Document Retrieval Specialist Resume Samples

The main and core responsibility of a Document Retrieval Specialist is to ensure that the facility’s documents are stored efficiently and easily accessible. The job description also entails developing and implementing management and control strategies. Core duties are listed on the Document Retrieval Specialist Resume as – assisting in continuous improvement activities, developing and maintaining resulting documents; overseeing the creation, routing, and data input of bills of materials; assisting with document troubleshooting, and reviewing document management protocols.

The nature of the job demands the following skills and abilities – knowledge of digital file organization; familiarity with archive management, budget management skills, excellent communication skills, a meticulous and methodical approach to work; and excellent conflict resolution skills. While the qualification is dependent on the nature of the job, it is common to see a bachelor’s degree on eligible resumes.

Document Retrieval Specialist Resume example

Document Retrieval Specialist Resume

Summary : Exploring employment opportunities as team player. Organizational abilities combined with my strong interpersonal skills and work ethic would greatly benefit the work environment at your company. Experiences within an office setting have more than adequately prepared me for the demands and responsibilities of a professional team player.

Skills : Microsoft Office, Quickbooks.

Description :

    1. Contacted facility and input conversation into computer system on a daily basis.
    2. Made regular and persistent phone calls and/or other means of contact with each custodian to complete each order timely.
    3. Received and processed all incoming records for quality and accuracy.
    4. Maintained and organized all orders assigned.
    5. Assisted with clerical duties as needed and assigned by the Supervisor.
    6. Escalated the level of communication with custodian as order approaches due date and send proper notices to each location to elicit production of records in accordance with procedure Forward work orders to appropriate departments in a timely manner.
    7. Maintained an organized rotation of all work orders in possession to ensure orders are called according to priority.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associates In Business Operations


Document Retrieval Specialist Resume

Objective : Possess an understanding of customer service protocol, a pleasant attitude, and skills to require to succeed in the position. Extremely productive in High-Volume situations, willing to learn new and exciting positions, hard work, and applies a great work ethic. Hard-working, dependable, professional, able to anticipate the needs of customers, co-workers, visitors, and assist them in a positive manner.

Skills : Quality Assurance, Quality Control, Word, Excel, Conflict Resolution, Invoicing, Organizational.

Description :

    1. Maintained of company documents for Chase.
    2. Stockpiled, cataloged, and retrieval of documents.
    3. Prepared, clear, concise and accurate records and reports.
    4. Updated documentation when revised.
    5. Maintained systems for document storage and retrieval, and help train employees on efficient system usage.
    6. Worked Knowledge of the correct documents needed to assemble a request packet Conduct research via telephone, internet and other reference material to identify or confirm request have been received by custodians of records.
    7. Provided quality control for all incoming records when matching to a work order.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
GED


Document Retrieval Specialist Resume

Headline : To obtain a Document Retrieval Specialist position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

Skills : Pricing, Inventory Management, Customer Relations, Problem Solving.

Description :

    1. Provided home documents to attorneys that were sending homes into foreclosure.
    2. Managed customer and employee issues first hand.
    3. Properly executed closing and opening shift procedures.
    4. Worked along side the General Manager to resolve any problems we came across in the store.
    5. Provided excellent customer service.
    6. Attended a two-week intensive training course to become a Certified Sandwich Master.
    7. Provided excellent customer service to every person who walked in the door.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Document Retrieval Specialist Resume

Headline : Perceptive and amiable self-starter with an assorted work history seeking to steer prior success into a position that requires challenging goals. Excel as a team member in a setting that rewards hard work, and strong capabilities.

Skills : Customer Service, Mortgage, Loss Prevention, Sales.

Description :

    1. Reviewed foreclosed loan files, using Quality Checklists to stack in order as instructed according to standards set forth regarding the accuracy, and production.
    2. Maintained and/or update my knowledge of various loan regulations and types per our clientele's needs and/or request.
    3. Thoroughly analyzed completeness and correctness of documents in mortgage loan file before submitting for review.
    4. Consistently chosen to train new hire employees on user interface that requires each new employee to perform their job duties.
    5. Trained courses on how to become a better salesperson by knowing and loving the product you are selling.
    6. Entered viewable and non-viewable updates into the ABI computer system to document all conversations with custodians, all progress of orders, and all tracking of orders.
    7. Provided professional customer service to clients and providers.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
GED

Document Retrieval Specialist Resume

Objective : To obtain a Document Retrieval Specialist position in a professional environment where my skills and knowledge will enhance insurance services provided.

Skills : Very organized, Detail oriented individual. Motivated.

Description :

    1. Prioritized workload based on claim dollar amount and client deadlines.
    2. Contacted healthcare providers nationwide to obtain medical and billing documents.
    3. Placed outbound calls to engage providers and verify clinical information.
    4. Attached clinical/billing information received to corresponding claims.
    5. Conducted follow- up calls with providers to ensure requested documents are collected.
    6. Determined completeness of documents received based on request packet guidelines.
    7. Assisted nursing staff in the claim audit process.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
MS

Document Retrieval Specialist Resume

Objective : Experienced and stellar document retrieval Specialist with 5+ years' office experience seeks office positions, where my skills can be utilized and enhanced.

