Major Account Manager Resume Samples

Major account manager plays a crucial role in building a strong relationship with significant clients, these managers not only ensures client satisfaction but they also help in identifying new opportunities to enhance sales. The tasks that are highlighted in the Major Account Manager Resume include – interacting with major clients, managing key or major account portfolio, achieving account objectives, establishing long-term relationship with major clients, suggesting innovative ideas to meet the needs of clients, acting as a liaison between internal team and key clients and monitoring sales performance metrics.

The skills that are normally seen in the major account manager resume are – good knowledge of sales forecasting, B2B sales, business development skills, in-depth knowledge of sales force, hands-on experience with CRM software and account management systems and strong negotiation skills. Most of the major account managers have a background either in the field of sales, business administration or the relevant.

 

Major Account Manager Resume example

Major Account Manager Resume

Summary : Experience from software to hardware, project management and leadership which is applicable across a broad range of operational roles.

Skills : MCSA, MCSE, MCDBA & ITIL.

Description :

    1. Completed regular site visits to ensure compliance in all areas.
    2. Responsible for training, challenge, motivate, encourage and provide constructive guidance to managers and the team related to all areas of effective operations.
    3. Ensures that client and corporate service, quality and performance, financial, metric and associate satisfaction goals are met.
    4. Develop and maintain strong relationships with management staff ensuring consistent and effective business partnerships.
    5. Investigate and recommend solutions for employee relations/performance issues and resolve in a prompt/timely manner.
    6. Assist all levels of employees with work-related issues through coaching and recommendations.
    7. Employee relations, including new employee orientation, resignations and terminations.
    8. Compiled new employee handbook, training manual, offer letters, compensation plans, company's policies, and procedures to meet client's needs.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Accounting


Jr. Major Account Manager Resume

Objective : Professional experience includes selling medical supplies and equipment to schools who offer healthcare education programs. Experience is new business development, strategic planning, sales/marketing and supply chain management.

Skills : Microsoft Office, NetSuite, Mail Order Manager.

Description :

    1. Generated sales for medical supplies and equipment through bids, quotes, cold calling and marketing campaigns all while maintaining organic business to schools offering healthcare programs.
    2. Responsible for but not limited to management of current accounts to assure yearly sales volume growth.
    3. Identified, engaged, and developed new regional accounts.
    4. Represent and foster company relationships at conferences and trade shows.
    5. Provided monthly forecast reports determining revenue vs.
    6. Account compliance to ensure company contracts were maximized to full potential.
    7. Resolved issues and ensured highest level of quality service by coordinating with customer service center staff and management.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
B.S. In Business


Lead Major Account Manager Resume

Summary : Highly motivated sales professional seeking a full time position for business development and recruiting. Extremely strong work ethic, demonstrated record of accomplishment and commitment for success.

Skills : Microsoft Office, Business Development, Relationship.

Description :

    1. Managed company's top accounts and maintained a steady communication for continued business, also up-selling on new products and services.
    2. Worked on inside and outside sales teams managing new business accounts through cold calling and marketing campaigns.
    3. Created a whole new line of business through strategics and marketing campaigns.
    4. Developed and trained more than ten inside sales employees.
    5. Generated over $500,000 in new revenue for the company.
    6. Managed customer orders and special requests in organization's regional call center.
    7. Sold vendor products in concert with specific sales promotions.
    8. Coordinated with sales, operations and transportation to provide a seamless order process for the client.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Accounting

Major Account Manager III Resume

Summary : Highly successful, personable, and determined professional currently working within Technology Sales.

Skills : Software sales.

Description :

    1. Worked to increase sales from an established database of customers.
    2. Made calls to customers to sell hardware such as printers, copiers, scanners toner, service contracts, etc.
    3. Prepared quotes and proposals for customers interested in purchasing additional equipment or services.
    4. Updated customer records with new or additional contacts within the company.
    5. Cold calling on prospective customers to increase database and to generate new business.
    6. Kept customers informed of any new changes in hardware, current promotions or rebates on products.
    7. Worked closely with Customer Service and Accounting to resolve any customer concerns or conflicts relating to deliver of products, billing issues or service.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associate In Business

Major Account Manager II Resume

Headline : To share extensive background experience in the field of operations and customer service. To add value to our company and be considered as an employee who is trustworthy and competent. Finally, to advance in my career while working in a field that is parallel to passion of serving and supporting others.

