Human Services Program Specialist Resume Samples

A Human Services Program Specialist provides a variety of social services that aims at improving the quality of life. Working along with social workers, and psychologists, these professionals carry out the following duties listed on the Human Services Program Specialist Resume – assisting in providing client services in a wide variety of fields, such as psychology, and social work, supporting the families, assisting clients in identifying and obtaining available benefits and social and community services, assisting social workers with developing, and conducting programs to prevent and solve problems relevant to substance abuse, human relationships, and rehabilitation.

Employers seek applicants with the following skills and abilities – knowledge of state and local laws that apply to child protection and indigent services; the ability to apply legal principles of social welfare to program administration and development; and knowledge of social work principles as applied to child welfare and indigent services. A relevant diploma or degree is commonplace among job applicants.

Human Services Program Specialist Resume example

Human Services Program Specialist Resume

Summary : A highly organized and effective team player with more than 10 years of progressive professional experience, seeking a position that will allow for full utilization of education and background.

Skills : Microsoft Powerpoint, Computer Skills, Budgeting, Business Management, Harmony, HCSIS, CIS, ADP Payroll, Quickbooks, Avatar, Navinet, Webinar Coordination And Development, Account Management, Accounting, Invoicing, Procurement.

Description :

    1. Created, developed, and administered policies and procedures for the statewide Nursing Home Transition (NHT) Program.
    2. Worked includes developing, applying, and monitoring processes and policies to enhance and increase the outcomes and performance of the NHT program.
    3. Maintained a program, where integrity and safety are at the forefront, when it comes to transitioning the aged and/or the disabled population, from the nursing facility back into the community in accordance with Federal and State regulations, along with the Commonwealth objective for re-balancing the Long Term Living system in Pennsylvania.
    4. Evaluated, updated and enhanced the programs PowerPoint presentations used for training and education of the NHT program.
    5. Reviewed and revised the programs funding request documentation, revised the programs tracking spreadsheet system to make the system more efficient and easier to pull reports from.
    6. Have developed a program process map to capture and explain the NHT program as it currently exists.
    7. Appointed to create a new Nursing Home Transition process map/ model that would expand and enhance the NHT program to add more service providers and increase participant transitions.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS In Human Services Administrative


Human Services Program Specialist Resume

Objective : An accomplished leader in the application of methodology and direction of health care programs. Skilled in developing, implementing, and supporting; training, operations, management, audit oversight, business requirement development, user acceptance (UA) testing, and standardization related to health care delivery programs and systems.

Skills : Microsoft Excel, UAT Testing.

Description :

    1. Served as the Office of Medical Assistance Program's (OMAP) 508 Compliance Officer, Forms and Publication Coordinator (FPC), Website Content Manager and Limited English Proficiency (LEP) Coordinator.
    2. Wrote and implemented the Bureaus current LEP policy.
    3. Approved, and formatted all written materials to be distributed to the public as OMAP's FPC.
    4. Created, reviewed, approved, and published text, graphics, and various other publications to various Department of Public Welfare's (DPW) websites including; www.dpw.state.pa.us, as the Website Content Manager.
    5. Coordinated and served as a Subject Matter Expert (SME) for OMAP's Medicaid Information Technology Architecture (MITA) To Be sessions.
    6. Reviewed human services programs by analyzing programmatic and fiscal data to determine overall program effectiveness.
    7. Worked with providers and insurance contractors to resolve issues with Medicaid eligibility, enrollment, billing, as well as to provide operational instruction on DPW's Electronic Client Information System (eCIS) and Provider Management Information System (PROMISe).
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Arts


Human Services Program Specialist Resume

Objective : Human Services Program Specialist with 3+ years of experience Representing Health Care Eligibility and Operations (HCEO) on Minnesota IT Services (MN-IT) projects to develop business requirements, draft system procedures, and processes, and participate in the development of project deliverables through implementation.

Skills : Microsoft Office, State Government.

Description :

    1. Provided Health Education to youth, young adults and seniors in the community.
    2. Coordinated Health Fairs within the community.
    3. Coordinated Diabetes Workshops.
    4. Developed curriculum to use for Health Education.
    5. Networked with other community agencies in Jefferson and Madison Counties.
    6. Facilitated Bike Trail Event in Jefferson County.
    7. Responsible for Public Health Accreditation Process for Jefferson and Madison County Florida.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Business Administration

Human Services Program Specialist Resume

Objective : To obtain a Human Services Program Specialist professional position utilizing experience, skills and education to support the business objective of a reputable company or firm.

