An Impress Associate is responsible for providing customers with an exquisite shopping experience by providing effective and friendly services and assisting customers in the self-serve area. The job description and duties are listed on the Impress Associate Resume as – producing high-quality documents promptly, participating in cross-selling and promotion activities; contacting customers and getting feedback, recommending the product and encouraging add-ons for products and services; calculating process and providing quotes to customers; participating in discussions, processing electronic job received from customers; and maintaining job flow of production, and providing assistance in all areas of the store based on the business needs.
The nature of the job demands the following skills and abilities – working knowledge of Windows-based and other relevant applications; the ability to learn how to use high volume production equipment, and related peripheral; interaction skills, the ability to lift, move and carry up to 55 pounds; and multitasking skills. Formal education to a high school diploma or GED is necessary.
Objective : Self-motivated entry-level Impress Associate a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with knowledge in both accounts receivable and accounts payable.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Placed special orders and called other stores to find desired items.
Recommended merchandise based on customer needs.
Operated a cash register to process cash, check and credit card transactions.
Administered all point of sale opening and closing procedures.
Explained information about the quality, value and style of products to Influence customer buying decisions .Answered customers' questions and addressed problems and complaints in person and via phone.
Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.
Experience
2-5 Years
Level
Junior
Education
Associate Of Applied Science
Impress Associate Resume
Headline : Impress Associate professional with CNA certification and a diploma in Business Office Technology. I have over 3 years of industry background providing direct patient care in a nursing facility and home care. I have over 10 years computer skills and customer service in a retail environment.
Skills : MS Office, Customer Service.
Description :
Trained and served as a peer coach for new sales associates.
Helped customers with questions, problems and complaints in person and via telephone.
Organized racks and shelves to maintain the visual appeal of the store.
Alerted customers to upcoming sales events and promotions.
Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Verified that all customers received receipts for their purchases.
Experience
5-7 Years
Level
Junior
Education
High School Diploma
Impress Associate Resume
Objective : To increase and direct my knowledge, experiences, and excitement toward employment closer to the program and degree that I am looking to obtain. To provide punctual and dependable service for employer and customers.
Skills : Autocad, SolidWorks, Adobe Illustrator, Adobe Photoshop, Adobe Acrobat, Excel, Word, Power Point, Outlook, Sketchbook, and MS Project. Languages: HTML.
Description :
Consulted with customers to determine needs, accurately documenting and pricing customer orders, producing high quality products for customers, on-going training and regular communication with other associates and management.
Followed policy on copyright law, confidentiality and the handling of customer's original documents.
Worked with Microsoft and Adobe programs to create a finished product for customers.
Performed register sales transactions quickly and accurately within guidelines.
Cleaned and Organized the Center.
Quality Checked/Assured each order before it left the store.
Demonstrated a customer first perspective and fully participate in the Boundless selling culture.
Experience
2-5 Years
Level
Executive
Education
Business ManagementÂ
Impress Associate Resume
Summary : A Impress Associate position in a fast-paced environment, which will allow me to fully utilize my computer, mathematical, client management and interpersonal skills.
Skills : MAC/PC, Photoshop, Illustrator, InDesign, Dreamweaver, Digital Retouching, Photography, Microsoft Office, Printing, Finishing, Hard Working, Interpersonal , Reliable Communications, Flexible, Attentive to Detail.
Description :
Assisted customers in self-serve areas.
Accurately calculated prices and provide quotes to customers for all services.
Accepted and process electronic jobs received from customers and/or other ImPress locations.
Processed customer DTP orders as needed.
Maintained job flow of production utilizing job queues and other tools and techniques provided.
Answered phone calls promptly and courteously and direct calls to the appropriate parties.
Called customers to notify that special orders are available for pick-up.
Experience
7-10 Years
Level
Management
Education
MS
Impress Associate Resume
Objective : To join a dynamic profitable organization so I can continue my career growth with challenging opportunity where my experience and skills can add value to its operations. Demonstrating ability to handle and resolve conflicts in an effective manner. Outstanding customer service skills. Helpdesk support experience Excellent judgment aptitude with a solid ability to detect imminent threats.
Skills : Microsoft Office, Adobe Photoshop, Security, Customer Service, Customer Support, Technical Support, Web Design, Graphic Design.
Description :
Answered the phone promptly and courteously and direct calls to appropriate party.
Accurately calculated prices and provided quotes to customers for all services.
