An Engagement Director is responsible for managing strategical and tactical processes throughout the business engagement and developing an accurate marketing strategy that strikes a balance between the company’s growth and the client’s requirements. Typical work activities depicted on the Engagement Director Resume are – initiating and facilitating communication across various channels of communication, monitoring technical, legal, and sales processes; providing profitable results to the organization; providing the required solution, handling overall accounts management including basic bookkeeping, accounts growth, and accounts profitability; maintaining long-lasting business relationships with current and previous clients; and managing profitability in business engagement by tracking work statements.
Summary of skills that highlight a resume are – client service skills, technical know-how in web development, experience in software-related and web-related services, and project management skills. To be eligible to apply for this role, one must gain a degree in a related-field depending upon the company requirements.
Objective : Developing a deep and comprehensive understanding of our brand strategy and the customers, solutions, and market segments we champion, and also Leading a customer-focused creative team that develops compelling creative and marketing assets across the globe.
Sparked innovation that fueled revenue growth for a world class provider of transformative digital solutions that expand capabilities and improve results.
Partnered with C-levels executives and department heads to define goals.
Performed analyses, formulated strategies and presented winning proposals.
Managed budgets, vendors, quality metrics, communications, reporting and compliance.
Originated the RAIN method, and developed into a $275M + practice; ran workshops that enabled clients to identify mission-critical requirements and create visual prototypes in three (3) days.
Resolved complex problems for Manufacturing, Transportation, Energy, Technology, and other sectors.
Experience
2-5 Years
Level
Executive
Education
MS
Engagement Director Resume
Objective : Engagement Director with 2 years of experience in Leading the development of a comprehensive brand identity system that simplifies and unifies the brand look and feel across lines of business and initiatives, Leading and presenting concepts and creative executions that adapt and iterate to business needs and stakeholder feedback.
Skills : Outsourcing, Analytics, Business Development, Strategy Development, Go To Market, Solution Selling, Strategic Partnerships.
Description :
Spearheaded key account programs that include the following: GENERAL MOTORS-$3.5M Social Media | Executive Training | Web Application Created real-time data analytics for sentiment monitoring which enabled focus on marketing and retention.
Instructed international business workshops for Oracle deployment in Shanghai.
Guided dealer management and CRM programs, and introduced benefits of low-resolution video conferencing.
Developed training content for consultants on Effective Presentations Coached 200+ Green Belts, Black Belts, and Master Black Belts in the application of Lean Six Sigma tools and project execution.
Developed a revised support model allowing a single FTE to assume role of three eliminated positions.
Migrated new definitions into the existing bug/enhancement repository for reporting consistency.
Participated in conference calls to discuss draft comments prepared by the Financial Management Standards Board (FMSB) of the Association of Government Accountants (AGA) which offers comments on issues that are being debated in the financial management world.
Experience
2-5 Years
Level
Executive
Education
GED
Engagement Director Resume
Summary : Engagement Director with 13 years experience seeking position in private accounting. Experienced in planning and preparation of federal income tax returns, financial statements, payroll and bookkeeping.
Skills : Accounting, Quickbooks, Income Tax Preparation, Income Tax Preparation, Payroll, Financial Statements.
Description :
Certified Public Accountant providing services in federal income tax, financial statements of closely held businesses, payroll, bookkeeping, and QuickBooks training.
Income tax services including planning and preparation of federal and state returns for individuals, corporations, partnerships, trusts, and estates.
Planned services generally focus on managing taxable income in both current and future years, not merely minimizing taxable income in the current year.
Researched related to federal and state income tax.
Financial statement preparation in accordance with GAAP.
Provided compiled and reviewed statements only.
Experienced preparing and reviewing all supporting calculations.
Experience
10+ Years
Level
Senior
Education
M.S. In Accounting
Engagement Director Resume
Objective : Seeking an Engagement Director position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : MS Office, Directing Skills, Recruiting SKills.
Description :
Prepared comments pertaining to FASAB's three-year plan consisting of 8 current projects and engage in discussions of FMSB members on FASAB projects.
Assisted the Senior Advisor to establish Federal Research Initiatives Project and prepare procedures and flow charts and processes in initiating and finalizing research reports and these projects has made significant contributions for various research projects and create research papers on financial management, accounting, and auditing issues in the federal, state and local government entities.