Skills : Operations Management, Customer Service.

Description :

    1. Responsible to the day-to-day security contract operations for 8 separate Blue Cross Blue Shield locations.
    2. Responsible for the uniform issue, payroll, scheduling and administrative discipline of 56 officers.
    3. Facilitated training classes both to level 1 Officers and level 2 Supervisors.
    4. Responsible for interviewing new prospects as well as hiring/firing.
    5. Facilitated weekly meeting with the Client with the focus on service satisfaction and progress.
    6. Created a testing program for Officers and Supervisors that allowed the staff to maintain focus and knowledge of their duties and engagement.
    7. Created and facilitated a Customer Service Program to maintain Customer Satisfaction.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Accounting

Major Account Manager Resume

Summary : Effectively identifies issues with proven analytical skills in maintenance and deployment supporting a vast range of networking, computer, and mobile devices; both hardware and software.

Skills : Salesforce, MS Office, Data Mining, Strong Analytics.

Description :

    1. Responsible for the maintenance and growth of an 8.6 million dollar revenue stream.
    2. Assisted in the hardware, voice, data, video and Internet network solutions.
    3. Directed each team's solution of products and services to insure the enhancement of the customer's services.
    4. Sold and coordinated the implementation of a 4.5 million dollar WAN network project to Southland Corp.
    5. Awarded the Conquistador Award for being the number one Major Account Manager in the region.
    6. Achieved Top manager in the region for 2 consecutive months.
    7. Ranked fourth overall in the region, ending the year at 155 % of plan based on a 3.4 million quota.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Electronic Technology

Major Account Manager I Resume

Objective : Professional sales and business management experience with a diverse mix of commercial and institutional customers. Consistent record of quota achievement through high-level account penetration and line-of-business proliferation.

Skills : Microsoft Office Suite, Microsoft Office Suite.

Description :

    1. Meet and exceed monthly sales quota objectives by acquiring and retaining corporate and employee liable accounts.
    2. Call on top levels of organizations to sell products and services to gain new business and further penetrate existing accounts.
    3. Generate new business in assigned Iowa territory through line of business prospecting, cold-calling, networking and generating leads and referrals.
    4. Provide existing customers with the highest standard of customer service.
    5. Promote Verizon Wireless as the market leader in the wireless industry.
    6. Resolve customer issues in a timely and empathetic manner.
    7. Maintain and grow existing customer base and manage churn.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
A.A.S. In Retail

Major Account Manager/Supervisor Resume

Summary : Experience in the fields of Account Management, Human Resources, and Marketing to a forward thinking organization, dynamically contributing, in the effort to increase sales, through team collaboration, personal insight and creation of innovative concepts.

Skills : Microsoft Office.

Description :

    1. Wireless Telecommunications Developed, created and implemented the entire Major Account Sales Program for Colorado.
    2. Performed in-depth market analyses for Governmental entities and top Fortune 1000 companies in Colorado.
    3. Called on accounts, and sold wireless phone systems and service.
    4. Managed all customer service, and met sales objectives for territory on a monthly basis.
    5. Conducted cold calls daily to generate business.
    6. Largest account sold required in depth knowledge of hospital operations and responsibilities of each department.
    7. Signed largest sale for Voicestream's flagship year.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Certificate In Paralegal

Major Account Manager/Consultant Resume

Summary : Offers 29 years of experience meeting and exceeding company goals and customer expectations. Possesses a proven track record in identifying cost reduction opportunities, fostering vendor relationships, and providing a return on investment for all stockholders.

Skills : Sales, Sales Management, Salesforce, Project Management,.

Description :

    1. Representing major telecommication equipment providers of voip and digital phone systems.
    2. Develops and implements sales plan that maximize revenue opportunities of new and existing customers.
    3. Responsible for the account management and up-sell of assigned accounts.
    4. Responsible for achieving a monthly quota in equipment sales.
    5. Understands the communication needs of enterprise business customers.
    6. Conducts face to face consultative needs analysis meetings with prospective customers.
    7. Self-generates leads through industry networking, walk-ins, and working defined account lists.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Master Of Business

Major Account Manager/Executive Resume

Summary : Proficient in energy efficiency techniques and energy alternatives. Develop energy resource alternatives to clients in order to improve production and reduce costs. Directed implementation of building efficiency, cost controls, and energy procurement.

Skills : SAP CRM, Microsoft Office.

