Linux Support Engineer Resume Samples

Linux Support Engineer is a specialized IT professional who installs, configures, and maintains the organization’s Linux Systems and its associated services. A well-drafted Linux Support Engineer Resume mentions the following roles and responsibilities – installing, and configuring Linux systems; ensuring the system application and processes run properly, and providing technical support to users. The job description further includes providing quality technical support and helping the employees use the systems to their maximum potential.

To excel in this role, the applicant should have a strong knowledge of various Linux Operating systems, strong problem-solving skills, and excellent communication skills. It is also desirable to have prior work experience with Linux Systems. The job typically requires a bachelor’s degree in Computer Science or Information Technology. Troubleshooting skills and excellent technical skills are vital as well as an in-depth knowledge of web development, programming languages, and the ability to think out of the box.

Linux Support Engineer Resume example

Linux Support Engineer Resume

Objective : As a Linux Support Engineer, responsible for providing Concurrent customers and field personnel (worldwide) with high level systems support/analysis, acting as a single point of contact for support, field and development personnel in managing critical problems, addressing technical problems involving the integration of all Concurrent software products and their interaction with Concurrent and non-Concurrent hardware.

Skills : In-depth knowledge of Linux operating systems; Troubleshooting and problem-solving.

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Description :

  1. Defined, analyzed, and resolved complex software and systems problems via telephone, remote computer link, and on-site support, distinguishing between hardware and software problems and responding accordingly.
  2. Provided support for operating system upgrades, product, and patch installations.
  3. Escalated critical problems through proper channels, pulling critical resources when needed and documenting problem resolution.
  4. Provided high-level systems expertise involving integration and interplay of complex hardware, software, and communications products, including the identification and resolution of complex problems involving Concurrent and non-concurrent products.
  5. Developed hardware/software diagnostics and aids to facilitate systems analysis and diagnosis of complex systems problems.
  6. Elevated critical problems through proper channels.
  7. Designed and troubleshooted network communications and solutions using various platforms.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's degree in Computer Science


Assistant Linux Support Engineer Resume

Objective : As an Assistant Linux Support Engineer, responsible for Acting as project leader on major/complex consulting opportunities including investigation, feasibility studies, systems analysis, the definition of user requirements, development of the technical approach, testing, training, and overall project control.

Skills : Knowledge of networking protocols, Familiarity with Linux-based applications.

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Description :

  1. Provided technical evaluation and input when new products are released.
  2. Assisted from time to time in the development and/or maintenance of product releases.
  3. Distributed software fixes to customers and field support personnel.
  4. Performed collateral duties as assigned that contributed to the operation of technical support.
  5. Managed complex situations and escalated customer problems when a business case dictated.
  6. Synthesized initial concepts of the project and determined technical principles involved.
  7. Imparted current technology in an engineering or manufacturing environment.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Fresher
Education
Education
Bachelor's degree in IT


Junior Linux Support Engineer Resume

Objective : As a Junior Linux Support Engineer, Resolved software and hardware issues, installed and configured Linux operating systems, and maintained user accounts and permissions.

Skills : Knowledge of programming languages; Bash, Python, Perl.

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Description :

  1. Integrated non-concurrent products into Concurrent systems.
  2. Developed new concepts and approaches to situations not previously encountered as required.
  3. Acted as project leader on complex/critical customer situations and/or major accounts.
  4. Provided prompt and accurate feedback to customers.
  5. Ensured proper recording and closure of all issues.
  6. Wrote documentation, knowledge base articles, and FAQs for use by both internal staff and customers.
  7. Responded promptly to user inquiries via email, phone, or in person, and provided efficient and effective solutions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor's degree in IT

Associate Linux Support Engineer Resume

Objective : As an Associate Linux Support Engineer, responsible for assisting with the implementation, maintenance, and support of Linux-based desktops, workstations, and servers with a focus on large-scale enterprise-wide solutions for the University, providing technical assistance and support to end users for Linux-based desktop systems.

Skills : In-depth knowledge of Linux operating systems, Technical Skills.

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Description :

  1. Provided technical support to end users regarding Linux desktop operating systems, applications, and hardware-related issues.
  2. Troubleshooted and resolved software and hardware problems, including diagnosing and repairing system malfunctions.
  3. Assisted with the installation, configuration, and maintenance of Linux operating systems and related software.
  4. Created, modified, and deleted user accounts and permissions according to company policies and procedures.
  5. Managed user access rights and ensured data security and integrity.
  6. Maintained accurate and up-to-date documentation of support procedures, troubleshooting steps, and user guides.
  7. Contributed to the development and improvement of the knowledge base by documenting recurring issues and their resolutions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Fresher
Education
Education
Bachelor's degree in Computer Science

Linux Support Engineer Resume

Headline : As a Linux Support Engineer, responsible for Installing, Configuring, Updating, Supporting, and Troubleshooting services for customers such as LAMP Stack: Linux (RedHat), Apache, MySQL, PHP OS level concerns Web Servers o Database Servers (MySQL) Applications Servers Mail (Mail Transfer Agents) o Storage Technology: SAN, NAS, DAS, NetApp Scripting: Perl, Shell, Bash, PHP. Clustering o Load Balancing o FTP SSH

Skills : Communicational Skills, Customer Service, and Knowledge of programming languages.