Recruited and led a working group of up to 20 individuals from across the climbing community that will craft a climbers code of conduct, advise on the structure and content of community convenings, and formulates recommendations for ongoing efforts to accelerate cultural transformation within the climbing community.
Oversaw a nationwide communication and engagement campaign, educating climbers and climbing organizations about the climbers code of conduct and elevating the stories of a diverse new generation of climbers.
Designed and implemented an in-person or virtual community summit and multiple community forums, in conjunction with industry partners.
Kept the AAC CEO, Chief Programs Officer, corporate sponsors, and broader climbing community apprised of working group progress and barriers to success, driving resolution of issues as they arise.
Engaged across a wide range of internal and external partners and stakeholders.
Experience
2-5 Years
Level
Executive
Education
M.S. In Accounting
Engagement Director Resume
Headline : Ensuring delivery of program capabilities on time and budget, Planning knowledge transfer and transition of applications to service management team Partner with internal and external technical teams to understand the appropriate menu of data, technologies, and tools, and then leverage for solution delivery efforts.
Skills : MS Project, Program Management.
Description :
DC Leveraged expertise across organization transformation, business process improvement, Lean Six Sigma, and change management expertise in transformation projects to win, promote, and lead high-profile consulting initiatives for this professional services firm targeting the federal government services market.
Captured new clients through presentations, conferences, workshops, proposals.
Hired, on-boarded, and directed leadership and junior consultants.
Trained senior leaders, Black Belts, and project teams in cutting-edge tools and assessments.
Experience
5-7 Years
Level
Executive
Education
Masters Of Arts
Engagement Director Resume
Headline : Highly qualified Engagement Director with experience in the industry. Enjoy creative problem solving and getting exposure to multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Microsoft Suite, IDEA, ACL, SAS, TeamMate, CaseWare, Fx Engagement.
Description :
Managed financial and compliance audit procedures from planning to reporting under the Consolidated Financial Statement audit of the Department of Veterans Affairs.
Managed audit procedures from planning, testing, and reporting pertaining to performance audit Architect of the Capitol (AOC), Manager for Performance Audits.
Managed the performance audit of the Revolving Funds for the House Wellness and Senate Health and Fitness Centers of the Architect of the Capitol (AOC).
Conducted procedures from planning, testing, and reporting to determine whether internal controls (including IT general and application controls) over the revolving funds are adequate to ensure revolving funds are adequately safeguarded by making certain that there is restricted access to funds, critical asses control forms, critical records, transaction processing areas, etc.
Certified client staff through company education programs.
Revolved funds are properly authorized and recorded completely, accurately, and timely; assessment of controls ensuring that cash receipts are adequately safeguarded, properly collected, recorded, and deposited.
Fund transactions are processed in accordance with established criteria and procedures.
Sell and deliver approximately $8. 5m in new business each year directly and via sales team often.
Sell new accounts such as borders group, Comerica, Flagstar bank, Detroit public schools, Detroit medical center, Eaton, Valeo, and Goodyear.
Experience
5-7 Years
Level
Junior
Education
GED
Engagement Director Resume
Summary : Engagement Director at Fiserv with 15+ years of Business Partnership IT leadership experience in Financial Services, Banking, Big Five Consulting, and Manufacturing. Establish & strengthen business relationships with CXO's for strategic Business direction, IT operating model, Business-IT alignment, Process re-engineering, Governance & Product Strategy roadmaps.
Skills : Cloud Computing, Microsoft Office.
Description :
Built & expanded business (CXO) relationship for revenue growth, One Fiserv, and delivery excellence.
Partnered with the Product Owner & Engineering team to conceptualize and define product architecture, features development, improvements.
Aligned Product Backlog with PS sprint plan, Profit margin models, resourcing strategy, SOW development, and all financial and CSAT metrics/KPI's.
Identified weaknesses, deficiencies, and ineffectiveness in internal controls and developed 12 recommendations.
Managed the performance audit on internal controls over National Oceanic and Atmospheric Administration's (NOAA) management of funds associated with Deepwater Horizon (DWH) Oil Spill assessment activities.
Conducted procedures from planning, testing, and reporting to evaluate the design and effectiveness of internal controls (including IT general and application controls) over identifying and recording of damage assessment cost, collection, and disbursement of funds associated with DWH oil spill assessment activities.
