Public Assistance Specialist Resume Samples

A Public Assistance Specialist is hired to provide technical assistance and expertise and helps clients through the recovery process. Working closely with the program managers, these professionals complete the following duties are listed on the Public Assistance Specialist Resume– maintaining a complete understanding of all applicable public assistance policies, requirements, and evaluation protocols; analysing and evaluating selected project applications, supporting documentation, and inspection reports for accuracy, ensuring quality, completeness, and on-time delivery of all assigned tasks, and using grant portal systems to track and evaluate client information.

The most sought-after skills for the post include the following – the ability to multitask, strong interpersonal skills, strong time management skills, experience with grants proposal and writing project worksheets; and financial compliance experience. Hiring employers often choose resumes that denote a relevant degree and work experience.

 

Public Assistance Specialist Resume example

Public Assistance Specialist Resume

Headline : Seeking a Public Assistance Specialist position as a medical office manager/administrator profession where my medical managing skills, knowledge and years of experience can be fully utilized for the growth of the organization.

Skills : Microsoft Word,Publisher,Powerpoint And Excel.

Description :

    1. Assisted the design and implementation of an outcome measures program in which patients can get knowledge of their illnesses and give doctors a larger picture of their patients' problem to increase his chances for early and preventative treatment.
    2. Interviewed, selected and trained call center staff for programs.
    3. Trained mastectomy and diabetic sales representatives; explained program objectives and criteria to clients and staff.
    4. Maintained contact with clients.
    5. Reported client progress regularly.
    6. Modified programs in response to demonstrated client needs.
    7. Presented oral and written reports of client progress to doctor's offices and governmental agencies.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's


Public Assistance Specialist Resume

Objective : Proficient in Windows, excellent communication skills both written and verbal, strong leadership skills, amazing ability to assimilate data and a people person. Interested in positions in upper level mgmt. or executive administration.

Skills : Community Outreach, Data Entry, Excel, Problem Solving, Effective Communication, Administrative, CPR, CERT.

Description :

    1. Conducted interviews with applicants to determine if they qualified for any public assistance program.
    2. Conducted extensive financial analysis to determine eligibility as well as on-going audits for assistance.
    3. Collected/updated personal data on clients and household members in order to determine eligibility Medicaid, Temporary Cash Assistance, and the Food Stamp Program.
    4. Analyzed monthly expenses, performed wage/income verification, completed budget analysis and determined assistance allowance.
    5. Took corrective action in relation to Medicaid and Food Stamp problems, errors, fraud, and overpayments.
    6. Compiled, organized, and analyzed data to input in the FLORIDA computer system.
    7. Maintained and reviewed caseload along with each budget for each program to be sure of timely compliance with state and federal laws.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Master's


Public Assistance Specialist Resume

Summary : Reliable and driven Lead Public Assistance Specialist who possesses an exceptional ability to establish rapport with clients of diverse social and ethnic backgrounds. Highly productive, independent worker with effective verbal and written communication skills. Strong contributor to business process improve- ment initiatives. Committed to providing excellent customer service and achieving the best outcomes through inter-organization collaboration. Fluent in Spanish.

Skills : Team building activities, Public speaking, Organizational Skills, Communication, Customer service.

Description :

    1. Assessed clients needs via in person interviews and determines eligibility for MediCal and CalFresh.
    2. En- sured clients receive benefits and case updates in timely manner.
    3. Maintained up to date knowledge of pro- gram regulations and policies.
    4. Educated clients about other resources and provides referrals as necessary.
    5. Handled complex case work and trains and coaches subordinate staff.
    6. Regularly gave presentations on program regulations, policies and procedures Provided MediCal/CalFresh outreach for Justice Involved population at Yolo County Jail.
    7. Currently provided CalFresh outreach at UC Davis campus daily; develops relationships and works closely with other organisations offering students support services and focusing on retention.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor Of Arts

Public Assistance Specialist Resume

Objective : Public Assistance Specialist with 5 years of experience in Serving as a central point of contact for the Task Force on COVID-19/Hurricane Sandy policy issues, Assisting in the research, development and maintenance of management tools to inform decision makers, both internal and external, Hurricane Sandy program progress and issues.

Skills : Planning, Force Assistant, Creative Skills.

Description :

    1. Responsible for interviewing, certifying and managing cases for clients in need of government assistance.
    2. Reviewed client history.
    3. Assessed client skills and abilities so client may reach his/her potential and meet government expectations.
    4. Continually updated cases to ensure quality control.
    5. Produced and provided client evaluations for referrals to other assistance programs during the engagement and upon completion of the temporary assignment.
    6. Attended training programs to stay abreast with state policies & procedures.
    7. Created GAIN employment services program.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Public Assistance Specialist Resume

Objective : Public Assistance Specialist with 2 years of experience in Participating in state and regional committees where policy or systems are discussed and counties have an opportunity to influence changes, Reviewing change request documentation and provide feedback to CalWIN, CalHEERS, and CalSAWS, Overseeing changes on existing cases and business processes and communicate it out to impacted users.

Skills : Customer Service, Conflict Resolution, Supervision. Computer Skills.