Description :

    1. Expanded area sales by 8% thru new product placement and document strategies.
    2. Improved and enhanced previously damaged relationship with key customer recovering 26k in lost sales.
    3. Utilize broad scope of industry knowledge toward leading account development of existing base thru products and programs.
    4. Responsible for 45 major accounts in territory, ensuring execution of corporate directive and product placement.
    5. Leverage technology and Fortune 100 methodologies as a trusted advisor and peer by C-level executives.
    6. Provides one-stop recruitment advertisement solution in all forms of media across the United States including web, print, radio, billboards, job aggregators, and social media.
    7. Responsible for developing and maintaining 400+ clients (Book of Business) Practice several extensive B2B sales and marketing techniques for new client acquisition.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BA In History

Major Account Manager/Representative Resume

Objective : Seeking a position that will give the opportunity to provide significant value to a stable, progressive company offering career growth through proven performance.

Skills : PMP, CSPM, PRM, & OPPM.

Description :

    1. Answer phone calls and emails from customers, vendors, assigned field reps, and distribution partners.
    2. Cultivate current business by proactively calling and emailing customers in your account set.
    3. Establish and grow relationships with customers, outside sales and strategic partners to develop strategies to acquire net new business in your region.
    4. Research and quote opportunities for product and service fulfillment, using all available resources to satisfy the customer requirements at the most advantageous cost.
    5. Accurately place orders into the system from customer-issued PO's, and follow up on orders ensuring successful delivery within customer expectations.
    6. Take a proactive role with problem resolution at the customer and supplier levels Ongoing learning about the technologies we sell in order to keep abreast of industry and technology changes Learn about the programs available at our major vendor suppliers in order to source product at the best price.
    7. Assist customers with return issues, order inquiries, and any other requests for information.
    8. Develop successful relationships with customers, vendors, and internal departments with the goal of increasing the volume and profitability of the business Offer add-on opportunities to our customers such as warranty uplifts, service agreements, accessories, or supplies.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Accounting

Major Account Manager/Coordinator Resume

Summary : Experience spans Fortune 500 companies to a wide-range of government contracts, managing multimillion-dollar projects and on/offshore teams. Specializes in driving cost effective technical upgrades and change while protecting assets via disaster recovery and security plans.

Skills : Cold Calling, Prospecting And Closing - Negotiations.

Description :

    1. Marketed and sold full range of products, including copiers, printers, digital imaging and software.
    2. Prospected for new clients through targeted cold calling and referrals.
    3. Consistently maintained high-standard performance and sales through exceptional service and follow through, strong product knowledge, and outstanding communications, sales, closing and customer service skills.
    4. Increased Major Account sales to $850,000 per year while maintaining existing account base.
    5. Required extensive knowledge of equipment, labor requirements and process re-engineering.
    6. Successfully rebuilt existing relationships, opened new accounts, conducted strategic account presentations and exceeded sales goals and forecasts.
    7. Increased Strategic Account Base 50% which resulted in $85,000 per month in new revenue.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Sales

Major Account Manager/Specialist Resume

Summary : Successful Sales Executive with solid business development, outside sales, account management, recruiting and team management skills in highly competitive markets. Inspires confidence in clients and employees and gains trust through attentive service and efficient sales techniques.

Skills : Sales Force, Microsoft Office.

Description :

    1. Increased Wireline revenue in key accounts by 20% in first six months by increased partnership with key decision makers at the CIO level.
    2. Prepared strategic sales/account plans, marketing collateral and client presentations across multiple channels; facilitated proposal preparation, contract negotiations and pricing.
    3. Instrumental in negotiating contract pricing and annual service level agreements for both wireless and wireline.
    4. Carried both Wireless and Wireline quotas.
    5. Prioritization in maintaining and growing an annual revenue of $4.6 million.
    6. Exceeded new sales and revenue quotas on a consistent basis for multiple products, wireless wireline and M2M.
    7. Excelled in tasks requiring detail orientation in understanding how each organization operated and how Sprints services would best serve their communication requirements.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Accounting

Asst. Major Account Manager Resume

Summary : Provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies.

Skills : Account Specialist, Account Manager.

