A hospitality Internship is provided to students who want to make a career in the field of hospitality. While the actual description varies based on the field taken, the following are certain core tasks mentioned on the Hospitality Internship Resume – overseeing the daily hotel operations, assisting during personnel training, assisting in legal and financial aspects of the business, taking part in deciding to price and offered services, dealing with customer complaints; performing various cleaning activities, setting up e-platform to reach a wider audience, and managing reservations and bookings.
To succeed in this career, the interns need the following skills and abilities – an innate sense for service, patient and diplomacy, a strong sense for perfection, multitasking skills, the ability to learn new things and concepts, and being adaptable to give support to different departments. To take the internship, a high school degree in hospitality or a related domain would be the minimum requirement.
Objective : A recent MBA graduate with excellent customer service experience through various jobs in hotels, resorts, and restaurants. Interested in pursuing opportunities that utilize organization, planning, and strong communication skills.
Skills : Microsoft Office, Customer Service, Communication Skills, Problem Solving
Description :
Checked guests in and out of the hotel in an efficient and professional manner.
Maintained complete knowledge of all hotel features and amenities.
Extensive Customer Services and Customer Satisfaction development Office Operations and Administration.
Performed data entry and word processing.
Processed and filed insurance claims and carriers Managed multi-line phone systems.
Developed appointment schedules for professional office staff.
Organized and maintained confidential case reports.
Experience
2-5 Years
Level
Junior
Education
B.S. in H.M.
Hospitality Internship Resume
Objective : Enthusiastic Hospitality Intern with a passion for delivering exceptional service. Assisted in organizing events and managing logistics, resulting in a seamless experience for over 200 attendees and positive feedback from clients.
Skills : Attention to Detail, Multitasking, Time Management, Adaptability, Cultural Awareness
Description :
Taken reservation requests, appropriately checking in all party reservations, as well as accommodating all walk-in guests if there is availability.
Familiarized guests and giving them information on what we serve, what we have to offer while instilling the theme of the restaurant to our guests.
Provided any further details that the guests request.
Kept the front lobby stocked with standard necessities, and ensuring the cleanliness of all linens, silverware, etc.
Provided communication critical to leading streamlined customer care, delivering an extraordinary experience.
Served guests during the check-in/out process, billing, offering excellent customer service and accommodating requests.
Maintained excellent communication with all other hotel departments, and having hotel and local area knowledge to better serve guests and make recommendations.
Experience
2-5 Years
Level
Junior
Education
B.S. in H.M.
Hospitality Internship Resume
Objective : Hospitality Internship is a one year program designed to provide all students with the opportunity to gain valuable experience in an industry recognized for its hospitality excellence. This internship is a great way for students to gain valuable career-related experience and develop valuable contacts.
Forwarded mail and packages, and delivered items to guests' rooms.
Created a binder for each room.
Trained new employees and created schedules for the housekeeping department.
Coordinated reservations and worked with guests' invoices.
Guest Services and Registration, Luggage assistance, Guest Transportation Services.
Worked on the kitchen line as employee and day manager for quick service venue.
Collaborated with kitchen staff to streamline menu offerings, leading to a 15% increase in food sales.
Experience
2-5 Years
Level
Junior
Education
B.S. in H.M.
Hospitality Internship Resume
Objective : Detail-oriented Hospitality Intern skilled in front desk operations and customer relations. Successfully managed guest inquiries and resolved issues, leading to a 20% improvement in service efficiency and guest retention rates.
Skills : Technical Plan Execution, Fast Learner, Detail-Oriented, Organized, Communication
Description :
Responsible for taking inventory, placing and receiving daily orders, menu development, and event coordination from inception to completion.
Responsible for menu development and marketing analysis for both the quick service venue as well as new patio tapas venue.
Worked in the fine-dining kitchen as part of the event staff.
Processed, organized, and recorded complex data.
Generated accurate records under stringent documentation requirements.
Maintained floor inventory in busy commercial settings.
Developed proficiency in analyzing problems and implementing solutions.
Experience
2-5 Years
Level
Junior
Education
BSHM
Hospitality Internship Resume
Objective : Hospitality Internship is a 12-month program designed to give you the skills you need to work in the hospitality industry, whether you want to work in a hotel, restaurant, or catering company. This internship offers a great opportunity to learn about the hospitality industry and how it operates.
Skills : Attention to Detail, Sales Skills, Teamwork, Communication Skills, Reservation Management
Description :
Supervision of staff/shift management, vast knowledge of food and beverage regulations, customer service, cash transactions.
Gained practical sales experience and worked in all areas of general management in the hospitality industry.
Organized weekly staff meetings to enhance communication, resulting in improved team morale and productivity.
Coordinated events for up to 200 guests, ensuring seamless execution and positive feedback from attendees.
