Customer Service Intern Resume
Objective : As a Customer Service Intern, responsible for Interacting, conducting various duties with the Customer Service Center in order to develop new skills & learn new areas of the business while helping customers.
Skills : Management, Customer Service Skills, Technical Skills.
Description :
- Developed strong communication & technical skills to assist customers.
- Used problem solving skills, determined problems and understood fundamental parts of the problem in order to resolve customer service related inquiries.
- Participated in learning opportunities for process improvements, time management, and technology skills.
- Verified & prescreened of sales orders.
- Followed given guidelines & procedures actively liaise with colleagues, clients, and customers to anticipate and solve issues and risks.
- Collaborated with other utilities working on developing similar frameworks.
- Assisted in advanced tasks as part of training & development.
Experience
2-5 Years
Level
Executive
Education
GED
Customer Service Intern Resume
Objective : As a Customer Service Intern, responsible for Customer calls, emails, and also Answering Calls regarding the status of their claim.
Skills : Customer Service Skills, Multitasking Skills.
Description :
- Provided suggestions for making future improvements for training.
- Leveraged interviews, performance metrics, and benchmarking data, assess PG&Es current customer maturity.
- Applied improvements and new techniques as assigned by the supervisor.
- Conducted internal and external research to formulate and develop a customer maturity model.
- Worked on Servicesoft software.
- Supported for the Customer Service Manager.
- Worked with Companys CRM Software.
Experience
2-5 Years
Level
Executive
Education
GED
Customer Service Intern Resume
Objective : As a Customer Service Intern, responsible for Understanding and focusing on customer services support activities including research on best practices and how to implement.
Skills : Possesses Strong Leadership, Interpersonal Communication.
Description :
- Provided assistance to callers based on their needs.
- Searched database for Customers needing special assistance.
- Reported false advertised items on Store Website Change prices of items on Store Website.
- Monitored first call resolution Tracked call trends Multitasked Participated in projects that involved employee satisfaction Reviewed variously.
- Assisted in the operation of professional minor league soccer games Set up grassroots marketing campaigns to promote Women's Professional Soccer.
- Answered and responded to customer concerns within the hospital.
- Designed surveys and the programs to data enter and analyze the data retrieved from the surveys.
Experience
2-5 Years
Level
Executive
Education
Associate In Computer Science
Customer Service Intern Resume
Objective : As a Customer Service Inter, responsible for Researching & analyzing large customer-centered companies (Amazon, Google) to help further develop the customer service culture.
Skills : Microsoft Office, Program Management, Analytics, Supply Chain Management, Problem Resolution, Financial Analysis, Business Management, SQL.
Description :
- Helped design and prepared client presentations and mail outs.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Communicated with customers to identify and resolve outstanding payments.
- Researched and understood how electronic aids (instant chat and others) could positively affect our customers and assist with the rollout of additional aids.
- Understated how we document all pertinent partner activity in customer relationship management (CRM) system and analyze for better efficiency.
- Understated how to verify and check shipment details, weights and other required logistics are inputted for proper tracking and analysis for better efficiency.
- Answered inquiries and addressed concerns of over visitors, providing high-quality customer service.
Experience
2-5 Years
Level
Executive
Education
MS In Customer Service
Customer Service Intern Resume
Objective : As a Customer Service Inter, responsible for ordering, claim management; focusing on entire order process from customer account maintenance, and order management, and post-sale services. Assisting in business administration functions as needed.
Skills : PrintSmith, Graphic Design, Customer Service, Sales.
Description :
- Created, validated customer purchases in accordance with standard work, business requirements & policies.
- Monitored, updated sales orders to ensure all requirements are addressed & completed in a timely manner.
- Processed warranty claims into the ERP system.
- Reviewed, resolved claim discrepancies.
- Worked directly with internal business partners to ensure data requests are complete & accurately entered in the ERP system.
- Managed, created, and coordinated requests through multiple databases.
