A Hotel Clerk works in the hotels, motel, and resort and accommodates patrons by registering and completing all necessary admission processes and procedures. A well-written Hotel Clerk Resume mentions the following core duties – assigning rooms to the guests, issuing room keys or cards; keeping records of occupied rooms, making and confirming reservations, handling payments; presenting statements; clarifying doubts and queries of the patrons; and undertaking all other relevant clerical tasks as needed.
The most sought-after skills for the post include the following – strong customer focus skills; a professional attitude and mannerism, the ability to multitask, knowledge of travel planning software; experience working in a similar atmosphere; and excellent communication skills. A degree is not a mandatory requirement, however, possessing a high school diploma is useful.
Headline : Resourceful and reliable Hotel Clerk with 6+ years of experience organizing and filing large volumes of business-critical information, preparing error-free internal correspondence, and leveraging fast typing speed to accomplish office tasks quickly and efficiently. Find a position with advancement and highly competitive.
Spearheaded initiative to convert paper documents, including invoices, bills, and receipts, into digital copies.
Typed, and distributed interoffice memos, reports, and other materials.
Monitored inventory levels of office supplies (stationery, tape, paper clips, envelopes, etc.) and reporting shortages.
Updated excel spreadsheets and inventory tracking database to ensure accuracy.
Properly filed receipts, reports, and documents and maintained record systems to ensure files were kept up-to-date and easily accessible.
Prepared outgoing mail - including UPS shipments.
Experience
5-7 Years
Level
Executive
Education
BA in Liberal Arts
Hotel Clerk Resume
Objective : A recent graduate who is highly organized with good communication and time management skills. Excellent initiative and project management skills developed over the course of the degree. Ready to use organizational skills to help the team with implementing the new internal communications system.
Performed administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Greeted persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Heard and resolved complaints from customers or the public.
Filed and maintained records.
Transmitted information or documents to customers, using a computer, mail, or facsimile machine.
Provided information about establishments, such as the location of departments or offices, employees within the organization, or services provided.
Collected, sorted, distributed, or prepared mail, messages, or courier deliveries.
Experience
2-5 Years
Level
Junior
Education
Diploma in General Studies
Hotel Clerk Resume
Objective : Dynamic college graduate with excellent communication skills seeking office clerk role. Reliable and motivated facility maintenance technician with a proven track record of coordinating and completing work orders and tracking system maintenance. Performs a wide variety of maintenance and repairs in a safe and professional manner.
Greeted, registered, and assigned rooms to guests of hotels or motels.
Verified customers' credit, and establish how the customer will pay for the accommodation.
Contacted housekeeping or maintenance staff when guests report problems.
Made and confirmed reservations.
Issued room keys and escort instructions to bellhops.
Kept records of room availability and guests' accounts, manually or using computers.
Posted charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Experience
0-2 Years
Level
Entry Level
Education
GED in General
Hotel Clerk Resume
Headline : An organized problem solver who creates solutions. Maintains a flexible schedule and responds quickly to emergency service calls goal, seeking to obtain a challenging position that will allow fully utilize skills, knowledge, and abilities to become an integral part of the company.
Skills : Administration, Organizational, Housekeeping, Positive Attitude, Team Player.
Description :
Greeted, registered, and assigned rooms to guests.
Issued room key and escort instructions to the bellhop.
Answered department telephone calls within 3 rings, using correct salutations and telephone etiquette.
Made and confirmed reservations.
Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Offered information pertaining to available services and facilities of the hotel, points of interest, and entertainment attractions available in the area.
Explained features of the room, such as the operation of radio, television, telephone, and night-lock.
Experience
5-7 Years
Level
Executive
Education
Certificate in Real Estate Sales
Hotel Clerk Resume
Headline : Hotel Clerk is responsible for providing and maintaining the hotel’s guest rooms and facilities, including cleaning, laundry, and maintenance of common areas. This includes working closely with the front desk, housekeeping staff and sales to ensure that all guest rooms are clean, comfortable and safe.
Responsible for the overall operation of breakfast and happy hour.
Proper food preparation, kitchen safety techniques, and health standard.
Cleaned dining and kitchen area.
Set a work schedule for new employees.
Processed guest payments for the room, food, beverage, and phone charges.
Greeted and registered guests and issued room keys.
Processed credit card transactions during the check-out process.
Experience
5-7 Years
Level
Executive
Education
Micro Computer Accounting
Hotel Clerk Resume
Summary : Reliable Hotel Clerk with 11+ years of experience, performing administrative and secretarial duties with strong communication skills for optimum service and a positive attitude towards getting a job done. Adapt well to the environment, and work great with peers.
Attended to crisis and emergency situations and performance of service recovery.
Attended to quest complaints, requests, and inquiries.
Helped the company to meet its targets through hard work and contributions.
Provided maximum service and always met their demands.
Provided for guests' needs, utilized computers for inputting reservations and group bookings.
Handled incoming calls, and trained hired employees.
Recorded keeping of rooms and guests.
Experience
10+ Years
Level
Senior
Education
HS
Hotel Clerk Resume
Objective : Skilled Hotel Clerk committed to addressing customer concerns with speed, accuracy, and professionalism. Resourceful representative, who consistently meets and exceeds productivity goals.