Description :

    1. Managed an account team of support and engineering personnel.
    2. Products included all voice and data solutions.
    3. Nominated to prestigious Sprint Management Candidacy Program.
    4. Created portfolio of accounts and achieved 36% of company revenue, increasing sales 100% year over year.
    5. Sales of high technology network integration applications to major accounts and resellers; Sales Awards from Pacific Bell.
    6. Increased national sales for the National Account Program by 25 percent in the first nine months winning twenty national accounts.
    7. Responsible for developing and implementing sales and marketing plans.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Journalism

Associate Major Account Manager Resume

Summary : Extensive knowledge of the sales cycles and processes for major accounts. Able to develop relationships and credibility through strong communication skills and proven track record of completing projects and exceeding sales goals.

Skills : Account Coordinator, Account Specialist.

Description :

    1. Served as the Customer Satisfaction focal point increasing the companies rating from 3 to 10 on scale of 10.
    2. Managed key accounts calling on C-level customers within the Steel Industry for Eastern and Western states within (ISU) Industry Solution Unit.
    3. Marketed complex solution and developed overall IT global strategies by maximizing the utilization of IBM products.
    4. Marketed and implemented total solution packages that generated over $1.5 Million in revenue and preserved customer base.
    5. Provided enterprise and executive relationship consulting through contract negotiation.
    6. Advisory Support Specialist Client Business Unit Earned Mean Service Award for outstanding customer support.
    7. Provide managed network solution including hardware sales, installation and management.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Major Account Manager Resume

Summary : Successful career which spans a number of years in the high-tech industry, including a broad range of key positions in sales, marketing, consulting services and sales support.

Skills : Inventory And Shop Floor Control Challenger Sales Training.

Description :

    1. Responsible for overall sales efforts into major strategic enterprise accounts within the western region.
    2. Managing sales marketing events, executing new account development strategy and building significant relationships with territory hardware vendors, system integrators and ERP/Supply Chain vendors.
    3. Managed large global transformation projects at Micron/TI.
    4. Develop global account strategy; positioned Sybase capabilities based upon customer's business strategy.
    5. Enterprise solution selling focus within datawarehousing/middleware, ERP and Internet marketplace.
    6. Exceeded quota for product sales at 127%; and Professional Services at 101%.
    7. Received 4th Quarter awards for exceeding revenue goals and booking over $1M.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business

Lead Major Account Manager Resume

Summary : To utilize 20+years as a sales and marketing professional, building relationships and offering services that support your ambitions and help reach your visual communication goals.

Skills : Sales, Marketing.

Description :

    1. Responsible for selling communication services, hardware and software into the multi-location commercial space.
    2. Create and acquire new client relationships, with a specific focus on the banking, financial, healthcare and non-profit verticals.
    3. Successfully profiled, sold and implemented 15 new clients.
    4. Cold-calling and in-person hunting new prospects.
    5. Work to develop and improve sales process.
    6. Assist with opportunity development with marketing strategy.
    7. Worked closely with delivery team and Subject Matter experts to improve client experience.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
B.A. In Liberal Arts

Major Account Manager/Director Resume

Summary : Track record of achieving exceptional results in consistently meeting and exceeding sales and marketing goals. Motivated leader with strong organizational and prioritization abilities.

Skills : Window NT, Microsoft Office Suite, Social Networks, Customer First Sales, Inventory Management, Customer Retention, Employee Development, Marketing.

Description :

    1. Maintains knowledge of company and market promotions elements.
    2. Meeting and exceeding monthly goals and KPI standards set by Verizon Wireless.
    3. Staffing/Employee Development: Develop, train and coach Business Sales Representative to produce desired high performance results.
    4. Coordinate corporate events to help educate our B2B clients on new products and services offered by Verizon Wireless tailored to their individual business.
    5. Customer Retention: Identify and implement customer retention tools for Business to Business clients.
    6. Ensure that customers complaints in a timely and empathetic manner.
    7. Volunteered to review processes and design new solution.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Business Management

Major Account Manager Resume

Summary : Consistently high-attaining sales professional with considerable sales coach and mentoring experience who can develop both experienced and inexperienced salespeople to attain and overachieve sales quotas and other KPMs.

Skills : Account Specialist, Account Manager.

Description :

    1. Maintain and grow revenue within a current account base.
    2. Consult presales business and technical requirements to drive best solution.
    3. Prospect and identify new opportunities with new logos.
    4. Qualify and make presentations to potential customers.
    5. Keep all pipeline activity current with SalesForce.com.
    6. Cross and up sell Savvis product lines including cloud hosting, managed hosting, network, and colocation to prospects and current customers.
    7. Identify, register, and develop channel partners.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor Of Business