A Freight Broker Agent acts as a liaison between shippers and carriers and helps in securing transportation of goods. A well-written Freight Broker Agent Resume indicates the following core duties and responsibilities – marketing and attracting new customers, booking orders and line carriers up for loading, generating leads and attracting new prospects, developing a sales pipeline, identifying and selecting reputable and safe carriers for freight services, providing customers with shipping quotes, booking orders with carriers, tracking the status of loads, keeping accurate records of relevant activities, updating customers on the status of shipments, assisting with other inquiries, and maintaining current knowledge of market trends in the transportation marketplace.
Apart from proven work experience, the following skills are needed – proficiency with MS Office Suites, excellent problem-solving abilities, excellent communication skills, outstanding people skills, proficiency in negotiation, and demonstrable ability to meet sales targets. While formal education is not mandatory, possessing work experience is needed.
Headline : Dedicated Freight Broker Agent motivated to maintain customer satisfaction and contribute to company success. Experienced logistics professional versed in all operational and financial aspects of fleet management, quality control, inventory control and customer service. Brokering Freight between Shippers and Carriers.
Skills : Logistics, Transportation.
Description :
Established transportation cost standards and economical shipping practices.
Evaluated and reconfigured systems to support customer service and operational goals.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Reviewed new customer orders and requests and manually entered data into a centralized database.
Conducted qualitative and quantitative analysis of logistics operations using simulation models and other tools.
Negotiated contracts with outside providers to minimize costs to the company and customers.
Found coverage for booked Atlas Logistics shipments with a focus on transportation buy rate and profitability.
Experience
5-7 Years
Level
Executive
Education
Liberal Arts Ungraduate
Freight Broker Agent Resume
Summary : Highly motivated team player with over 8 years of Office Administrative experience, with a productive track record of meeting all deadlines successfully. Seeking a challenging and rewarding career in a diverse environment where my strong work ethic, education, and expertise can be used to help promote the mission and exceed team goals.
Skills : Microsoft Office, Type 60 Wpm, Self-Motivated, Attention To Detail, Flexible, Office Equipment, Graphic Design, Publishing.
Description :
Performed freight services according to company and government regulations.
Planned and coordinated pick-up and delivery schedules.
Worked with Shippers, Carriers and Dispatchers to manage the schedules.
Tracked and reported shipment status to customers.
Managed multiple deliveries, process spot requests and develop new sales strategies to improve business Resolved freight discrepancies in a timely manner.
Responded to customer concerns and queries professionally.
Maintained positive and productive relationship with customers.
Experience
7-10 Years
Level
Management
Education
Assocaites In Human Resources
Freight Broker Agent Resume
Summary : Identifying complex problems and review related information to develop and evaluate options and implement solutions, and to monitor or assess the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Skills : MS Office, Computer Skills.
Description :
Contacted customers for loads and rate per a greement.Post load on DAT or contact known carriers and book load.
Dispatched driver for pickup.
Checked call load on way.
Checked calls daily until delivered.
Built large customer base through honest hard work and by doing what I said would do.
Had a tremendously high rate of on time deliveries.
Identified and contact qualified carriers for freight services.
Experience
10+ Years
Level
Senior
Education
MS
Freight Broker Agent Resume
Headline : To obtain a position as a Freight Broker Agent 5+ Years Clerical/Customer Service Representative. High level of energy and enthusiasm, from the first call to the last. Exceptional telephone personality, able to build rapport with every caller. Independent worker with excellent customer service abilities. Self-Starter.
Skills : Project Management/Estimation, Non CDL Truck Driving, Certified First Aid/CPR Administrator, Mircrosoft Excel, Microsoft Outlook.
Description :
Executed negotiations with customers and carriers through prospecting, cold calling, qualifying, and closing deals.
Sourced carrier capacity for particular lanes dependent upon equipment needed.
Developed relationships with new carriers and customers through email, phone calls and in person.
Managed key accounts totaling over $400,000 in revenue opportunities yearly.
Bid on spot quotes and potential dedicated loads on a daily basis in order to acquire more business for the brokerage department.
Solved various problems as they arose such as recovering dropped loads and verifying possible alternatives for pickup or delivery options.
Played a key role in the implementation of new Transportation Management Software.
