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Operations Department Manager Resume Samples

Companies hire a qualified Operations Department Manager to coordinate and oversee the facility’s operations processes and procedures. Specific duties commonly indicated on the Operations Department Manager Resume as – formulating strategies, improving performances, procuring materials and resources, securing compliance, mentoring the team members, ensuring all operations are carried out in an appropriate manner, purchasing materials, planning inventory, overseeing warehouse efficiency, formulating strategic and operational objectives, managing budgets, and forecasts, and supervising staff members.

Apart from proven work experience, the following skills are expected from potential employees – knowledge of organizational effectiveness and operations management, experience in budgeting and forecasting, familiarity with business and financial principles, leadership abilities; and outstanding organizational skills. A degree in business or operations management is commonplace among job applicants.

Operations Department Manager Resume

Headline : Highly motivated and dedicated Operations Department Manager Professional with cultivated communication skills and extensive experience seeking a place and position in which to shine and inspire.

Skills : Microsoft Office, Public Speaking, Written Communication, Written Correspondence, Presentation , Server, Operations Management.

Description :

    1. Coordinated, managed, and monitored the workings of various departments at The Rock | Anaheim.
    2. Reviewed financial statements and data.
    3. Prepared and controlled operational budgets.
    4. Controlled inventory.
    5. Planned effective strategies for the financial well-being of The Rock.
    6. Improved processes and policies in support of organizational goals.
    7. Formulated and implemented departmental and organizational policies and procedures to maximize output.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS In Communications


Operations Department Manager Resume

Summary : To utilize the combination of skills and experience involved with training and instruction, along with a background in science and mathematics, to teach at the middle or high school level.

Skills : Microsoft Office, Powerpoint, Outlook, Outlook.

Description :

    1. Supervised the activities within the outbound warehouse organization in a full distribution facility.
    2. Provided direct supervision for associates and leads with specific responsibilities, including making certain that proper conduct regarding policies and procedures are being followed.
    3. Was responsible for management of the productivity and processes for overall improvement in quality and efficiency.
    4. Provided frequent reports on status, changes and progress to upper management and work effectively within the Leadership Team to maintain excellence.
    5. Developed formal set of standard procedures related to department goals and create/modify tools to help measure performance.
    6. Conducted training sessions for the department or for individuals within the department as needed.
    7. Delivered positive feedback to reinforce good behavior and coaching where there is opportunity for improvement.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
B. S.


Operations Department Manager Resume

Summary : Highly qualified Operations Department Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : SAP, Peoplesoft, Citrix, Lotus Notes, Kana, Microsoft Office Suite, Adobe Creative Suite, Google Adwords, Mac OS X, Excel, Management, Recruiting, Training, Quickbooks, Employee Relations.

Description :

    1. Focused to provide short to long-term accommodation within Manhattan and managing a portfolio of 152 furnished properties shared with alliance partnerships.
    2. Managed customer disputes.
    3. Maintained pricing structure and provided monthly analysis.
    4. Personal sales of $1.4M annually.
    5. Consulted with retention clients on sales queries.
    6. Interviewed over 500 applicants.
    7. Consulted with partner websites to list inventory and preserve the brand image.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
GED

Operations Department Manager Resume

Summary : Experienced and accomplished retailer with over 10 years of experience in operations management, visual merchandising, and customer service.

Skills : Supply Chain, Supply Chain Management, Logistics Management.

Description :

    1. Effective changed management leader with responsibility for leading teams of over 100 employees through difficult transformational change.
    2. Talent development experience in coaching, developing, and assessing effective leadership qualities.
    3. Increased responsibility leading replenishment and pick-pack efforts for JCPenney's largest regional distributor, processing 23 million picks annually and servicing 1,100 stores.
    4. Recorded cost reduction through implementation of Lean process improvement projects & revised engineered standards.
    5. Results proved a 39% reduction in cost per unit over the previous year leading to the best P&L performance in that department since the building's inception.
    6. Executed service level agreements and inventory management of 13 supplier contracts.
    7. Startup experience with operational development and implementation of logistic solutions for specialty niche stores, servicing 12 retail stores and dot com fulfillment.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's In Business Administration

Operations Department Manager Resume

Summary : An experienced, performance-driven leader with demonstrated success. Dedicated to achieving goals while maintaining an unwavering commitment to core values, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Fluent in managing operations, reporting, regulatory compliance, risk management, project management, change management, and staff development.

Skills : Organizational Assessment and Design, Process Improvement, Continuous Improvement, Daily Management System, Value Stream Mapping, Kaizen, Project Management, Diversity, and Inclusion, Giving and Receiving Feedback, Team Charters, Visions and Missions, Conflict Resolution, Situational Leadership.

Description :

    1. Directly supervised five staff members.
    2. Increased department output enables the department to take on additional responsibilities without staff increase.
    3. Revised 550 page Teller Manual into the easily accessible knowledge base for staff comprised of four manuals and an ongoing training plan.
    4. Developed call routing options on the phone system to efficiently handle incoming member calls while increasing member satisfaction.
    5. Developed routing options for internal phone calls.
    6. Responsible for hiring and disciplinary action as needed up to and including termination according to policy.
    7. Planned the successful execution of a 90-person reserve unit training visit which resulted in the attainment of 56 additional personnel qualifications.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
B.S. In Business Management

Operations Department Manager Resume

Headline : As an Operations Department Manager, responsible for Utilizing the skills of leadership, management, organization, project management, budgeting, training, quality assurance, and facility growth to influence the development of people and departments.