Description :

      1. Completed three months of intense, comprehensive training.
      2. Maintained UC Davis Outreach statistical data and reports up to date.
      3. Gave work referrals to WAGES clientele in accordance with state policies.
      4. Made frequent oral presentations to community groups.
      5. Handled correspondence and telephone communication related to program.
      6. Handled funds for several programs.
      7. Stayed within budget; increased revenues through effective promotion and client satisfaction.
     
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
A.S. In Human Services

Public Assistance Specialist Resume

Headline : As a Public Assistance Specialist is Developing new business processes on existing systems, Meeting with staff to identify areas needing system improvements and communicate those needs to CalWIN, CalHEERS, and CalSAWS, Working with the Human Services Help Desk to identify and report system defects and develop interim guidance.

Skills : Word, excel and power point, Insurance Verification, Communication verbally and in writing

Description :

    1. Responsible for interviewing, certifying and managing cases for clients in need of government assistance.
    2. Reviewed client history.
    3. Assessed client skills and abilities so client may reach his/her potential and meet government expectations.
    4. Continually updated cases to ensure quality control.
    5. Produced and provided client evaluations for referrals to other assistance programs during the engagement and upon completion of the temporary assignment.
    6. Attended training programs to stay abreast with state policies & procedures.
    7. Determined eligibility for Cash assistance, Medicaid and Food Stamps for families with dependent children.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS In Sciences

Public Assistance Specialist Resume

Headline : Public Assistance Specialist is Utilizing my knowledge and experience in enhancing performance and productivity for delivering efficient service to internal and external customers, while valuing and encouraging a diverse and cohesive work environment.

Skills : Teaching, Computer Literate, Attention To Details, Customer Service.

Description :

    1. Handled complaints, attending trainings and policy meetings.
    2. Obtained accounting and payroll experience while attending college, as an accountant for a non-profit organization and self-employment as a bookkeeper.
    3. Interviewed and assessed 60 to 75 clients each month to qualify their eligibility for financial aid and assistance.
    4. Advised clients of program parameters/limitations with regard to TANF, Food Stamp program, and Medicaid.
    5. Served as inter-agency liaison, working closely with employers and community resource services.
    6. Researched and followed up information with regard to fraudulent clients.
    7. Maintained accurate written records, while meeting deadlines and legal requirements.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
B.A. In Business Administration

Public Assistance Specialist Resume

Summary : Public Assistance Specialist with 11+ years of experience in Acting as a resource for questions about complex system problems and provide tools to assist staff, Working in coordination with Economic Assistance management, Program Planning and Evaluation Analysts, the Reporting Unit, and the CalWIN Help Desk.

Skills : Typing 86 WPM, 10-key touch, customer service, sales, collections, fraud, banking, Microsoft 2003, 2007, and 2010 applications.

Description :

    1. Worked closely with clients to determine eligibility for public assistance.
    2. Assisted clients in helping them find work, housing and daycare.
    3. Provided counseling services whenever needed Acted as supervisor when the supervisor was not available.
    4. Children and Families Counselor - Prepared children, who were abandoned by their parents, for foster care and possibly permanent housing opportunities.
    5. Assisted in the termination of parental rights.
    6. Provided counseling services as well as treatment services to assist the parents who are trying to get their children back.
    7. Issued and entered Dog licenses, Vendor's licenses & Cigarette licenses.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Master Of Education

Public Assistance Specialist Resume

Summary : To obtain a Public Assistance Specialist position within a company that will allow me to utilize my knowledge of quality and process improvement for the benefit of the company as well as for personal growth and professional advancement.

Skills : Data Entry, Time Management, Research, Attention To Detail, Interviewing, Communication, Team Player, Social Media.

Description :

    1. Computed and authorized amounts of assistance for programs such as grants, monetary payments, and food stamps.
    2. Checked with employers or other references to verify answer and obtain further information.
    3. Compiled, recorded, and evaluated personal and financial data to verify completeness and accuracy, and to determine eligibility.
    4. Conducted intake interviews for participation determination in AFDC, food stamp and Medicaid.
    5. Assisted Child Support Enforcement in gathering information to locate absent parents.
    6. Provided on-going follow-up on a caseload of 15-20 client receiving government assistance.
    7. Presented community outreach information to clients as needed.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Masters Of Science

Public Assistance Specialist Resume

Headline : Accomplished management Public Assistance Specialist professional with over 20 years of social work and disability advocacy experience in both the public and private sectors: local and national. Dedicated, effective communicator, supervisor. Able to effectively determine eligibility for FS, Medicaid/Medicare and cash assistance for families with depending children as well as helping people with disabilities throughout the USA. Self-motivated Team player with outstanding work ethics and positive attitude.

Skills : Microsoft Office, Public Assistant.

Description :

    1. Operated cashiering system, keeping records of receipts, balance cash drawer to match receipts.
    2. Updated changes per information received from the State of Ohio Department of Taxation.
    3. Smith Evaluated claimant's qualification for AFDC, Food Stamps, and Medicaid.
    4. Assessed claimants needs for supplementary services and made appropriate referrals for schooling, drug addiction, family planning, and mental health, and other needs.
    5. Conducted fact finding interviews to verify claimant's income and socioeconomic status.
    6. Conducted training sessions for claimants to understand the available programs and qualification requirements.
    7. Applied Florida Statutes and related eligibility laws.
    Years of Experience
    Experience
    5-7 Years
    Experience Level
    Level
    Executive
    Education
    Education
    BA In Teaching