Lead Management Resume Samples

The professional in the Lead Management role undertakes responsibility for establishing and managing a closed-loop lead management system. The job description entails managing all aspects of inbound and outbound lead generation, management, and qualification. Additional roles and responsibilities are listed on the Lead Management Resume as – responding to and qualifying and tracking inbound leads and requests; nurturing prospects and disseminating qualified leads to appropriate sales teams, developing lists for outbound campaign management and coordinating mailing logistics; and managing CRM and marketing automation technology.

Preferred skills include – knowledgeable about MS Office products, proficiency with Adobe products; strong organization and analytical skills, familiarity with CRM systems, strong project management skills, and knowledge about email management programs. Formal education beyond a degree is not required though preferred.

 

Lead Management Resume example

Lead Management Resume

Summary : Over 15 years of progressive software experience as a Salesforce Architect, Lead Analyst and Expert programmer with emphasis on ERP and CRM implementations for clients, revenue ranging from couple of Millions to $ 14 Billion Business. Versatile at playing multiple roles within an organization from B.

Skills : Microsoft Office, Planning Skills.

Description :

    1. Supported in merging solutions out of the Business Acquisition - Measurement Specialties Master Part definitions and alignment in Up2Go & Process mappings.
    2. Maintained using OWD, Profiles and permission sets.
    3. Created Role Hierarchy for the Segment level access and Proxy login access Built asynchronous apex batch for determining Vehicle Start of Production Date and Vehicle End of Production Date from Volumes Linked Designed and developed access sharing solution using the Hierarchy of Territories from TED Sales Engineers, Sales Leadership, Marketing Managers, Product Engineers, Product Managers and Demand Managers are engaged effectively in solving customer Projects using chatter collaboration.
    4. Built Lead Routing custom code to assign and Route leads across the global Sales Users and LADD Team Data migration TOPS to SFDC and ACT to SFDC using import2 Three phases of data migrations from TOPS to SFDC have been completed.
    5. Achieved the annual lead generation and sales conversion goals established by the company.
    6. Completed outbound calling for X-Rite product lines from various mediums passionate about finding new X-Rite customers.
    7. Provided creative lead generation strategies, advise on call strategies, script customization, and objection-handling techniques with team members
            Years of Experience
            Experience
            7-10 Years
            Experience Level
            Level
            Management
            Education
            Education
            MS


            Lead Management Resume

            Objective : Planning and developing quality programs, procedures, and methodologies to improve the effectiveness of work methods and management controls, and also Ensuring management policies, practices, and procedures are consistent with the strategic goals and objectives of the agency.

            Skills : Property Management, Personnel, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Office Suite, Rent Manager Software.

            Description :

              1. Trained all new Managers to assure that they follow all procedures of Lead Management Group, LLC and Kitterman Properties.
              2. Conducted weekly meetings with each manager, to review vacancies, delinquencies, track move-in/move-outs and address any issues that need to be resolved.
              3. Assured that rent is collected and deposited in a timely manner.
              4. Assisted Property Managers with tenant issues.
              5. Worked with internal and external resources to execute programs within the prescribed timeline.
              6. Created and maintained program documentation and supporting materials.
              7. Partnered with internal and field stakeholders to maximize program engagement and results including the development and execution of communications and/or education.
                Years of Experience
                Experience
                2-5 Years
                Experience Level
                Level
                Executive
                Education
                Education
                BA


                Lead Management Resume

                Summary : Establishing and managing an organizational analysis program for administrative functions, and also Providing interpretation, advice, and recommendations on all payroll, staffing and position allocation matters, policies, and regulations impacting the DEA.

                Skills : MS Excel, MS Publisher, Quickbooks Pro.

                Description :

                  1. Always researched new innovative marketing techniques.
                  2. Conducted periodic audits of lease files.
                  3. Conducted regular audits of general ledger entries for Properties.
                  4. Established payment plans for tenants when reasonable and evict and/or file law suits when necessary.
                  5. Showed units, pre-screen applicants, accept applications, obtain all employment and rental history and run the required credit and criminal background check.
                  6. Prepared Leases for signature.
                  7. Acquired new customer contact information and other important information to populate our CRM database.
                Years of Experience
                Experience
                7-10 Years
                Experience Level
                Level
                Management
                Education
                Education
                GED

                Lead Management Resume

                Objective : Over 5 Years of diversified experience as a QA Analyst in Web Applications using Manual testing techniques and tools with an emphasis on Smoke, Functional, GUI, Regression, and User Acceptance Testing. Excellent Experience and Strong knowledge of all the phases of SDLC (Software Development Life Cycle) such as Water Fall Model, V-Model, Agile Methodology.