Skills : Collections, Planning Skills.

Description :

    1. Directed and developed a staff of 18 Sales Associates, Facilitated corporate strategies and employees to achieve company objectives in the areas of sales management, store development, and store support.
    2. Ensured desired company results in the areas of customer service, profitability, training, and merchandising.
    3. Monitored daily sales and customer service performance.
    4. Set aggressive yet realistic goals to ensure success.
    5. Reduced staff turnover by 10%, resulting in a record-setting improvement in staff retention due to the success of employee development and morale-building programs.
    6. Elevated the store's guest-satisfaction index within two years.
    7. Ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Master Of Business Administration

Operations Department Manager Resume

Summary : Seeking a full-time position in engineering or management in manufacturing. Offer over ten years of leadership and engineering experience and knowledge within the automation and manufacturing industries.

Skills : Project Management, Continuous Improvement, Total Productive Maintenance, Lean Manufacturing.

Description :

    1. Managed three operations departments, including direct exempt employees and non-exempt employees.
    2. Oversaw production and processing of spices, rice products, and spice blends on high-speed production equipment.
    3. Responsible for all Key Performance Indicators within my departments, including Safety, Quality, Cost, and Reliability.
    4. Reduced department overtime costs by 50% while delivering above-target Safety and Quality Key Performance Indicators.
    5. Improved efficiency in the high-speed packaging department.
    6. Increased daily output in the processing department by 20%.
    7. Identified capital project opportunities and program initiatives to deliver company cost savings goals.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's

Operations Department Manager Resume

Objective : Highly motivated with comprehensive knowledge in departmental office management. Proven ability in leading diverse teams to successful outcomes through effective planning and organizational skills by balancing work, team support, and ad-hoc responsibilities. Extensive experience in the fast-paced retail industry through outstanding customer service, merchandise, and distribution logistics.

Skills : Training Skills, Developing Skills.

Description :

    1. Increased daily service levels from 89% to 95% while cutting staff and saving the department an average of $30,000 per month in salary and benefits Department Managerial and HR responsibilities include planning and directing work assignments, evaluating performance, interviewing candidates, developing a diverse workforce, handling employee and labor relations issues, and employee benefits Monthly budgetary meeting to maintain and correct budget issues for the department Forecast volume of calls and manpower requirements for an inbound/ outbound call center of 120 - 150 quality assurance and inspection agents.
    2. Monitored service calls to ensure compliance with laws, regulations, and internal procedures for both the contact center and individual branch locations.
    3. Initiated corporate security investigations for complex cases involving fraud and suspected fraud either by a customer, agent, or both.
    4. Completed corporate security investigations initiated from the legal department before, during, and after cases including those involving litigation and compliance to avoid regulatory, reputational, legal, and financial risks to the company.
    5. Directed the development, design, and delivery of training programs.
    6. Experienced with Oracle and Kronos payroll systems, Microsoft Excel, Word, PowerPoint, Outlook, Lotus Notes, Mainframe, Image Viewer.
    7. Presented Receiver Maintained all receiving paperwork controls.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS In Accounting

Operations Department Manager Resume

Headline : As an Operations Department Manager, responsible for Developing nightly task assignments and matched employee skillset, Effectively managing by including staff in planning, decision-making, facilitating, and process improvement.

Skills : Management Skills, Detail-Oriented.

Description :

    1. Provided leadership and all-encompassing oversight of the daily operations of the entire department serving as the Operations Department Manager for a team of over 125 personnel operating six P-8 Poseidon aircraft flying 3,500 flights hours annually.
    2. Managed the command's Operational Target flight hour budget of seven million dollars annually with zero discrepancies.
    3. Successfully managed and scheduled 125 aviator's positional qualifications resulting in 100% of readiness qualifications achieved on time.
    4. Played a key leadership role in the successful transition from the P-3 Orion aircraft to the P-8 Poseidon aircraft, a major shift in logistics, planning, and personnel made even more difficult by a significant reduction in workforce assets and budget constraints.
    5. Led a department of 90 Sailors.
    6. Ensured junior and mid-level leadership personnel were trained to achieve and maintain a highly productive workforce.
    7. Developed and executed an effective series of master charts to plan and track major milestones and critical path activities of the units in the U.S.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Arts In Communications

Operations Department Manager Resume

Headline : A results-oriented professional with proven abilities in strategic planning, managing projects, improving efficiency of operations, team building. Able to implement company policies, standards, changes in operation, and systems that optimize productivity. Strong leadership skills to set direction and expectations, and demonstrated ability to enable the Operations department to deliver stretching goals.

Skills : Lead A Team Of Military And Civilians In Student Control At VP-30.

Description :

    1. Assisted store by implementing new strategies to improve sales and operations flow.
    2. Responsible for operations and merchandising of total store.
    3. Managed a staff of 20+ store associates (sales, merchandisers, and cashiers).
    4. Responsible for daily deposits, change and supply ordering, and safe audits.
    5. Facilitated daily inventory process to adhere to company's data integrity.
    6. Managed the operation and worldwide employment of an organization consisting of over 500 personnel and over 1B in assets.
    7. Planned and supervised over 250 individual personnel movements in support of 11 world-wide operational and training events.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelors