A Medical Office Supervisor takes responsibility for the non-clinical aspects of the day-to-day operations in a medical office environment including nursing homes, healthcare facilities, physician’s offices, and hospitals. A well-drafted Medical Office Supervisor Resume indicates the following duties and responsibilities – taking responsibility for the financial performance of the revenue cycle; supervising of patient scheduling, registration, financial counseling, medical records, billing and collecting, data entry and processing; and cash posting; developing and implementing and maintaining office policies and procedures; managing all filing of organizational systems; and ensuring staffing perform their day-to-day operations appropriately.
To shine in this career, the following skills are required – experience and knowledge in all aspects of billing; familiarity with regulations relating to Medicare, Medicaid, and commercial insurance; good understanding of HIPAA and labor law; skillful in using healthcare software and computer systems; and knowledge of maintaining supplies and equipment for the medical setting. Knowledge of accounting, administration, and business processes obtained by earning a degree in accounting, business administration, or health care administration is preferred.
Summary : A fast-paced, quick learner with exceptional organizational skills and ability to multi-task, looking to obtain a career in a Medical office that will challenge and enhance my knowledge and skills, work with others in the health industry and make others feel as though they are in a safe, friendly, yet professional environment.
Skills : Microsoft Office, Management Skills, Supervising Skills.
Description :
Answered heavy, multi-line phones, scheduling patient appointments and surgeries.
Prepared charts for upcoming days.
Chartered and maintained organized records.
Checked patients in and out.
Collected copays and balances, and daily balance of payments received.
Insuranced verification and authorizations.
Ordered office supplies.
Experience
10+ Years
Level
Senior
Education
MS
Medical Office Supervisor Resume
Summary : Seeking a Medical Office Supervisor position where I can lend education, training, and previous work experience to the ongoing success of the business while offering support to staff.
Skills : Knowledge Of Medical Terminology, Bilingual, Customer Service, Scheduling.
Description :
Checked In- Outpatients, schedule and confirm appointments, answer incoming phone calls, and route to appropriate parties, collect co-payments, co-insurance, and deductible payments.
Verified all insurances commercial/government, obtain authorizations for medical procedures.
Requested and made sure referrals are received and requested in a timely manner.
Explained medical benefits, deductibles, co-insurance, out of pocket, HMO Plans, PPO Plans to patients on a one to one basis to confirm patient responsibility.
Offered payment plans for outstanding balances.
Handled all medical record requests from Attorney offices, Social Security Offices, Employers, Insurances and other Medical Professionals.
Ordered specialty drugs from Specialty Pharmacies, completed verbal/written prior authorizations.
Experience
10+ Years
Level
Senior
Education
Certificate Of Completion
Medical Office Supervisor Resume
Objective : Responsible for Directing and supervising medical assistants and patient care technicians to assure quality clinical patients care, proper utilization of staff, and enhance patient and physician satisfaction.
Skills : Supervisor, Relationship Management, Communication Skills.
Description :
Operated office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
Greeted visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Answered telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Scheduled and confirmed appointments for clients, customers, or supervisors.
Established work procedures or schedules and keep track of the daily work of clerical staff.
Set up and maintained paper and electronic filing systems for records, correspondence, and other material.
Worked closely with our sister company Care Connection, a psychiatric rehabilitation program, with prescreening, writing referrals, maintaining communication between providers and being available to assist with anything that was needed.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Medical Office Supervisor Resume
Headline : Experienced Medical Office Supervisor with prior experiences as Certified Nursing Assistant and Medical Office Assistant. Working knowledge of computerized processes and data entry procedures. Maintain a working knowledge of medical terminology. Excellent communication and organization, time management and follow through skills.
Skills : Management Skills, Inventory Management, Communication Skills.
Description :
Supervised and trained clerical staff for busy OB/GYN practice.
Daily scheduled for staff, make physician schedules.
Ordered supplies and daily accounting balancing for office and assisting office manager in any daily needs.
Responsible for administering, directing, planning, and coordinating all clerical and office activities.
Oversaw daily office operations and delegates authority to assigned staff.
Developed guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
Ensured that the office is staffed appropriately.
Experience
5-7 Years
Level
Executive
Education
MS
Medical Office Supervisor Resume
Objective : Responsible for Developing, coordinating employee retreat activities, and community events with Leadership Team to ensure employee engagement and increase Gallup score, Assessing employee performance.
Skills : Medical Assisting, Operations Management.
Description :
Promoted effective communication and collaboration between the Community Health Department and members of the Healthcare Team, Community Agencies, and resources to meet the evolving needs of specific patient populations of SMMC.
Identified and developed strategic action plans to improve billing and collection practices.
Developed and implemented best front office practices to maximize patient flow, increase patient satisfaction, and ensure ongoing compliance with JCAHO, DHS, CLIA, OSHA, and Health Plan guidelines.
Maintained and monitored daily statistics and reports to ensure appropriate staffing levels based on the unit of service standards.
Generated and reviewed monthly audits for environmental care, medical records, CPSP, laboratory practices, and logbooks to identify areas of improvement and resolve adverse results.
Performed employee evaluations, payroll, conflict resolution, staff development training.
Developed, coordinated employee retreat activities, and community events with Leadership Team to ensure employee engagement and increase Gallup score.
