Night Audit Manager Resume Samples

A Night Audit Manager assists guests with their overnight requests and balances accounts from the day shift. A well-drafted Night Audit Manager Resume mentions the following core duties and responsibilities – checking in guests, handling their requests, taking reservations, reconciling all accounts, processing invoices, preparing paychecks; checking in guests, answering phones and taking reservations; responding to guest complaints, requests, and emergencies, processing invoices, posting checks to vendors and distributing employee checks, reconciling accounts; balancing the cash drawer and log receipts; and investigating and solving out-of-balance accounts.

To ensure success in this field, the following skills are needed – experience with accounting and facilities management software, an eye for detail; strong customer service skills, the ability to multitask, strong written and verbal communication skills, the availability to work overnight, and strong math skills. A degree in accounting is preferred.

Night Audit Manager Resume example

Night Audit Manager Resume

Objective : Dedicated Night Audit Manager who provides exceptional customer service through active listening and problem solving. Looking to obtain a position with a progressive organization that will enable me to continue to gain knowledge and grow with in the organization.

Skills : Powerpoint, Planning Skills.

Description :

    1. Posted room charges and taxes to guest accounts.
    2. Processed guest charges vouchers and credit card vouchers.
    3. Posted guest charge purchase transactions not posted by the front office cashier.
    4. Transfered charges and deposits to master accounts.
    5. Verified all account postings and balances.
    6. Monitored the current status of coupon, discount, and other promotional programs.
    7. Tracked room revenues, occupancy percentages, and other front office statistics.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BS In General Studies


Night Audit Manager Resume

Objective : Responsible for Attending staff meetings in order to keep in sync with all departments, and also Answering incoming calls, and assist potential groups in creating reservations and event bookings.

Skills : Microsoft Office, Customer Service, Housekeeping.

Description :

    1. Acted with integrity, honesty and knowledge that promote the culture, values and philosophy of Country Inn & Suites.
    2. Greeted every guest with a smile, assisitng guests with check in and check outs and luggage if needed.
    3. Assisted guests with any questions and/or concerns they may have about the hotel or their reservations.
    4. Answered phones and filing.
    5. Ran audit and ensuring audit is correct.
    6. Treated guests and coworkers with dignity and respect.
    7. Worked as the breakfast hostess.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Business Management


Night Audit Manager Resume

Objective : To obtain a challenging Night Audit Manager position with the opportunity for rapid growth. Also to advance with a company as a leader and team-builder.

Skills : VBA, Tableau, Excel, Financial Analysis.

Description :

    1. Greeted, registered, and assigned rooms to guests of hotels or motels.
    2. Verified customers' credit, and establish how the customer will pay for the accommodation.
    3. Made and confirmed reservations.
    4. Kept records of room availability and guests' accounts, manually or using computers.
    5. Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
    6. Reviewed accounts and charges with guests during the check out process.
    7. Answered inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MS

Night Audit Manager Resume

Summary : Responsible for Assisting the Front Office Manager in implementing and enforcing financial controls throughout the department, helping with control of operating expenses, scheduling, and purchasing, and also Working closely with the Housekeeping Department to improve guest services and foster cross-departmental communication.

Skills : Data Entry, 10 Key, 75+ Wpm, Microsoft Word, Excel, Outlook, PowerPoint, PDF.

Description :

    1. Started out as the Night Auditor before the Night Manager and another supervisory position was created.
    2. Oversaw the entire operation of the hotel since my second month with this particular property.
    3. In charged of two other night audit staffers, and one PBX operator.
    4. Ran the night audit process when needed and also check-in and check-out guest.
    5. Created a 22 page step-by-step manual of the night audit process, as there were no written procedures for this particular property.
    6. Made any and all necessary decisions at night and in the early morning hours to ensure that our guest had a very pleasant and enjoyable stay.
    7. Held the same position and duties but was the only Night Manager and employee over night.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma

Night Audit Manager Resume

Objective : Goal is to join a reputed organization or brand where I can utilize my 5+ years of experience in management while leading others to accomplish new heights and ensure that all goals are met efficiently.

Skills : Computer Proficient, Microsoft Office Proficient, Customer Service With Over Ten Years Of Experience, Management.

Description :

    1. Assisted in overseeing the nightly operations of the Front Office and Night Audit staff.
    2. Acted as a contact person for guest and other hotel departments during graveyard shift.
    3. Prepared daily transaction reports before closing of business day.
    4. Balanced all rebates, charges and direct bill accounts.
    5. Ensured general check-in and check-out of guests and nightly audit of daily receipts.
    6. Assisted hotel accountant to prepare financial statements, hotel, sales tax, and annual tax documents.
    7. Provided next day reports for Front Office, Housekeeping, Sales, and Executive Office as required.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Night Audit Manager Resume

Objective : To obtain a rewarding career in which I can utilize my management skills, education, training, and my direct experience in the hospitality & travel industries.

