Lead Patient Coordinator Resume Samples

A Lead Patient Coordinator works in a medical setting and undertakes the core responsibility for assessing, planning and advocating for patient’s health needs. The job description entails monitoring and coordinating patient’s treatment plans, and checking on their progress. Job responsibilities listed on the Lead Patient Coordinator Resume are – ensuring complete and accurate patient registration, applying knowledge of funding resources, services, and clinical standards, discussing and consulting health history, diagnosis, and needs with patients and family members; developing care plans with the care team to ensure patient’s safety, educating patients and family members about health conditions, and medications; and providing medical information to financial services for patient reimbursement and maximum health facility.

Skills and qualifications listed on resumes are – a good understanding of the funding resources, services, and clinical standards, and outcomes; highly organized with a strong ability to manage different priorities; strong customer service skills, effective verbal and written communication skills. Resumes for Lead Patient Coordinators show an associate’s or bachelor’s degree in the field of health care administration or a related area.

Lead Patient Coordinator Resume example

Lead Patient Coordinator Resume

Headline : A highly talented Patient Coordinator and Office Administrator with huge experience in performing a variety of complex tasks such as sales, insurance billing, procedure precertification, patient care, staff management, and accounting functions for medical offices.

Skills : Microsoft Office, Customer Service.

Description :

    1. Managed daily operations of the clinic including the billing dept, front desk, aesthetics, and patient relations.
    2. Managed payroll, medical benefits, and 401k plans for 11 employees.
    3. Worked with vendors to get the best rates and reduce unnecessary overhead for the practice.
    4. Communicated and interacted with people over the telephone and in person, often in stressful situations.
    5. Maintained high level of patient care and confidentiality.
    6. Created and maintain employee handbook and office protocols.
    7. Trained new employees to understand and work within our unique system.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Medical


Lead Patient Coordinator Resume

Headline : To obtain a Lead Patient Coordinator position with a company that offers opportunity for advancement, where I can utilize my healthcare and administrative skills.

Skills : Microsoft Office, Extremely Proficient In Spanish, Denticon, Accurately Type 83 Wpm.

Description :

    1. Supervised staff and practice operations on daily basis.
    2. Delivered customer service to patients and serve as a service example for the staff to follow.
    3. Ensured financially successful schedule to ensure that appointments are seen on time, walk-in patients expectations are properly managed, while keeping operational capacity in mind and maximizing the doctors time.
    4. Performed chart audits daily, maintain responsibility for the accuracy and confidentiality of patients electronic records.
    5. Performed and managed claim corrections, resubmissions, and accounts receivable to ensure collections rate of 100%.
    6. Collected and posted patients payments and ensure strict adherence to cash management procedures including processing check, credit, and cash transactions and reconciling daily amounts.
    7. Ensured staff schedule is maintained to meet expected patient needs.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BA In Journalism


Lead Patient Coordinator Resume

Summary : Motivated, personable business professional with a successful 15-year track record as a Manager. Quick acclimation to ever changing technology. Diplomatic and tactful with professionals and non-professionals at all levels. Fast thinking and easily adjustable to varied situations. Flexible and versatile - able to maintain a sense of humor under pressure.

Skills : Microsoft Word, Microsoft Excel, Microsoft Outlook.

Description :

    1. Managed all aspects of day-to-day operations as a Practice Manager Hands-on relationships with patients, staff and Dentists.
    2. Served as a liaison between patients and their family members/friends/caregivers and the hospital staff.
    3. Provided information regarding patient medical condition, treatment plans, expectations for recovery, etc.
    4. Act as advocate for patient rights - including access to health insurance coverage - within the hospital system.
    5. Assisted in developing a patient individualized care plan based on the patient needs.
    6. Worked with other staff to make sure patients are treated by appropriate physicians and nurses.
    7. Assisted in maintaining positive relationships between hospital staff and patients.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma

Lead Patient Coordinator Resume

Summary : To obtain a position within the company that will allow me to utilize my education and work experience for the benefit of the company as well as for personal growth and professional advancement.

Skills : Great Customer Service, Ability to work under pressure.

Description :

    1. Ensured optimal operational flow within the practice, managing patient wait times, production budget, and daily staffing.
    2. Provided daily feedback, coaching, and training of the staff.
    3. Wrote employee schedules for each month while approving requested PTO for staff.
    4. Oversaw daily chart auditing, care calls, claim connect, fast attach, and resubmits tracking of lab cases, ensuring timely delivery for patient appointments.
    5. Presented treatment plans and all financial options to the patients.
    6. Reviewed and submitted daily reconciliations to the network drive while being responsible for counting down and locking cash drawer each night.
    7. Rang from greeting patients, answering phone, scheduling patients and confirming appointments.
    8. Collected patient information, assembling charts, verifying insurances, collecting payment, and filing duties.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Lead Patient Coordinator Resume

Objective : Experienced Lead Patient Coordinator with over 2 years experience developing high standards of practice, evaluating patient care for effectiveness in a fast pace healthcare environment. Proficient in providing administrative, clinical, and patient support, in a hospital and medical office settings.

