Membership Director Resume Samples

Description :

1. Responsible for administrative duties and all membership fundraising and reaching net fundraising goals.
2. Processed, document and nurtured all member relations - active, past, and future.
3. Readily researched, prepared, executed, and followed through direct mail campaigns, on-air pledge drive efforts, member events, and promotions.
4. Charge of project management, fundraising execution, donor service management and satisfaction, promotions through online platforms.
5. Direct response and contribution amounts were collectively higher from the previous year's leadership.
6. Manage and maintain membership accounts Oversee billing, ordering and purchasing, A/P, and A/R.
   
7. Responsible for meeting established sales objectives by matching customer needs with the right products and services.

Experience

10+ Years

Level

Senior

Education

Leadership

Description :

1. Supervised two Program Directors, all program staff and facility staff consisting of employees.
2. Managed all budgets under the auspices of membership services; reduced overall expenditures.
3. Coordinated and led marketing strategy to increase and retain membership.
4. Developed and implemented marketing and communications collateral: annual report, newsletters, in-house publications.
5. Distributed updated publications quarterly. Improving the efficiency of the health club Accomplished hospitality professional looking to leverage.
6. Represented the YMCA membership to various agencies, committees, civic groups, and the public.
7. Establishes and maintains relationships with current and prospective members Supervises the recruitment and training of new staff members. 
   

Experience

2-5 Years

Level

Executive

Education

Masters

Description :

1. Membership application processing for licensed Agents and Affiliates, along with DLLR verification and dues payments.
2. Schedule and organize bi-monthly New Member Orientation (NMO) and work with Affiliates for Sponsorship of the meals provided.
3. Create and implement processes for member/affiliate outreach and retention.
4. Responsible for all aspects of members' data, ensuring that data is complete, accurate, consistent, fully automated and maintained in the membership management.
5. Work with Comptroller to process annual membership dues and implement process improvement for collection due payments.
6. Implement processes, based on the National Association of REALTORS (NAR) core standards, to reach out to non-member licensees.
7. Consistently increased membership Increased retention rate Established Women in Business group Revived and led Business Expansion.
8. Responsible for membership recruitment Coordinating mass email communication for meetings and information Attend executive board.

Experience

5-7 Years

Level

Executive

Education

B.B.A

Description :

1. Responsible for marketing, maintaining, and promoting membership programs for the golf club.
2. Update and maintain the membership database, including entering new members into the system and processing resignations.
3. Coordinating and sending communication to members via Constant Contact.
4. Troubleshooting and registering new members on the Member's Only website.
5. Creating marketing material to advertise new membership programs.
6. Scheduling meetings with potential members to discuss membership options and trial golf rounds.
7. Sold individual and family memberships Interviewed, hired and trained all front desk and nursery employees Organized and led family group activities.

Experience

5-7 Years

Level

Consultant

Education

BS

Description :

1. Communication interface from contract for purchase to delivery of product while owning and resolving all member and owner issues with a positive outcome.
2. Management: Responsible for new member orientation, member/guest concierge coordination, a quarterly newsletter.
3. Successfully created and implemented processes to facilitate the smooth running of the front of the house.
4. Marketing Manager Facilitated and coordinated all marketing initiatives including monthly reporting, advertising, website management.
5. Leisure coordinator/concierge for travel agents and high profile guests.
6. Coordinated use of the private plane for all Sales & Marketing initiatives as well as on-site and special events.
7. Assisted the Project Director and helped manage the office where and when necessary.
8. Educated club members about the importance of recruitment and retention of members.

Experience

7-10 Years

Level

Management

Education

M.B.A

Description :

1. Committee and Event Responsibilities Coordinated committee activity by providing leadership and administrative support.
2. Developed committee agendas, managed budgets, and scheduled timelines.
3. Created and implemented programs developed by committees.
4. Bookkeeping and Record-Keeping Responsibilities Prepared and analyzed monthly financial reports.
5. Prepared and submitted monthly membership records to the national association.
6. Member Responsibilities Created and maintained a membership database and directory.
7. Promotions and programs to the community building relationships with members and stakeholders in the community.
8. Contacts chapters and discusses membership strategy with executive boards Co-coordinates the state college caucuses for the Academic year.

