A Parts Counter also called the Parts Counter Representative is accountable for helping customers in finding their vehicle spare parts. Commonly hired by retail automotive stores and car dealership firms, these individuals execute the duties mentioned on the Parts Counter Resume – greeting customers and identifying their purchasing needs, locating and finding the part that matches with the vehicle make or model; ordering parts, supervising other employees, providing technical assistance, and ensuring quality customer service.
The most sought-after skills for the post include the following – exemplary customer servicing skills, knowledge of vehicle parts, selling abilities, keen knowledge of inspecting damages, repairing skills, well-versed in pulling parts from stock, and proficiency in maintaining merchandise displays. Formal education is not mandatory; however, employers prefer and want at least a high school diploma with a valid driving license.
Objective : Seasoned forklift operator with more than 4 years of experience in fast-paced environment. Excellent warehouse mechanics and critical thinking skills. Track record of achieving exceptional results in construction and warehouse.
Skills : Microsoft Office, Customer Service.
Description :
Received and filled telephone orders for parts.
Determined replacement parts required, according to inspections of old parts, customer requests, or customers descriptions of malfunctions.
Filled customer orders from stock.
Prepared sales slips or sales contracts.
Received payment or obtain credit authorization.
Marked and stored parts in stockroom according to pre-arranged systems.
Greeted customers and ascertain what each customer wants or needs.
Experience
2-5 Years
Level
Executive
Education
High School Diploma In History
Parts Counter III Resume
Objective : A fast paced, very organized, efficient, quality oriented worker. have years of experience managing and supervising multiple buildings, jobs, and employees at once. Strongest work quality is finding problems and correcting them in a quick manner, for always manage as if were the company owner.
Skills : Management Experience, Money Handling, Create Work Instructions, Receiving.
Description :
Purchased parts. Received stock orders.
Dispatched parts to technicians in shop.
Assisted whole sale and walk in customers.
Used Hard working. Ability to look after self while on job.
Started as a Parts Delivery Driver and got promoted to Shipping & Receiving and got moved into the Parts Back Counter.
Managed the purchasing.
Maintained customer goodwill by greeting and acknowledge all customers he/she comes in contact with.
Experience
2-5 Years
Level
Executive
Education
Certified Fire Fighter
Parts Counter II Resume
Summary : Excellent customer service skills, meeting their needs to minimize problems Quick learner, able to identify problems, and solve problems with expediency Self-starter, leadership skills, able to work independently and as a team player Excellent phone etiquette and customer service skills Effectively communicate with all levels of management, employees and customers Enjoy interacting with customer and a good listener adhere to detail Promoted regularly throughout career Very positive attitude with good common sense and energetic Proficient in MS Word and Excel.
Skills : Microsoft Office, Explorer, Outlook, Spokane, Windows.
Description :
Purchased Supplies for warehouse, Researched Customer's request for parts and either purchase from stock or outside vendors and arrange delivery of product to customer's location in a timely manner.
Supplied parts Quotes for shop jobs and customers, Reviewed Work Orders before invoicing to customers.
Looked up parts for Heavy equipment, Forklifts, CROWN Parts, AG equipment.
Purchased of industrial batteries for Electric forklifts.
Identified and resolved stock deficiencies.
Conducted shipping and receiving activities and assisted counter personnel when needed.
Supervised multiple employees through all aspects of warehouse Oversee all shipping from picking to delivery (via FedEx, UPS, parts delivery truck.
Experience
10+ Years
Level
Senior
Education
BS
Parts Counter I Resume
Summary : Automotive Parts with 33 years' experience. Areas of expertise include the ability to sale automotive parts for all makes and models, build a bill of sale to include parts and labor at a determined profit margin and maintain an excellent relationship with customers. have experience as a Service Writer, selling high performance parts, and be an Outside Salesman.
Skills : Machine Repairs and Adjustments, Automotive Painting.
Description :
Collected payments from retail customers and bill to the wholesale customers.
Solved customers' concerns regarding their billing statements and accounts.
Answered a multi-line phone, transferring calls internally.
Ordered automotive parts from suppliers, such as Circle Distributing, Indy Auto Parts, Uni-Select and directly from manufactures.
Responsible for ordering parts, maintaining stock, searching information in catalogs and on computer databases, and handling payments.
Assisted in keeping parts department clean and orderly.
Recorded all sales and/or customer transactions that occur.