Skills : Excel, Opera, Epitome PMS, Video Editing, Written Communication, Editing, Operations Management, Income Audit, Data Entry.

Description :

    1. Responsible for checking guests in and out of the Hotel.
    2. Issued room keys, pamphlets, discount cards, etc.
    3. Worked in conjunction with the bell staff to assist guests to their rooms.
    4. Answered various questions from guests.
    5. Arranged transportation for guests.
    6. Computed bills, collects payment and makes change for guests.
    7. Made coffee in the morning for guests.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Business Management

Night Audit Manager Resume

Summary : Seeking a long-term Night Audit Manager position where I can develop my skills, gain experience and play an integral part in the success of a Company. Skills sets are in the areas of customer service, hospitality, criminal justice, sales, reception, and administration.

Skills : Administration, Receptionist, Data Entry.

Description :

    1. Assisted in supervising the Front Office Team to ensure that team members are prepared and well-informed for the daily program, reinforcing the need to create for our guests an exceptional experience from check-in through check-out.
    2. Responsible for managing the first impressions of guests and ensuring they are catered to using the highest possible standards and ensuring all staff maintain a high level of integrity.
    3. Ensured that VIP Guests are properly recognized and that the Front Office department communicates their importance to all other departments.
    4. Monitored the appearance, standards, and performance of the Front Office Team with an emphasis on training and teamwork.
    5. Assisted the Front Office Manager in evaluating the levels of guest satisfaction and monitor trends, with a focus on continuous improvement.
    6. Performed night audit duties and built reports.
    7. Required excellent skills and administrative office experience.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS In Criminal Justice

Night Audit Manager Resume

Objective : A results-orientated sales professional that is eager to work with a company that values and appreciates work ethic. I have 4 years of sales experience with a track record of being fast thinking and reliable in a team orientated environment. I work well with others but enjoy being able to solve complex situations independently.

Skills : MS Office, Detail-Oriented.

Description :

    1. Assisted the Front Office Manager in all aspects of the department including but not limited to operations, planning, budgeting, staffing and payroll in accordance with hotel policies and procedures.
    2. Provided leadership and support to all members of the Front Office and enforced the Standards of Excellence in all areas supervised.
    3. Managed and monitored activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.
    4. Maintained a professional and high-quality service-oriented environment at all times.
    5. Acted as manager on duty for the hotel in the absence of the Front Office Manager dealing with complaints, problem-solving, disturbances, special requests, and any other issues that may arise.
    6. Managed the night shift in the department ensuring all employees perform the tasks assigned to them and coordinated Front Office activities with other departments.
    7. Ensured the accurate completion of the daily night audit in a timely fashion, able to perform the full night audit if needed.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
MBA In Master Business Administration

Night Audit Manager Resume

Summary : Looking for a company that I can interject myself into and rise through the ranks. I am looking for long-term employment with energetic co-workers. Working in a responsible place of employment where my skills will be an asset to the company.

Skills : Bilingual, Word Processing 75-85 WPM.

Description :

    1. Gained customer service and managerial experience.
    2. Understood the impact of departments operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
    3. Performed all duties at the Front Desk as necessary.
    4. Supervised all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
    5. Empowered employees to provide excellent customer service.
    6. Observed service behaviors of employees and provides feedback to individuals.
    7. Ensured the accurate balance and distribution of daily gross revenue report balancing revenue to the final house count.
              Years of Experience
              Experience
              7-10 Years
              Experience Level
              Level
              Management
              Education
              Education
              GED

              Night Audit Manager Resume

              Summary : Looking for a company that I can interject myself into and rise through the ranks. I am looking for long-term employment with energetic co-workers. Working in a responsible place of employment where my skills will be an asset to the company.

              Skills : Bilingual, Word Processing 75-85 WPM.

              Description :

                1. Greeted and assisted all guest and visitors to the hotel in a courteous, friendly and efficient manner.
                2. Logged guest information into hotel database Held responsibility for verifying and recording credit card charges to guest accounts, Maintained daily balance of guest accounts receivable.
                3. Coordinated logistical support services for guests to local businesses and tourist destinations.
                4. Addressed guest requests, complaints and concerns with apt resolve and advised front office supervisor/general manager as necessary Managed credit card reconciliation and verification of guest accounts.
                5. Maintained supporting documentation for all transactions.
                6. Served as front desk manager-on-duty for night audit shift.
                7. Ensured all necessary backup/reports are accounted for daily (i.e., occupancy, profit center detail, GRR reports, shift closings, micros z, preliminary trial, folio backup, charge code detail, credit card, room and tax, specially requested reports, final).
              Years of Experience
              Experience
              7-10 Years
              Experience Level
              Level
              Management
              Education
              Education
              GED