Experience

10+ Years

Level

Senior

Education

Business

Description :

1. Assisted with the planning and execution of the annual conference.
2. Developed AAM member information including recruitment brochures, applications, conference brochures, exhibitor and speaker prospectuses.
3. Maintained database, supervised additions and changes to a web site, and served as List Administrator of the association's listserve.
4. Provided administrative support to the volunteer Board of Directors and committees, including meeting minutes.
5. Prepared member's dues billing and processed incoming checks and credit card payments.
6. Coordinated Massage Therapists schedules; prepared sales goals daily and provided sales associates with personalized material.
7. Managed the team notes for the supervisor of the day's activity contributed and coordinated daily and weekly cleaning chores booked appointments.

Experience

10+ Years

Level

Senior

Education

BS

Description :

1. Responsible for achieving sales quotas for sales of health club memberships. Hire, train, supervise, motivate and terminate employees.
2. Customer Service Manager, Sportsclub Simpsonville Managed Front Desk employees/operations; resolved all customer service issues.
3. Responded to member account issues, making appropriate changes to accounts Responsible for office management.
4. Greeted guests, provided membership options and conducted sales presentations for the sales of memberships prior to the opening of the club.
5. Coordinated Professional Meetings, Events, and Seminars for Guests, Members, and Potential Members.
6. Maintained Membership Database Recruited Members Coordinated Events and Activities with Local Chapters and National Chapter.
7. Managed Membership accounts Assisted with Marketing and Advertisement Acquired/Responded to clients via phone, email, post, etc.

Experience

7-10 Years

Level

Management

Education

Nursing

Description :

1. Responsible for managing, coordinating and executing major events, sales and recruiting new members.
2. Orchestrated, facilitated and secured sponsors for Annual Banquets, Business Expos, and monthly membership luncheons.
3. Developed recommendations for events and all programs in my division such as monthly newsletter and yearly Chamber Directory listing members.
4. Achieved membership goals for recruiting new members. Skills Used Leadership skills, created professional network events.
5. Responsible for sales presentations that contributed to the Club of the Year Achieved the company-wide Top Ten Director Award.
6. Responsible for member quality assurance Coordinated quarterly billing Maintained member database Assistant to Executive Director. 
7. Motivated and actively working to further as a professional in the healthcare field.

Experience

7-10 Years

Level

Management

Education

High School

Description :

1. Worked with area business owners and decision-makers to gain trust and show the value of Membership, via proposals, implementing cost savings programs.
2. Negotiated with other business organizations to obtain affiliate agreements that provide value to all parties involved.
3. Selected the Chair for the Ambassador Committee along with the training of all incoming Ambassadors.
4. Attended all Before Hours, After Hours, Ribbon Cutting Ceremonies, Political Action Committee functions, Ground Breaking Ceremonies.
5. Attended all Member Benefit Committee meetings and made recommendations on new benefits based on input and requests.
6. Obtained worked to gain advertisers in the Chamber's monthly publications, and secured Sponsorship dollars for every Chamber event.
7. Worked with a monthly quota for the Membership Sales Team, developed training materials, hired and trained new Sales Reps.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Membership development operational role, re-branded membership material and implemented a highly functioning web site.
2. Envisioned, documented and trained staff on all necessary systems used in delivering value to members.
3. Implemented new membership offers; Utilized high ranking organic search results, social media crowd building, event marketing.
4. Increased Chamber's visibility through the implementation of a new website using an integrated CRM and email delivery system.
5. Staff productivity increased across all operational activities and introducing new membership level.
6. Implemented segmentation strategy focused on improving retention and acquisition rates.
7. Significantly improved ROI using a combination of securing new contacts, applying data hygiene tactics.

Experience

2-5 Years

Level

Junior

Education

Management

Description :

1. Managed receptionist area, including greeting visitors, and responded to telephone and in-person requests for information.
2. Performed presentations to couples at a time as needed. Provided training and orientation for new staff as needed.
3. Planned and executed tradeshow events when necessary.
4. Assisted members via email, with questions regarding their order and or membership, and renewals.
5. Escalated issues to appropriate departments when necessary.
6. Maintaining email correspondence, and scheduling appointments with prospective new members.
7. Assigned geography Gained well-developed written and oral communication skills Gained experience working both independently.

Experience

5-7 Years

Level

Executive

Education

Diploma