Skills : Phone Etiquettes, Team Player, MS Office, Documentation, Administration.
Description :
Verified customers' credit, and established how the customer will pay for the accommodation.
Greeted, registered, and assigned rooms to guests of hotels or motels.
Issued room keys and escort instructions to bellhops.
Posted charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Made and confirmed reservations.
Computed bills, collected payments, and made a change for guests.
Recorded guest comments or complaints, referring customers to managers as necessary.
Experience
0-2 Years
Level
Entry Level
Education
BS in Communication
Hotel Clerk Resume
Objective : Professional, efficient office clerk with 4+ years of experience working for a large corporate organization. Seeking a good opportunity in a company that enables improving skills, increase practical experience, fulfill personal ambitions, and expand knowledge.
Skills : Child Care /Nanny, Private Security Management, Customer Service, Office Management, Adult Care/ Pet Caretaker.
Description :
Checked out customers, gave cleaning assignments to maids, did the daily audit, checked in clients, did laundry from the rooms.
Booked and canceled reservations for guests.
Handled payments for hotel rooms.
Resolved issues brought forth by hotel guests.
Checked in guests and met their demands as the sole person on staff during the third shift.
Responsible for daily financial reports and end-of-day procedures.
Prepared outgoing mail - including UPS shipments - and received, sorted, and distributed incoming mail on a daily basis.
Experience
2-5 Years
Level
Junior
Education
Cosmetology
Hotel Clerk Resume
Summary : An experienced professional is now looking to leverage excellent project management and organization skills to help the team reduce office administration costs. Maintained customer relationships, handled shipping, and communication logistics.
Welcome hotel guests by greeting visitors, answering questions, and responding to requests.
Registered hotel guests by confirming room requirements.
Verified pre-registration, assigned rooms, and issued door cards.
Established guest credit verifying credit cards or obtaining cash.
Provided information to guests by answering inquiries regarding the hotel and other services guests may require, such as entertainment, shopping, business, and travel.
Checked guests in and out of the hotel.
Received payments from guests and entered them into the computer.
Experience
7-10 Years
Level
Management
Education
HS Diploma
Hotel Clerk Resume
Objective : Hotel Clerk with experience in general customer service and high paced assistant managing, working proficiently within multitasking duties while delivering professional quality service. Seeks to leverage organizational and research skills to support internal and external communication.
Skills : Customer Service, Telephone, Time Management, Data Entry.
Description :
Greeted and registered all guests, provided outstanding guest services, and settled their accounts upon completion of their stay.
Registered guests, making, and modifying reservations.
Received orders weekly: rotated stock, walk-in, freezer, dry materials as well.
Received shipment, made sure all orders came through.
Spearheaded initiative to convert paper documents, including invoices, bills, and receipts, into digital copies.
Made hotel reservations and check-in guests.
Cleaned and disinfected all hotel rooms and linens.
Experience
2-5 Years
Level
Junior
Education
Associate in Biological
Hotel Clerk Resume
Headline : Seeking a Hotel Clerk position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Contacted maintenance and housekeeping for assistance per the request of the guests.
Regularly operated copy machine, printer, fax machine, paper shredder, and other office appliances.
Maintained strong working relationships with all departments.
Delivered messages and ran errands.
Kept records of calls for service.
Transmitted and received messages, using telephones or telephone switchboards.
Experience
5-7 Years
Level
Executive
Education
Liberal Arts
Hotel Clerk Resume
Objective : A recent Geology graduate who is highly organized with good communication and time management skills. In addition to my collegiate studies, I am seeking to apply the field skills I have acquired while working on a major National Science Foundation Earth Research grant to gain employment in a career where I can build upon these skills to expand my horizons.
Ensured all guest rooms are clean and organized in the allotted time frame on a daily basis.
Advised housekeeping staff when rooms have been vacated and are ready for cleaning.
Took orders for merchandise or materials and send them to the proper departments to be filled.
Kept records of room availability, guests' room folios, and room cancellations.
Answered inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Advised housekeeping staff when rooms have been vacated and are ready for cleaning.
Transmitted and received messages, used telephones or telephone switchboards.
Experience
0-2 Years
Level
Entry Level
Education
Diploma in General Studies
Hotel Clerk Resume
Objective : I aspire to gradually build a strong connection with the community, to learn the basics of my job duties and to go beyond those expectations. I wish to understand the demands of my duties which is essential for growing professionally. The experience I gain from this position will allow me to further understand my surroundings.
Greeted, registered, and assigned rooms to guests of hotels or motels.
Followed Casino and department policies and procedures, including all safety and service procedures; adhere to the Prairie's Edge Chain of Command.
Supported the Vision and Mission Statements of Prairie's Edge Casino Resort.
Adapted to change in the workplace.
Paid attention to the minute details of a project or task.
Completed assigned tasks under stressful situations.
Communicated effectively with others using the spoken word.
