OSS Engineer Resume
Summary : As an OSS Engineer, maintained SLA, WLA, and escalations, and worked on various technical domains daily like maintaining cluster solutions (HACS, HARS), backup issues (NetBackup), Protocol level security (SSH and CORBA), database administration (Versant and Sybase).
Skills : Network Management Systems (NMS), Troubleshooting.
Description :
- Troubleshooted Fault, Performance & Configuration management system for OSS-RC.
- Troubleshooted of Other Network Solutions of Ericsson-ENIQ.
- Learned ENM (Ericsson Network Management) which is designed for automated optimization and advanced troubleshooting for improved network performance.
- Independently performed installation and commissioning of Netact Systems.
- Participated in Netact Software Upgrade and was responsible for the whole or portion of the upgrade task.
- Ensured Best-in-Class 24x7 end-to-end technical support services.
- Proactively worked on cases and communicated updates to key stakeholders.
Experience
10+ Years
Level
Senior
Education
Bachelor's In Computer Science
OSS Engineer Resume
Summary : As an OSS Engineer, participated in emergency support activities, troubleshot issues, conducted knowledge searches, and determined the need for technical escalation.
Skills : Diagnostics, System Integration.
Description :
- Managed 3rd party SW/HW vendor and Product Line escalations.
- Implemented continuous improvement practices for high process efficiencies
- Taught, mentored, and trained peers, and provided on-site support.
- Tracked Outage durations against internal target recovery times.
- Implemented proactive measures to address customer concerns as appropriate.
- Participated in customer & internal meetings representing the NSN OSS team.
- Created, and delivered MOPS to the customer.
Experience
7-10 Years
Level
Management
Education
Bachelor's In Computer Science
OSS Engineer Resume
Headline : As an OSS Engineer, maintained lab servers to proper hardware, software, and firmware levels for use in testing and problem-solving scenarios. Responsible for participating actively in code review sessions enhancing software quality by sharing expertise among fellow developers.
Skills : Database Management, Protocol Knowledge.
Description :
- Responsible for managing multiple simultaneous projects effectively while adhering to strict deadlines and utilizing strong organizational skills.
- Responsible for reducing downtime during maintenance windows by developing efficient processes and utilizing OSS tools to monitor system health.
- Responsible for optimizing network configurations for enhanced efficiency through the use of OSS tools and software.
- Responsible for providing valuable input during team meetings, contributing to overall improvements in project execution and delivery strategies.
- Responsible for collaborating with other engineers on large-scale projects to ensure successful completion within budget and timeframe constraints.
- Responsible for assisting in the development of technical documentation, ensuring accurate representation of implemented systems and processes for future reference purposes.
- Responsible for ensuring seamless integration of new systems and technologies by coordinating with cross-functional teams throughout the implementation process.
Experience
5-7 Years
Level
Executive
Education
Bachelor's In Computer Science
OSS Engineer Resume
Objective : As an OSS Engineer, responsible for delivering presentations to both technical and non-technical audiences, effectively communicating complex concepts related to open-source systems and applications, responsible for mentoring junior engineers on OSS tools and practices, and fostering a collaborative work environment focused on continuous learning and improvement.
Skills : Security, Documentation.
Description :
- Responsible for conducting a thorough analysis of network performance data, identifying areas for improvement, and recommending appropriate solutions.
- Responsible for contributing proactively to internal knowledge-sharing practices such as documenting best practices or creating training materials for team members on specific OSS topics or skills.
- Responsible for supporting end-users by responding promptly to inquiries, diagnosing issues accurately, and providing effective resolutions promptly.
- Responsible for increasing customer satisfaction through timely issue resolution using comprehensive knowledge of OSS platforms and applications.
- Responsible for streamlining workflows for better operational efficiency by automating routine tasks using OSS scripting languages.
- Responsible for enhancing data integrity with regular backups, system updates, and troubleshooting procedures.
- Responsible for developing custom scripts to automate repetitive tasks, resulting in improved productivity and reduced manual intervention.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Computer Science
Senior OSS Engineer Resume
Summary : As a Senior OSS Engineer, responsible for improving network stability by implementing OSS solutions and monitoring system performance, responsible for coordinating with other engineers to evaluate and improve software and hardware interfaces.
Skills : Reporting, Change Management.
Description :
- Responsible for reviewing project specifications and designing technology solutions that met or exceeded performance expectations.
- Responsible for working with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Responsible for analyzing data to coordinate the installation of new systems or modification of existing systems.
- Responsible for developing robust, scalable, modular, and API-centric infrastructures.
- Responsible for informing internal personnel and external stakeholders of project milestones.
- Responsible for testing methodology with writing and execution of test plans, debugging, and testing scripts and tools.
