A Mission Support Specialist is responsible for conducting many administrative tasks necessary to keep the office running smoothly. The job description entails managing services like collecting and managing data, processing requests for intelligence and inter-agency coordination, and submitting paperwork for legal proceedings, request proposals from vendors for new equipment, and completing paperwork for travel. A successful Mission Support Specialist Resume mentions the following core duties and responsibilities – developing and implementing human resources training programs, managing and upgrading information systems, preparing budgets based on office projections, producing paperwork necessary to facilitate legal proceedings including detentions, and transfer to other agencies, and preparing status reports on facilities, personnel, and equipment.
Employers typically prefer to hire applicants possessing the following skills and abilities – professional phone etiquette, excellent communication skills, pleasant demeanor, advanced clerical knowledge, conference planning, and knowledge of MS Office software. A relevant degree is a mandatory requirement.
Summary : Mission Support Specialist is responsible for Assisting the PMO in managing and maintaining all work planning, cost and performance information in electronic format to be entered into the government web-based WMS; Assisting the Facility Manager and/or the Program Manager/Contracting Officers Representative (COR) with contract-related tasks such as organizing contract files and coordinating with the Financial Management Branch (FMB).
Skills : Lock Out/Tag Out, Confined Space Entry, Forklift Operation,.
Description :
Served as Production Trouble Report (PTR) Coordinator, responsible for creating and tracking chargeable projects & issues in various stages of production and software locations such as EMS/JIRA and the Labor Reporting System (LRS) Replicon while maintaining a high attention to detail.
Created System Change Requests (SCRs), RM Templates, and Shared Documents within the necessary systems such as; Enterprise Management System (EMS), SharePoint, and JIRA as dictated by customer (MISSA & MCPRD) specifications.
Assisted in preparing for software implementation.
Used (EMS) to track and update data such as estimate due dates and the addition of addendums.
Participated in monitoring the operations of systems such as input and output, data manipulation, processing and handling of tables.
Maintained a high level customer service by communicating with customers as needed to ensure that all needs are met and all issues and concerns pertaining to approved projects are addressed.
Handled TSO employee new joins by inputting necessary information into Replicon so that they may begin assigning their work hours to the correct chargeable projects.
Experience
10+ Years
Level
Senior
Education
Bachelor's
Mission Support Specialist Resume
Objective : Mission Support Specialist is responsible for Providing day-to-day information to management officials related to immediate problems of limited scope and analyze segments of broader issues or problems by advising and/or resolving moderately complex, non-controversial, well-precedented factual, procedural, and/or recurring issues for which there is one or more readily apparent solution.
Skills : Pastoral Counseling, Pastoral Leadership, Public Speaking, Team Development, Team Management, Team Leader, Training & Development, Leadership Training, Leadership Development.
Description :
Provided employee and labor relations advisory services and guidance to the employees and supervisory/managerial staff of the field office.
Performed a full range of clerical duties in preparation of adverse action cases, removals, suspensions, grievances and appeals.
Assisted the Mission Support Specialists and other management officials by verifying and assessing relevant facts from numerous sources in preparation for and responding to oral responses, mediations, and arbitrations.
Assisted in managing the agency Awards program.
Managed this program required me to receive and process all incentive award recommendations, and performance and special act award nominations ensuring that all awards are processed timely and accurately.
Reviewed award nominations to ensure that employees were nominated for actions that went above and beyond their required duties.
Maintained purchase logs for government credit cards, assist with research on equipment and vendors, track available funding, and complete an inventory of received items for the facilities group.
Experience
0-2 Years
Level
Entry Level
Education
Masters Of Science In Management
Mission Support Specialist Resume
Headline : To obtain a Mission Support Specialist position that is very people oriented where I can use my people and administrative skills every day. During my most recent positions, I have worked in Outlook, Excel, Word and Scheduling in Microsoft. I have also worked on numerous other databases and have learned how to adjust to any new system I have encountered.
Provided administrative and technical support to the Division Director, Assistant Division Director, Team Supervisors, Area Safety Managers, Industrial Hygienists, and Health Physicists in the Occupational Safety and Health Division.