Experience
0-2 Years
Level
Entry Level
Education
GED in General
Hotel Clerk Resume
Objective : To obtain a challenging position that will allow me to fully utilize my skills, knowledge, and abilities to become an integral part of the company for which I work. To establish a long-term career of exemplary service, inviting kindness and success after success whilst presenting my company in the best light possible.
Greeted, registered, and assigned rooms to guests.
Dealt with others in an antagonistic situation.
Taken care of the customers needs while following company procedures.
Worked a mixture of daytime, evening, and overnight shift on a weekly basis.
Received, sorted, and distributed incoming mail on a daily basis.
Followed all company policies and procedures, and report accidents, injuries, and unsafe work conditions to the manager.
Maintained awareness of undesirable persons on property premises.
Experience
0-2 Years
Level
Entry Level
Education
Certificate in Real Estate Sales
Hotel Clerk Resume
Objective : A True Passion for Building Something Great from Nothing and Willing to Push to the Limit to Achieve Big Goal. Get Excited by Big Idea of Aggressive Challenges and Willing to Push The Boundaries of What was Once Thought Impossible.
Responsible for the overall operation of breakfast and happy hour.
Ensured uniform and personal appearance are clean and professional and maintained the confidentiality of proprietary information.
Welcomed and acknowledged all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Spoke with others using clear and professional language, and answer telephones using appropriate etiquette.
Developed and maintained positive working relationships with others. Comply with quality assurance expectations and standards.
Read and visually verify information in a variety of formats (e.g., small print).
Move data speed required to respond to work situations (e.g., run, walk, jog).
Experience
2-5 Years
Level
Junior
Education
Micro Computer Accounting
Hotel Clerk Resume
Headline : As a Hotel Clerk, responsible for Performing administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Attended to crisis and emergency situations and performance of service recovery.
Moved over sloping, uneven, or slippery surfaces as well as up and downstairs and/or service ramps.
Reached overhead and below the knees, including bending, twisting, pulling, and stooping.
Performed other reasonable job duties as requested by Supervisors.
Understood and adhered to the Ponte values and service standards.
Ensured the safety of guests and associates by following the Hotel safety guidelines.
Greeted guests with a smile and respond quickly to requests in a friendly and courteous manner.
Experience
5-7 Years
Level
Executive
Education
HS
Hotel Clerk Resume
Objective : Skilled Customer Service Representative committed to addressing customer concerns with speed, accuracy, and professionalism. Resourceful representative, who consistently meets and exceeds productivity goals.
Skills : Phone Etiquettes, Team Player, MS Office, Documentation, Administration.
Description :
Verified customers' credit, and established how the customer will pay for the accommodation.
Understood and applied labor and industry-specific laws and regulations.
Parked and retrieved guest vehicles.
Secured property by walking up and down halls to make sure appropriate doors are securely locked.
Possessed basic negotiation skills and strong customer relations skills.
Worked independently.
Worked with a sense of urgency.
Experience
0-2 Years
Level
Entry Level
Education
BS in Communication
Hotel Clerk Resume
Objective : Seeking a good opportunity in a good company that enables me to improve my skills, increase my practical experience, fulfill my personal ambitions and expand my knowledge.
Skills : Child Care /Nanny, Private Security Management, Customer Service, Office Management, Adult Care/ Pet Caretaker.
Description :
Checked out customers, gave cleaning assignments to maids, did the daily audit, checked in clients, did laundry from the rooms.
Evaluated patterns or trends in guest concerns in order to plan and implement corrective actions.
Provided regular and ongoing communication with all departments in order to keep staff informed of updates, changes, and/or problematic situations.
Ensured front office, reception area, lobby, and storage areas are clean and organized.
Ensured all equipment is properly maintained and functioning.
Ensured all equipment is used only as intended.
Completed property walks routinely to monitor guest safety and security.
Experience
0-2 Years
Level
Entry Level
Education
Cosmetology
Hotel Clerk Resume
Objective : Highly qualified Hotel Clerk with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Welcome hotel guests by greeting visitors, answering questions, and responding to requests.
Oversaw the day to the day-night operation of the property including front desk operations, and financial reconciliation and reporting.
Followed all procedures to ensure that all front office activities and services meet or exceed the established standards and goals.
Ensured confidentiality of all guest information and pertinent hotel data.
Assisted guests, team members, and vendors during their shifts.
Maintained a safe and secure environment for guests and team members. Reports security concerns and problematic situations immediately to the General Manager or appropriate party.
Responded and worked to resolve guest issues and concerns as necessary.
Experience
2-5 Years
Level
Junior
Education
HS Diploma
Hotel Clerk Resume
Objective : Has work experience in general customer service and high paced assistant managing, working proficiently within multitasking duties, while delivering professional quality service.
Skills : Customer Service, Telephone, Time Management, Data Entry.
Description :
Greeted and registered all guests, provided outstanding guest services, and settled their accounts upon completion of their stay.
Greeted, registered, and assigned rooms to guests of the hotel.
Contacted housekeeping or maintenance staff when guests report problems.
Made and confirmed reservations.
Issued room keys and provide directions to the room.
Computed bills, collected payments, and made changes for guests.
Verified customers' credit, and established how the customer will pay for the accommodation.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
