Patient Service Technician Resume Samples

A Patient Service Technician provides support to doctors, medical professionals, and nurses by undertaking basic medical care and services to patients. A professional Patient Service Technician Resume mentions the following core duties and tasks – keeping the patient room neat and sterilized, assisting patients with everyday needs, taking fluid samples and other specimens for testing, assisting nursing staff, performing basic nursing procedures; and checking to see if the patient rooms are well-equipped with necessary patient care supplies.

While the duties vary based on the size of the facility, the needed skills are universally common and include the following – excellent knowledge of patient assistance, familiarity with patient care procedures; working knowledge of relevant equipment, commitment to health and safety standards; and being empathetic and approachable. While formal education is not mandatory, possessing a CPR certification and training certificate in phlebotomy is vital.

Patient Service Technician Resume example

Patient Service Technician Resume

Summary : To obtain a full time position where leadership and interpersonal skills lead to job advancement and to further education.

Skills : Customer Service, Quality Patient Care and Transfers, Phlebotomy, Communication, and Documentation.

Description :

    1. Delivers and picks up oxygen equipment from homecare patients(Kids or Adults).
    2. Sets up equipment and instructs patients on the basic use of equipment.
    3. Assists patients in solving problems regarding equipment use.
    4. Schedules and organizes daily deliveries and pickups according to geographic territory.
    5. Loads and unloads durable medical or infusion equipment, oxygen and medical supplies onto delivery vehicle.
    6. Complies with all applicable regulatory requirements including providing documents needed for the driver qualification file and abiding by hours of service, daily log, hazardous materials (plac carding, training and shipping papers) and vehicle inspection and maintenance regulations.
    7. Completes necessary paperwork including daily delivery logs, pick-up and delivery forms, reimbursement documents and vehicle maintenance logs.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma


Sr. Patient Service Technician Resume

Summary : Highly Motivated Medical Assistant self driven and eager to learn with Eleven Years of Phlebotomy and lab assisting skills, both administrative and clerical, along side customer service management.

Skills : Certified CPR, Business Writing, Word, Windows NT, Excel, Rural Housing Software.

Description :

    1. Reviewed successful response times and other documentation to determine who needs assistance at that time.
    2. Distributed paperwork to appropriate personnel.
    3. Maintained daily vehicle maintenance logs and incident reports.
    4. Delivered sets up and maintains equipment at the delivery address using company vehicle.
    5. Educated the patient and/or caregiver on the safe use and maintenance of the delivered items.
    6. Completed all necessary delivery forms and paperwork including, but not limited to invoices, work orders, manifests and logs, patient care instructions, route sheets, etc.
    7. Developed and maintained working knowledge of current products and services offered by the company and all applicable governmental regulations.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma


Jr. Patient Service Technician Resume

Objective : To find employment in the Southeast Missouri area, utilizing the skills have in a challenging work environment.

Skills : Lot Manager, Organized Parking Lots, Transportation Of Cars.

Description :

    1. Reported equipment hazards and/or product incidents as required.
    2. Maintained assigned company vehicle in a clean and safe working condition.
    3. Worked with location personnel to coordinate deliveries.
    4. Observed additional needs that the patient may have and reports same during morning meeting.
    5. Available for on-call assignments as needed.
    6. Provided exceptional service to patients on an assigned route.
    7. Educated the patient and/or caregiver on the safe use and maintenance of respiratory, DME, and pediatric equipment.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Diploma

Asst. Patient Service Technician Resume

Summary : To use knowledge and experience to support the goals and objectives of the organization.

Skills : Supervision, Health Care Admin., Medical Equipment, Medicaid And Medicare Knowledge, Marketing/PR, Budgeting, Purchasing And Inventory, HR.

Description :

    1. Transported 210 gallon liquid oxygen tank to patients homes.
    2. Assessed and solved issues pertaining to patient care.
    3. Maintained an open communication with Supervisor, Customer Service Representatives and the Sales Team regarding patients' needs.
    4. Scheduled, coordinated and performed annual and 6 month maintenance checks on respiratory equipment in patients' home.
    5. Documented changes in patient care, use of disposable supplies, and maintained Patient Delivery Log on a daily/weekly basis.
    6. Managed assign route for efficiency and best patient care.
    7. Performed additional "add-on" stops as need arose and worked into schedule.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School

Associate Patient Service Technician Resume

Summary : A hard dependable worker looking for a good respectable company, that can grow become a goal achiever and show that it was an honor to give me a chance to succeed.

Skills : Phlebotomy, Health Screening, Computer, Customer Service.

