A Fraud Detection Analyst is responsible for observing customers and their transactions to identify or flag suspicious activities. A well-written Fraud Detection Analyst Resume mentions the following core duties – generating red flag for customer accounts that don’t fit the banking pattern; resolving fraud cases that affect the organization; helping with refunds and changing the account number of the customer, monitoring accounts for fraud by looking and checking authenticity; innovating fraud prevention strategies; researching problems and knowing about the trending schemes, and understanding the procedures.
While the daily tasks vary by industry, the required skills are common and include the following – good interpersonal skills, attention to details; level-headiness and quicker resolution; and computer competency. A degree is commonplace among job applicants. Job prospects are high for those possessing certification from the Association of Certified Fraud Examiners.
Objective : Over 3+ years of professional experience as a Fraud Detection Analyst, preferably at a financial institution. Responsible for Developing, updating fraud detection, and investigation of operational procedures.
Skills : Organizational Skills, Problem Solving, Communication Skills.
Description :
Analyzed accounts and applications to determine if the fraudulent activity was present.
Responsible for freezing all bank accounts related to the suspicious activity after doing all proper verification.
Responsible for contacting the rightful cardholder in order to make cardholders aware of suspicious activity and go through all necessary steps to recover account if fraudulency was legit.
Represented the department professionally via verbal telephone communications.
Spoke and wrote knowledgeably about products and services.
Adhered to compliance and security policies.
Took ownership of any follow-up work required to promote first call resolution for customers.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Fraud Detection Analyst Resume
Summary : Experienced, dedicated, and detail-oriented Fraud Detection Analyst who is very knowledgeable in all areas of Fraud. Establish and maintain excellent relationships with customers and associates. Particular strengths include Oral and Written Communication Problem Resolution Customer Relations Proficient in all fraud types Proficient in several systems.
Skills : Problem-Solving Skills,Strong Work Ethic, Time Management Critical Thinking Self-Confidence.
Description :
Responsible for detecting fraudulent ACH/BT's and charges on credit cards.
Notified customer to validate charges and if fraud educated them on fraud procedures.
Responsible for verifying address changes on possible account take over and identity theft accounts.
Verified addresses that priority plates are requested to go to. Selected to mentor and do side by side with peers that wanted to learn ACH/BT.
Selected to run a macro to identify account take over before fraud loss occurs, saving over $1 million per month.
Selected to represent Specialty Fraud Department on the Associate Satisfaction Team.
Selected to go to Phoenix to educate peers there in IDT during the transition and also did quality for Phoenix peers after the transition in IDT.
Experience
7-10 Years
Level
Management
Education
Diploma
Fraud Detection Analyst Resume
Objective : Seeking a talented Fraud Detection Analyst, responsible for analyzing credit and debit accounts and transactions to detect potential fraud, trends, and patterns while maintaining the highest level of customer satisfaction.
Skills : Organization Skills, Time Management, Customer Service.
Description :
Thoroughly reviewed credit applications to determine applicant and data validity.
Handled incoming calls with professionalism.
Completed audit documentation.
Escalated accounts to the supervisory team as necessary.
Maintained professional verbal and written communication standards.
Served as a Barclaycard ambassador and makes sound judgment calls on behalf of the Company.
Performed research and analysis on Fraud queue data, making recommendations for greater effectiveness, lower false-positive rates, and department productivity gains.
Experience
2-5 Years
Level
Junior
Education
Fraud Investigations
Fraud Detection Analyst Resume
Headline : Seeking a Fraud Detection Analyst position within a company where my ten years of financial, operational, and administration experience can be used to excel for my employer, create a positive work environment, and grow within the company.
Skills : Quality verbal and written communications, Customer Service.
Description :
Reviewed potential fraudulent accounts for the prevention and detection.
Developed and streamlined development and approval process that cut time by 50% Determine the authenticity of customer personal information that directly affected the customer and risk to Bank.
Investigated credit card application discrepancies and determine authenticity to prevent fraudulent applications while maximizing new accounts.
Verified information on applications utilizing credit bureau reports, verification tools, and contacting true party.
Assisted with the drafting and gathering of client documents and make independent recommendations regarding AML risk at a client level.
Ensured the accuracy and completeness of EDD information gathered in accordance with the heightened standards.
Reviewed and evaluated levels of EDD information risk and escalating as appropriate.
Experience
5-7 Years
Level
Executive
Education
Bachelor's degree in Accounting
Fraud Detection Analyst Resume
Objective : Seeking around Detection Analyst position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : MS Word, Writing Skills, Organizational Skills, Problem Solving.
Description :
Analyzed and identified daily fraud trends. Analyzed credit card transactions to uncover potential fraudulent use of credit cards.
Utilized system tools to improve the best judgmental decisions.
Evaluated risk to client relationships and work directly with the client to resolve problems.
