Infrastructure Manager Resume Samples

Infrastructure managers oversee the technical and managerial operations of the company’s IT department. The job description of the Infrastructure managers is to plan, direct and design the company’s IT infrastructure, managing the IT team, overseeing the working of lower-level IT team and performing routine system updates. A Reasonable part of time is also spent by these managers in recording data, implementing processes and procedures, developing strategies and managing the IT disaster recovery strategies.

Infrastructure managers are expected to be creative thinkers, technical whizzes, and tireless leaders; they should be familiar with various technologies such as Cisco, VMware, and Microsoft. It is also highly mandatory that these professionals be highly focused and attentive. Most of the employers require their potential candidates to hold a degree in the field of computer science or IT to the least. However, the Infrastructure Manager Resume that portrays a Master’s degree is highly valued.

 

Infrastructure Manager Resume example

Infrastructure Manager Resume

Objective : Seeking a position where acquired knowledge and experience will be utilized with a well-established company. From leading or support a project until putting hands on the deliverable.

Skills : Black Belt Six Sigma, MS Office Suite, Customer Service.

Description :

    1. Enabled and monitored data and voice communication among regional offices.
    2. Executed preventive and corrective maintenance (security, backup, updatings, connectivity).
    3. Managed and oversaw phases of projects: tracked milestone, completion and ensured deadlines are met.
    4. Managed and coordinated 7 plus staff members.
    5. Provided regional and field support to 20 plus customers and users.
    6. Trained and provided service to customers.
    7. Interface with customers to evaluate and understand their business needs.
    8. Evaluate and document standards and best practices for active directory and messaging, and network security along with server administrations. 
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certifitacion


IT Infrastructure Manager Resume

Summary : Highly experienced seasoned business professional with wide-ranging expertise including negotiations with clients, sales, research, and customer service.

Skills : Management, Project Management, Technical Trainer.

Description :

    1. Performing development work on critical tools for staff operations.
    2. Performing a HIPAA audit and creating an action plan to resolve any outstanding items.
    3. Implementing a backup/archival solution to ensure data integrity in the event of a disaster.
    4. Automating critical processes in a Windows-based environment using PowerShell, VBScript, and scheduled tasks.
    5. Creating a department-specific wiki to document any new procedures and important information.
    6. Maintaining an EC2 website and ensuring regular security updates/module updates are applied.
    7. Plan, execute and inform stakeholders for multiple projects regarding new construction, remote sites, servers, network, analogdigital telephones.
    8. Managed Infrastructure team members from various locations for the MI-DMV project.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma


Infrastructure Manager-Systems Engineer Resume

Objective : Looking to obtain a position with a progressive company where one can leverage technical training with leadership and management skills to make a positive contribution to the organization. Preparation and accountability are paramount to success in an organization, and background has equipped to join a successful team and build on it.

Skills : Administrative Programming, Inventory Management, Social Media Friendly and Designing, Microsoft Office.

Description :

    1. Responsible for Desktops roll-outs, configuration, Ghost, and training.
    2. Responsible for interviewing, hiring, & training desktop & technical support staff.
    3. Design, develop, and support the corporate IT infrastructure including Voice/Data Networks, System Administration, Desktop Support, and Data Center Management 
    4. Responsible for all infrastructure including servers, network, patching, configuring, installing and maintaining Windows Servers.
    5. Set up virtual environments, using VMWare Asset management, including maintenance and taking inventory of the network.
    6. Create IT security and run book documentation for internal and external client security audits.
    7. Supported offices and servers around the world using various remote control applications along with planned travel.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
HS

Infrastructure Manager I Resume

Summary : Accomplished Information Technology professional recognized for strong drive and dedication to individual and team success. Ability to lead, motivate and encourage diverse groups to reach desired objectives through collaboration.

Skills : IT Management, Unix Administration, Systems Integration, Analysis, Compliance, Software Development, Windows Server 2008, CSS, CSS, HTML 5, It Project Management.

