Order Specialist Resume Samples

An Order Specialist takes responsibility for fulfilling the orders of the customers in a timely and efficient manner. Typical work tasks that are listed on the Order Specialist Resume are – handling special orders and installation projects, making sure the customer order is complete in all ways, contacting customers to keep them informed about the status of their orders, responding to customer calls, initiating contact with vendors and service providers; overseeing loading and unloading of merchandise, and overseeing the work of the staff members involved in processing orders.

Those working for this area of service should have strong listening skills, and be skillful in conveying information to their customers. Strong service orientation and social perception are also needed. Other crucial skills include the ability to multitask, experience in processing orders, deep knowledge of ICD -9 codes, and familiarity with receiving and shipping orders. On the qualifications front, a degree in fields such as procurement or warehousing will be useful.

Order Specialist Resume example

Order Specialist Resume

Summary : To obtain a position as an Order Specialist. Recognized for professionalism, positive intellectual approach, and commitment to excellence. Demonstrated capability in communication and interacting effectively with all levels of the organization in order to achieve revenue goals and business objectives.

Skills : Microsoft Word, Excel, Customer Service, Organization, Prioritization, Dependability, Communication.

Description :

    1. Delivered requirements, testing, planning, and implementation of new software, hardware, and applications relative to new product delivery.
    2. Participated in software development project activities.
    3. Identified and quantified business issues associated with specific projects.
    4. Assisted in setting strategic technical direction in support of customer-facing organizations.
    5. Imparted leadership for projects, including collaborating with the client to develop business cases, defining business and/or technical requirements, and preparing detailed plans and schedules.
    6. Led cross-functional teams on specific issues and/or projects.
    7. Reviewed and interpreted technical documentation and vendor specifications for inclusion/adaptation into database templates.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BBA


Order Specialist Resume

Summary : Diligent and detail-oriented individual with over 10 years in customer service. Excel at multi-tasking in a fast-paced environment, completing projects within time, and budget constraints.

Skills :  Proofreading and Transcription, Accounting, Typing 50 wpm, Data Entry.

Description :

    1. Prospected, Recruited, Trained and Dismissal of employees, monitor, Supervise, and provide support for staff.
    2. Prepared managerial reports and proposals for corporate use.
    3. Prepared proposals & legal contracts, compiling market surveys to identify competition.
    4. Canvassed target markets to generate leads, build relationships, scheduled and executed product demonstrations, and closed transactions.
    5. Leveraged an entrepreneurial acumen to drive a consistent increase in sales revenues/bottom-line profits and in improving customer satisfaction, appreciation, and retention.
    6. Took inbound calls for providing service and product information.
    7. Provided management oversight for all phases of request for service projects.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
GED


Order Specialist Resume

Summary : Qualified Order Specialist and Customer Service Analyst with 26 years in fast-paced customer service and call center environments. Work experience in the field of collection of revenue, processing orders for Primary Rate Interfaces through Private Branch Exchange system, to working with Competitive Local Exchange Carriers.

Skills : Excellent Communication, Computer Skills, Analytical, Time Management.

Description :

    1. Answered an average of 35 - 50 calls per day by addressing customer inquiries, solving problems while providing new product information Described product to customers and accurately explained details and care of merchandise.
    2. Politely assisted customers in person and via telephone.
    3. Provided an elevated customer experience to generate a loyal clientele.
    4. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
    5. Served as the main liaison between customers, and management.
    6. Ensured superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems on the spot.
    7. Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associate of Arts

Order Specialist Resume

Objective : Seeking to engage in an employment endeavor that leads to a sustainable career within a worthwhile and company that either provides necessary goods or services to, or has a positive impact on the customer base and or community.

Skills : Agility, Data Management, Time Management.

Description :

    1. Responsible for assuring customer listing accuracy and timeliness for listing products.
    2. Analyzed and corrected listing errors from service order fallout.
    3. Identified gaps in processes and work to resolve the issues.
    4. Developed a process to improve the distribution of daily work.
    5. Worked on special projects, coaching, process improvements, and escalated employee issues to the appropriate departments and contacts.
    6. In charge when all supervisors were out of the office.
    7. Received numerous honors for outstanding customer service.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
AAS

Order Specialist Resume

Summary : Business Professional looking to utilize the extensive customer service and computer experience learned throughout educational and work experiences.  Profound knowledge of project management, cost-benefit analysis, cost reduction, and process improvement. 

Skills : Inventory Management, Cash Handling, Quick Learner, Team Player.

