in telecommunications, networking management, design, product management, customer service, customer sales, and personnel management.

Skills : Excellent Written, Oral, And Customer Service.

Description :

    1. Managed operations of 25+ xDSL, ATM and Frame Relay specialists, Network Admins, and System Engineers.
    2. Maintained scheduling, evaluate job performance, and determine skill level placement for advancement and training.
    3. Worked with inter-departmental personnel to coordinate development projects, and customer relations.
    4. Responsible for management of multi-million dollar revenue generating network that includes IP, ATM, Frame Relay and VPN services.
    5. Networked elements include Cisco 25xx-65xx-75xx switches/routers, Lucent CBX 500/PSAX ATM switches, Copper Mountain and Paradyne DSLAM's as well as many other switches, bridges and hubs.
    6. Integrated FTTH technologies with Minerva Networks, Optical Solutions, and White Rock Technologies video head-end equipment.
    7. Used various programs to validate and verify order correctness.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
GED

Data Services Manager Resume

Summary : Highly qualified Data Services Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Management, PowerPoint, Legal Research, Data Entry, Bookkeeping, Government Relations.

Description :

    1. Communicated with clients as a single point of contact to coordinate and manage data life cycle support from receipt of order through completion.
    2. Provided data after market ordering and service support.
    3. Answered questions and explain information to clients.
    4. Provided backup support and assist where needed in the office.
    5. Daily productivity included the effective, timely management of 63 tickets.
    6. Provided backup to supervisor as needed.
    7. Coordinated with sales personnel and Project Managers to ensure timely completion of order requests.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science

Data Services Manager Resume

Headline : To establish a long-term career in a company where I may utilize my Data Services Manager professional skills and knowledge to be an effective Associate Program Manager and inspiration to those around me.

Skills : Outlook, Word, Excel, PowerPoint, Access, Software: Adobe.

Description :

    1. Organized files, developed spreadsheets, faxed reports & scanned documents.
    2. Planned meetings & prepared conference room.
    3. Developed, organized, updated, and performed freshman and transfered student orientations. 
    4. Designed and prepared presentation materials for use at orientation. 
    5. Coordinated recruiting process for undergraduate students, including distributing information, and meeting with prospective students and their families. 
    6. Offered customized tours to prospective students and their families. 
    7. Assisted with web and media development for the purpose of recruitment. 
                  Years of Experience
                  Experience
                  5-7 Years
                  Experience Level
                  Level
                  Executive
                  Education
                  Education
                  MS

                  Data Services Manager Resume

                  Objective : An experienced Data Services Manager professional with a unique combination of leadership, problem-solving, and technical experience and education wrapped together. Experienced System Administrator with a background in technical support, technical writing, network administration, installation of software and hardware equipment, technical training, troubleshooting, project management, and a liaison between technical and non-technical personnel (including customers, management, and executive leaders).

                  Skills : Troubleshooting, Windows, Windows 7, Windows XP, Microsoft Office, Technical Support, Mobile, Printers, Wireless, Operating Systems.

                  Description :

                    1. Represented PES programs at CAFLS and university recruitment events.
                    2. Met with departmental student groups (e.g. student clubs) minimally annually for feedback regarding recruitment and retention efforts.
                    3. Created master schedule of classes and labs for fall, spring, and seven sessions of summer school; prerequisite checks.
                    4. Requested logs, ensuring as few conflicts as possible. 
                    5. Maintained program and academic records for departmental undergraduate majors. 
                    6. Maintained up-to-date advising and transfer files. 
                    7. Worked with graduating undergraduate students to ensure all forms are complete, and coordinate exit interviews.
                      Years of Experience
                      Experience
                      2-5 Years
                      Experience Level
                      Level
                      Executive
                      Education
                      Education
                      GED

                      Data Services Manager Resume

                      Objective : Background includes channel development, management, developing, growth of geo-territories, and providing leadership for publicly traded and private companies. Consistently successful in identifying and capitalizing on market opportunities to build brand recognition, drive revenue growth, expand market penetration and win dominant market share for the enterprise.

                      Skills : Microsoft Office Suite, Blackboard.

                      Description :

                        1. Assisted faculty and staff with any student or curricula-associated paperwork (e.g. student forms), meeting/event planning, room identification/assignments as related to undergraduate activities.
                        2. Worked collaboratively to maintain an effective fraud prevention system that protects our clients' and customers' data while also ensuring a positive customer experience.
                        3. Consulted with business partners to ensure fraud prevention and detection controls are aligned to client and customer expectations and Alight's business strategy and priorities.
                        4. Assisted in adapting Alight's holistic anti-fraud strategy and controls to combat emerging and evolving threats
                        5. Ensured that processes and procedures for addressing alerts from our technical solutions for fraud prevention and detection are working as designed.
                        6. Served as a subject matter expert and trusted advisor on Alight's fraud prevention and detection controls and platforms to both internal teams and external stakeholders.
                        7. Developed and provided content and updates to the business on program status and enhancements as they are released.
                                        Years of Experience
                                        Experience
                                        2-5 Years
                                        Experience Level
                                        Level
                                        Junior
                                        Education
                                        Education
                                        MS