Patient Services Manager Resume
Objective : Numerous years of food and retail service experience along with legal experience. Nearly 10 years' experience as a food service manager.
Skills : Hippa Training, ICD-9 And CPT Coding, Quick Books.
Description :
- Coordinated patient appointments. Cultivated relationships with referral providers.
- Entered patient data, billing and insurance information. Verified insurance eligibility and patient benefits.
- Coordinated patient appointments and ordered merchandise and supplies to ensure clinician productivity and customer satisfaction.
- Verified patient insurance eligibility and benefits and maintained treatment c ores ponding es with case managers, adjusters.
- Collecting and posting patient copays and payments, entering and posting charges -CPT and ICD-10 coding, balancing batches.
- Coordinate DME and Respiratory services, communication with staff for the deployment of services, and verify insurance benefits.
- Track and report on monthly revenue per department and service offering, including account and payer analysis.
Experience
2-5 Years
Level
Executive
Education
BS
Patient Services Manager/Representative Resume
Summary : Professional graduate student enrolled in final semester of a master's program in business administration and healthcare administration, currently seeking an opportunity.
Skills : Electronic Medical Records, Administrative Assistant.
Description :
- Administrator for billing, compliance, and patient census information for multiple practices.
- Coordinate and train the team of rehab aides and receptionists while maintaining a positive and engaging environment.
- Manage data and information related to payer relations, the net rate of return, billing protocols, and referral relations.
- Consistently implement process improvements to improve efficiency and profitability.
- Develop, coordinate, and monitor affiliate-wide clinical services training program for all clinical staff.
- Schedules and issues Assist in the delivery of patient care services by developing collaboration among medical, nursing, health center.
- Analyze and monitor health center services and operational systems, including patient flow and staffing with the center.
Experience
7-10 Years
Level
Management
Education
Master's
Patient Services Manager I Resume
Objective : To obtain a career in the Healthcare Hospitality Industry that will provide with the experience and skills necessary for a successful career in Healthcare.
Skills : Leadership Development, Management, Coaching.
Description :
- Assisting with the day to day operations of the kitchen and cafeteria. Influence staff through effective motivation and leveraging.
- Assist with Food Production Director in creating menus, purchasing and checking inventory on a monthly basis.
- Assist with monitoring and managing the tray line for all meal periods. Improve Patient Satisfaction by implementing new innovations.
- Perform a variety of duties, including the planning and supervision of all patient food assembly and service workers.
- Ensuring patient satisfaction and good public relations through the safe and efficient use of resources.
- Implemented room service, using C-Bord and also played an important part in getting staff and management trained on the C-Bord systems.
- Performs general clerical functions as necessary, including but not limited to preparing patient files for clinicians, physician letters.
Experience
2-5 Years
Level
Junior
Education
Management
Patient Services Manager/Executive Resume
Objective : Obtain a responsible and challenging position within company that will allow to learn new technologies and skills while utilizing previous experiences to improve beyond abilities.
Skills : Typing, Communication Skills.
Description :
- Manage office operations to ensure efficiency and productivity.
- check and distribute mail, emails, faxes, and reports regularly throughout the business day.
- Managing medical records and systematic paperwork for each patient Managing and ensuring smooth medical billing and claims.
- Responsible for the training and coaching of new employees.
- Fixing and managing the schedule of physicians. Collect payments, post daily charges, and prepare daily bank deposits.
- Managed foodservice hotline telephone for patients Worked with food service director in improving and monitoring patient satisfaction.
- Answering phone calls Making reminder phone calls Greeting clients and families Entering data in computer Verifying insurances.
- Transport clients to & from recovery based meetings, enforced rules of the treatment center, Issue Mitigation -De-escalating client issues.
Experience
2-5 Years
Level
Junior
Education
Medical
Patient Services Manager/Co-ordinator Resume
Summary : Broad range of leadership experiences in the food service industry ranging from hospitals, new restaurant start-ups, country clubs, catering, resorts, schools and cruise ships.
Skills : Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook.
Description :
- Responsible for managing through supervisors to enhance patient satisfaction and food safety.
- Work with the Studer Group on employees first, patients second to drive results Write and organize a schedule.
- Broke the record for patient satisfaction scores in my first quarter through developed teamwork and motivation techniques.
- Success with patient satisfaction growth with hospital running at maximum patient capacity, average census growth.
- Challenged the staff to break records in tray timeliness by offering to shave head if they could maintain a goal.
- Successfully negotiated for increased labor budget using hospital stats and need.
- Taught and promoted several frontline employees to grow into leadership roles.
Experience
7-10 Years
Level
Management
Education
Associate
Patient Services Manager/Director Resume
Headline : To obtain a position in the Food & Beverage industry.30 years experience in the food & beverage industry which includes restaurants, hotels, resorts and healthcare. Exceptional Customer Service skills.
Skills : excellent customer services skills.
Description :
- Managed all Dietary Staff in the assembly and delivery of patient meals in a bed healthcare facility.