- Assisted in documenting policies & procedures.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Customer Service Intern Resume
Objective : As a Customer Service Inter, responsible for Assisting the outsourced team of hotline and helpdesk customer service representatives. Experience in Providing direction & escalation to the team lead.
Skills : Customer Service Skills, Multitasking, Time Management Skills.
Description :
- Itemized purchases by recording prices, departments, taxable and nontaxable items; operated a cash register.
- Entered price changes by referring to price sheets and special sale bulletins.
- Collected payments by accepting cash or charge payments from customers; making change for cash customers.
- Verified credit acceptance by reviewing the driver's license; operated a credit card authorization system.
- Provided pricing information by answering questions.
- Maintained checkout operations by following policies and procedures.
- Maintained a safe and clean working environment by complying with procedures, rules, and regulations and completing daily cleaning tasks.
Experience
2-5 Years
Level
Management
Education
GED
Customer Service Intern Resume
Objective : As a Customer Service Intern, responsible for Analyzing information in CRM system and providing related reports to improve the customer service quality.
Skills : Inventory Management, Financial Statement Analysis, Strategic Planning, QuickBooks, Mass Communication.
Description :
- Greeted customers entering the Workforce Center (WFC) and determine the purpose of their visit.
- Answered questions and provide information regarding partners in the WFC, community resources, and other information.
- Assisted universal customers and participants in the resource area of the WFC with minnesotaworks.net, resume building, cover letters, job search, and other areas as needed.
- Transmitted information or documents to customers using a computer, mail, or facsimile.
- Responsible for managing the process of fielding and addressing customer inquiries on matters relating to season ticket holders, single tickets.
- Worked closely with ticket representatives to pursue new leads for season ticket holders.
- Ensured that special guests were equipped with proper credentials at event check-in.
Experience
0-2 Years
Level
Entry Level
Education
High School Diploma
Customer Service Intern Resume
Objective : As a Customer Service Intern, reponsible for contributing key initiatives and assisting with number of projects, including data entry, return document processing, and office duties as assigned.
Skills : MS Office, Customer Service, Editing, Communications.
Description :
- Contacted vendors in regards to the drop and ship process.
- Approved invoices as well as documented status in detailed Google Documents.
- Assisted customers in regards to concerns regarding shipment.
- Fulfilled orders on Shopify as well as updated product inventory.
- Shipped out magazines and miscellaneous products.
- Created spreadsheets in regards to KPI's.
- Identified and assessed customers' needs to achieve satisfaction.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor Of Professional Studies
Customer Service Intern Resume
Objective : To secure a quality, challenging position in Customer Service Intern where can share my knowledge and grow within the company into a next position.
Skills : Microsoft Office, Chat Software, Tracking Software, Outlook.
Description :
- Received import orders from the united states.
- Answered phone lines and assisted all senior management personnel.
- Processed orders and routed complaints to appropriate departments.
- Maintained financial accounts by processing customer adjustments Maintained customer records by updating account information Assisted customers.
- Opened accounts and explained the different subscriptions offered.
- Processed returns and/or exchanges documentation.
- Scanned and uploaded agreements and Government Orders.
Experience
0-2 Years
Level
Entry Level
Education
Bachelors
Customer Service Intern Resume
Objective : Motivated, open-minded and enthusiastic worker with Customer Service Intern with various childcare certifications. Able to multi-task and work in various settings with hundreds of customers in a high paced environment. Seeking to obtain an entry-level position that will add to my personal and professional development.
Skills : Possess Knowledge Of MS Word, Customer Service Skills, Multitasking.
Description :
- Provided customer service to a multi-modal transportation facility that accommodates passengers daily.
- Demonstrated the ability to think and act quickly in dynamic situations.
- Improved processes in the area of customer service.
- Exhibited the skill to efficiently communicate and assist customers foreign to the United States.
- Assisted K9 handlers by redirecting the general public from interfering with their vital duties.
- Acquired knowledge is necessary to accurately direct passengers to their destinations.
- Worked hours per week aiding the customer service manager, marketing director, and head accountant.
Experience
0-2 Years
Level
Entry Level
Education
Communications