- Responsible for offering experience with Ruby, Perl, Java, and Python.
Experience
10+ Years
Level
Senior
Education
Bachelor's In Computer Science
Junior OSS Engineer Resume
Objective : As a Junior OSS Engineer, responsible for delivering unit-tested systems within customer-prescribed timeframes, and for maintaining existing software systems by identifying and correcting software defects.
Skills : Vendor Management, System Management.
Description :
- Responsible for conducting regression testing and submitting observations to the development team.
- Responsible for designing enhancements and updating for subsystems of end-user applications software running on local, networked, and Internet-based platforms.
- Responsible for identifying and documenting project changes with proactive budget oversight.
- Responsible for analyzing proposed technical solutions based on customer requirements.
- Responsible for coordinating efficient large-scale software deployments.
- Responsible for partnering with the development team on product development and application support plans.
- Responsible for updating old code bases to modern development standards, and improving functionality.
Experience
2-5 Years
Level
Junior
Education
Bachelor's In Computer Science
Assistant OSS Engineer Resume
Headline : As an Assistant OSS Engineer, responsible for providing direction and guidance to process improvements and established policies, and responsible for collaborating with fellow engineers to evaluate software and hardware interfaces.
Skills : Operations Support Systems (OSS) design and implementation, Network performance monitoring and optimization.
Description :
- Responsible for working with customers for needs analysis and to determine vendor costs.
- Responsible for participating in architecture, design, and implementation of back-end features using C++, C#, Lua, and Python.
- Responsible for integrating third-party tools and components into applications.
- Responsible for representing the software applications engineering team during large and complex development projects.
- Responsible for promoting experience with Kubernetes, Docker, and Amazon Web Services.
- Responsible for collaborating with clients to define solution requirements.
- Responsible for collaborating with management, and internal and development partners regarding software application design status and project progress.
Experience
5-7 Years
Level
Executive
Education
Bachelor's In Computer Science
Associate OSS Engineer Resume
Objective : As an Associate OSS Engineer, responsible for developing comprehensive engineering documents for all projects. Analyzed all customer requirements and prepared effective solutions.
Skills : Scripting and automation, Root cause analysis and troubleshooting.
Description :
- Gathered knowledge of all customer requirements and integrated all telecom components.
- Developed all test strategies and procedures for all OSS work and provided support to all fault analyses on programs.
- Performed troubleshooting on all processes resolved all issues in the network and developed all associate manuals and data designs.
- Monitored all live networks provided upgrades to all processes and integrated all third-party products into the network.
- Gathered knowledge of customer requirements developed tools and scripts and prepared technical proposals for all clients.
- Ensured 24×7 support to all technical teams and ensured efficient delivery of all projects.
- Installed and updated/upgraded system for different customers.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Computer Science
OSS Engineer Resume
Headline : As an OSS Engineer, responsible for verifying construction documentation to meet client requirements and vision, and responsible for implementing automated systems to improve the accuracy and efficiency of engineering processes.
Skills : Vendor management and collaboration, Network element integration.
Description :
- Responsible for evaluating new OSS technologies for potential adoption within the organization by conducting thorough assessments of capabilities, benefits, and risks.
- Responsible for designing, implementing, and maintaining Operations Support Systems to enhance network efficiency and performance.
- Responsible for collaborating with cross-functional teams to define and implement network management policies and procedures.
- Responsible for monitoring and managing network alarms, conducting root cause analysis, and implementing corrective actions.
- Responsible for developing and maintaining scripts for automating routine tasks, resulting in increased operational efficiency.
- Responsible for implementing network performance monitoring tools to ensure optimal system functionality.
- Responsible for working closely with vendors to evaluate and integrate new OSS solutions to meet business requirements.
Experience
5-7 Years
Level
Executive
Education
Bachelor's In Computer Science
OSS Engineer Resume
Headline : As an OSS Engineer, responsible for implementing new strategies to reduce costs and improve the efficiency of the engineering team, and responsible for developing and implementing procedures to verify compliance with engineering standards.
Skills : System audits and performance assessments, Disaster recovery planning.
Description :
- Responsible for documenting and developing engineering procedures and processes.
- Responsible for conducting technical evaluations of engineering designs and test results.
- Responsible for analyzing and interpreting data to identify trends and recommend improvements.
- Responsible for developing and maintaining relationships with suppliers to facilitate quality and timely delivery of materials.
- Responsible for designing and implementing quality control processes to facilitate customer satisfaction.
- Responsible for analyzing and interpreting customer requirements to develop engineering solutions.
- Responsible for collaborating with other departments to facilitate successful project completion.
Experience
5-7 Years
Level
Executive
Education
Bachelor's In Computer Science