Skills : 50+ Wpm, Organizational Skills, Multi-tasker, Advanced In All Microsoft Office Programs.

Description :

    1. Met or exceeded Quality Objectives established by the Document Retrieval department.
    2. Maintained history of daily assignments in tracking database.
    3. Maintained awareness of and ensure adherence to ZELIS standards regarding privacy.
    4. Maintained an organized bin rotation of all work orders in your control, as defined by office procedure.
    5. Checked all incoming records for quality and accuracy.
    6. Routed work orders to appropriate departments in a timely manner, as defined by office procedure.
    7. Reported daily productivity numbers to your manager/supervisor.
    8. Communicated and reported all errors identified to the Field Supervisor.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
GED

Document Retrieval Specialist Resume

Objective : Experienced in purchasing various lines for distribution in excess of $4 million per year, Experienced in program development and marketing key sales promotions. Strong technical skills with experience on several purchasing software programs, including Retalix Demand Planning and K3S Replenish, Experienced in the production of the company website, trade show, and ads to promote the company.

Skills : Quickbooks, 10-Key By Touch, Microsoft Office Suite.

Description :

    1. Reviewed medical claims.
    2. Contacted Hospitals to retrieve UB forms and itemized statements used to help process claims.
    3. Obtained medical records.
    4. Analyzed documents received via fax, e-mail and mail for discrepancies.
    5. Sent cancellation for medical records.
    6. Answered phones, switchboard Inbound outbound calls.
    7. Built working relationships with area clinics to schedule clinic visits to obtain insured members medical records for audit.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Diploma

Document Retrieval Specialist Resume

Summary : Transformed over 10 years of customer service experience into empowering participants to make wise financial decisions by educating them on health & welfare, 401(k), and pension benefits. Obtained knowledge of ICD 9 codes, HIPAA, Medicare, and Medicaid. Adopted strong organizational, written, verbal skills with the ability to multi-task.

Skills : Benefits Administration, Customer Services.

Description :

    1. Submitted written document request to facilities required by clients.
    2. Participated in weekly client and facility status meetings.
    3. Revised document request with facilities on weekly basis until request are received.
    4. Submitted payment to facilities when requested to retrieve documents.
    5. Provided clients with accurate documentation requested.
    6. Averaged 200 requested cases monthly Update client every 5 days with status updates Process 100% of invoice and payments required for documents weekly.
    7. Reviewed foreclosure loan files and placed in stacking order as instructed according to standards set forth regarding accuracy and production of company standards.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BA

Document Retrieval Specialist Resume

Objective : Seeking a challenging Document Retrieval Specialist position where my professional experience and education will allow me to make an immediate contribution as an integral part of a progressive company.

Skills : Powerpoint, Critical Thinking.

Description :

    1. Worked knowledge of loan documentation and processed mortgages, approvals, and notes.
    2. Held responsible for meeting individual production standards set forth in the position.
    3. Managed data and recorded it in compliance with state and federal guidelines and regulations.
    4. Trained all new employees and suggested processes that sped up production and increased productivity.
    5. Successfully managed document retrieval requests via out bound call for facility claims known as UB and IB requests.
    6. Managed up to one nurse in the medical claim audit process by requesting medical records and applicable documents from medical providers nationwide.
    7. Contacted healthcare providers (30 or more per day) to request and obtain medical and billing documents via phone, fax, mail & e-mail for claims processing.
                Years of Experience
                Experience
                2-5 Years
                Experience Level
                Level
                Executive
                Education
                Education
                Bachelors Of Arts In History

                Document Retrieval Specialist Resume

                Objective : A Document Retrieval Specialist position utilizing my experience and skills: Superior knowledge of Medical Coding and Terminology, UB-92, and HCFA Outstanding Analysis, Processing, and Reports Highly Effective Organization and Problem Resolution Expert Communication and Teamwork Extensive Experience in Data Entry Processing.

                Skills : Document Retrieval, Quality Assurance For Foreclsoure And Bankruptcy Procedures, Processing Payoffs And Reinstatements, Highly Knowledgable Using LPS Desktop, MSP And Fiserv.

                Description :

                  1. Retrieved Original or copy of Mortgage Documents from various Clients' systems and provided to the Foreclosure Attorneys' honoring their Docs.
                  2. Conducted research via telephone, internet, and other reference materials to identify or confirm proper accounts for custodians of record.
                  3. Responsible for verifying foreclosure documents to ensure quality metrics are consistently met.
                  4. Accessed the internal customer database to enter information such as name, title, state, and county to ensure that all contents of the file.
                  5. Maintained production tracking sheet, including updating systems to reflect document completion.
                  6. Performed administrative tasks, including completing Fortracs work queue requests for loan set up and completing document copy requests received.
                  7. Performed data entry and scanning services for the Miami-Dade Courthouse and I downloaded, saved, and submitted court documents, through Dropbox.
                  Years of Experience
                  Experience
                  2-5 Years
                  Experience Level
                  Level
                  Executive
                  Education
                  Education
                  GED