Experience
5-7 Years
Level
Executive
Education
BA
Freight Broker Agent Resume
Objective : Continue work that challenges me whether in sales, customer service or management. Currently looking to get back to my main love, which is being a freight broker agent. I continue to have contacts and relationships with customers that remember me and my work ethic from years ago. I have a drive and strong desire to go back to this industry.
Skills : Microsoft Office, Sage, ERP, Airdass, Arcview, Fluent in Arabic, French, and English.
Description :
Cold calling shippers to gain acccounts.
Gathered shippers to give you freight loads to sell and find a carrier to haul and negotiate price.
Gathered carrier information.
Filled out contracts.
In ordered to be successful this is a very fast paced job.
Built relationships with carrier and shippers.
Responsible for collecting and processing all paperwork associated with loads: Load Tenders Bill of Lading/Proof of Delivery Customer and Carrier Invoices.
Experience
2-5 Years
Level
Executive
Education
Business Management
Freight Broker Agent Resume
Objective : To establish a long-term career in a company where I may utilize my Freight Broker Agent professional skills and knowledge to be an effective Associate Program Manager and inspiration to those around me.
Skills : Assisting Skills, Monitoring Skills.
Description :
Monitored logs-hours of service for drivers.
Followed DOT Rules & Regulations and invoicing.
Managed accounts receivable and accounts payable.
Managed Payroll for all Employees.
Set up new carriers & Shippers.
Located, contacted, negotiated and worked with carriers and shippers to deliver customer cargo within a designated frame.
Assisted with scheduling, dispatch and coordination of transportation drivers.
Experience
2-5 Years
Level
Executive
Education
Business Management
Freight Broker Agent Resume
Summary : Hardworking, organized, Freight Broker Agent professional with a proven background delivering sensible business technology solutions on time and under budget while working as a team member or team leader.
Contacted manufacturers or shippers to get contracts for truckloads of cargo.
Looked for credible trucking company that caters to the manufacturers needs and meets their requirements.
Placed calls to trucking companies or individual owner-operators to negotiate shipping cost for taking goods.
Prepared the documents needed for the shipment before forwarding to the carrier to process the payment.
Ensured that incoming and outgoing shipments are done properly and timely.
In charged of determining the most expedient route for the truck driver, and making delivery appointments for each stop or stops on the load.
Tracked and monitored location of drivers to ensure timely and safe delivery of the freight.
Experience
7-10 Years
Level
Management
Education
Diploma
Freight Broker Agent Resume
Objective : A highly motivated graduate looking to develop practical skills in psychology. Ability to establish and build relationships with patients and care personnel. Experienced in coordinate activities for patients with mental disabilities and veterans. Able to communicate and confer confidently and effectively with staff.
Skills : Planning Skills, Coordinating Skills.
Description :
Negotiated contract and pricing agreements with carriers.
Manually created shipments, assigned carriers, and dispatched shipments.
Completed and followed up on all registration and traffic documents.
Educated customers about our shipping solutions.
Conducted research on customers that have a need for our services.
Cold-called, generating new leads and prospecting accounts.
Qualified prospects for size, complexity, and overall fit for our company.
Experience
2-5 Years
Level
Executive
Education
B.A. In Psychology
Freight Broker Agent Resume
Objective : Seeking a Freight Broker Agent position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Management Skills, Developing Skills.
Description :
Used Salesforce automation tools to track progress and report goals.
Analyzed consumer needs and developing innovative solutions.
Knowledged of current marketing and advertising trends and best practices.
Experienced in a customer-focused position with demonstrated problem solving ability.
Collaborated with other departments as necessary to meet customer requirements, to take advantage of sales opportunities or, in the case of shortages, to minimize negative impacts on a business.
Developed an understanding of customer's needs and take actions to ensure that such needs are met.
Established task priorities, scheduling and tracking work assignments.
Experience
2-5 Years
Level
Executive
Education
GED
Freight Broker Agent Resume
Objective : Preparing all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.).
Skills : Coordinating Skills, Customer Service.
Description :
Maintained and developed positive business relationship with a customer's key personnel involved in or directly relevant to a logistics activity.
Protected and controlled propriety materials.
Co-ordinated and facilitated cross training within the customer service department.
Oversaw and ensured proper tracking and tracing shipment for NVOCC and CHB clients, keeping customers well informed of any updates.
Taken incoming phone calls and respond to issues quickly and accurately.
Billed on time, zero demurrage mind set, detention, exam fees and etc.
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