Orthodontic Treatment Coordinator Resume Samples

Orthodontic Treatment Coordinators are responsible for providing exceptional customer service to orthodontic patients and their families, and for helping to coordinate treatments. A well-written Orthodontic Treatment Coordinator Resume mentions the following core duties and responsibilities – scheduling appointments, greeting patients, explaining the orthodontic treatment process, filing paperwork, answering questions, and providing payment assistance. Other duties may include coordinating with insurance providers, ordering supplies, and managing patient records.

To succeed in this role following skills attract the employer while shortlisting for the candidature- excellent customer service skills, a sound knowledge of orthodontic and dental procedures, familiarity with dental insurance, and the ability to explain complex payment plans to patients. Additionally, they should have excellent communication and problem-solving skills, and be able to handle multiple tasks simultaneously. Most Orthodontic Treatment Coordinators hold a high school diploma or equivalent. A college degree in healthcare administration or a related field is preferred. Certification from the American Association of Dental Office Managers may also be beneficial.

Orthodontic Treatment Coordinator Resume example

Orthodontic Treatment Coordinator Resume

Summary : As an Orthodontic Treatment Coordinator, responsible for providing excellent patient care that begins with the initial phone call, and includes managing multiple provider schedules, as well as enforcing patient financial obligations, and assisting in dental insurance details related to treatment planning case acceptance.

Skills : Invisalign Course Completed, Attended American Dental Association's Philadephia Meeting, Dental Radiation Certificate, Recieved The Interaction Admin Award For The Corp G&T Continental, Bilingual.

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Description :

  1. Assisted the Doctor with initial direct bonding Prepared for initial indirect bonding and delivered braces.
  2. Responsible for taking alginate impressions, bite registrations, wax bites, and indirect bonding impressions.
  3. Performed routine maintenance of braces including changing arch wires, elastics, ligature ties, Koby ties, power thread, open/closed power chains, closing coils, and open coil springs, etc.
  4. Accurately documented patient's treatment progress and updates in progress notes at every appointment.
  5. Knowledge of class II, class III, posterior cross arch, rooftops, anterior box, posterior verticals, triangles and etc., rubber band elastics.
  6. Coordinated orthodontic services with other dental and medical services and Placed necessary spacers to fit bands on upper/lower 6s/7s.
  7. Scheduled new appointments and maintain treatment schedules and Provided patients with proposed treatment plans and cost estimates.
                      Years of Experience
                      Experience
                      10+ Years
                      Experience Level
                      Level
                      Senior
                      Education
                      Education
                      High School Diploma


                      Orthodontic Treatment Coordinator Resume

                      Summary : Obtain a career in which able to further my customer service skills and interact in an environment where can help people. Dedication to work, communication skills, organization, multi-tasking, attention to detail, ability to catch on to duties, and positive energetic personality.

                      Skills : Hardware And Peripheral, Hard Drive.

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                      Description :

                      1. Greeted new and returning patients in a warm and welcoming manner.
                      2. Checked patients in for scheduled appointments and Updated patient records to verify contact information.
                      3. Answered phone calls and connected callers to appropriate staff/individuals.
                      4. Scheduled, rescheduled, cancel, and verify new office appointments.
                      5. Maintained a daily record of the number of patient encounters and a number of missed or late appointments.
                      6. Collected required personal, health, and insurance information for patient records.
                      7. Advised and educated patients on recommended treatment plans and Answered orthodontic-related phone calls and questions.
                      Years of Experience
                      Experience
                      7-10 Years
                      Experience Level
                      Level
                      Management
                      Education
                      Education
                      High School Diploma


                      Orthodontic Treatment Coordinator Resume

                      Objective : Experienced and compassionated professional committed to high quality patient care, ensuring positive outcomes for both the firm and the client; Extensive knowledge and skills, resulting in success for multiple areas of business practices; and learned quickly with the flexibility to modify activities in a constantly changing business environment.

                      Skills : Customer Service, Medical Office.

