On Call Banquet Server is responsible for serving food and beverages to guests at venues and catering events at weddings and parties. Specific duties vary based on the employer, however, there are several core tasks common to all and such are listed on the On Call Banquet Server Resume as – providing exceptional customer service throughout the entire event process, assisting with the complete setup and breakdown of the banquet areas, relaying food and beverage orders, maintaining a high level of cleanliness and awareness of sanitary practices, anticipating guests’ needs and exceeding customer service expectations, responding to any concerns, and presenting in professional appearance and mannerism.
The nature of the job demands a high level of professionalism, and the following skills and qualifications – strong communication skills, physical dexterity, knowledge of food equipment, comfortable switching between tasks; and a high level of professionalism. Although there are no educational requirements, many employers prefer at least a high school diploma or GED.
Summary : To obtain an On Call Banquet Server position where I will be able to utilize my excellent customer service skills and strong computer knowledge, with the possibility for advancement and growth. Serve and clear all food courses and non-alcoholic beverage items to the guests. Understanding and anticipating guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintaining positive guest relations at all times.
Skills : Proficient In Microsoft Word, Power Point And Basic Quick Books, Great Customer Service.
Description :
Set up banquet room to include linen, service ware and glassware.
Served food and beverages in the order and to the expectations of my supervisor to ensure consistency throughout the banquet.
Promptly removed dishes as the guest finish each course and at the end of the function.
Replenished beverages as necessary, and checked with guest for overall satisfaction.
Performed any other duties as assigned while maintaining a clean and organized work environment.
Set up banquet room to include linen, service ware and glassware.
Served food and beverages in the order and to the expectations of my supervisor to ensure consistency throughout the banquet.
Experience
10+ Years
Level
Senior
Education
High School Diploma
On Call Banquet Server Resume
Summary : To obtain an On Call Banquet Server position where I will be able to utilize my excellent customer service skills and strong computer knowledge, with the possibility for advancement and growth. Organizing assigned station and ensure readiness prior to guest arrival. Retrieving all beverages from your station and serve to guests according to departmental standards and BEO. Opening and serving wine/champagne bottles. Making all varieties of coffee.
Skills : Planning, Beverage Assistant.
Description :
Promptly removed dishes as the guest finish each course and at the end of the function.
Replenished beverages as necessary, and checked with guest for overall satisfaction.
Responsible for serving food and beverage to guests in a pleasant and helpful manner.
Set and cleared tables.
Restocked items such as sugar bowls, salt and pepper shakers and other condiments.
Inspected tables and chairs.
Maintained clean and orderly work areas.
Experience
7-10 Years
Level
Management
Education
High School Diploma
On Call Banquet Server Resume
Summary : On Call Banquet Server with 8 years of experience in Maintaining complete knowledge of correct maintenance and use of equipment. Using equipment only as intended. Maintaining complete knowledge and comply with all departmental policies/service procedures. Completing set up according to pre event sheet and pre shift assignments.
Skills : Accounting, Cleaning.
Description :
Carried trays from serving areas to banquet rooms.
Provided friendly, fast, and helpful service to Guests and Team Members.
Met and greeted Guests in a friendly and warm manner.
Assisted with food and table preparations for the event including linens, place settings, polished silverware, glassware, etc.
Greeted and assisted Guests upon arrival helping with seating and beverage service.
Replenished buffets and food stations efficiently and in a timely manner.
Have know ledged of the plated dinners and adequately present to Guests with synchronized service.
Experience
7-10 Years
Level
Management
Education
High School Diploma
On Call Banquet Server Resume
Summary : On Call Banquet Server is Maintaining profound knowledge of all menu items; preparation method, ingredients and quality standards of taste, appearance, texture, serving temperature, garnish and method of presentation. Knowledged of dietary restrictions of served dishes. Maintaining complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, and intoxicated persons.
Skills : Maintenance Assistant, Menu Planner.
Description :
Provided exceptional service, check-in regularly and respond promptly to Guests by anticipating needs such as refilling drinks, clearing plates, etc.
Communicated with the Banquet & Event Assistant Manager as well as other Servers and event organizers.
Cleaned up venue after event ends and assist with inventory, food storage and other closeout tasks.
Complied with sanitation regulations and safety standards.
Adhered to Company policies and standard procedures.
Worked in a high energy and fast paced work environment.
Multi-tasked while maintaining a sense of urgency.
Experience
7-10 Years
Level
Management
Education
GED
On Call Banquet Server Resume
Headline : On Call Banquet Server is solving practical problems and deal with a variety of concrete variables in situations where only limited principles exist. Interpreting a variety of instructions furnished in written, oral diagram, or schedule form Alcohol Awareness Certificate.
Skills : Banquet Server, Problem Solving.
Description :
Earned and maintained TiPS certification.
Earned and maintained a current Food Handlers Card.
Acquired and maintain appropriate gaming license.
Able to lifted 30-50 lbs.
