Health Center Manager Resume Samples

Description :

1. Managed daily operations of the clinic which includes meeting productivity standards by counseling staff, auditing to ensure regulatory compliance, oversight of collections, billing, and monthly budget and biweekly payroll submission.
2. Recruited, trained, mentored and evaluated clinic staff, with accountability for developing and retaining top tier talent in accordance to physician and clinic operational goals.
3. Developed employee schedules and organized time off to optimize clinic efficiency and productivity.
4. Experienced with Medicare, Medicaid and private insurance companies for authorization of evaluation and treatment services.
5. Supervised accounting, billing, and appointment scheduling.
6. Ensured strict adherence to standards on safety, disposal of hazardous materials, medical records and inventory/stock control.
7. Provided consistent weekly communication to the proper channels, ensuring metric reporting are tracked and maintained to clearly describe clinic activities and progress Performed standardized assessments to develop & execute treatment plans.
8. Organized and managed volunteer/internship programs.
9. Conducted recruitment, retention strategies, and training for volunteer/interns to meet administrative and clinic needs.

Experience

0-2 Years

Level

Entry Level

Education

Bachelor's

Description :

1. Provides direct management of the health center.
2. Responsible for overall efficient operations, fiscal performance, professional environment, staff selection and development, and maintenance of equipment, supplies and facility.
3. Conducts periodic patient flow assessment for quality improvement.
4. Provides direct patient care as needed.
5. Hires, trains, schedules, and evaluates non-clinician and volunteer personnel.
6. Delegates responsibilities among center staff.
7. Authorizes all personnel-related actions, including time sheets.
8. Conducts periodic review and annual performance evaluations and competency reviews.
9. Determines patient, clinician and employee schedules for effective and efficient health center operations and patient services within affiliate standards and guidelines.

Experience

10+ Years

Level

Senior

Education

Bachelor's

Description :

1. Oversees the overall management of the health center.
2. Manages staff and team leaders along with providers.
3. Manges technical team leaders and monitors all daily operational process of the center.
4. Manages staff composed of RN, MA and LPN.
5. Performs performance appraisal and provide feedback throughout year.
6. Leads on boarding of new staff by ensuring training and successful completion of orientation.
7. Manages timecard, work schedules, work flows and ensuring efficient and effective Health Center performance.
8. Completes incident reports as needed and provide assistance to the Medical Outcomes department.
9. Complys with all legal and regulatory guidelines of facility.

Experience

2-5 Years

Level

Junior

Education

Bachelor's

Description :

1. Conducts hiring, training and performance management of center staff.
2. Completes payroll/schedule for center staff and provider coverage.
3. Conducts center staff meetings, quality assurance and patient care meetings.
4. Completes general facility maintenance per OSHA, CDC and other governing body regulations.
5. Ensures timely and accurate monthly reporting on best practices.
6. Develops and maintains strong vendor relationships for equipment and supplies.
7. Ensures appropriate inventory of supplies and equipment within the facility.
8. Ensures monthly billing of supplies/expenses are accurate and submitted in a timely manner.

Experience

2-5 Years

Level

Junior

Education

Nursing

Description :

1. Provides assistance in completing assignments for health centers day-to-day operations.
2. Trains in all areas of clinic operations to include but not limited to Nextgen EMR systems, front office operations and Care Team Model implementation.
3. Establishes priorities and guidelines for maintaining efficient and expedient workflow for the health center.
4. Establishes and maintains daily staffing levels to ensure appropriate coverage for census.
5. Establishes and maintains adequate stock of supplies, including all medicines and equipment, in accordance to census.
6. Responsible for the overseeing of the health center's plan for meeting managed care utilization and productivity goals.
7. Responsible for monitoring of patient care, patient tracking, patient records management, data collection and risk management systems.
8. Develops, implements and monitors a team-centered atmosphere among health center staff to facilitate operations that are efficient and create an atmosphere which affirms the dignity of each individual during the delivery of health care.
9. Identifies and resolves routine daily operational problems/issues and refer those that are non-routine to the appropriate CHCKC management staff.

Experience

5-7 Years

Level

Executive

Education

Bachelor's

Description :

1. Oversaw daily center operations, including patient services and procedures, with focus on maintaining the highest levels of quality and compliance with guidelines.
2. Supervised Director of Patient Services and Activity Coordinator / Senior Leader in operations and staff management.
3. Collaborated with senior staff to address operational and staffing issues.
4. Managed center inventory.
5. Generated daily operating reports.
6. Established new surgical operation procedures to ensure an efficient workflow.
7. Implemented training in venipuncture to all employees who were interested in improving their skills and this was able to drastically cut down on wait times for patients.
8. Maintained records for health center equipment, fire drills, disaster drills, and construction.