                Skills : Microsoft Office, Designing Skills.

                Description :

                  1. Involved in testing of Web application, performed UAT, Smoke, GUI, Functionality and Regression Testing using QTP Developed and executed SQL Queries to perform database testing.
                  2. Responsible for maintaining test cases and test scripts for the application using Quality Center.
                  3. Used Quality Center for bug Tracking and for maintaining the test documents Environment: QTP 10, Quality Center, .NET, Oracle, Windows XP.
                  4. Achieved 100%+ of objective against an annual lead goal and sales conversion goal as defined by commission plan.
                  5. Designed, developed and tested programs, in whole or in part, related to lead sourcing and/or lead management.
                  6. Worked cross-functionally to execute program strategies and requirements.
                  7. Worked with internal and external resources to execute programs within the prescribed timeline.
                                    Years of Experience
                                    Experience
                                    2-5 Years
                                    Experience Level
                                    Level
                                    Executive
                                    Education
                                    Education
                                    AS In Paralegal

                                    Lead Management Resume

                                    Headline : Dedicated and experienced professional with a diverse background including exemplary skill in sales, customer service, management, and training. Strengths include excellent written and verbal communication, organizational, analytical, time management, and decision-making skills. A team player and proven leader with the willingness to accept new challenges and proactively participate, contribute, and excel at new responsibilities.

                                    Skills : Microsoft Office Suite, Type 40 Wpm, Relationship Management.

                                    Description :

                                      1. Helped the dealer principal return to profitability.
                                      2. Worked relentlessly to change the reputation of the dealership in the eyes of lenders, vendors, manufacturer, and the community.
                                      3. Worked towards taking the volume title back from Sherman Dodge in Illinois.
                                      4. Implemented best practice procedures to raise customer satisfaction.
                                      5. Worked towards achieving, and maintaining Chrysler Five Star Status for the first time in store history.
                                      6. Responsible for training of new employees.
                                      7. Retrieved payment from different trucking companies when owed.
                                    Years of Experience
                                    Experience
                                    5-7 Years
                                    Experience Level
                                    Level
                                    Junior
                                    Education
                                    Education
                                    GED

                                    Lead Management Resume

                                    Summary : Leading, managing, and coaching direct reports; establishing goals, support learning objectives, and delivers performance reviews, Achieving results through a high-performance environment.

                                    Skills : Spanish speaking, Leadership.

                                    Description :

                                      1. Increased the customer count by over 80 percent.
                                      2. Used Customer care, employees training,dedication,following corporate policies to the letter.
                                      3. Delivered excellent customer service by greeting and assisting each customer.
                                      4. Addressed customer inquiries and resolved complaints.
                                      5. Stocked and restocked inventory when shipments were received.
                                      6. Adhered to assigned budget.
                                      7. Created and implemented program enhancements designed to improve performance and/or efficiency.
                                    Years of Experience
                                    Experience
                                    10+ Years
                                    Experience Level
                                    Level
                                    Senior
                                    Education
                                    Education
                                    Associated In Business

                                    Lead Management Resume

                                    Summary : Insightful, dynamic, and resourceful leader, manager, and change agent with more than 20 years of experience developing and implementing solutions to address complex business opportunities. Consistently acknowledged for the ability to influence and lead by example, engage and communicate clearly with diverse audiences, and successfully navigate, motivate, and deliver results under challenging and often ambiguous circumstances.

                                    Skills : Leadership, Management, Change Management, Business Process Improvement, PMO Design Build Operate, Project Management, Business Outsourcing, Strategic Planning, KPI's, Data, Scorecards, Building Teams, Consulting, Matrixed Management, Communications.

                                    Description :

                                      1. Developed Organizational Transformation Strategy and Communication Plan to support extensive organizational change and impact of new technologies on operational protocols.
                                      2. Planned were successful in driving early stage adoption of new processes and strategies designed to ensure the alignment of people, organizational structures, and business processes with new communications technology being implemented by the FDNY and NYPD post 9/11.
                                      3. Extensive interacted with diverse stakeholder groups required outstanding listening, expert communication, negotiation, facilitation skills, and political astuteness.
                                      4. Helped customers find out if they are eligible to refinance through the proper program.
                                      5. Created leads and prospects to send to mortgage bankers to help ensure the customer the smoothest transition possible.
                                      6. Used my tools to pre-qualify customers from home equity and first mortgage programs if applicable.
                                      7. Trend, tracked, and analyzed operational metrics and key performance indicators to develop and deliver recommendations for improved performance.
                                    Years of Experience
                                    Experience
                                    10+ Years
                                    Experience Level
                                    Level
                                    Senior
                                    Education
                                    Education
                                    MPH In Public Health

                                    Lead Management Resume

                                    Objective : Managing vendor relationships (e.g. lead aggregators, list providers, lead management platforms, data service providers, etc.), including contracting process, the scope of work, costs, and vendor reviews.