Description :

    1. Received orders from businesses for telephone equipment which required placing orders through various systems and sending updates to the Sales Departments and Customers.
    2. Worked using telephone, fax, and e-mails.
    3. Kept records through filing and excel spreadsheets.
    4. Worked closely with customer contacts to be sure they were getting the service they needed.
    5. Handled multiple orders and follow through in a timely manner so the dates were met.
    6. Dedicated and focused as an Order Specialist, excelling in prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals.
    7. Ensured orders & designs in SPARKS are accurate for various regions.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
HS

Order Specialist Resume

Summary : Seeking a position of Order Specialist. Knowledge of international shipping using tariff codes. Managing decisions in the workflow. Worked with different types of Order management systems and RF guns.

Skills : Shipping, Receiving, Production, Good Business Sense, Customer Service.

Description :

    1. Dispatched orders for 10 assembly lines.
    2. Assigned employees to their lines and supervised workflow.
    3. Participated in counseling sessions with difficult employees and write-ups.
    4. Worked closely with other departments to ensure we received the product needed to fill orders.
    5. Managed a staff level that exceeded 100 team members.
    6. Supported the buying and replenishment teams. 
    7. Processed purchase orders and ensured the arrival date would meet the needs of the business. 
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Graduate in IT

Order Specialist Resume

Headline : Seeking to obtain an operations/production management position in a world-class Quality focused environment, where demonstrated skills and management prowess are translated into bottom-line benefits for improvement, growth, and productivity.

Skills : Attention To Detail, People Skills, Custom Service.

Description :

    1. Responsible for staff assignments.
    2. Responsible for accurate order fulfillment.
    3. Responsible for efficient and time-sensitive special order requests.
    4. Acted as Lead when the supervisor was out.
    5. Responsible for a warehouse to warehouse transfers.
    6. Responsible for special mailings and transfers.
    7. Performed Clerical Duties as assigned.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Commercial Art & Design

Order Specialist Resume

Summary : Highly qualified Order Specialist with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Microsoft Office, Management Skills, Attention-to-Detail.

Description :

    1. Managed the implementation of new and existing customers for telecom services during the onboarding process.
    2. Gathered technical information, worked as a liaison with sales and account management and maintaining contact with outside vendors and agents.
    3. Handled order entry, phone work, and database tools provided including Salesforce, Excel, Visio, Outlook, Word.
    4. Accurately read, write, and comprehend stock and bin numbers when locating products and maintains a 99.86% accuracy rate.
    5. Unloaded warehouse units from pallets, and checks actual items against the stock label which accompanies the carton.
    6. Responsible for stock-flow on the conveyor system that includes the operation of the divert stations.
    7. Cleared jam-ups and emergency procedures for stopping the stocking system.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Order Specialist Resume

Summary : Seeking the opportunity to build a solid career with a successful company that continues to grow and is a great company to work with. Responsible for providing order fulfillment services to our customer

Skills : Microsoft Word & Excel, Strong Customer Service Attention to Detail, Online Navigation.

Description :

    1. Responsible for the timely and accurate fulfillment of all special orders, also ensuring complete customer satisfaction.
    2. Reacted to customer calls when there are questions and concerns with installations.
    3. Interacted with vendors, installers, associates in the store, trucking/shipping companies, and the customers to ensure that excellent customer service is achieved.
    4. Entered new orders, responds to inquiries regarding the status of orders, and resolve customer's issues.
    5. Monitored contracts and commitments.
    6. Processed returns and issued credit for customers.
    7. Monitored inventory and order history; responding efficiently to any change requests.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Order Specialist Resume

Summary : An experienced professional seeking for a high profile Order Specialist position ensuring seamless function and correct delivery of the product to home builders.

Skills : Microsoft Office, Windows 10, Excel, Powerpoint, Customer Service, Data Entry, Quality Assurance, Payroll.

Description :

    1. Processed customer orders of products and services by entering orders into the computer system.
    2. Stay informed on all company services and products so customer inquiries can be answered correctly.
    3. Set up customers with automatic orders to avoid late, missing, incomplete, or forgotten orders.
    4. Monitored inventory and order history, and responded efficiently to any change requests.
    5. Evaluated all documentation and records of orders, and ensure the accuracy of incoming shipments.
    6. Tracked, followed-up, and resolved customer's outstanding issues in a timely fashion.
    7. Utilized experience and sound judgment in handling competing priorities.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BBA