Infrastructure Manager Resume
Objective : Infrastructure Manager is responsible for designing, implementing, and maintaining the infrastructure of a company. This includes networking, data centers, servers, storage systems, and any other hardware or software that supports a company's IT systems.
Skills : Black Belt Six Sigma, MS Office Suite, Customer Service.
Description :
- Enabled and monitored data and voice communication among regional offices.
- Executed preventive and corrective maintenance (security, backup, updatings, connectivity).
- Managed and oversaw phases of projects: tracked milestone, completion and ensured deadlines are met.
- Managed and coordinated 7 plus staff members.
- Provided regional and field support to 20 plus customers and users.
- Trained and provided service to customers.
- Interface with customers to evaluate and understand their business needs.
- Evaluate and document standards and best practices for active directory and messaging, and network security along with server administrations.
Experience
2-5 Years
Level
Junior
Education
Certifitacion
IT Infrastructure Manager Resume
Summary : Highly experienced seasoned business professional with wide-ranging expertise including negotiations with clients, sales, research, and customer service.
Skills : Management, Project Management, Technical Trainer.
Description :
- Performing development work on critical tools for staff operations.
- Performing a HIPAA audit and creating an action plan to resolve any outstanding items.
- Implementing a backup/archival solution to ensure data integrity in the event of a disaster.
- Automating critical processes in a Windows-based environment using PowerShell, VBScript, and scheduled tasks.
- Creating a department-specific wiki to document any new procedures and important information.
- Maintaining an EC2 website and ensuring regular security updates/module updates are applied.
- Managing Infrastructure team members from various locations for the MI-DMV project.
Experience
7-10 Years
Level
Management
Education
Diploma
Infrastructure Manager-Systems Engineer Resume
Objective : Looking to obtain a position with a progressive company where one can leverage technical training with leadership and management skills to make a positive contribution to the organization. Preparation and accountability are paramount to success in an organization, and background has equipped to join a successful team and build on it.
Skills : Administrative Programming, Inventory Management, Social Media Friendly and Designing, Microsoft Office.
Description :
- Responsible for Desktops roll-outs, configuration, Ghost, and training.
- Responsible for interviewing, hiring, & training desktop & technical support staff.
- Design, develop, and support the corporate IT infrastructure including Voice/Data Networks, System Administration, Desktop Support, and Data Center Management
- Responsible for all infrastructure including servers, network, patching, configuring, installing and maintaining Windows Servers.
- Set up virtual environments, using VMWare Asset management, including maintenance and taking inventory of the network.
- Create IT security and run book documentation for internal and external client security audits.
- Supported offices and servers around the world using various remote control applications along with planned travel.
Experience
2-5 Years
Level
Junior
Education
HS
Infrastructure Manager I Resume
Summary : Accomplished Information Technology professional recognized for strong drive and dedication to individual and team success. Ability to lead, motivate and encourage diverse groups to reach desired objectives through collaboration.
Skills : IT Management, Unix Administration, Systems Integration, Analysis, Compliance, Software Development, Windows Server 2008, CSS, CSS, HTML 5, It Project Management.
Description :
- Supervise operations personnel utilizing situational management style for Help Desk, Desktop, and Retail areas and give performance appraisals.
- Train IT and business associates on OS, applications, and operational procedures.
- Install/Build/Manage Unix and Windows systems (Exchange, OWA, AD, DNS, Blackberry, Forecast, Asset Management, Accounting, File and Print, Norton Anti-virus, and Virtual).
- Install/Manage OS and applications on Unix, VoIP, and Windows platforms.
- Interface with vendors and/or manage the data center environment for the UPS, servers, wiring, and network equipment.
- Develop/Document applications and operational procedures.
- Maintain knowledge base of companies' infrastructure platforms.
- Provide an SLA based service and analyzed the performance of such service using metric analysis tools.