Skills : Management, Inventory Management, Recruiting, Administration, Retail Sales.

Description :

    1. Managed of the ongoing effort to maintain accurate interpretation of legislation as it relates to projects and programs to be carried out in accordance with policy.
    2. Planned, authored and implemented process procedures to establish standard operating procedures (SOP's) to maximize client participation and reduce operating costs.
    3. Ability to demonstrate excellent working knowledge of policies, principles, standards and regulations.
    4. Technicalled liaisoned between clients and Bureau of Employment and Training Programs officials.
    5. Utilized of various project management software.
    6. Collected and analyzed data on the nature and scope of inquiries received and assisted in the identification of error trends, the PACSES systems problems and other areas of concern to initiate the development of recommended changes and improvements in policies and procedures.
    7. Prepared written responses to controlled correspondence on all child support related issues for the Office of the Governor, Lieutenant Governor, Secretary of Public Welfare, Deputy Secretary for Income Maintenance, and other Agency administrators.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Human Services Program Specialist Resume

Objective : Over (2) years in the Medicare Program including Customer Service, Operations and Project Management, Understands the importance of Customer Retention successfully building rapport with clients, Strong written and verbal communication skills with the ability to deliver complex information to diverse audiences, Proficient in Microsoft Office and Adobe XI Pro, Fluent in the Haitian-Creole language.

Skills : Powerpoint, Training Skills.

Description :

    1. Communicated with beneficiaries & providers for the Area Six (6) Consumer Resource Unit via telephone, internet & face-to-face.
    2. Classified Medicaid programs including Supplemental Security Income (SSI) - related, Florida Healthy Kids, Medicare Savings Program, Medically Needy (Share of Cost), etc.
    3. Completed enrollment and disenrollment for members in health plans including the Statewide Medicaid Managed Care (SMMC).
    4. Managed Medical Assistance (MMA) programs.
    5. Transitioned Fee-for-service and MediPass members into the Managed Medical Assistance (MMA) and Long-term Care (LTC) Programs.
    6. Initiated Medicaid Fair Hearing between Fair Hearing Office, Health Plan and Member.
    7. Verified eligibility, medical coverage & third party liability.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Human Services Program Specialist Resume

Objective : Human Services Program Specialist professional who believes strongly in addressing the treatment of the most vulnerable of our population as a social issue. Advocates for the health and well-being of the vulnerable regardless of the person's limitations. Experienced manager who believes in supporting staff by giving them the opportunity to develop his/her skills and foster a team approach to problem-solving.

Skills : Microsoft Office, State Government.

Description :

    1. Directed and coordinated all efforts regarding Specialized Treatment Team Program for at-risk and special needs clients.
    2. Collaborated with federal, state, and local agencies, local officials, and non-profit organizations to assist, finance, and support the objectives of the program through grants and donations.
    3. Prepared grant proposals for the organization to improve, revitalize, and expand program initiatives.
    4. Developed contingency plans and supporting programs in the functional areas of training management, community relations, labor relations, individual placement, and treatment plans.
    5. Performed data collection activities (qualitative and quantitative) by using social science techniques such as structured interviews, surveys, after action reports, and the gathering of raw numerical data.
    6. Transcribed raw data into statistical analysis databases, such as Statistical Package for Social Sciences (SPSS).
    7. Prepared and interpret written analyses based on qualitative/quantitative investigations and orally report findings, recommendations, and solutions to program managers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
B.S. In Psychology

Human Services Program Specialist Resume

Objective : Experienced advising and determining eligibility for participants in public assistance or health care programs, and also Experienced providing training, facilitating group presentations, or similar audience-based demonstrations.

Skills : Epic ADT Credentialed, Epic Cadence.