Coordinated/monitored administrative projects including new employee orientation, personnel, acquisitions, property and other assigned tasks.
Made purchases for our office, as well as field offices, in support of their requirements, using Federal Acquisition Regulations and Rules.
Analyzed, prepared, and reported financial statistics and data to management, and provide budget and accounting information for transactions.
Reviewed invoices/receipts and provided classification, proper authorization, and make vendor payments.
Entered or updated the Purchase Card System; log purchases made, and approve/reconcile transactions that have automatically been accepted by the purchase card system, daily.
Reconciled/generated monthly reports to be forwarded to upper management.
Experience
5-7 Years
Level
Executive
Education
BA In Accounting
Mission Support Specialist Resume
Summary : Qualified for challenges requiring expertise in key account management, customer retention and service quality. Motivated leader and team player with a track record of consistently exceeding expectations, delivering exception quality assurance and boosting efficiency.
Skills : Photography, Security Management.
Description :
Prescreened various applications and submissions by USCIS customers for accuracy, completeness of initial supporting documentation and eligibility of for benefits.
Provided procedural assistance on routine administrative matters.
Gathered data for routine reports, maintaining transaction logs, maintaining office files and records, ordering routine equipment and services, typing office documents, reviewing forms and other documents for completeness.
Managed correspondence, process incoming documents, including file management and process.
Prescreened applications for accuracy, scheduled appointments, and managed correspondence.
Preformed other complex office automation duties when assistance is needed.
Checked-in individuals with appointments and provide general information.
Experience
7-10 Years
Level
Management
Education
Bachelor's Of Science
Mission Support Specialist Resume
Headline : To obtain a Mission Support Specialist position where I can combine my strong Customer Service skills, my experience in Marketing and Sales, and my natural ability to work well with a diverse population of people.
Skills : Marketing, Customer Service Experience With Bank Services, Reception, Sales, Computer Adequate For Employment, Great Team Player, Creative Problem Solver, Excellent Driving Record.
Description :
Provided high-level support to the Administrator, Deputy Principal Administrator and staff.
Maintained calendars, scheduled meetings, made travel arrangements and prepared documentation.
Served as liaison with internal and external senior officials, tracked correspondence in agency electronic document tracking system.
Prepared correspondence and briefing documents.
Proofread outgoing documents and recommends edits.
Prepared various reports combining input from multiple sources.
Relieved higher level managers of unnecessary interruptions by handling general inquiries and referring more technical inquires to appropriate staff for resolution.
Experience
5-7 Years
Level
Executive
Education
MBA In Business Administration
Mission Support Specialist Resume
Objective : To obtain a challenging Mission Support Specialist position in your office, where I can utilize my knowledge and skills developed through experience and education, a position in which it will allow me to advance according to my performance.
Skills : Information and Materials Security Data Entry Documenting/Record Keeping Electronic Data Security.
Description :
Provided administrative support to a Border Patrol Station.
Screened calls and visitors, referring them to the appropriate staff member or office, handling some personally, and forwarding to supervisor only those calls or visitors requiring supervisor's attention.
Gathered and reviewed outgoing correspondence for proper format, necessary attachments, and accurate addressing.
Fielded questions from Spanish-speaking callers and visitors that do not speak English and provided answers and or directions in Spanish.
Subjects/topics included immigration issues to the responsibility of the Border Patrol in the area.
Assisted in the ordering and stocking of Agents' required equipment and office supplies.
Established, maintained and monitored a variety of records and statistical data pertaining to the services provided.
Experience
2-5 Years
Level
Junior
Education
MS
Mission Support Specialist Resume
Objective : Mission Support Specialist with 4 years of experience in Supporting the administrative requirements required to meet the day-to-day mission directly supporting the PMO management; serving as the first point of contract for the manager they support to triage all requests and help streamline communications, tasks, travel, meetings and other activities.
Coordinated and resolved HR & payroll issues for Hawaii and Guam with the San Francisco CMC & Washington, DC to assure proper completion of request.