Assisted in the development of marketing materials, increasing social media engagement by 40% over three months.
Assisted in daily operations, enhancing guest satisfaction scores by 15% through attentive service.
Monitored guest feedback and implemented changes, leading to a 20% improvement in overall guest satisfaction.
Experience
2-5 Years
Level
Junior
Education
B.S. in H.M.
Hospitality Internship Resume
Objective : Hospitality Internship Program is a unique opportunity to gain hands-on experience in an established industry. Through the internship, students will learn about a particular industry and gain valuable work experience. Internships are unpaid but housing and meals are covered for all students.
Managed online booking systems, optimizing processes to increase reservations by 25% during peak seasons.
Enhanced the guest experience by implementing a loyalty program, increasing repeat visits by 18%.
Collaborated with the marketing team to launch targeted campaigns, resulting in a 20% increase in bookings.
Trained new staff on hospitality standards, contributing to a 25% decrease in onboarding time and improved service.
Conducted market research to identify trends, leading to the introduction of new services that boosted guest engagement.
Developed and implemented a guest feedback system, increasing response rates by 30% and improving service quality.
Supported housekeeping operations, improving room turnover rates by 20% through efficient scheduling.
Experience
2-5 Years
Level
Junior
Education
B.S. in HM
Hospitality Internship Resume
Objective : Proactive Hospitality Intern with experience in food and beverage service. Collaborated with kitchen staff to ensure timely service and quality, contributing to a 10% increase in customer satisfaction scores during peak hours.
Skills : Coordinating, Planning, Managing, Strong Leadership, Team Player
Description :
Worked and covered day-to-day activities within the store.
Assisted in driving store sales goals and monitoring expense goals.
Helped manage loss prevention functions to ensure a safe shopping and working environment.
Participated in staff meetings, contributing ideas that enhanced team collaboration and service delivery.
Implemented a loyalty program, increasing repeat customer visits by 30% within six months.
Facilitated training workshops on customer service, enhancing team skills and boosting overall guest experience.
Conducted surveys to gather guest feedback, leading to actionable insights that improved service offerings.
Experience
2-5 Years
Level
Junior
Education
B.S. in H.M.
Hospitality Internship Resume
Objective : Hospitality internship source for qualified candidates in the hospitality industry and gives them the chance to enhance their education, improve the quality of their work product through constructive and comprehensive feedback, and aspire to a rewarding career in the hospitality industry.
Effectively communicated and participated in a professional manner with all associates team members and supervisors.
Oversaw inventory management, reducing supply costs by 10% through effective vendor negotiations and stock control.
Executed marketing initiatives that boosted event bookings by 40% within three months.
Assisted in managing social media accounts, increasing engagement by 50% and attracting new clientele.
Monitored cleanliness and safety standards, achieving a 100% compliance rate during health inspections.
Coordinated transportation logistics for guests, improving overall guest experience and satisfaction ratings.
Implemented a training program for staff, improving service efficiency and reducing guest complaints by 30%.
Experience
2-5 Years
Level
Junior
Education
B.S. in H.M.
Hospitality Internship Resume
Objective : Motivated Hospitality Intern with a strong background in event planning and customer service. Played a key role in executing successful corporate events, receiving commendations for attention to detail and organizational skills.
Classified and sorted documents related to the personal files of completed Volunteer assignments based on UNVs document retention policy.
Prepared of the master list of documents to record the files to be archived.
Disposal/Shredding of files that have expired the document retention policy dates under the guidance of the supervisor.
Scanned and uploaded to the Volunteer personal file any missing mandatory documents in the portal (such as contracts).
Assisted the company that will manage the physical removal process of filing cabinets.
Enrolled in or within a year post-graduation of either a Bachelors/Masters degree program in Social Sciences, library and/ or archive management, facility management, or a related field.
Worked closely with the team to establish goals and measurements to enhance exceptional Guest Service
Experience
2-5 Years
Level
Junior
Education
B.S. in HM
Hospitality Internship Resume
Headline : Hospitality Internship is a paid internship that provides hands-on experience in the hospitality industry. Candidates are expected to be self-motivated, detail-oriented, and have a high level of professionalism and integrity. The Hospitality Internship is located at the Renaissance Hotel in Washington, DC for 10 weeks during the summer.
Responsible to monitor Cast Member performance and to inspire, recognize, and coach front-line Cast Members
Expected to spend up to 80% of each day working in the operating area and interfacing with Guests and Cast Members
Coached and developed Cast Members from different cultures, backgrounds, and styles
Empowered to make day-to-day operational decisions in line with Guest, Cast, and Financial expectations.
Partnered with leadership and team to drive continuous improvement and metrics of daily operation.
Partnered with other departments to provide the best support and service to participants.
Provided accurate information regarding the mountain, activities, dining options, hours of operations, lodging, transportation, office equipment, and driving directions.
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