Dental Practice Manager Resume Samples

A Dental Practice Manager works for the dental office or clinic and undertakes the crucial role of overseeing the day-to-day operations of a dental office. While the actual duties and responsibilities are dependent on the specific field, several core duties are common and are seen listed on the Dental Practice Manager Resume as – managing administrative tasks such as scheduling appointments, coordinating patient care, handling billing and insurance matters, supervising the support staff, ensuring smooth and efficient workflow, managing the office budget, procuring necessary supplies and equipment, handling compliance with healthcare regulations, and fostering a positive patient experience, and maintaining a well-organized and efficient practice.

Hiring employers prefer to hire those possessing the following skills – strong organizational and leadership skills, attention to detail, the ability to multitask, a good understanding of dental office software, and knowledge of dental terminology, and procedures. Education requirements vary, but most Dental Practice Managers hold at least a bachelor’s degree in healthcare management, business administration, or a related field. Previous experience in dental or healthcare administration is often advantageous in this role.

Dental Practice Manager Resume example

Dental Practice Manager Resume

Summary : As a Dental Practice Manager, responsible for managing all non-clinical aspects within a specified practice/s to achieve excellent patient care, quality, cost, and delivery performance in line with practice strategy, goals, and values.

Skills : Business Management, Leadership Skills.

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Description :

  1. Managed and oversaw all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
  2. Worked in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.
  3. Led, coached, and motivated the team to improve productivity, engagement, and retention of patients.
  4. Supported recruitment efforts to interview dental professionals and assess for best fit.
  5. Managed and analyzed daily staffing costs and payroll administration, oversaw accounts receivable process.
  6. Supervised and motivated dental nurses, receptionists, and admin staff.
  7. Cultivated a positive team environment for excellent patient care.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's Degree in Healthcare Administration


Dental Practice Manager Resume

Summary : As a Dental Practice Manager, manages the business aspect of the surgery, making sure that patients are at the center of the surgerys operations. Dental Practice Managers will work with a variety of staff who work from or are based within the practice.

Skills : Communication Skills, Financial Management.

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Description :

  1. Oversaw budgeting, billing, and financial reporting.
  2. Designed and implemented processes to keep the practice running smoothly.
  3. Maintained patient-focused care and address inquiries promptly.
  4. Implemented strategies for enhanced patient experience and retention.
  5. Stay updated on dental industry regulations and ensure legal compliance.
  6. Managed facility maintenance and inventory, ensuring equipment availability.
  7. Collaborated on marketing efforts for patient acquisition and retention.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's Degree in Business Management


Dental Practice Manager Resume

Objective : As a Dental Practice Manager, responsible for the management and operation of Dental Practices. They manage the running of the business, organize appointments and billing, manage and hire staff within the practice, maintain records, and ensure the practice complies with all rules and regulations.

Skills : Human Resources Management, Customer Service.

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Description :

  1. Identified growth opportunities and outreach programs.
  2. Supervised and managed the daily operations of the Dental Practice.
  3. Oversaw financial management, including budgeting, billing, and accounting.
  4. Ensured compliance with all applicable laws, regulations, and industry standards.
  5. Developed and implemented policies and procedures to optimize practice efficiency.
  6. Coordinated and schedule staff to ensure adequate coverage and optimal patient care.
  7. Managed human resources functions such as hiring, training, and performance evaluations.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's Degree in Business Management

Dental Practice Manager Resume

Summary : As a Dental Practice Manager, responsible for specific dental hygiene services including the provision of preventative oral hygiene services such as scaling, root planning, impression taking, placement of pit/fissure sealants, polishing, and application of topical fluoride and oral hygiene instruction.

Skills : Organizational Skills, Problem-Solving.

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Description :

  1. Fostered a positive work environment and promoted teamwork among staff members.
  2. Maintained inventory of medical supplies, equipment, and pharmaceuticals.
  3. Monitored and maintained the cleanliness and organization of the practice.
  4. Managed and supervised staff members, including nurses, receptionists, and administrative personnel.
  5. Developed and implemented policies and procedures to ensure efficient and effective practice management.
  6. Monitored financial performance, including budgeting, billing, and revenue collection.
  7. Coordinated with vendors and suppliers to ensure the availability of necessary equipment, supplies, and medications.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Bachelor's Degree in Business Management

Dental Practice Manager Resume

Summary : As a Dental Practice Manager, responsible for observing the needs of the patients in preparation for and during dental hygiene procedures, preliminary examinations of the oral cavity and surrounding structures for patients including history, periodontal examination, and recording of the clinical findings.

Skills : HIPAA Compliance, Dental Software Proficiency.

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Description :

  1. Maintained accurate records and documentation related to patient care, client communication, and practice operations.
  2. Built provider templates in Epic, publishing and releasing schedules according to staff availability and clinic operational needs.
  3. Coordinated and oversaw outreach efforts to engage assigned patients in dental care to meet required Key Performance Metrics (KPMs).
  4. Worked collaboratively with the dental management team and dental outreach coordinator to achieve Key Performance Metrics and other organizational objectives.
  5. Oversaw and maintained inventory and ordering of all materials and supplies necessary for the clinic's daily operations.
  6. Oversaw patient scheduling to ensure consistent accuracy and productivity. Support front desk staff in delivering high-quality customer service, both in-person and over the phone.
  7. Organized and coordinated regular meetings with assistants, providers, and front office staff to solve problems and improve the quality and efficiency of patient care.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's Degree in Healthcare Administration

Dental Practice Manager Resume

Summary : As a Dental Practice Manager, responsible for visiting units to assess patients oral hygiene problems and educational needs, evaluating the urgency of patients dental needs, and scheduling necessary emergency appointments when either visiting the individual units or responding to telephone calls from staff.