Experience
7-10 Years
Level
Management
Education
Certification
Data Center Infrastructure Manager Resume
Objective : Information Technology Leader with a record of delivering measurable results. Career has been diverse and can be characterized by process discipline, solid leadership skills, planning and project management, and consistently successful outcomes.
Skills : Microsoft Office Applications, IT Project Management, IT Program Management, IT Management, ITIL.
Description :
- Supported the business-critical network, data center, and phone systems essential to the daily business operations of the company.
- Responsible for providing vision and guidance on long-term system growth and development.
- Reduced Internet carriers, optimized redundancy schemes, and streamlined the support process.
- Improved network uptime by 65% and reduced associated spend by 33% reducing budget from $1.5M in 2008 down to $580k in 2010.
- Directed the upgrade of the switched phone system to a state of the art IP phone system.
- Worked directly with Nortel engineering to design the architecture to suit business requirements, then implemented the rollout of new services and handsets.
- Resulted IP system saved on wiring and equipment costs, and reduced staff support requirements by approximately 25%.
Experience
2-5 Years
Level
Junior
Education
MA
Interim Infrastructure Manager Resume
Objective : Over the last 4 years, has architected and managed distributed environments for companies in financial, consumer products, media, Internet and global call centers. Has been fortunate to play critical-hybrid supporting roles within these environments allowing to attain extensive skill sets involving many aspects in-network, telecom, systems, security, cloud, and development.
Skills : ITIL, MS Office, QA, Project Management.
Description :
- Responsible for providing strategic planning and execution across the enterprise involving network architecture and overall systems engineering.
- Set operational plans and budgets while deploying internal controls or policies that are in-line with common IT governance and regulatory standards.
- Defined and executed end-user support model with internal process workflows depicting best practices in ITIL methodologies.
- Architected and deployed collocated data centers supporting critical distributed financial processing environments.
- Conducted and managed infrastructure refreshes and deployments involving office and data center locations in order to prepare for launch pre-paid credit card processing platform.
- Spearheaded outsourced deployment of secure IVR services for clients checking credit card balances and payments using XMLSOAP services.
- Directed the upgrade of the switched phone system to a state of the art IP phone system.
Experience
2-5 Years
Level
Junior
Education
BS
Infrastructure Manager II Resume
Objective : Seeking to obtain a position where one can utilize and develop IS Audit and Cyber Security skills, Technical knowledge and Project Management skills to identify risk, participate in risk mitigation activities, help maintain confidentiality, integrity, and availability to identify appropriate technologies and products, troubleshoot security events and incidents that will become a benefit to an organization.
Skills : Cybersecurity, ITIL, Networking, Administration.
Description :
- Responsible for maintaining user accounts including desktop network access issues, printer connectivity, LAN/ WAN/ Wireless networks, diagnostic testing and system upgrades.
- Installed and configured over 100+ desktop systems include adding to the domain, retrieve server applications specific to the user.
- Provided solutions that leverage Business Service Management and related monitoring tools.
- Provided Information Technology Operations in publishing bulletins, advisories and security alerts as required.
- Enabled contractors to assist on projects to gain maximum productivity in Information Technology Operations.
- Maintained and tracked hardware and software inventory and documents all problems.
- Negotiated contracts, directed long-range planning, prepared and monitored IT budgets of approximately 2% of sales, and conducted ROI studies.
Experience
2-5 Years
Level
Junior
Education
Certification
Infrastructure Manager-Temp Resume
Summary : An MCSE with over 11 years of experience providing administration and support of Microsoft networks and servers. Having a high level of experience with Windows Servers and Microsoft Exchange.
Skills : Data Entry, Analysis, Operations, Safety, Photoshop, Microsoft Office.
Description :
- Managed technical infrastructure operation and development for 5000-person manufacturing firm with 1200+ active computer users.
- Directed the technical staff of 12+ to provide quality desktop support, reliable remote access, regular data backup, and robust networked resources.