Recommended products and encourage add-ons for products and services.
Consulted and offered solutions to upgrade customer's orders.
Cleaned, restocked and maintained merchandise and/or product displays.
Notified Manager/Supervisor of any special customer requests and low stock conditions.
Provided assistance in all areas of the store based on business need; perform all other tasks and assignments as required by ImPress and/or Store Management
Experience
2-5 Years
Level
Executive
Education
GED
Impress Associate Resume
Objective : Seeking an Impress Associate position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : System Administration, Printing.
Description :
Performed register sales transactions accurately and quickly in accordance with established cash control procedures and customer service guidelines.
Maintained job flow of production utilizing job queues and other tools and techniques.
Performed register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
Assisted in the training of new ImPress Associates.
Logged, trafficked and updated projects in job management software.
Checked job information at each press to verify that the correct ink was delivered.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Experience
2-5 Years
Level
Executive
Education
MS
Impress Associate Resume
Headline : To become an essential employee in your Company, where with my experience and knowledge, achieve 100% goals that are required in an efficient team working environment.
Produced high quality documents and products in a timely manner, which met or exceeded customer's expectations.
Accurately calculated prices and provided quotes to customers for all services.
Designated an efficient job flow of production utilizing job queues, tools, and techniques provided.
Maintained merchandise and product supplies in order to efficiently accommodate specific customer requests and low stock conditions.
Summary of Qualifications and Skills: Computer/Technical Skills: Proficient in PC and Data Entry, including experience with Windows and MAC operating systems, web browsers and web applications.
Capabled of working on both group and/or independent projects.
Excellent organizational and analytical skills to effectively prioritize multiple objectives, while achieving volume goals in a high pressure environment.
Experience
5-7 Years
Level
Executive
Education
BA In Psychology
Impress Associate Resume
Objective : Objective is to obtain on the job experience that will help further my development by learning the basics for earning a living.
Skills : Customer Service , Microsoft Office, Adobe Programs, Graphic Design, Photography.
Description :
Designed business cards, flyers, banners, and other marketing materials.
Did a lot of copying and printing newsletters, documents, flyers, brochures, invoices, and large format prints.
Did finishing such as laminating, binding, cutting, folding, stapling and padding.
Worked with customers in person and over the phone has improved these skills for me.
Use my creative skills each and every day working at OfficeMax.
Ability to handle confidential material in a professional and highly ethical manner.
Educated customers on product and service offerings.
Experience
2-5 Years
Level
Executive
Education
Bachelor's
Impress Associate Resume
Objective : Responsible for Prepressing setup and printing of projects in black & white or CMYK color formats for digital and offset printing, and also Assembling various published materials for presentation/reference.
Skills : Adobe Creative Suite, Microsoft Office, Social Media, Basic Html / Css.
Description :
Required to have complete knowledge of all services that OfficeMax provides and present these to the customers.
Operated copiers, large format printers, document binding and finishing, laminating, graphic design, and custom work as required by the customers, be it personal or business.
Worked alone in a very fast paced environment while consistently maintaining a high level of quality and productivity.
Built relations with customers to the point where they trust my work and abilities completely.
Detailed knowledge of computers, programs, and electronics.
Directed the activities of the ImPress team and setting an example of outstanding customer service.
Ensured that all orders are completed and our up to the standards OfficeMax sets.
Experience
2-5 Years
Level
Executive
Education
BA In Psychology
Impress Associate Resume
Headline : To secure a long term Impress Associate position in a dynamic work environment focused on promoting business growth by providing superior value and service.
Skills : Customer Services, Inventory Control, Shipping Receiving, Graphic Design, Adobe Photoshop, Microsoft Office Suite, Team Leadership, Data Entry, Customer Focus, Customer Satisfaction, Computer , Computer , Warehouse, Inventory.
Description :
Created design solutions that have a high visual impact for clients, using innovation and creative thinking to produce accurate and high quality work within time constraints.
Worked with a wide range of media including Adobe Photoshop, InDesign, Microsoft Publisher, Xerox and Cannon Professional Printers, Large Format Printers, Binding Machines, Large Format Laminators, Large Format Cutting Equipment.
Handled customer orders through a variety of third party vendors.
Managed department in absence of Manager fulfilling all client needs, supervising team members.
Provided quotes, while maintaining strict files and records confidentiality.
Ordering and organizing of stock and supplies, Cash management.
Engaged with various supply vendors, managed service calls on equipment.
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