Dental Treatment Coordinator Resume Samples

A Dental Treatment Coordinator coordinates activity within the dental clinic and acts as a critical link between the dental team, and patients. The job duties and responsibilities listed on the Dental Treatment Coordinator Resume are – guiding patients through the treatment plans, explaining recommended dental procedures to patients, discussing costs and payment options, helping patients schedule appointments, ensuring patients get a clear idea of the treatment process, and addressing the concerns patient might have so that they get a smooth and positive experience throughout the dental care journey.

To become a Dental Treatment Coordinator, one needs to have the following skills – effective communication, empathy, the ability to build rapport with patients, a strong understanding of dental procedures, and insurance policies; a deep understanding of dental treatments and patient interactions, strong interpersonal and communication skills, proficiency in office software and scheduling systems. A high school diploma or GED is typically the minimum educational requirement. Some employers may prefer candidates with post-secondary education or certification in dental assisting or office administration.

Dental Treatment Coordinator Resume example

Dental Treatment Coordinator Resume

Objective : As a Dental Treatment Coordinator, manages the daily appointment schedule and recall list by booking patients who are overdue in treatment, booking follow-up appointments, and sending reminders through phone, email, and text promptly.

Skills : Dental Knowledge, Communication Skills.

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Description :

  1. Educated, discussed, and outlined the benefits of the treatment plans with a focus on building patient ownership to follow their plans.
  2. Scheduled patient visits and answered pre-visit questions, including billing questions.
  3. Encouraged patient acceptance of treatment plans by answering questions and creating value for the proposed treatment.
  4. Developed and discussed financial arrangements, insurance coverage and breakdowns, and payment plans for patients.
  5. Updated patient records including documentation of new treatment plan(s), adding insurance and billing information.
  6. Managed patient financial accounts estimating and collecting patient portions due at the time of service.
  7. Welcomed patients and assisted with coordinating appointments.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School Diploma


Dental Treatment Coordinator Resume

Summary : As a Dental Treatment Coordinator, advised and supported other members of the dental team in the triage and prioritization of patients and treatments to ensure they receive the most appropriate care in a timely way.

Skills : Customer Service, Organizational Skills.

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Description :

  1. Assisted in answering phones and expertly managing messages and inquiries.
  2. Assisted with the process of filling insurance claims and patient records.
  3. Organized the office and maintained supplies and equipment.
  4. Assisted treatment coordinators and team leaders with morning huddles.
  5. Procured the required instrument kits for each clinic session.
  6. Maintained optimal working order of clinic equipment.
  7. Interacted effectively with Dental Maintenance to ensure the clinic is ready for use by student dentists daily.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma


Dental Treatment Coordinator Resume

Summary : As a Dental Treatment Coordinator, responsible for making patients aware of services offered, communicating with and providing support throughout their patient journey, and recording and monitoring all referrals to the practice.

Skills : Empathy, Compassion.

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Description :

  1. Performed check-in update demographics, collected and uploaded patient dental insurance information, and verified dental eligibility when needed.
  2. Updated scheduled patient appointment status to indicate canceled or no-show appointments.
  3. Checked emails, and voicemails, and responded to them in a timely fashion.
  4. Promoted hospitality and respect for all patients students and faculty.
  5. Collected and sent additional information requested by insurance companies.
  6. Answered and returned incoming calls in a professional manner.
  7. Greeted patients immediately upon arrival in a pleasant and positive manner.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma

Dental Treatment Coordinator Resume

Objective : As a Dental Treatment Coordinator, responsible for preparing patients for treatment, recording medical history, measuring pulse, respiration, and blood pressure, and ensuring patient comfort, assurance, and support.

Skills : Insurance Knowledge, Computer Literacy.

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Description :

  1. Performed check-in procedures, and obtained appropriate signatures for required documents.
  2. Scheduled patient appointments in an appropriate and timely manner in order to maintain a full daily schedule and meet production goals.
  3. Discussed financial options with patients and entered them into the computer appropriately.
  4. Confirmed all charges from the day sheet against routing slips.
  5. Gathered information from new patients.
  6. Introduced patients and families to the dental office and treatment team.
  7. Educated patients and families on treatment options, and costs, and setting up payment plans.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Dental Treatment Coordinator Resume

Objective : As a Dental Treatment Coordinator, assists in the care of handling of patients during dental treatment which involves setting up, missing, and passing of surgical instruments and materials, taking radiographs, patient education, and giving post-operative instructions.

Skills : Patient schedule management, Insurance verification.