Communicated best-demonstrated practices to peers by preparing side by side.
Contributed ideas toward the monthly team contests to increase team performance levels.
Assisted with weekly team meetings, reviewing and informing important departmental updates with the team.
Maintained a high level of ethical conduct handling customers' personal information.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Fraud Detection Analyst Resume
Summary : Over 2+ years of Fraud Detection Analyst. Experience in credit card product knowledge. and also Call Center and Customer Service experience. Able to navigate in a Windows environment and through different systems quickly.
Skills : Communication Skills, Organizational Skills, Critical Thinking.
Description :
Reviewed credit card applications to detect any fraudulent or suspicious activity.
Closed and reissue credit cards based on customer notification or internal fraud detection.
Monitored, reviewed, and set red flags based on suspicious purchasing activity.
Worked with other departments such as initial applications, bust-out fraud, transaction fraud, and payment fraud.
Maintained extensive knowledge and serve as operational support between PSCU business units and member-owner credit unions.
Experience
7-10 Years
Level
Management
Education
GED
Fraud Detection Analyst Resume
Objective : Motivated and highly productive Fraud Detection Analyst professional with a research background. Detail-oriented with strong skills in multi-tasking and efficient management of day-to-day office operations. Maintaining effective working relationships with co-workers and clients through outstanding interpersonal skills.
Skills : Strong Work Ethic, Time Management, Critical Thinking.
Description :
Thoroughly reviewed accounts to determine the potential for fraudulent activity.
Thoroughly reviewed credit applications to determine applicant and data validity Handle incoming calls with professionalism.
Placed outbound calls as a source of comparison to account indicators.
Completed audit documentation Escalate accounts to the supervisory team as necessary.
Served as an ambassador and makes sound judgment calls on behalf of the Company.
Performed assigned tasks and projects as assigned.
Reviewed and analyzed online banking/ transactions prior to release/ approval to determine if fraud exists.
Experience
2-5 Years
Level
Junior
Education
Bachelor's degree in Accounting
Fraud Detection Analyst Resume
Objective : Dynamic Fraud Detection Analyst Professional with proven rapport building and problem resolution abilities. Key strengths include excellent sales, customer service, troubleshooting, and monitoring skills. Familiar with RFQ and Proposal preparation. Bilingual with excellent references and communication skills. Performance recognized by multiple awards.
Skills : Analytical Skills, Organizational Skills, Problem Solving.
Description :
Analyzed potential fraudulent accounts of customers' personal credit cards account for the prevention and detection of fraud with objective to identify potential fraudulent violations.
Coordinated consistent and effective communications with customers to inform and resolve fraudulent activity.
Trained and mentored new hires on procedures and protocols used to identify fraud.
Expedited all analyses and decisions as needed in a fast-paced and time-sensitive, urgent manner.
Received merit-based promotion after a 1-year service.
Selected to monitor important VIP accounts.
Able to follow established protocol and procedures.
Experience
2-5 Years
Level
Junior
Education
Diploma In Accounting
Fraud Detection Analyst Resume
Objective : As a Fraud Detection Analyst, responsible for meeting internal and external deadlines, communicating with peers, customers, and law enforcement. and also responsible for conducting analysis and fraud investigations.
Skills : Service Orientation, Time Management Skills, Strong Work Ethic.
Description :
Worked, assigned tasks and projects as assigned.
Conducted analysis and resolve complex issues, with limited supervision, leveraging various fraud tools, applications, and systems.
Independently developed, implemented, and continually enhanced fraud detection strategies and authorization decision rules that balance fraud loss reduction and member experience.
Served as subject matter expert in all aspects of Fraud Detection.
Ability to occasionally travel for onsite meetings with credit unions.
Supported sales staff by participating in focus groups, conference calls, and WebEx sessions. Effectively interact with staff members, senior management, clients, and vendors.
Independently performed research, analyzed large amounts of data, and developed reports to monitor fraud losses and trends at credit union levels.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Fraud Detection Analyst Resume
Objective : Efficient, highly detail-oriented, and organized self-starter who works well independently or with a team to get the job done to the satisfaction of the client. Takes initiative and has the drive to succeed. An enthusiastic individual who is a fast learner and can deliver results quickly.
Skills : MS Office, Detail-Oriented, Communication Skills.
Description :
Reviewed accounts in Fraud Detection Work Center, for unusual activity on cardholders accounts.
Managed compromise card events on behalf of PSCU member-owners.
Handled a high volume of customer inquiries and potentially confrontational situations.
Maintained professionalism and balance between risk to the bank and customers.
Assisted customer service with fraud-related questions.
Designed and implemented database queries via Business Objects, SAS, Crystal, and/or other internal databases.
Analyzed outcomes to identify fraud trends and reduce potential overall risk.
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