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                      Description :

                      1. Entered payments and adjustments, and completion of beginning/end of day duties Research and utilize effective media/advertisement practices.
                      2. Responsible for the accurate assessment of patient needs/wants resulting in a high level of profitability and patient satisfaction.
                      3. Created and maintained patient charts and treatment plans; followed up with each patient to ensure the next appointment is scheduled.
                      4. Generated weekly reports and statistics of treatment presentation and acceptance/next steps.
                      5. Directed clinical staff throughout the workday to maintain the highest level of productivity and efficiency.
                      6. Discussed financial arrangements & generate legal documents for patient review.
                      7. Maintained a productive schedule through new patient interviews/review of findings.
                      Years of Experience
                      Experience
                      2-5 Years
                      Experience Level
                      Level
                      Executive
                      Education
                      Education
                      High School Diploma

                      Orthodontic Treatment Coordinator Resume

                      Objective : As an Orthodontic Treatment Coordinator, performed administrative office duties including greeting patients, answering phone calls, scheduling appointments, insurance verification, and opening and closing the clinic.

                      Skills : Customer Service, Medical Office.

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                      Description :

                      1. Responsible of handling the day to day activities of the reception desk, including greeting and scheduling patients.
                      2. Trained and conflict, resolution, appearance and order of the dental office and patient management.
                      3. Obtained outgoing, friendly attitude with patients and staff even under pressure.
                      4. Reviewed the office and work area for a neat, professional appearance and make necessary changes, Welcome patients and visitors and telephone calls with professionalism.
                      5. Gathered and accurately record dental, medical insurance information from patients, schedule patients for the efficient use of doctor and staff time.
                      6. Collected pymts fr patients at the time of appointments.
                      7. Reviewed patient charts for the next day's appointment, checking the accounts for current monthly pymts.
                      Years of Experience
                      Experience
                      2-5 Years
                      Experience Level
                      Level
                      Executive
                      Education
                      Education
                      High School Diploma

                      Orthodontic Treatment Coordinator Resume

                      Headline : As a Orthodontic Treatment Coordinator, reviewed all new patients' paperwork prior to visit when available, or at visit if not previously submitted and added to document center.

                      Skills : Customer Service, Medical Office.

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                      Description :

                      1. Served as financial and insurance benefit expert for the practice to increase the practice's financial success.
                      2. Provided patients detailed understanding of planned treatment and associated fees in an effective manner.
                      3. Assisted patients with processing related insurance coverage and patient share of fees.
                      4. Interacted with Orthodontist and clinic staff to provide a team approach for quality patient care.
                      5. Conducted follow-up communications with potential patients to obtain high percentage of treatment acceptance.
                      6. Solicited referrals from post-treatment patients while as the same time tracking treatment satisfaction; Worked clinic floor when necessary.
                      7. Greeted patients in a professional, welcoming manner, taking incoming phone calls, scheduling appointments, updating charts, filing, etc Introduced new patients to the practice, conducted preliminary examinations.
                      Years of Experience
                      Experience
                      5-7 Years
                      Experience Level
                      Level
                      Executive
                      Education
                      Education
                      High School Diploma

                      Orthodontic Treatment Coordinator Resume

                      Objective : As a Orthodontic Treatment Coordinator, prepared and reviewed daily schedule prior to the beginning of the day, presented any concerns or modifications needed to maintain a full schedule.

                      Skills : Customer Service, Dentrix, Sales, Interpersonal, Public Speaking, Management.

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                      Description :

                      1. Initial patient was contacted in two locations of orthodontic practice and Developed treatment plans.
                      2. Followed up until treatment has begun and Set up insurance/payment plans.
                      3. Liaisoned with partnering practices for the promotion of practice.
                      4. Explained recommended treatment and payment options and Drafted documents to refer dentists.
                      5. Provided support to dentists, surgeons, and staff as needed and Offered patients advice and materials necessary to maintain good dental health.
                      6. Prevented the spread of infection and disease by maintaining a surgically clean work environment.
                      7. Assisted in updating and maintaining client dental records Greeted patients upon arrival and makes them feel comfortable.
                      Years of Experience
                      Experience
                      2-5 Years
                      Experience Level
                      Level
                      Executive
                      Education
                      Education
                      High School Diploma

                      Orthodontic Treatment Coordinator Resume

                      Objective : To secure a Orthodontic Treatment Coordinator position where experience, maturity and work ethic will be of mutual benefit. Conducted precertification with third party payors is able to demonstrate empathy while assessing the patient and family needs in a timely manner and compliance with legal issues and patient rights.

                      Skills : Customer Service, Data Entry, Transcription, Receptionist, Surgical Assistance, Microsoft Office, Treatment Coordination.