Description :

    1. Supervise operations personnel utilizing situational management style for Help Desk, Desktop, and Retail areas and give performance appraisals.
    2. Train IT and business associates on OS, applications, and operational procedures.
    3. Install/Build/Manage Unix and Windows systems (Exchange, OWA, AD, DNS, Blackberry, Forecast, Asset Management, Accounting, File and Print, Norton Anti-virus, and Virtual).
    4. Install/Manage OS and applications on Unix, VoIP, and Windows platforms.
    5. Interface with vendors and/or manage the data center environment for the UPS, servers, wiring, and network equipment.
    6. Develop/Document applications and operational procedures.
    7. Maintain knowledge base of companies' infrastructure platforms.
    8. Provide an SLA based service and analyzed the performance of such service using metric analysis tools.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Certification

Data Center Infrastructure Manager Resume

Objective : Information Technology Leader with a record of delivering measurable results. Career has been diverse and can be characterized by process discipline, solid leadership skills, planning and project management, and consistently successful outcomes.

Skills : Microsoft Office Applications, IT Project Management, IT Program Management, IT Management, ITIL.

Description :

    1. Leader for three teams supporting the business-critical network, data center, and phone systems essential to the daily business operations of the company.
    2. Responsible for providing vision and guidance on long-term system growth and development.
    3. Reduced Internet carriers, optimized redundancy schemes, and streamlined the support process.
    4. Improved network uptime by 65% and reduced associated spend by 33% reducing budget from $1.5M in 2008 down to $580k in 2010.
    5. Directed the upgrade of the switched phone system to a state of the art IP phone system.
    6. Worked directly with Nortel engineering to design the architecture to suit business requirements, then implemented the rollout of new services and handsets.
    7. Resulting IP system saved on wiring and equipment costs, and reduced staff support requirements by approximately 25%.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MA

Interim Infrastructure Manager Resume

Objective : Over the last 4 years, has architected and managed distributed environments for companies in financial, consumer products, media, Internet and global call centers. Has been fortunate to play critical-hybrid supporting roles within these environments allowing to attain extensive skill sets involving many aspects in-network, telecom, systems, security, cloud, and development.

Skills : ITIL, MS Office, QA, Project Management.

Description :

    1. Responsible for providing strategic planning and execution across the enterprise involving network architecture and overall systems engineering.
    2. Set operational plans and budgets while deploying internal controls or policies that are in-line with common IT governance and regulatory standards.
    3. Defined and executed end-user support model with internal process workflows depicting best practices in ITIL methodologies.
    4. Architected and deployed collocated data centers supporting critical distributed financial processing environments.
    5. Conducted and managed infrastructure refreshes and deployments involving office and data center locations in order to prepare for launch pre-paid credit card processing platform.
    6. Spearheaded outsourced deployment of secure IVR services for clients checking credit card balances and payments using XMLSOAP services.
    7. Directed the upgrade of the switched phone system to a state of the art IP phone system.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS

Infrastructure Manager II Resume

Objective : Seeking to obtain a position where one can utilize and develop IS Audit and Cyber Security skills, Technical knowledge and Project Management skills to identify risk, participate in risk mitigation activities, help maintain confidentiality, integrity, and availability to identify appropriate technologies and products, troubleshoot security events and incidents that will become a benefit to an organization.

Skills : Cybersecurity, ITIL, Networking, Administration.

Description :

    1. Responsible for maintaining user accounts including desktop network access issues, printer connectivity, LAN/ WAN/ Wireless networks, diagnostic testing and system upgrades.
    2. Install and configure over 100+ desktop systems include adding to the domain, retrieve server applications specific to the user.
    3. Provided solutions that leverage Business Service Management and related monitoring tools.
    4. Provided Information Technology Operations in publishing bulletins, advisories and security alerts as required.
    5. Enable contractors to assist on projects to gain maximum productivity in Information Technology Operations.
    6. Maintain and track hardware and software inventory and documents all problems.
    7. Negotiated contracts, directed long-range planning, prepared and monitored IT budgets of approximately 2% of sales, and conducted ROI studies.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certification

Infrastructure Manager-Temp Resume

Summary : An MCSE with over 11 years of experience providing administration and support of Microsoft networks and servers. Having a high level of experience with Windows Servers and Microsoft Exchange.

