A Desk Attendant takes responsibility for greeting the customers of the company and also undertakes a variety of clerical and administrative tasks. A well-drafted Desk Attendant Resume indicates the following duties and responsibilities – taking phone calls, updating records, providing customer service; handling mail; maintaining records of visitors; updating the records manually; taking responsibility for collecting payments, handling inquires and making reservations; handling customer’s complaints; keeping records of all business transactions, and supervising the other staff members.
Those seeking to make a career in this type of service should make a mention of the following – courtesy, good communication skills; attention to details; IT skills, diplomatic and politeness; good problem-solving skills; the ability to multitask; basic math skills; the ability to work under pressure; and high level of tolerance. While formal education is not mandatory, possessing a professional attitude is mandatory.
Headline : Under the supervision of the Experience Director and in cooperation with other staff, to create a warm and welcoming environment for the members and guests. Ability to think in the abstract in order to solve problems and make decisions.
Skills : Customer Service, Scheduling, Excel.
Description :
Communicated effectively with fellow team members and other departments.
Addressed callers' requests and /or takes appropriate messages.
Maintained Cleanliness of equipment and facility on a regular basis.
Assisted in starting new member contracts and renewals.
Recorded details of attendance, sales, receipts, reservations, or repair activities.
Monitored activities to ensure adherence to rules and safety procedures.
Addressed members concerns to management.
Experience
5-7 Years
Level
Executive
Education
BS in Science
Desk Attendant Resume
Objective : Desk Attendant with 3 years of administrative work, including data entry, customer service, sales, delivery works and manages well. A complete understanding of basic business processes, and an intermediate level of skill in a database environment.
Skills : Microsoft Office, Customer Service, Conflict Resolution, Filing.
Description :
Managed or oversee fitness or recreation facilities, ensuring safe and clean facilities and equipment.
Responded to customer, public, or media requests for information about wellness programs or services.
Conducted surveys to determine interest in, or satisfaction with, wellness and fitness programs, events, or services.
Maintained or arranged for maintenance of fitness equipment or facilities.
Tracked attendance, participation, or performance data related to wellness events.
Promoted wellness courses and group fitness classes.
Developed marketing campaigns to promote a healthy lifestyle or participation in fitness and wellness programs.
Experience
2-5 Years
Level
Junior
Education
Sociology
Desk Attendant Resume
Headline : Responsible for performing the functions in accordance with the stated mission, goals, and policies established by the administrative staff, governing committees, and Board of Directors of the organization. Knowledgeable about the desk and online organization systems and where to look for information.
Served as the salesperson and point of information for the Sports Program.
Provided customer service and sales support, nominated for a Students Providing Exemplary Customer Service (SPECS) award.
Created and handled all transactions related to intramural teams, maintaining current inventory, and general customer service.
Managed a database of participants and transactions.
Provided administrative support for IM Leagues, the website used for coordinating teams and events.
Promoted The Intramurals program, participated in promotional events.
Provided technical and administrative support to the Program Supervisor.
Experience
5-7 Years
Level
Executive
Education
B.S in science
Desk Attendant Resume
Headline : To obtain a full-time position that utilizes my strong managerial, organizational, multitasking, and interpersonal skills. Strong personnel leadership skills supported by excellent communication skills and adaptability in a fast-paced environment
Skills : Writing, Microsoft Office, Wordpress.
Description :
Assisted customers and members regularly, on the phone and in person, with aspects of the facility, programs, and services.
Responsible for the function and operation of the front desk and access control system.
Responsible for payment transactions, cash handling, and participant enrollment for services, including membership registration, guest passes, and activities.
Assisted customers and members with Recreation Center reservations and scheduling.
Processed prospective members’ applications and Perform other duties as required.
Responsible for keeping the welcome desk and lobby area organized and cleaned.
Addressed customer concerns and issues or escalates them as needed.
Experience
5-7 Years
Level
Executive
Education
General Liberal Arts
Desk Attendant Resume
Headline : Seeking a position as a desk attendant to apply outstanding organizational and interpersonal skills, passion for serving people, and proficiency in oral and written communication.
Skills : Microsoft Office, People Skills, Administrative Skills.
Description :
Answered phones, sent faxes, filed documents, maintained cleanliness of building, and supervised activity of residents.
Provided superior customer service and punctuality for over 6 years.
Shown reliability and often availability including during holiday seasons.