Skills : Customer Service, Data Entry.

Description :

    1. Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
    2. Verified patients eligibility and claims status with insurance agencies.
    3. Diligently filed and followed up on third party claims.
    4. Assigned appropriate medical codes with a number percent accuracy rate.
    5. Determined prior authorizations for medication and outpatient procedures.
    6. Performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded data Scheduled patient follow up appointments and took insurance information.
    7. Entered orders into the EMR system efficiently and without errors.
    8. Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Diploma

Lead Patient Coordinator Resume

Summary : To obtain a position that will broaden my experience in a dynamic, challenging environment where I can grow, utilize my leadership skills and maximize office productivity by providing excellent patient care.

Skills : Great customer and patient service.

Description :

    1. Presented Deliver exceptional customer service to patients while maintaining efficient flow of practice operations.
    2. Presented treatment plans to patients based on individual needs and schedule follow-up visits.
    3. Maintained a balanced schedule of walk-in patients and those with appointments.
    4. Fostered team spirit by actively leading and/or participating in and contributing to daily huddles and team meetings.
    5. Verified patient level of insurance coverage, assist patients in determining payment options, and prepare claims forms for insured patients.
    6. Collected and posted patient payments.
    7. Ensured comfort and cleanliness of reception and office area, Support Area Manager and clinical team with assigned tasks.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
General Studies

Lead Patient Coordinator Resume

Summary : Patient Coordinator is responsible for providing care to patients in the hospital. They work closely with the physicians and nurses to ensure that all necessary medical procedures are performed safely and in a timely manner.

Skills : Creating Schedules, Marketing, Organization, Culturally, Diverse Scheduling Appointments.

Description :

    1. Led the patient support team through ever-changing work environment.
    2. Added new services and creating scheduling processes for services provided.
    3. Created and kept an accurate schedule for the patient coordinator staff.
    4. Updated physician schedules.
    5. Directed contact in problem resolution for patient and internal issues.
    6. Provided a positive leadership attitude to support clinical staff and keep structure within the clinic.
    7. Provided timely access to information related to patient care.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associates Of Applied Science

Lead Patient Coordinator Resume

Summary : To obtain employment as a skillful Patient Care Coordinator, in an environment that would allow me to be a productive asset with a company that is challenging, and energetic. Where patient care is top priority and where I will be able to fully utilize my professional experience.

Skills : Outstanding bedside manner, Excellent communication skills.

Description :

    1. Included but not limited to, supervising, training, and assisting receptionists.
    2. Reviewed operations, and performance.
    3. Audited of charts for completeness of information.
    4. Oversaw inventory and purchase of supplies.
    5. Ensured compliance of HIPPA/OSHA standards.
    6. Responsible for a variety of administrative duties such as; answering multiple phone lines, making appointments, taking patient payments, contact lens training, authorizing insurances prior to patients visit.
    7. Performed multiple tests on patients such as auto-refracting, NCT/Glaucoma test, and Fundus Photography photos (Retinal Photography).
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma

Lead Patient Coordinator Resume

Objective : Patient Coordinator is responsible for the day-to-day care of patients. This includes interacting with patients, their families, and community partners, to ensure the best possible care and services are provided.

Skills : A caring and compassionate personality.

Description :

    1. Responsible for overseeing front line support staff and worked in collaboration with leadership to ensure support staff was maintaining departmental standards of providing quality patient care.
    2. Prepared work schedules to ensure all radiology suites were adequately staffed at all times.
    3. Prepared, justified, administered and tracked front office budget by using cost/benefit analysis to ensure fiscal compliance in procurement and contracting of services.
    4. Provided statistical reports inclusive of patient volume, physician productivity, and performance workflow from the RIS/PACS to DRD Director and Radiology supervisors.
    5. Collaborated with NIH communications office on multiple projects, managed website content for patient education.
    6. Verified insurance benefits; obtain authorizations and referrals for over 300+ patients monthly.
    7. Supported marketing representatives in opening new accounts and upgrading existing service.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Healthcare Administration

Lead Patient Coordinator Resume

Objective : Seeking a Lead Patient Coordinator position within the secretarial or clerical field. My particular interest is a position using my computer, organizational, customer service, and office skills within a medical office/clinic setting.

Skills : Answering phone, scheduling patient visits for Nursing, Therapy, Home Health Aides, and Medical Social workers.

Description :

    1. Delivered exceptional customer service to patients and serve as a service example for the staff to follow.
    2. Maximized treatment plan acceptance by patients by reviewing financial arrangements.
    3. Ensured a financially successful schedule to ensure that appointments are seen on time, while keeping operational capacity in mind.
    4. Performed chart audits daily.
    5. Collected and posted patient payments and ensure strict adherence to cash management procedures.
    6. Verified patient insurance.
    7. Led Patient Coordinator Responsibilities include training, managing and assisting Patient Coordinators.
    8. Verified daily visits, tracking all therapy visits to comply with Medicare guidelines, maintaining patient records, filing, copying, data entering and processing, confirming caregiver notes, preparing and running daily reports.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BS In Health Services