- Negotiated contracts, directed long-range planning, prepared and monitored IT budgets of approximately 2% of sales, and conducted ROI studies.
- Implemented a firm's disaster recovery plan to ensure minimal productivity loss.
- Analyzed developments in internet technology and proposed a far-reaching web strategy to improve client services and the firm's visibility.
- Prepared RFPs for major technology infrastructure build-outs and refreshes.
- Established targets for equipment lifecycles to maximize the productive use of technology at all levels of the organization.
- Developed and implemented technology standards, reducing unnecessary complexity and realizing a savings of $375k annually on maintenance costs.
Experience
10+ Years
Level
Senior
Education
BS
Associate Infrastructure Manager Resume
Summary : Multifaceted Infrastructure Manager with extensive experience in business turnarounds and start-ups, utilizing broad-based knowledge and operational acumen for the establishment of innovative business initiatives.
Skills : MS Office, ITIL, Customer Satisfaction, CRM, QA/QC.
Description :
- Directed 30 employees charged with corporate-wide technical services for a 50-location, 1,600-user nationwide enterprise.
- Oversaw administration of servers, desktops, phone systems, networks, IT security, storage, and datacenter.
- Led operations for IT customer service, including the help desk.
- Developed strategies and oversaw implementation for various IT projects.
- Managed all aspects of hardware for the IT Department, including specifying, selecting and purchasing.
- Reported directly to the Director of Technology and led vendor negotiations.
- Architected the entire multi-million datacenter operating environment, implementing N+1 philosophies and developing a business continuity strategy to prevent costly downtime.
- Directed numerous cost-saving strategies, including implementing a $2.5 million VoIP system that saved $75,000 annually on maintenance expenses.
Experience
7-10 Years
Level
Management
Education
Diploma
Infrastructure Manager III Resume
Objective : Having over 5 years of experience working in the Information Technology field. A productive self-starter with a strong work ethic and love working with technology. Have proven experience in the Networking/Hardware/Server troubleshooting fields. Network management, Microsoft server management, and Customer Service are some of the areas excel in.
Skills : Administration, MS Office, Server Management, Networking.
Description :
- Oversee technical and telecommunications support staff in purchasing, installing, implementing, documenting and supporting all computer and network hardware.
- Recruit, develop, retain and train network and telecommunications support staff.
- Responsible for system reliability, security, data safety, and security and network management.
- Assist Business Systems Analyst in the selection and implementation of all hardware and peripherals necessary to support new business applications and software systems.
- Develop and maintain departmental policies and procedures.
- Develop and administer departmental budget including the purchase of computer and telecommunications hardware, peripherals and necessary supplies.
- Ensures compliance with minimum internal control standards pertaining to data and telecommunications network policy.
Experience
2-5 Years
Level
Junior
Education
CS
Infrastructure Manager Resume
Summary : Implemented systems throughout the organization and improved organizational infrastructure and reliability. Played an essential role in security training implementation to teach the importance of safe internet use. Developed procedures for disaster recovery, electrical back-up, and building evacuation. Achieved decreased operating costs by revitalizing servers and implementing effective equipment utilization.
Skills : Quality Control, CRM, Client Interaction, MS Office.
Description :
- Responsible for the development and implementation of the organization's IT infrastructure.
- Deployed a significate volume of workstations and hundreds of servers.
- Demonstrated excellence for maintaining a high degree of security integrity throughout the infrastructure.
- Designed remote access software and built VPN servers to effectively manage access rights and security for local and remote users across all satellite facilities.
- Utilized technical proficiencies and leadership strength to develop, train, and mentor members of the team.
- Acted as a liaison between vendors, developers, Instructors, and Management.
- Successfully completed data recovery resulting in cost savings and reduced downtime.
- Utilized network analysis to identify potential security vulnerabilities in order to improve infrastructure security.
Experience
10+ Years
Level
Senior
Education
CS