Experience

7-10 Years

Level

Management

Education

Bachelor's

Description :

1. Created annual goals, objectives and budget and made recommendations to reduce costs.
2. Served as liaison between management, clinical staff and the community.
3. Responsible for approximately 70 staff in two clinics.
4. Coordinated schedules and needs of 11 FTE providers and 3 part-time providers in the fields of dental, family practice, counseling, case management, diabetic counseling, OB, OBOT, and other specialties.
5. Managed and approved timesheets for 19 staff, manage earned time off and use of time off work, manage any personnel issues.
6. Coordinated with the Risk Manager, HR, and Regional Director regarding personnel issues; including hiring, disciplines, and firing.
7. Reviewed patient applications for the discount program and approve or deny them according to Federal guidelines and company policy.
8. Communicated any important information to staff and to the Administrative Services Center.

Experience

2-5 Years

Level

Junior

Education

PhD

Description :

1. Responsible for Health Center meetings as appropriate.
2. Prepares the agenda, receiving input and forwarding minutes to appropriate staff members.
3. Attends all Office Manager meetings and other meetings deemed necessary including any additional training as required Provides information for safety required quarterly and monthly by submitting appropriate logs or forms in a timely manner Follows through within the appropriate timeframe for all reports required.
4. Reports include but are not limited to: FTE Variance and Non-Variance reports, Insurance reports, Collection reports, Claim reports and Co-Pay reports.
5. Prepares and maintains appropriate staffing for Health Center in conjunction with provider scheduling.
6. Consistently staying within FTE budget guidelines unless for another necessity.
7. Builds a strong Team within the Front Office by implementing a Lean Process using the Mapping Process Ensures Health Center is maintaining strict confidentiality regarding patient information at all times Coordinates orientation and in-service activities to promote professional growth and skill development among staff members.
8. Evaluates staff needs for re-education opportunities.

Experience

5-7 Years

Level

Executive

Education

A.A.S.

Description :

1. Manages Employee Health Clinic at Cobham Defense Electronics, Lansdale, PA Provides urgent and non-urgent care to injured and ill workers.
2. Develops and implements wellness programs Proactive approach and early management of injuries led to significant reduction in lost time injuries and OSHA recordables in first year of employment.
3. Provides case management for Workers' Compensation, short and long term disability, and FMLA.
4. Collaborates with Workers' Compensation adjusters, medical providers, and employers for employees' safe, timely, and productive return to work.
5. Recognized for prompt, competent response to critical emergencies.
6. Provides early intervention of repetitive motion injuries with ergonomic workstation evaluations in manufacturing and office areas resulting no lost time injuries in this calendar year.
7. Trains, manages, and provides technical support to First Responder Team.
8. Provides monthly metric reports to Safety Specialist regarding occupational events and contributes to accident investigations.

Experience

10+ Years

Level

Senior

Education

Bachelor's

Description :

1. Successfully concluded in overseeing and leading the daily operations of the Yeadon's Medical Center of women's reproductive health.
2. Delivered effective and direct supervision of all employees, including nurse practitioners, and followed through on all clinical laboratory regulations and protocols.
3. Became perfected in all HIPAA and OSHA regulations, scanning and interviewing candidates, preparing staff work scheduling, delivering disciplinary actions, evaluations, payroll, medical record updates billing and filing, updating and assigning all training requirements.
4. Attained cash management and in writing monthly reports with percentage fiscal and/or budget analysis, controlled office inventory with buying and ordering building supplies, attending and assisting in monthly meetings with upper management.
5. Gained patient satisfaction was secured by providing effective registration and interviewing processes, monitoring appointment scheduling, insurance verifications, and all patient financial data.
6. Learned and excelled in laboratory techniques such as pregnancy testing, blood pressure screenings, acquired phlebotomy for HIV and syphilis screenings, and providing all family planning services.
7. Sufficiently build great relationships with all team members and patients.
8. Provided constant lifting, pulling, pushing, bending, kneeling, standing, walking, and observation and monitoring.

Experience

0-2 Years

Level

Entry Level

Education

MBA