Order Fulfillment Associate Resume Samples

Description :

1. Executed a range of fulfillment tasks including pulling, checking, packing, and labeling customer orders to ensure timely delivery.
2. Verified the quantity, weight, and accuracy of items against order specifications to maintain high quality standards.
3. Ensured order accuracy by matching shipping labels with invoice numbers, reducing errors in shipments.
4. Utilized pallet jacks for efficient relocation of products within the warehouse.
5. Received and inspected incoming inventory, confirming contents and quantities to maintain accurate stock levels.
6. Adhered to strict safety and quality standards, consistently meeting fulfillment production goals.
7. Recognized as a top performer in quality control, processing high-volume orders efficiently.

Experience

2-5 Years

Level

Junior

Education

AS in Logistics

Description :

1. Process incoming and outgoing orders efficiently, ensuring accuracy and timeliness.
2. Execute order requests, including locating, packing, and shipping merchandise while maintaining high customer service standards.
3. Meet and exceed productivity goals for 'Ship from Store' and 'Store to Store' operations while adhering to fulfillment protocols.
4. Enhance customer satisfaction by driving omni-channel Net Promoter Scores through exceptional service.
5. Maintain a clean and organized Fulfillment Area to ensure operational efficiency.
6. Prepare merchandise for shipment by folding, tagging, and packing according to company policies.
7. Collaborate with Asset Protection to identify and resolve inventory discrepancies and improve accuracy.

Experience

2-5 Years

Level

Entry Level

Education

ASL

Description :

1. Executed order fulfillment tasks including picking, packing, and shipping products while maintaining a high level of accuracy and efficiency.
2. Collaborated with the Area Manager to oversee daily operations, including labor allocation, team meetings, and performance coaching.
3. Maintained inventory accuracy through regular audits and effective stock management practices.
4. Organized merchandise for customer pickups, ensuring a seamless and efficient retrieval process.
5. Coordinated the loading and unloading of delivery trucks, ensuring compliance with safety and documentation standards.
6. Utilized scanning technology to track orders and manage returns, contributing to improved inventory management.
7. Consistently adhered to company policies, fostering a respectful and professional work environment.

Experience

2-5 Years

Level

Executive

Education

ASL

Description :

1. Managed customer orders with a focus on accuracy, achieving a 99.2% accuracy rate in order entry and processing.
2. Developed strong relationships with clients through effective communication and problem resolution, addressing issues such as invoice corrections and order discrepancies.
3. Utilized the company’s online inventory system to track and manage stock levels, ensuring timely fulfillment of customer orders.
4. Conducted regular inventory audits to maintain accurate stock records and prevent discrepancies.
5. Responded promptly to customer inquiries via email and phone, providing exceptional service and support.
6. Created training materials and conducted training sessions for new employees, enhancing team performance and knowledge.
7. Collaborated with cross-functional teams to improve order fulfillment processes and enhance overall efficiency.

Experience

2-5 Years

Level

Junior

Education

AAS

Description :

1. Managed order processing, including forecasting, scheduling, and maintaining lead times for materials and products.
2. Maintained optimal inventory levels by monitoring safety stock, reorder points, and MRP forecasted demand to minimize excess inventory.
3. Entered and generated sales orders in the system, creating pick sheets for efficient local distribution.
4. Processed customer orders, work orders, and shipping orders to ensure timely fulfillment and accurate inventory management.
5. Analyzed new orders and scheduled promised ship dates, providing timely and accurate procurement reports.
6. Utilized dashboard reports to effectively manage materials and forecast demand.
7. Collaborated with supply chain managers to develop and implement effective sourcing and supply chain strategies.

Experience

0-2 Years

Level

Entry Level

Education

AAS

Description :

1. Efficiently processed and fulfilled customer orders, ensuring accuracy and adherence to productivity standards.
2. Managed inventory levels, resolving discrepancies to maintain optimal stock for order fulfillment.
3. Collaborated with team members to enhance workflow and improve order processing times.
4. Utilized inventory management software to track and update order statuses in real-time.
5. Conducted quality control checks on outgoing shipments to ensure compliance with company standards.
6. Provided exceptional customer service by addressing inquiries and resolving issues related to order fulfillment.
7. Trained new staff on order processing procedures and best practices for inventory management.

Experience

2-5 Years

Level

Junior

Education

AAS Logistics

Description :

1. Executed order fulfillment processes for a local franchise, ensuring timely and accurate shipping of online orders.
2. Efficiently picked and packed products from the sales floor, printed shipping labels, and managed inventory supplies.
3. Coordinated the loading of packed orders onto delivery trucks, optimizing delivery schedules.
4. Conducted nightly unloading of incoming shipments, maintaining a well-organized stockroom.
5. Proactively located online orders throughout the store, ensuring prompt processing and dispatch.
6. Trained new employees on order handling procedures, enhancing team efficiency and accuracy.
7. Monitored inventory levels and assisted in restocking to maintain optimal product availability.

Experience

5-7 Years

Level

Executive

Education

AAS Logistics

Description :

1. Accurately picked and packed products according to customer orders, ensuring timely delivery.
2. Conducted quality checks on products before shipment to maintain high standards.
3. Processed, picked, packed, and loaded customer orders efficiently to meet daily targets.
4. Utilized warehouse equipment, including pallet jacks and forklifts, to facilitate smooth operations.
5. Organized and managed daily orders, ensuring proper receiving, packaging, and shipping.
6. Maintained strong attention to detail to ensure merchandise accuracy and quality.
7. Collaborated with inventory management to fulfill online orders and assist with customer returns.

Experience

5-7 Years

Level

Executive

Education

AAS Logistics

Description :

1. Managed the end-to-end order fulfillment process, ensuring timely and accurate shipping of products to customers.
2. Coordinated with the shipping department to pack and dispatch merchandise efficiently.
3. Utilized inventory management systems to track stock levels and reorder products as necessary.
4. Collaborated with sales teams to resolve order discrepancies and enhance customer satisfaction.
5. Maintained organized backroom inventory, ensuring easy access to products and efficient workflow.
6. Trained new staff on order fulfillment procedures and best practices to ensure consistency and quality.
7. Maintained a clean and organized work environment, contributing to a 10% increase in team safety compliance ratings.

Experience

7-10 Years

Level

Consultant

Education

B.S. in BA

Description :

1. Efficiently packed and unpacked items for stocking in warehouses, ensuring optimal organization and accessibility.
2. Operated package processing equipment to load materials and products, maintaining high productivity levels.
3. Accurately marked and labeled containers and products, utilizing marking tools to ensure compliance with shipping standards.
4. Utilized hand tools and equipment to fill containers with products, ensuring proper handling and safety protocols.
5. Packed, sealed, labeled, and affixed postage to prepare materials for shipping, employing hand tools and postage meters effectively.
6. Maintained a well-stocked and organized store appearance, contributing to an enhanced customer experience.
7. Collaborated with management to uphold company standards during the stocking and fulfillment processes.

Experience

0-2 Years

Level

Entry Level

Education

ASL