Skills : Data Entry, Analysis, Operations, Safety, Photoshop, Microsoft Office.

Description :

    1. Managed technical infrastructure operation and development for 5000-person manufacturing firm with 1200+ active computer users.
    2. Directed the technical staff of 12+ to provide quality desktop support, reliable remote access, regular data backup, and robust networked resources.
    3. Negotiated contracts, directed long-range planning, prepared and monitored IT budgets of approximately 2% of sales, and conducted ROI studies.
    4. Implemented a firm's disaster recovery plan to ensure minimal productivity loss.
    5. Analyzed developments in internet technology and proposed a far-reaching web strategy to improve client services and the firm's visibility.
    6. Prepared RFPs for major technology infrastructure build-outs and refreshes.
    7. Established targets for equipment lifecycles to maximize the productive use of technology at all levels of the organization.
    8. Developed and implemented technology standards, reducing unnecessary complexity and realizing a savings of $375k annually on maintenance costs.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS

Associate Infrastructure Manager Resume

Summary : Multifaceted Infrastructure Manager with extensive experience in business turnarounds and start-ups, utilizing broad-based knowledge and operational acumen for the establishment of innovative business initiatives.

Skills : MS Office, ITIL, Customer Satisfaction, CRM, QA/QC.

Description :

    1. Directed 30 employees charged with corporate-wide technical services for a 50-location, 1,600-user nationwide enterprise.
    2. Oversaw administration of servers, desktops, phone systems, networks, IT security, storage, and datacenter.
    3. Led operations for IT customer service, including the help desk.
    4. Developed strategies and oversaw implementation for various IT projects.
    5. Managed all aspects of hardware for the IT Department, including specifying, selecting and purchasing.
    6. Reported directly to the Director of Technology and led vendor negotiations.
    7. Architected the entire multi-million datacenter operating environment, implementing N+1 philosophies and developing a business continuity strategy to prevent costly downtime.
    8. Directed numerous cost-saving strategies, including implementing a $2.5 million VoIP system that saved $75,000 annually on maintenance expenses.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Infrastructure Manager III Resume

Objective : Having over 5 years of experience working in the Information Technology field. A productive self-starter with a strong work ethic and love working with technology. Have proven experience in the Networking/Hardware/Server troubleshooting fields. Network management, Microsoft server management, and Customer Service are some of the areas excel in.

Skills : Administration, MS Office, Server Management, Networking.

Description :

    1. Oversee technical and telecommunications support staff in purchasing, installing, implementing, documenting and supporting all computer and network hardware.
    2. Recruit, develop, retain and train network and telecommunications support staff.
    3. Responsible for system reliability, security, data safety, and security and network management.
    4. Assist Business Systems Analyst in the selection and implementation of all hardware and peripherals necessary to support new business applications and software systems.
    5. Develop and maintain departmental policies and procedures.
    6. Develop and administer departmental budget including the purchase of computer and telecommunications hardware, peripherals and necessary supplies.
    7. Ensures compliance with minimum internal control standards pertaining to data and telecommunications network policy.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
CS

Infrastructure Manager Resume

Summary : Implemented systems throughout the organization and improved organizational infrastructure and reliability. Played an essential role in security training implementation to teach the importance of safe internet use. Developed procedures for disaster recovery, electrical back-up, and building evacuation. Achieved decreased operating costs by revitalizing servers and implementing effective equipment utilization.

Skills : Quality Control, CRM, Client Interaction, MS Office.

Description :

    1. Responsible for the development and implementation of the organization's IT infrastructure.
    2. Deployed a significate volume of workstations and hundreds of servers.
    3. Demonstrated excellence for maintaining a high degree of security integrity throughout the infrastructure.
    4. Designed remote access software and built VPN servers to effectively manage access rights and security for local and remote users across all satellite facilities.
    5. Utilized technical proficiencies and leadership strength to develop, train, and mentor members of the team.
    6. Acted as a liaison between vendors, developers, Instructors, and Management.
    7. Successfully completed data recovery resulting in cost savings and reduced downtime.
    8. Utilized network analysis to identify potential security vulnerabilities in order to improve infrastructure security.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
CS