Skills : Planning, Organizing.

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Description :

  1. Worked with mobile clinic coordinator and Outreach Director to coordinate a migrant camp program for dental services and education.
  2. Coordinated the placement, orientation, and supervision of students and volunteers.
  3. Identified local health and social service resources for clinic patients, and supported patients in accessing resources.
  4. Supported and participated in care integration initiatives, and collaborated with other disciplines involved in the delivery of patient care.
  5. Assisted with other clinic responsibilities as needed, including covering and supporting the operations of other clinics during managers’ absences.
  6. Supervised maintenance of dental equipment and materials, and coordinated required service and repair orders.
  7. Participated in the development of protocols and workflows for clinic staff to ensure the quality of care.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's Degree In Healthcare Administration

Dental Practice Manager Resume

Summary : As a Dental Practice Manager, manages two dental clinic sites provides a stable working environment, and meets the dental clinics Key Performance Metrics (KPMs) as identified by the organization, particularly around quality, access, patient and staff satisfaction.

Skills : Problem analysis, Problem solving skills.

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Description :

  1. Worked with Staffing Team to recruit, interview, and hire support staff for vacant positions.
  2. Maintained appropriate staffing for services offered, and made hiring recommendations to the Dental Director and Dental Program Manager.
  3. Conferred with HR and union contract on all direct staff disciplinary actions.
  4. Oversaw and ensured HIPAA, OSHA, Safety, and other regulatory requirements were met at the site.
  5. Managed the operations of a dental practice, including hiring and firing staff members and overseeing their performance.
  6. Scheduled patient appointments, checking patients in and out, updating charts, and answering phones.
  7. Performed administrative tasks, such as collecting insurance information from patients before appointments.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's Degree In Healthcare Administration

Dental Practice Manager Resume

Summary : As a Dental Practice Manager, supervises clinic staff, ensuring that the site operates effectively, efficiently, and consistently with the dental scope of practice and VGMHCs mission, vision, and values. schedules and coordinates services, including students in the clinic, and coordinates services in the mobile unit and with their respective primary care counterparts.

Skills : Judgment, Decision-making skills.

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Description :

  1. Coordinated dental services with other health care professionals, such as dentists, hygienists, and dental assistants.
  2. Managed the finances of the practice by collecting fees for services rendered and submitting claims to insurance companies for reimbursement.
  3. Educated patients about oral health care and disease prevention methods, such as flossing or brushing their teeth regularly.
  4. Coordinated with vendors, such as dental labs or equipment suppliers, to order new supplies or equipment as needed.
  5. Maintained records of all patient information related to treatment plans, billing, and insurance claims.
  6. Conducted market research to identify new opportunities for growth in the dental field.
  7. Managed the scheduling process for the Doctors and Dental Hygienists resulting in peak efficiency.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's Degree in Healthcare Administration

Dental Practice Manager Resume

Objective : As a Dental Practice Manager, tracked dental billing and collections reports for inaccuracies that impact productivity and revenue at the clinic level. Identify patterns of issues that cause denied claims, pending encounters, and erroneous charges, and implement solutions to minimize waste.

Skills : Integrity, Teamwork.

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Description :

  1. Coordinated optimum staffing requirements to meet the practice needs and implemented best practices in the hiring, training, and retention of Team Members.
  2. Directed and supervised the daily job duties of the Team Members in the practice.
  3. Developed and supervised appointment systems that work well for patients and clinicians.
  4. Ensured accurate records were kept, and liaised with local health organisations such as clinical commissioning groups.
  5. Developed strategies for the practice on issues such as computer systems and security, expanding or changing services, and long-term services.
  6. Responsible for scheduling all staff to ensure there is appropriate staffing for each location as per doctor’s schedules and patient needs.
  7. Conducted regular staff meetings to provide information to staff and to solicit feedback from staff.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's Degree in Healthcare Administration

Dental Practice Manager Resume

Summary : As a Dental Practice Manager, provides exceptional and comprehensive dental care for children to adults. Lead their team and oversee day-to-day operations, ensuring exceptional patient care and efficient practice management.

Skills : Customer service orientation, knowledge of dental terminology.

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Description :

  1. Ensured the practice operates optimally, effectively, efficiently, and by established standards, across staffing, scheduling, inventory, and member experience.
  2. Responded efficiently to patient and doctor needs and inquiries.
  3. Drove practice productivity through KPIs and performance goals and worked with leaders to make adjustments.
  4. Interacted with members to gain real-time feedback on their visit and address member complaints in a timely and compassionate manner.
  5. Coordinated with dental insurance companies to ensure claims are paid.
  6. Resolved patient issues under company policies and procedures, healthcare regulations, and dental board standards.
  7. Managed patient scheduling and direct patient traffic flow.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Bachelor's Degree in Healthcare Administration