Description :

    1. Conducted behavioral-based research and analyses to evaluate the effectiveness and efficiency of various treatment methods.
    2. Performed scientific work in applying statistical theories, techniques, and methods for gathering, analyzing, interpreting, and reporting on statistically quantified information.
    3. Updated coordination of benefits.
    4. Reviewed fee-for-service claims and resolve billing issues.
    5. Utilized telephone and computer programs such as Cisco Agent Desktop, Magellan FirsTrax, MedTel Tracking System, & Florida Medicaid Management Information System (FMMIS).
    6. Responsible for Community Health Improvement Plan for Jefferson and Madison County Florida.
    7. Analyzed data for Community Health Improvement Plan, Quality Improvement Projects and Performance Management System for Jefferson and Madison County.
                    Years of Experience
                    Experience
                    2-5 Years
                    Experience Level
                    Level
                    Executive
                    Education
                    Education
                    High School Diploma

                    Human Services Program Specialist Resume

                    Summary : Highly organized and dependable professional with diversified and extensive experience with Social Services programs and Health Care Programs. Experienced as an interpreter in Medicaid Fair Hearings. Extensive medical terminology. Experienced in case managing. Experience in Vocational Rehabilitation. Reputation for providing excellent customer service through the application of strong interpersonal, communication, and active listening skills.

                    Skills : Training Skills, Communication Skills.

                    Description :

                      1. Responsible for assisting Medicaid beneficiaries with any service or policy related inquiry.
                      2. Assisted the agency as a translator for Medicaid Fair Hearings.
                      3. Informed beneficiaries about their Medicaid covered services, counseling beneficiaries on their plan options and benefits, investigating unpaid claims, explaining coordination of services between Medicare and Medicaid.
                      4. Maintained contact with community resources to organize presentations.
                      5. Participated in community Health Fairs and Outreach Programs disseminating information regarding Medicaid programs and services.
                      6. Responsible for answering e-mails and correspondence from beneficiaries, Prepare monthly report of activities for Program Administrator.
                      7. Provided information and assistance to different agencies related to their Medicaid participants or potential participants.
                    Years of Experience
                    Experience
                    10+ Years
                    Experience Level
                    Level
                    Senior
                    Education
                    Education
                    BS In Business

                    Human Services Program Specialist Resume

                    Objective : Human Services Program Specialist Professional with experience planning, implementing, and overseeing new and existing programs. Focusing on facilitating communication, leading people, streamlining processes, and ensuring program compliance with Federal, Commonwealth, and regulatory requirements.

                    Skills : HR, Communication Skills.

                    Description :

                      1. Responsible for policy development, conceptual design, program implementation, and the testing and monitoring of various programs within the Office of Income Maintenance.
                      2. Included in this responsibility are the establishment of eligibility rules, outreach and enrollment strategies, and participation in efforts that ensure positive outcomes for enrollees.
                      3. Acted as liaison with the Offices of Legal Counsel, Policy Development, Legislative Affairs, Budget, other Departmental offices and the Legislative Reference Bureau on programmatic issues regarding regulatory development and subsequent publication.
                      4. Interacted, on behalf of the Commonwealth, with local and national advocates, professional organizations, and Federal agencies to ensure that Pennsylvania's interests, goals, and objectives were considered in the design and development of welfare reform and other program initiatives.
                      5. Analyzed proposed bills, recently implemented laws, Federal Register and Pennsylvania Bulletin material for impact on OIM programs.
                      6. Planned prospectively for and coordinating regulatory development for OIM.
                      7. Identified areas of need within OIM.
                    Years of Experience
                    Experience
                    2-5 Years
                    Experience Level
                    Level
                    Junior
                    Education
                    Education
                    High School Diploma

                    Human Services Program Specialist Resume

                    Headline : Human Services Program Specialist possessing in-depth knowledge of principles, methods, and procedures for Targeted Case Management. Team-oriented Mental Health Targeted Case Manager with a strong track record of establishing solid relationships with clients, co-workers, administration, and local agencies. Exceptional communicator with strong negotiation, problem resolution, and client needs assessment aptitude.

                    Skills : Training Skills, Administrative Skills.

                    Description :

                      1. Joined the Agency over twelve years ago when it was originally called the Developmental Disabilities Program and was under the Department of Children & Families.
                      2. Provided assistance and consultation to agency employees and to individuals receiving services interested in SSA benefits, employment, and other services.
                      3. Served as a project leader or participant on Federal and/or State program initiatives.
                      4. Assisted with fiscal activities such as budgeting, seeking or administering grant funds and associated fiscal tracking and reporting.
                      5. Assisted with the development, fostering and promotion of employer partnerships between individuals with developmental disabilities and businesses through APD's 5-year Supported Employment Initiative Implementation Plan.
                      6. Provided technical assistance and training to providers.
                      7. Coordinated with internal college resources, support services and external agencies.
                    Years of Experience
                    Experience
                    5-7 Years
                    Experience Level
                    Level
                    Junior
                    Education
                    Education
                    Bachelor Of Science