Stand, walked, lifted, twisted and bend for up to 8 hours a day.
Climbed stairs while carrying 15-30 lbs.
Read and interpreted documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals.
Experience
5-7 Years
Level
Executive
Education
GED
On Call Banquet Server Resume
Objective : On Call Banquet Server is comprehending and applying written product-labeling instructions to enable the safe application of products and processes within the hotel. Remembering, reciting, and promoting the variety of menu items. Performing essential functions in outside conditions while being exposed to the elements. Adjusting quickly to changing conditions in the restaurant, room service and banquet functions.
Skills : Written Communication, Room Service Assistant.
Description :
Read and communicated verbally in English.
Applied commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
Dealed with problems involving several concrete variables in standardized situations.
Cleared, cleaned, reset, and maintained station during shift.
Assisted all other servers as needed.
Maintained designated stations by checking for proper table settings and cleanliness and ensure clean and full condiments are used.
Served beverages with proper garnish.
Experience
2-5 Years
Level
Executive
Education
MS
On Call Banquet Server Resume
Objective : On Call Banquet Server with 4 years of experience in writing routine reports and correspondence. Completing knowledge of food and beverage preparations, service standards, and service etiquette. Know ledged of the appropriate table settings and flatware. Reading, speaking, listening, and comprehending the English language in order to communicate effectively to team members, understand reports and related correspondence, and accurately perform all essential job functions.
Skills : On Call Banquet, Service Planner.
Description :
Know ledged of all liquor laws and regulations concerning service of alcoholic beverages.
Communicated effectively and establish and maintain effective working relationships with staff.
Relevant experienced in a high quality, high volume banquet environment preferred.
Know ledged of set-up and break down of banquet functions a plus.
Lifted a moderate amount of weight.
Created 100% guest satisfaction by providing the service brand behavior, genuine hospitality and by exceeding guest expectations.
Gave personal attention, takes personal responsibility and uses teamwork when providing guest service.
Experience
2-5 Years
Level
Executive
Education
MS
On Call Banquet Server Resume
Objective : On Call Banquet Server is Supervising and assisting in the cleaning and resetting of banquet rooms. Supervising and performing all assigned side work to include replenishing condiments and restocking banquet shelves with supplies. Greeting, hosting and responding to requests in a friendly and courteous manner.
Skills : Customer Service, Cleaning.
Description :
Listened, apologized with empathy, finds a solution and follows through when resolving guest problems.
Assumed the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee.
Performed other duties as required to provide the service brand behavior and genuine hospitality.
Provided food and beverage service to guests in the restaurant.
Set tables in accordance with Carlson Managed Hotels & Resort’s standards.
Prepared order for presentation to guest.
Served food, coffee, water and other beverages; refilled beverages as needed.
Experience
2-5 Years
Level
Executive
Education
GED
On Call Banquet Server Resume
Objective : On Call Banquet Server is Taking responsibility for the well-being of the department, including and food and labor costs. Maintaining interdepartmental relations with the kitchen, sales, and housekeeping departments ensuring all requirements are met. Consulting with the Food and Beverage Manager, Executive Chef and / or Director of Food and Beverage on items such as serving arrangements and additional employees and equipment needed so that the pertinent information is relayed about service, hotel activities, and performance for excellence standards.
Skills : Consulting Assistant, Customer Service.
Description :
Cleared tables throughout the dining experience using proper methods for removing dishes, glassware and silverware.
Cleaned banquet room and banquet kitchen area during and after banquet functions.
Cooperated closely with other servers to meet and exceed guests’ expectations.
Attended roll call meetings before events to learn function particulars, including guest and hotel expectations.
Greeted guests and respond to requests in a friendly and courteous manner.
Served the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet.
Promptly bus dished as guests complete each course and/or meal at the end of the meal or function.
Replenished beverages as necessary, and check with guests for overall satisfaction.
Experience
2-5 Years
Level
Executive
Education
GED
On Call Banquet Server Resume
Objective : On Call Banquet Server is Assisting the Food and Beverage Manager with supervising banquets and functions within the hotel. Overseeing all dining room service. Ensuring that the set-up of the banquet function is completed in a timely manner and team members are assigned to their designated areas. Ensuring that meeting rooms are clean and maintained. Training new employees in service, banquet, and guest service skills.
Skills : Beverage Manager, Guest Service Assistant.
Description :
Performed all assigned side-work to include replenishing condiments and restocking banquet shelves with supplies.
Performed general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards.
Abided by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Prepared rooms and tables for breakfast, lunch or dinner and rooms are set (table, linen, silverware, glassware, food area) Standards.
Assisted the Banquet Captain, Food & Beverage Manager, Director of F&B and/or Executive Chef with any preparation needs
Served guest breakfast, lunch or dinner as required
Made sure the soup ladles, tossed salads, portions pies and desserts, coffee is brewed and performs other service as determined by functions size and guest requirements.
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