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                      Description :

                      1. Verified insurance, chart processing, and checked patients in and out.
                      2. Scheduled and confirmed appointments, received patients, kept treatment records, sent bills and received payments, and ordered supplies and materials.
                      3. Greeted and Welcomed patients Confirm Patients Schedule appointments Dolphin Software Create Contracts Verification of Benefits Enter insurance payments.
                      4. Handled finances and scheduled appointments, worked with prospective clients as well as current patients.
                      5. Duties included making and taking insurance phone calls, setting up financial aid, and developing payment schedules.
                      6. Kept the doctor aware of his schedule and patients' treatment and Excelled in bringing a positive healthy work atmosphere.
                      7. Prepared the stations with all materials necessary for the day, looked at the schedule ahead of time, and informed the doctor of anything unusual.
                        Years of Experience
                        Experience
                        2-5 Years
                        Experience Level
                        Level
                        Executive
                        Education
                        Education
                        High School Diploma

                        Orthodontic Treatment Coordinator Resume

                        Objective : As a Orthodontic Treatment Coordinator, responsible for being knowledgeable with various insurance plans, manuals, exclusions, limitations and more, assuring they are giving patients the best possible information regarding their coverage and out of pocket expenses.

                        Skills : Appointment Scheduling, Filing, Business Development.

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                        Description :

                        1. Prepared, sized/fit, and cement orthodontic appliances such as forces springs, rapid palatal expander, Snodgrass appliance, and Herbst (rollo bands).
                        2. Sent Delinquency/Collection letters, and call to collect on past-due accounts).
                        3. Entered patient data into the computer system and Prepared patient charts for scheduled and walk-in appointments.
                        4. Verified insurance and work out payment plans and Multi-tasked and maintained strong organizational skills.
                        5. Call, email, and text patients to set up consultations and keep the schedule full.
                        6. Referred patients for restorative care prior to treatment if necessary and Established rapport with patients and teammates.
                        7. Ensured the smooth and efficient operation of an organization's scheduling system. 
                        Years of Experience
                        Experience
                        2-5 Years
                        Experience Level
                        Level
                        Executive
                        Education
                        Education
                        High School Diploma

                        Orthodontic Treatment Coordinator Resume

                        Objective : As a Orthodontic Treatment Coordinator, focused on preparing and presenting treatment plans and financial estimates for patients. Worked closely with the entire team to create the ideal environment for both patients and one another.

                        Skills : General Office, Leadership, Microsoft Office, Receptionist.

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                        Description :

                        1. Reviewed treatment plans, cost, and insurance, take X-rays and photos, prepare treatment plans for Ortho and dental charts, and typed.
                        2. Served as the liaison between the Orthodontist and patients; Assisted patients in understanding treatments by providing detailed treatment plans.
                        3. Served part-time as an Orthodontic Assistant.
                        4. Led orthodontic new patient consults including treatment plan overview, payment options, and consultation follow-ups - Heavy oversight and input.
                        5. Met with all new patients/parents to explain treatment plans and assist with paperwork Set up payment plans, explained office policies, and followed.
                        6. Prepared the front office for patients, and made sure all the starts for the day.
                        7. Worked on marketing, helped make insurance calls, and did recall.
                        Years of Experience
                        Experience
                        2-5 Years
                        Experience Level
                        Level
                        Executive
                        Education
                        Education
                        High School Diploma

                        Orthodontic Treatment Coordinator Resume

                        Objective : As a Orthodontic Treatment Coordinator, answered incoming calls to include, new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.

                        Skills : Superior customer service and Telephone skills.

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                        Description :

                        1. Managed and marketed three offices while finance coordinating the cost of braces up to $6000 with one Orthodontist.
                        2. Answered phones, greeted patients, and sold dental plans.
                        3. Verified PPO and HMO insurances Claims.
                        4. Managed patient accounts, setting up financial contracts, billing and insurance, making travel arrangements/appointments for the doctor, answering.
                        5. Welcomed patients and take preliminary information Record all patient information in database schedule, reschedule and cancel appointments Take .
                        6. Greeted new patients, gave them an office tour and took their X-RAYS and initial photos. Discussed main treatment concerns, treatment options.
                        7. Managed patient accounts, setting up financial contracts, billing and insurance, made travel arrangements/appointments for the doctor.
                        Years of Experience
                        Experience
                        0-2 Years
                        Experience Level
                        Level
                        Entry Level
                        Education
                        Education
                        High School Diploma