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Description :

  1. Communicated with patients/families for appointments, and payment schedules.
  2. Submitted paperwork to insurance providers.
  3. Communicated patient needs and questions to the dentist and staff.
  4. Conducted patient consultations during exam appointments.
  5. Educated patients about the health risks of not receiving proper treatment.
  6. Coordinated with other healthcare providers regarding dental treatment plans, including specialists such as oral surgeons or periodontists
  7. Recorded all patient information, such as medical history, allergies, and current medications in a computer database.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
High School Diploma

Dental Treatment Coordinator Resume

Objective : As a Dental Treatment Coordinator, communicates with healthcare providers and insurance to ensure required standards and applicable laws are followed, upheld, and compliantly met, including maintaining patient confidentiality.

Skills : Patient treatment, Explaining dental procedures.

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Description :

  1. Scheduled appointments, answering phones, and greeting patients at reception desks.
  2. Coordinated care with other dental staff members such as hygienists and therapists.
  3. Assisted with the sterilization of equipment and instruments in a sterilization department.
  4. Ensured that all documentation is correct and up to date.
  5. Made arrangements for patients to receive medication, including follow-up calls to make sure they are taken as directed.
  6. Performed administrative tasks such as filing insurance forms and processing claims.
  7. Scheduled and managed patients’ appointments for treatment, ensuring that all staff members were available on time and that all necessary materials were available.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Fresher
Education
Education
High School Diploma

Dental Treatment Coordinator Resume

Summary : As a Dental Treatment Coordinator, responsible for checking patient insurance eligibility, benefits, limitations, and coverage. Responsible for obtaining and tracking prior authorizations and following up with insurance, patients, and internal teams.

Skills : Poise, Professional demeanor.

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Description :

  1. Coordinated orthodontic services with other dental and medical services.
  2. Scheduled new appointments and maintain treatment schedule.
  3. Provided patients with proposed treatment plans and cost estimates.
  4. Advised and educated patients on recommended treatment plans.
  5. Answered orthodontic-related phone calls and questions.
  6. Provided support to dentists, surgeons, and staff as needed.
  7. Offered patients advice and materials necessary to maintain good dental health.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
High School Diploma

Dental Treatment Coordinator Resume

Objective : As a Dental Treatment Coordinator, coordinates the daily desk operations in the dental clinic and provides excellent customer service to both the patients. Provides a positive student and patient experience, collects money, updates patient demographics, schedules student/patient appointments, and closes out appointments.

Skills : Organized, Systematic.

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Description :

  1. Greeted patients upon arrival and made them feel comfortable.
  2. Gathered and documented new patient information.
  3. Educated patients and their families about treatment options.
  4. Addressed objections and negotiated treatment plans and costs.
  5. Stayed current on local and national government dental coverage assistance to understand who's eligible.
  6. Reassured patients about procedures and expenses.
  7. Discussed expenses and suggested mutually beneficial payment plans.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Dental Treatment Coordinator Resume

Objective : As a Dental Treatment Coordinator, assists the doctor in getting patients to understand and accept the recommended treatment and subsequently coordinates the treatment plan to work for both the patient and the dental office.

Skills : Clinical skills, Medical knowledge.

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Description :

  1. Explained dental terminology and conveyed the importance of oral hygiene and treatment.
  2. Scheduled appointments, treatment plan consultations, and post-treatment follow-ups.
  3. Read insurance policies and determine an estimated total coverage for patients.
  4. Submitted insurance applications and documents to insurance companies.
  5. Communicated patients' questions and concerns to dentists or hygienists.
  6. Referred patients to dentists for more information about medical treatments if necessary.
  7. Helped patients track and follow payment schedules.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
High School Diploma

Dental Treatment Coordinator Resume

Summary : As a Dental Treatment Coordinator, responsible for reinforcing infection control standards, and utilizing the infection control variance forms when student dentists require correction in infection control practices.

Skills : Greeting patients, Explaining dental procedures.

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Description :

  1. Scheduled patients for appointments with dentists or specialists as needed.
  2. Kept records of insurance coverage for each patient, including coverage for dental procedures and materials such as crowns, bridges, caps, or fillings.
  3. Provided customer service to patients by answering questions about billing procedures and appointment scheduling.
  4. Recorded patient information such as treatment plans, insurance coverage, and payment arrangements.
  5. Scheduled the use of operating rooms, sterilization areas, dental labs, and other facilities used in dental procedures.
  6. Communicated with patients’ insurance companies to obtain approval for treatment plans and payments.
  7. Coordinated with other staff members at the office, including dentists, hygienists, and dental assistants.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
High School Diploma