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Description :

  1. Provided training and support to end users on software applications and system features.
  2. Collaborated with other members of the IT team to resolve complex technical issues and escalate problems when necessary.
  3. Participated in team meetings, sharing knowledge and insights to improve the overall support process.
  4. Stayed updated with emerging technologies, trends, and best practices in Linux desktop support.
  5. Participated in operational support to ensure service reliability.
  6. Provided expert-level support for CentOS, Ubuntu, and Windows-based systems, including installation, configuration, maintenance, and troubleshooting.
  7. Responded promptly and effectively to support requests from internal teams or external customers, and resolved technical issues in a timely manner.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's degree in Computer Science

Linux Support Engineer Resume

Summary : As a Linux Support Engineer, responsible for Designing and executing production acceptance tests and new hardware evaluations including producing, maintaining, and evolving capacity plans for various components, refining hardware requirements and selected designs, balancing raw up-front dollar cost with operability and TCO, Engaging with the manager, lead tech, and account manager daily to help coordinate workload

Skills : Linux Support, Communicational Skills, Programming Skills.

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Description :

  1. Conducted root cause analysis of complex problems and implemented appropriate solutions to prevent reoccurrence.
  2. Monitored and maintained system performance, ensuring optimal uptime and efficient resource utilization for both Linux and Windows environments.
  3. Collaborated with cross-functional teams to design, implement, and support Linux and Windows-based solutions to meet business requirements.
  4. Developed and maintained technical documentation, including system configurations, troubleshooting procedures, and knowledge base articles.
  5. Stayed up to date with the latest Linux and Windows technologies, trends, and best practices, and provided recommendations for improving system performance and security.
  6. Performed occasional maintenance tasks during scheduled maintenance windows.
  7. Ensured that customers get the maximum value from and easily use our products and subscriptions.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's degree in IT

Linux Support Engineer Resume

Headline : As a Linux Support Engineer, responsible for collaborating with engineers and developers to develop creative solutions for customers, including product fixes, Sharing knowledge gained from troubleshooting issues by contributing to the global knowledge management system; presenting troubleshooting instructions and solutions to other engineers within the domain.

Skills : In-depth knowledge of Linux operating systems, Custome Service, and Programming Skills.

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Description :

  1. Experienced as a support, sustaining, or development engineer or other directly related experience within an enterprise environment.
  2. Experienced with non-x86_64 architectures would be beneficial.
  3. Ran and maintained a 24x7 Internet-oriented production environment, across multiple data centers, involving hundreds of machines.
  4. Participated in all phases of the development of a large distributed system; provided hardware, manageability, operability, and performance perspectives on all aspects of the system.
  5. Planned and executed project-related work, including server, network, and data center migrations.
  6. Performed Quality Control passes and plans, as well as executed, complex maintenance.
  7. Delivered outstanding customer outcomes while working with new bleeding-edge technologies.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's degree in Computer Science

Linux Support System Resume

Objective : As a Linux Support Engineer, responsible for Providing Fanatical Support in all interactions, Installing, configuring, updating, and troubleshooting services for customers, such as RedHat Linux OS level concerns, web server, database server, applications server, and mail; including Nginx, Apache, PHP, RHCS clustering, MySQL, FTP, SSH and DNS, Supporting, configuring, and automating the deployment of Linux infrastructure through existing Kickstart/Cobbler/CFEngine infrastructure.

Skills : Planning, Deployment Skills, Linux.

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Description :

  1. Led as a team technical leader on AWS-supported services and emulated by other Support Engineers.
  2. Acted as a subject matter expert for one or more AWS Services in the Core Engineering team.
  3. Reviewed and provided technical analysis on IARs.
  4. Supported customers by responding within the designated service-level agreement to inquiries.
  5. Investigated and troubleshooted issues and developed solutions for our customers while understanding their business needs.
  6. Exceeded customer expectations by providing outstanding customer service and provide regular updates to ensure they are satisfied with our support service.
  7. Collaborated with fellow system administrators, engineers, and support team members by leading projects and creating/teaching technical coursework to junior team members.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's degree in IT

Linux Support Engineer Resume

Objective : As a Linux Support Engineer, responsible for diagnosing and resolving complex issues in a timely manner for both Linux and Windows environments, working in a fast-paced environment, prioritizing tasks, and managing multiple projects simultaneously.

Skills : Planning, Linux, Programming, Detail Oriented.

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Description :

  1. Grew into the Support Systems Engineer role through training and mentoring.
  2. Installed, configured, updated, and troubleshoot services for customers, such as OS-level concerns, web server, database server, applications server, and mail; including Nginx, Apache, PHP, RHCS clustering, MySQL, FTP, SSH, and DNS.
  3. Established and recommended policies on system maintenance, use, performance, services, and automation.
  4. Troubleshoot internal and external applications, hardware problems, and operating system issues.
  5. Worked closely with the application team to support the installation of various big data applications.
  6. Experienced with virtualization technologies (e.g., VMware, KVM) and containerization platforms (e.g., Docker, Kubernetes).
  7. Supported our Dev team in finding and fixing one-off and rare issues that have made it to production and past QA.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's degree In IT

Linux Support Engineer Resume

Summary : Over 10 years of experience as a Linux Support Engineer, provided a timely and accurate response and resolution to customer issues over the phone or electronically, provided a timely and accurate response and resolution to customer issues over the phone or electronically.

Skills : Troubleshooting, Diagnosing, Customer Service, Technical Skills.

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Description :

  1. Troubleshooted and diagnosed infrastructure and performance issues in a Linux environment.
  2. Focused on troubleshooting challenging, complex, critical, and sensitive customer issues within our product portfolio.
  3. Provided technical support and maintained professional communication with SUSE’s enterprise customers.
  4. Collaborated efficiently with your Technical Support colleagues, locally in APJ and globally across locations including Prague, Nuremberg & US.
  5. Engaged with development on product management on feature requests.
  6. Learned and accumulated knowledge on new technologies and knowledge sharing.
  7. Worked within a Technical Support/Linux Services environment, which should include some experience in a technical support role.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's degree In IT