Researched & interpreted policies and regulations.
Administered and managed the Port awards budget of $195,000 assuring the limits set aside for this program are kept.
Processed all data for time off and cash awards and complete certificates for approval.
Tracked travel budget for home leave for employees in Hawaii and Guam.
Maintained the leave transfer program, military leave, home leave and rotation overseas and coordinate requests with the regional office and payroll.
Responsible for all logistics projects for the Port of Honolulu.
Experience
2-5 Years
Level
Executive
Education
BA In Accounting/Business Law
Mission Support Specialist Resume
Summary : Highly qualified Mission Support Specialist with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Microsoft Office, Creative Skills, Operational Skills.
Description :
Facilitated lead for a twelve state region focused on identifying, developing and managing from inception through completion all facilities build projects.
Worked closely with field operations personnel on lease re-bids, extensions and moves for 100+ port, air and federal examination facilities.
Coordinated with experts in physical security, construction, logistics and customs to meet technical design standards for national security and operational requirements.
Successfully managed 50+ projects in varying stages of conceptualization, design and build.
Developed processes to determine feasibility of General Aviation Facility requirements in our region.
Created streamlined and efficient processes to initiate and monitor all forms of facilities projects.
Established Standard Operating Procedures (SOPs) for facility projects, and travel card operations.
Experience
7-10 Years
Level
Management
Education
MA In Public Administration
Mission Support Specialist Resume
Headline : A dedicated professional with an educational and professional record of success in multi-disciplined analysis, standard operating procedures, project organization, written and oral communications, strategic planning, while balancing multiple priorities and tasks in order to meet and deadlines and expectations.
Skills : Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access, Emergency Planning And Management, Counter Terrorism Studies, FEMA CEU's.
Description :
Responsible for all Office of the Commissioner, Customs and Border Protection (CBP) taskers' assigned to Office of Anti-Terrorism (OAT).
Authoritatively assigned taskings to subject matter expert to ensure appropriate, timely and concise response.
Managed and tracked tasking's using an Excel database to maintain consistent deadlines assigned by the Commissioner's and various external offices.
Assisted in the organization of major conferences hosted by OAT, including internal and external agencies to coordinate with operational offices such as Office of Field Operations, Office of Border Patrol, and Office of Intelligence.
Responsible for managing and tracking official management documents and studies for the Continuity of Operations Program (COOP) relating to disaster recovery exercises.
Carried out segments of specific disaster related exercises for interagency coordination.
Worked with the Leading COOP Program Manager to identify and analyze issues as well as develop recommendations to resolve outstanding conflicts.
Experience
5-7 Years
Level
Executive
Education
Bachelor's
Mission Support Specialist Resume
Headline : Mission Support Specialist is responsible for Supporting to intelligence officers included, but not limited to, presenting program financial/travel training to support their focus on coordinating and synchronizing intelligence operations and activities between intelligence and law enforcement agencies with absolute assurance that financial and logistical action items have been completed.
Skills : Directing Skills, Travel System Management, MS Office.
Description :
Reviewed, audited, and approved travel for 64 field Senior Intelligence Officers deployed nationwide.
Prepared, reviewed, and audited non-automated, paper invitational travel authorizations and travel expense reports for new hires which can consist of 10 interviews per month, conferences, meetings, and training at the request of the Deputy Under Secretary for I&A and the Director of SLPO.
Exercised multitasking skills in order to facilitate conferences, interviews and travel for training all in the same month.
Provided formal program training to all new hires, as well as impromptu, one-on-one phone updates to those seeking additional support, on the web-based Fed Traveler system.
Required direct communication with supported travelers, I&A budget staff, and Executive staff members to ensure all policies and procedures have been met to ensure fast processing time and reimbursement of the sponsored travelers.
Managed the weekly and monthly travel report for all SLPO/JFC-PMO Headquarters and Field Staff's.
Resolves broad and/or complex problems and issues associated with the planning, coordination, and implementation of agency hiring plans and activities.
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