Assisted Senior Advisor for Public Sector in various federal research initiatives and perform following activities: Performing research activities to identify Exposure Drafts (ED) issued by the accounting and auditing standard-setting organizations such as FASAB, AICPA, GASB, and GAO and initiate preparing draft comments for the EDs and submit for the review and approval of the Senior Advisor.
Experience
10+ Years
Level
Senior
Education
MBA
Engagement Director Resume
Headline : Client relationship builder and problem solver with a dynamic trail of outstanding delivery of domestic and international programs and engagements involving enterprise-wide business and IT transformations. Experience includes brand productions, omnichannel commerce, digital marketing content management solutions, mobile application creation, user experience approach to all implementations, custom application development, dynamic portal design, and extensive process re-engineering.
Skills : Program Project Management, Digital Brand Productions, ECommerce Content Management, Process Analysis Redesign, Mobile Strategy Apps, PMO Leadership Implementation, Business Analysis, And Quality Assurance, User Experience Design, Training Change, JIRA.
Description :
Led a team of 21 staff and client resources on a $3.1M program for the largest mobile communications infrastructure provider in the world.
Performed a current state assessment and site design of a $9B business-to-business e-commerce platform for the second-largest broad line foodservice distributor in the US.
Creating a totally new look and feel and re-engineering the information architecture, we decreased abandonment by 4.8%, resulting in an additional $1.4M in gross revenue.
Implemented our site redesign at our foodservice client, we introduced industry-leading HTML and Java coding methodologies to the client's IT, development team.
Resulted in the first single-pass QA and Testing go live in the history of the department.
Overcame a major relationship hurdle (our sponsoring CMO and SVP of Marketing left the company in week two of the project) by forging a new relationship with the SVP of IT.
Worked together, we wowed the CEO with our future solution and business case, which was approved and subsequently implemented.
Experience
5-7 Years
Level
Executive
Education
G.E.D
Engagement Director Resume
Objective : Managing creative global brand governance to optimize consistency and local relevancy, and also Creating an operational model to manage creative workflow and deliverables.
Skills : Account Management, Digital, Multimedia, And Print Production, Project Management, Tradeshow Production And Management, New Business Planning, Email Marketing, Working Knowledge Of HTML Programming.
Description :
Led engagement of $4MM Master Data Management Project to standardize, cleanse and consolidate customer records and sales history from all channels.
Led requirements, technical design, and development in support of Multichannel initiatives.
Delivered multiple concurrent data management and Website UI projects with on and off-shore resources, internal infrastructure, and QA teams.
Reduced time to market for mobile platform release of Guitarcenter.com resulting in $7MM in incremental YOY sales.
Successfully delivered 12 high-value website initiatives driving sales to GC.com and Guitar Center stores.
Led production support and release management efforts for GC.com and affiliated site brands including WWBW.com, MusiciansFriend.com, Music.
Manage QA team of five as well as outsourced on and offshore development team of 35.
Experience
2-5 Years
Level
Executive
Education
GED
Engagement Director Resume
Objective : Prioritizing near-term creative initiatives to advance immediate business objectives while devising a roadmap for bigger conceptual projects in collaboration with key stakeholders, Assessing global creative needs, and develop a vision and roadmap for how to support them, leveraging global resources and capabilities.
Designed and implemented Lean Six Sigma deployments for multiple clients.
Deploymented ranged in size and scope from single business function (operations, back-office) to global business-wide $75B Healthcare Services provider.
Delivered first-year payback on investment in all cases with $21 million Net Impact on global deployment in first 18 months.
Responsible for all deployment planning, staffing, curriculum design, billing, and management to client metrics Responsible for closing new client engagements delivering initial revenue of over $ 22 million.
Delivered full spectrum of technical training content (Green Belt, Executive Green Belt, Black Belt, and Master Black Belt) to multiple clients in commercial, manufacturing, a federal agency, and defense department.
Delivered full spectrum of leadership training content (Executive Overview, Project Sponsor, Project Selection, Business Process Management, and Deployment Leader) to multiple clients in commercial, manufacturing, federal agency, and defense department.
Developed curriculum for Lean Six Sigma, Business Process Management, and Change Management.
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