Description :

    1. Interacted with Care Managers, Nurses, Hospital and Doctor office staff regarding equipment needs and patient care follow-up.
    2. Delivered and pickup liquid or gas oxygen and home medical equipment such as hospital beds and other DME equipment's.
    3. Directly responsible for supervision and dispatcher for weekend field technicians.
    4. Dispatched drivers for delivery and guide them for the rest of the day's operation.
    5. Identified and solved patients and medical concern.
    6. Handled all claims and reports.
    7. Provided customer service including data entry, lab orders, ICD-10 coding, patient demographics and insurance information.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associates In Applied Science In Applied Science

Patient Service Technician III Resume

Headline : To secure a challenging position within the medical field that will present the opportunity to utilize education and skills toward making a difference in someone's life.

Skills : Medical Billing, Process Improvement, Procurement, Scheduling, Customer Service, Professional & Organizational Development.

Description :

    1. Disposed of contaminated sharps, in accordance with applicable laws, standards, and policies.
    2. Documented route of specimens from collection to laboratory analysis and diagnosis.
    3. Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
    4. Matched laboratory requisition forms to specimen tubes.
    5. Performed a variety of specimen collection techniques from patients Proficient in blood collection by venipuncture and capillary technique .
    6. Delivered Oxygen and medical supplies for multiple locations within our company.
    7. Maintained and help grow our relationship with the VA through consistent contact with our patients.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
AA

Patient Service Technician II Resume

Objective : Management have experience as a call center supervisor and in warehouse management. This entails Warehouse Operations and labor management in a million square foot warehouse and labor management.

Skills : Familiar with electronic, Fire detection controls and Fire Extinguisher Recharging.

Description :

    1. Performed laboratory and computer operations.
    2. Handled phone calls from patients and physicians for scheduling appointments Carefully followed all .
    3. Adhered to all FDA and JCAHO regulations.
    4. Responsible for creating the most efficient route consistent with patient needs and expectations.
    5. Taught the hospital's computer program to all new hires, and also worked as a "Patient Sitter" in a "Nursing Assistant" capacity.
    6. Acted as the central source of information for physicians, staff, patients and visitors.
    7. Maintained excellent computer skills to ensure that correct policies and procedures, labs, meals, supplies, and scheduled exams were obtained at the correct time, on the correct patient, and in an efficient manner.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma In Medical Administrative Assistant

Patient Service Technician I Resume

Headline : Seeking a position with opportunity for advancement, where supervisory and electromechanical skills will be utilized. Some of skills include, Solder level III, use of power and pneumatic tools, circuitry repair and use of many types of test equipment in a manufacturing environment. Microsoft Windows programs and extensive customer service relations, work well with others.

Skills : Phlebotomy, Medical Terminology.

Description :

    1. Scheduled and organized daily deliveries and pickups according to geographic territory.
    2. Loaded and unloaded medical or infusion equipment, oxygen and medical supplies onto delivery truck.
    3. Filled home units with liquid oxygen from a truck-mounted vessel.
    4. Complied with all applicable regulatory requirements including providing documents needed for the driver qualification file and abiding by hours of service and hazardous materials.
    5. Completed necessary paperwork including daily delivery logs, pick-up and delivery forms, and reimbursement documents.
    6. Maintained daily vehicle maintenance logs and incident reports.
    7. Maintained an inventory of supplies and forms on a regular basis.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Patient Service Technician/Specialist Resume

Summary : To secure a challenging position with a company that appreciates commitment and offers opportunity for growth. Organized and work well under multi-task situations.

Skills : Healthcare,delivery,customer Service.

Description :

    1. Maintained log of all issued equipment, clean and sterilized returned equipment.
    2. Prepared patient charts, medication sheets, audit forms, etc.
    3. Consistently updated records, which included patient's allergies and medical histories, and proper diets.
    4. Supervised and trained many ROP students, without creating conflict at busy times.
    5. Taught a little portion of every aspect of the Patient Service Technician position as time allowed.
    6. Delivered and picked up equipment from homecare patients.
    7. Seted up equipment and instructs patients on the basic use of equipment.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associates Of Accounting

Patient Service Technician Resume

Objective : To provide exceptional and quality care in a positive healthcare environment in the eastern Idaho area. 20+ years in the field of phlebotomy in donor centers, hospitals, and laboratories.

Skills : Customer Service, Patient Care, Receptionist.

Description :

    1. Assists patients in solving problems regarding equipment use.
    2. Schedules and organizes daily deliveries and pickups according to geographic territory.
    3. Loads and unloads durable medical or infusion equipment, oxygen and medical supplies onto delivery vehicle.
    4. Complies with all applicable regulatory requirements including providing documents needed for the driver qualification file and abiding by hours of service, daily log, hazardous materials (placarding, training and shipping papers) and vehicle inspection and maintenance regulations.
    5. Verifies insurance information for accuracy and completeness and resolve any discrepancies as needed.
    6. Performs Customer service duties in bound calls in the Apria call center.
    7. Obtains clinical information needed for order processing or reimbursement.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associates In Medical