Communicated and correspond with their supervisor to coordinate, acknowledge, prioritize, document.
Completed work requested from all Department Heads and Members and Guests.
Provided care, constant attention, and supervision to children within the respective area assigned.
Worked alongside other associate members and managers making phone calls to club members to update their credit information if the card declined.
Experience
5-7 Years
Level
Executive
Education
AS in business
Desk Attendant Resume
Summary : Desk Attendant Specialist with 4 years of client interface experience. A professional, courteous, friendly disposition and ability to foster positive relationships with staff and the public.
Skills : Microsoft Office, Customer Service.
Description :
Trained on four different desks and receptionist to check-in .
Controlled desk to room patients, take vitals, equip doctors with all patient information, order tests, and make appointments.
Answered patient questions and give their messages to their Doctor or Nurse.
Filed and updated the patient's history.
Maintained the desk database of 2500 students current and up to date.
Oversaw the daily operations of the Residence Halls Mailroom, including sorting and distributing mail.
Managed and authorized guests entering and exiting Residence Halls ensuring a safe environment for all students.
Experience
10+ Years
Level
Senior
Education
License In Real Estate
Desk Attendant Resume
Objective : Responsible for providing quality service to guests by responding to their questions and requests and scheduling tours promptly, efficiently, and courteously on phone calls and during the check-in process.
Skills : Microsoft Word, Attention-to Detail, Administrative SKills.
Description :
Assisted teachers and students with questions whether in-person or on the phone.
Re-shelved books that were returned. and directed students to vacant study rooms.
Made sure student-athletes didn't skip out on study hall, once check-in.
Maintained the security of the residential hall by being the first to respond to emergency situations.
Performed security that included the supervision of dorm key checkouts and entry into the building.
Ensured great customer service by greeting everyone with a smile.
Inputted maintenance requests into the computer for proper upkeep of the hall.
Experience
2-5 Years
Level
Junior
Education
BS in english.
Desk Attendant Resume
Headline : High-achieving desk attendant with an extensive background in customer service, sales, client relations, and managing all documents. To verify all guest information and ensure proper paperwork is completed at the time of check-in.
Filed personal student documents and performed secretarial duties.
Filled out maintenance request forms and assisted students with housing inquiries.
Organized activities for dorm residents. and responsible for opening and closing the dorm office when scheduled.
Scheduled appointments, inputting billing information, and respond to client calls in a high-volume environment
Performed administrative duties to include; answering telephones, fielding questions, vending concessions, filing documents.
Developed a customer service based working environment.
Maintained accurate records of inventory and resolve discrepancies when they occur.
Experience
5-7 Years
Level
Executive
Education
B.B.A. In Business
Desk Attendant Resume
Headline : To obtain a desk attendant position with a medium-sized business that will allow me to show my adaptability, charismatic personality, and strategic creativity. To keep Managers fully informed of all problems or unusual matters of possible significance.
Skills : Time Management Skills, Guest Reservation System, Technical Skills.
Description :
Maintained Supervision and safety in the area of responsibility.
Remained current with all certifications, trends in the industry, and safety standards.
Provided care, constant attention, and supervision to children within the respective area assigned.
Promoted a marketed plan for the ongoing development of the Recreation Center.
Monitored the entrance of the dormitory and being prepared to respond to security and emergency situations.
Checked identification cards of residents to confirm they live in the building and took the information about their guests.
Trained to handle emergency situations such as fire, a hostile individual, and an individual that was in need of immediate medical attention.
Experience
5-7 Years
Level
Executive
Education
Highschool Diploma
Desk Attendant Resume
Headline : As a Desk Attendant, responsible for creating the first and last impressions club experience for the Members and their guests. Promote the facility amenities, programs, and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies, and standards of the club.
Skills : Attention to Detail, Organizational Skills, Multitasking.Team Leadership.
Description :
Ensured the safety of Residence Halls by signing in all non-residents, and monitoring all entry and exits in the building.
Followed strict guidelines concerning the privacy of the residents.
Logged all incoming packages into the EZ-Track It inventory management system.
Correctly trained new Desk Attendants this semester in proper desk procedures.
Worked in tandem with the current Desk Manager and Housing Coordinator to help streamline all functions of the desk.
Registered customers for memberships and aquatic programs by use of the recreation software program.
Answered and directed telephone calls to proper departments.
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