Experience
2-5 Years
Level
Executive
Education
Medical Assistant Training
Medical Office Supervisor Resume
Headline : Seeking another challenging Medical Office Supervisor position to become a successful representative and create a unique atmosphere for your patients. And to have the opportunity of meeting new people. Demonstrate experience in successfully performing a variety of duties, ranging from general office and technical direction to operational support for small to large size companies as well as spanning multiple industries.
Skills : Management Skills, Medical Skills, Multitasking.
Description :
Supervised a busy Beverly Hills ophthalmology practice supporting four doctors that served up to 100 patients per day with a focus on customer service.
Served as the primary office contact for all high-profile VIP patients, ensuring that interactions and visits with the office were handled discretely and professionally.
Managed daily and long-term patient loads for all doctors by redesigning the patient schedule templates for increased efficiency, tracking time off for doctors and rescheduling patients as needed, and adjusting schedules to account for emergency patient visits and staff shortages.
Supervised daily operations of the front desk, including greeting patients, handling six busy phone lines, scheduling appointments, verifying insurance, and collecting payments.
Served as the liaison between patients, doctors, upper management, and front office staff.
Developed projects tracking the efficiency of all doctors and technicians.
Implemented and maintained phone/voicemail systems and created training manuals for staff.
Experience
5-7 Years
Level
Junior
Education
B.A. In Psychology
Medical Office Supervisor Resume
Objective : Dedicated and technically skilled Medical Office Supervisor professional with a versatile administrative support skill set developed through experience as an operations supervisor, office manager, call center supervisor, medical office clinical, and administrative team member. Excel in resolving employer challenges with innovative solutions, systems, and process improvements proved to increase efficiency and customer satisfaction.
Skills : Medical Office, Management Skills, Multitasking.
Description :
Supervised the staff and the day to day operations to ensure smooth operations, quickly resolve operational issues/problems as they are identified, and assist staff with operations when necessary.
Coached, counseled, and motivated staff by setting a positive example and by serving as a role model by exhibiting excellent customer relations and encourage staff to perform to their potential.
Served as a patient advocate and develop an environment for staff to act as patient and physician advocates.
Provided and promoted an environment that ensures quality work based on established policies and procedures by enforcing a consistent service attitude in the office.
Improved efficiencies in staffing and other operations to reduce expenses.
Communicated with and provide appropriate written documentation to staff and physicians.
Provided reports to the Operations Manager of any staffing issues and/or problems that are identified.
Experience
2-5 Years
Level
Executive
Education
MS In Psychology
Medical Office Supervisor Resume
Summary : Seeking a Medical Office Supervisor position in a Medical Office. Consistently held a supervisory position for the last 16 years, managing payroll, staff and physician scheduling, and handling patient complaints. Trusted individual, responsible for handling confidential patient medical records.
Skills : Palomar Laser Platform, Microsoft Office.
Description :
Directed supervisor for 14 employees, carrying out related duties including yearly employee reviews and monthly chart audits.
Responsible for managing payroll for 26 employees.
Constructed schedules for physicians, staff, and patient appointments.
Managed Atlantic Care Organization (ACO) reports for physicians, resulting in maximum Medicare reimbursement.
Analyzed Full-Time Employee (FTE) reports assessing the percentage of employees for staffing purposes.
Responsible for building maintenance, purchasing, servicing, and maintaining all facets of building operations.
Knowledgeable and experienced with insurance policies and practices, billing, and coding.
Experience
10+ Years
Level
Senior
Education
MS
Medical Office Supervisor Resume
Summary : Several years of experience as a Medical Office Supervisor. of training and supervising employees and interns in the front as well as the back office. I five years of experience in comparing and ordering supplies for the office as well as assisting with evaluating and reviewing offers that benefit the company. I handle all referrals as well as pre-certification for radiology services.
Skills : Microsoft Office, SpectraSoft Billing; Medical Manager; PeachTree Accounting; REMS32 Real Estate; DayTimer Organizer; TokOpen; Session 1 Extra; DOS; Lotus I, II, And III.
Description :
Oversaw patient billing, collections, ICD9, and CPT coding.
Maintained patient medical records.
Processed accounts payable and receivable for medical office bills.
Submitted claims to insurance and submitted billing statements to patients.
Participated in budget planning and reporting.
Developed and implemented policy and procedures.
Ordered medical and office supplies.
Experience
10+ Years
Level
Senior
Education
MS
Medical Office Supervisor Resume
Objective : To establish a long-term career in a company where I may utilize my Medical Office Supervisor professional skills and knowledge to be an effective Associate Program Manager and inspiration to those around me.
Skills : Communication Skills, Customer Service, Multitasking.
Description :
Responsible for leadership, direction, and managing daily operations of three outpatient clinics.
Planned and implemented all practices to ensure an efficient, coordinated approach to customer service excellence.
Promoted effective communication and collaboration between the Community Health Department and members of the Healthcare Team, Community Agencies, and resources to meet the evolving needs of specific patient populations of SMMC.
Developed and implemented best front office practices to maximize patient flow, increase patient satisfaction, and ensure ongoing compliance with JCAHO, DHS, CLIA, OSHA, and Health Plan guidelines.
Generated and reviewed monthly audits for environmental care, medical records, CPSP, laboratory practices, and logbooks to identify areas of improvement and resolve adverse results.
Created and maintained all clinic schedules.
Coordinated all clinic activities related to facility and equipment maintenance, inventory supply, and staff management.
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