- Responsible for maintaining high patient & client satisfaction in a healthcare setting.
- Responsible for direct report hourly employees including two supervisors Hiring, coaching, and training staff to deliver high-performance results.
- Conducted semi-annual and annual employee performance reviewed, documented results, and made disciplinary actions.
- Plan and control food and equipment purchasing plans and control labor budgets to reduce overtime, temp labor.
- Design and recipe compliance experience to ensure quality control.
- Prepared menus based on nutritional diet and restrictions Ability to deliver client and customer satisfaction results.
Experience
5-7 Years
Level
Executive
Education
Nutrition
Lead Patient Services Manager Resume
Headline : Passion for providing the highest quality food and service. Enjoy the challenge of training and growing staff members as well as working with a diverse work force.
Skills : Nutrition Consulting, Community building, grant writing.
Description :
- Safety and sanitation practices including performing monthly regulatory audits and conducting staff meetings.
- Ensured food was prepared and served free of contaminants, foreign material, and decay.
- Ensured proper food handling was practiced by all kitchen staff.
- Enforced proper labeling and packaging to avoid cross-contamination and expiration.
- Checked products for adulteration and contamination, managed production processes and ensured quality control systems.
- Managed patient services for patients and their families with blood-related cancers statewide.
- Participated and assisted in Society fundraising events Coordinated and implemented patient education events.
Experience
5-7 Years
Level
Executive
Education
Nutrition
Patient Services Manager/Analyst Resume
Objective : Highly qualified Patient Services Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and excel in the collaborative environment.
Skills : Microsoft Office, SPSS, Phlebotomy, Employee Relations, Patient Care.
Description :
- Drive patient satisfaction and maintains client relationships through rounding.
- Ensure compliance to food safety, sanitation, and overall workplace safety standards.
- Supervise, staff, train and manage the performance of the foodservice supervisors, diet office, kitchen, tray line, and patient meal.
- Coordinate activities related to menu distribution and other menu related issues, and facilitate operations related to production.
- Manage and control resources and materials to ensure quality, adequacy of supply and cost control within budgetary guidelines.
- Managed all personnel in the Patient Services Department Provided management, leadership, operations, strategic planning.
- Worked closely with office managers, providers, primary care and specialty teams to support patients and facilitate care coordination.
Experience
2-5 Years
Level
Executive
Education
BS
Associate Patient Services Manager Resume
Summary : To secure a challenging position with growth potential in a professional environment where strong organizational and communication skills will be utilized and cultivated.
Skills : Ms-excel, Customer Service.
Description :
- Monitor workflow, performance, customer service and clinical accuracy of employees through measurable audits.
- Attend daily meetings with hospital staff and directors to ensure quality and accuracy are provided for every patient at a meal.
- Maintain and budget an adequate schedule that suites the needs of the dept for optimal service and financial balance.
- Set up and monitor training for new employees and provide follow up conversations throughout the probationary period.
- Ensure patient satisfaction and good public relations are achieved through the safe and efficient use of resources.
- Establish goals and oversees the implementation of patient food services needs based on medical direction.
- Responsible for communication between other health care professionals for information pertinent to care of patients
Experience
7-10 Years
Level
Management
Education
Medical
Jr. Patient Services Manager Resume
Objective : To secure a challenging position where can effectively contribute innovative ideas and skills with a reputable organization.
Skills : Office Management, Inventory, Product Ordering.
Description :
- Monitoring operations, and completing assessments and necessary action plan to provide optimal nutrition care.
- Drives patient satisfaction and maintains client relationships through rounding.
- Ensures compliance to food safety, sanitation, and overall workplace safety standards.
- Manages the performance of the foodservice supervisors, diet office, call center, kitchen, tray line, and patient meal delivery staff.
- Coordinates activities related to menu distribution and other menu-related issues, and facilitate operations related to production.
- Manages and controls resources and materials to ensure quality, adequacy of supply and cost control within budgetary guidelines.
- Implemented phases one and two of the patient room service program.
Experience
2-5 Years
Level
Junior
Education
BS
Patient Services Manager Resume
Headline : Healthcare operations administrator with diverse experiences in management, financial development, advancing human capital and business expansion.
Skills : Strong Interpersonal Skills, Revenue Cycle Management,.
Description :
- Responsible for management and operations of multiple patient service accounts in various hospitals.
- Worked closely with the clinical director to improve patient satisfaction, workflow, and cost-effectiveness.
- Successful operations improvement included adherence to OSHA, HIPAA, state and federal regulations while building strong relationships.
- Served as interim Patient Services Director and led successful commission of new account at Mission Hospital.
- Successfully, migrated hospital employees to cost-effective human resources and benefits packages.
- Managed multiple large cost reduction implementation projects to include the implementation of new reporting and communication software.
- Implementations lead to the development and attainment of further contracts with both hospital systems.
Experience
5-7 Years
Level
Executive
Education
Master's