Experience
10+ Years
Level
Senior
Education
High School Or Equivalent
Assistant Parts Counter Resume
Summary : Ability to speak effectively one on one, Ability to effectively listen, Ability to interpret customer needs.
Supplied parts to mechanics, bill out parts on repair orders, research parts for service & sales departments.
Created purchase orders for entire dealership for sublets and various suppliers.
Answered phones for retail and wholesale customers.
Used Automotive experience, parts knowledge, customer service skills.
Expanded role overtime to include set-up and preparation of newly sold boats.
Performed trouble shooting, analysis & repaired boat operational.
Tracked truck report, fill out discrepencies, gather and send out returns and transfers, gather all packing slips and paperwork from truck drivers.
Experience
7-10 Years
Level
Senior
Education
Welding & Automotive Technology
Associate Parts Counter Resume
Objective : Loyal professional with over 10 years experience in customer service and research. Able to understand rules and regulations as well as explaining/training others. Analytical thinker with excellent problem solving skills. Dependable, conscientious, accurate and detail oriented.
Skills : Management Experience, Money Handling, Create Work Instructions, Receiving, Microsoft Office.
Description :
Found stock numbers, prices and located parts by looking at catalogs, microfiche and computers.
Assisted customers, sold spare or replacement parts, and provided price quotes.
Prepared invoices and set up orders for shipment and pickup.
Received cash or credit card payment.
Helped maintain stock and place new merchandise on display.
Familiared with Case Software. Received and filled telephone order for parts.
Read catalog, or computer displays in order to determine replacement part stock number and prices.
Experience
2-5 Years
Level
Executive
Education
Bachelors In Political Science
Assistant Parts Counter I Resume
Objective : Over 28 years of inventory experience. 20 years of management experience. can and will, with experience help accomplish any and all goals set by the company employed by. have been working in a Harley-Davidson dealership for 13 years. Parts Manager, Service Manager, Operations Manager, and Retail Manager. have the ability to adapt to and embrace any and all new challenges.
Skills : Customer Service, Delivery Truck.
Description :
Checked in ordered parts and receipt them.
Looked in catalogs to find parts.
Took orders from customers and update customers on orders.
Handled high volume of phone calls while multitasking.
Trained in the following areas: NFADA HazCom and Lockout/Tagout Hearing Conservation and General Ergonomics by OSHA.
Responsible for the parking lot trash pick up, sweeping, shoveling snow and laying salt in winter.
Used Receiving, paperwork copying and filing, filled out discrepancy reports.
Experience
2-5 Years
Level
Executive
Education
Diploma
Associate Parts Counter I Resume
Headline : To obtain a full time position with a company with opportunities for advancement for a dedicated, hard-working associate with an impeccable attendance record.
Skills : Current Safeland Safety Training- Excavator- Telehandler- Man Lift.
Description :
Assists with Parts Manager in merchandising displays.
Maintains the retail sale floor and displays to meet or exceed the dealerships standards and today's customer satisfaction.
Controls showroom inventory to ensure maximum sales and customer satisfaction.
Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area.
Attends training as prescribed by management to maintain proficiency in his/her job description.
Performs other tasks as required by Parts Manger.
Keeps himself/herself groomed and clothed per the dealership guidelines.
Experience
5-7 Years
Level
Management
Education
BS
Sr. Parts Counter Resume
Summary : Knowledge of ADP Drive preferred but not required, The noise level in the work environment is usuallv loud, Requires the use of both hands.
Skills : Effective communication Skills, Counter clerk interacts with clients.
Pulled and filled automotive part orders from stock
Provided high level service to internal and external customers
Keep front and rear counter areas clean and uncluttered
Participated in all training programs that are made available
Keep current on new products and product updates
Maintained professional appearance and adhere to company dress code.
Experience
7-10 Years
Level
Management
Education
BS
Parts Counter Resume
Summary : High school Diploma or equivalent required, Minimum 3 years of Parts experience in the automotive, truck or heavy equipment industry and/or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Skills : Active Listening,Speaking.
Description :
Maintained good working relationships with our internal and external customers.
Trained new parts counter employees in all aspects of position.
Assisted counter employees in the decision making processes.
Handled all customer parts calls in a timely fashion.
Communicated with warehouse personnel.
Participated in team meetings.
Demonstrated initiative Communicate ideas on how we can continually improve. Communicate with Supervisor and collaborate with the team. Develop solutions.
Handled/ assisted with more complex and technical issues and customer inquiries in the work unit.
Maintained alignment with Foley, Inc. company values.
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