                                    Skills : Customer Service, Sales, Training New Staff, Negotiating, Microsoft Office, Collections, Excellent Communication, Detailed Oriented, Goal Oriented.

                                    Description :

                                      1. Experienced with HARP, FHA, VA and Conventional loan qualifications.
                                      2. Determined callers' eligibility.
                                      3. Consistently exceeded minimum requirements in handle time, schedule adherence, call quality and knowledge management utilizing scripting.
                                      4. Trained incoming employees.
                                      5. Navigated through multiple computer systems simultaneously.
                                      6. Analyzed the impact of new, revised and proposed legislation in the development of written communications, reports, operational guidance, or authoritative communications.
                                      7. Maintained close coordination with established Agency communications and executive secretariat channels within HHS to facilitate the direct resolution of issues involving agency-originated documents and to maintain an effective network of information sharing on policy changes and on document management systems improvements.
                                    Years of Experience
                                    Experience
                                    2-5 Years
                                    Experience Level
                                    Level
                                    Junior
                                    Education
                                    Education
                                    Bachelor Of Arts

                                    Lead Management Resume

                                    Summary : To have a long-term career as well as grow within the company. Very focused and organized. Great attention to detail. Efficient with deadlines and other duties. A strong leader. 

                                    Skills : Lean/Six Sigma Black Belt, Microsoft Office, Excellent Communicator, 50+WPM, Counselor, Instructor.

                                    Description :

                                      1. Supported the primary operation of the Department and other Departments at the Command by providing Human Capital Liaison support as assigned.
                                      2. Prepared a Departments operating budget through coordination with various managers.
                                      3. Compiled budget requirements and present to the Director for approval.
                                      4. Served as the departmental point of contact for authoritative information on administrative policies, procedures, and requirements.
                                      5. Reviewed complex correspondence and action documents (e.g., statutory reports to Congress, regulations, high visibility/priority letters regarding HRSA policy, etc.) for responsiveness, program clearances, policy consistency, and editorial quality before documents are sent forward.
                                      6. Wrote or editing a wide variety of written material following Government Publishing Office (GPO) Style Guide and/or other style as defined.
                                      7. Analyzed and evaluated various reports and processes using qualitative and/or quantitative methods to identify, assess, analyze, and improve team and program effectiveness, streamline efficiencies, and improve complex management processes and work products.
                                                  Years of Experience
                                                  Experience
                                                  10+ Years
                                                  Experience Level
                                                  Level
                                                  Senior
                                                  Education
                                                  Education
                                                  Bachelor Of Science In Business

                                                  Lead Management Resume

                                                  Objective : Lead Management searching for a challenging career that will allow me to gain knowledge and experience in retail. A hardworking individual with great leadership skills. A reliable, enthusiastic, and punctual professional with an estimate of 6 years of experience in customer service and 2 years in retail.

                                                  Skills : Efficent With Microsoft Word, Power Point, Excel, And Access Programs., Customer Service, Money Handling, Inventory, Organization, Training.

                                                  Description :

                                                    1. Provided guidance to HRSA Bureaus and Offices on the management of their correspondence and communications systems.
                                                    2. Driven lead routing operations, including technical changes to ensure efficient and accurate handoff to Revenue.
                                                    3. Partnered with MarTech on lead enrichment processes and operations - including how enrichment impacts global lead scoring models.
                                                    4. Supported lead scoring model iterations, across global B2B and B2C2B efforts.
                                                    5. Provided strategic guidance to business leaders and support data-based decision-making.
                                                    6. Developed positive relationships within Marketing leadership teams and across critical cross-functional teams such as Revenue and Demand.
                                                    7. Experienced running mid-to-large cross-functional projects with varying degrees of complexity.
                                                            Years of Experience
                                                            Experience
                                                            2-5 Years
                                                            Experience Level
                                                            Level
                                                            Executive
                                                            Education
                                                            Education
                                                            Certificate In Cosmetology